Il giorno mar, 19/12/2006 alle 20.29 +0300, Ruslan Zakirov ha scritto:
look into announcement letter.
I cannot read it in archive, i'm new in ML
I read:
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Hi, Auto Replies are configured per queue. I'm using AutoAssign as a
workaround at the moment, so that triggers an email. This affects 4
queues out of 125, 2 are long established queues that have always worked
and 2 are reasonably new. I have verified that all the scrips are built
the same,
Hi Jesse,
That gives warnings:
# perl Makefile.PL
Using RT configurations from /opt/rt3/lib/RT.pm:
./html = /opt/rt3/share/html
./lib = /opt/rt3/local/lib
Checking if your kit is complete...
Warning: the following files are missing in your kit:
After scratching my head a bit trying to figure out what special
post-2.0 upgrade script, decided it had to be the 2nd step in the
README's upgrade procedures:
Upgrade instructions (From any 2.0.x release):
-
1) perl Makefile.PL
Hi all,
We have rt361. We have several groups per queue. Is there any way to
create a search/report, without using direct sql, to group by groups?
We would like to see how many requests are handled per group in a
particular queue. If this is not possible yet, can it be added to
some future
Hi,
I'm not sure who has wrote this, but i found it several months ago at the
list:
--
/Elements/TitleBoxStart, title = loc('My Saved Searches')
table border=0 cellspacing=0 cellpadding=1 width=100%
% my $i=0;
% foreach my $srch (@user_attrs) {
% $m-out( 'TR class=' . ( $i % 2 ? 'oddline' :
You can see the RTFM version by going to the configuration tab and
choosing system configuration from the tools menu. On my box this is
http://myrtserver.mydomain/Admin/Tools/Configuration.html.
Loaded perl modules
Perl v5.8.8 under freebsd
lots of modules
RT v3.6.0;
RT::FM v2.2.0RC2;
Hi, I recently made an installation of RT 3.6.1 and applied the upgrade
to 3.6.2.
There is a new Tools/My Day screen which shows the tickets I am
currently working on and from which I should be able to update comments,
time worked and status on shown tickets all from one single page (neat
You can see the RTFM version by going to the configuration tab and
choosing system configuration from the tools menu. On my box this is
http://myrtserver.mydomain/Admin/Tools/Configuration.html.
This works for RTFM 2.2.0RC2.
Not for 2.0.x. I don't know about 2.1.x
In 2.2, the FM.pm
Greetings,
I've just upgraded RT from 3.6.1 to 3.6.2, and I am no longer able to
see my saved searches on the RT at a glance page. Instead, I see the
following error message:
=
error: could not find component for path '/Search/Elements/'
context:
...
47: title =
This was discussed at length in yesterday's posts...
James Moseley
Peter Wood
[EMAIL PROTECTED]
Apologies - I had looked at the list archives, but had clicked on the
top link in the list, thinking it was for the current month's archives.
Turns out it's messages from the future... January 2007. :-)
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent:
That helps ..., thanks :-)
Bill Davis
John Parker wrote:
You can see the RTFM version by going to the configuration tab and
choosing system configuration from the tools menu. On my box this is
http://myrtserver.mydomain/Admin/Tools/Configuration.html.
Loaded perl modules
Perl v5.8.8
Paul Johnson wrote:
Alessio Fattorini wrote:
I have 3.6.1, what's new?
What bug fix? What features?
Did you check the changelog? It comes with the tarball...
That's not a practical suggestion. Jesse's release notes are vastly
more helpful for users. I've always thought that
On Wed, 20 Dec 2006, Kevin Murphy wrote:
I have 3.6.1, what's new?
What bug fix? What features?
Did you check the changelog? It comes with the tarball...
That's not a practical suggestion. Jesse's release notes are vastly more
helpful for users. I've always thought that the RT download
Hi,
In testing 3.6.2, I noticed the saved searches error on the At A Glance
page, and upgrading to 3.6.3rc2 certainly seemed to fix this, but now I am
getting an error on the /Search/Build.html page in the Saved Searches
Element.
###
error: Can't locate object method new via package
Hello,
I have been trying to figure out the best way for someone to
create/modify/assign a custom field to a specific queue, but can't seem to
figure out the correct rights to be able to do this. I have a group of users
that have access to 2 queues. One queue they can only create, comment,
Hi Everyone,
In several places within the 3.6.x release of Request Tracker, the code
has been modified to only display open and new tickets. Even though
the stalled state now show up on the Qucksearch menu. I have made the
changes to the various modules, about 8 or so, as we use the stalled
Hi Nick,
i thhink at the releases starting from 3.5 the newest ticket etc. are loaded
by a saved search, i think if you load the search and edit it, this will
work.
Tob
2006/12/20, Nick Metrowsky [EMAIL PROTECTED]:
Hi Everyone,
In several places within the 3.6.x release of Request
-Original Message-
I had to do this. I managed to do this (using RT 3.6.1) by adding an
action called Send Email. This is a database edit. I used
an install
file like this:
# Used to install a scrip action.
#
# To install,
# execute
#
Hi, guys.
RT-3.6.3 RC3 is available for download. Looks like 3.6.3 would be a
bugfixing release, as 3.6.2 has several very annoying problems.
3.6.3 change log:
* several fixes for saved searches on the RT at glance page
* fix for problem with outgoing email records, we were writing them
even if
I can confirm that RT 3.6.3-RC3 fixes the problems I was seeing in 3.6.2
with saved searches in RT at a glance.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Ruslan Zakirov
Sent: Wednesday, December 20, 2006 2:44 PM
To: RT users; RT developers
We hope this is the latest release candidate. Since the previous one
we've fixed several bugs in PO files. As well we've updated messages
from the source code, so translation updates are very welcome.
--
Best regards, Ruslan.
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I have been running RT 3.6.1 for several months now on a very beefy box
hardware-wise, and wanted to add TikiWiki to it.
Has anyone tried this?
I am not having much luck.
Any tips, or solutions found by others in the past would be greatly
appreciated.
Bob F
Ruslan has done work to fix outgoing email and internationalization
issues found with 3.6.2. Could folks give 3.6.3rc4 a shot?
Thanks,
jesse
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On 12/20/06, Philip Kime [EMAIL PROTECTED] wrote:
Running mysql 5 under RT with a master/slave configuration and I would like
to be able to make one of the slaved read-only. This is impossible using RT
rights because that means altering the database on the slave which
eventually (or quickly
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