On Mon, Jun 30, 2008 at 05:53:03PM -0400, Allen Chen wrote:
Hi everyone,
Hi,
It seems like RT is doing something after authentication and before
building the home page that makes logins slow. I have a feeling it
RT builds a cache of all allowed queues (that makes a bunch of acl
Hi all.
I have installed a rt 3.6.7 on a Linux Server. Now the problem is that
authentication is against a LDAP server running on this system. As I
configured the system to use the login on the webaccess as well as login
on the rt I cannot give any admin permissions to anyone.
Which tables of the
Hello everyone,
after upgrading to V3.6.6 merged tickets are really slow.
After doing a bit research, I saw a lot of MySQL entrys stating that
get_lock queries took a long time:
# Query_time: 69 Lock_time: 0 Rows_sent: 1 Rows_examined: 0
use rtdb;
SELECT
Hello Everyone,
Running version 3.6.3 here. I'm sure there is an easy solution for this, so
wanted to get some advice.
Currently the e-mail for the Could not load a valid user messages go to
the RT administrator in addition to the original requester. I would like to
stop the behavior of it
On Tue, Jul 01, 2008 at 08:46:25AM -0700, Jon Codispoti wrote:
Hello Everyone,
Running version 3.6.3 here. I'm sure there is an easy solution for this, so
wanted to get some advice.
Currently the e-mail for the Could not load a valid user messages go to
the RT administrator in addition to
It turns out this problem was caused by an older version of perl's IO::File
module. Ran a cpan update, updated the module, tested, and all is well.
CPAN strikes again...
Thanks everyone for your help.
On 6/26/08 10:39 AM, Michael Maxwell [EMAIL PROTECTED] wrote:
Actually, I should point out
Hello All,
I've just started using RT in the last few days, and although I did use it many
years ago in another life, I've forgotten most of the tricks of the trade.
The one thing I cannot find, (and my search has included google the wiki, as
well as the archives of this very list) is a
I want to have apache2 serving requests at http://www.example.com/
I've gotten this working, but the NoAuth directory is not functioning
properly. The HTTP source appears like this:
link rel=shortcut icon href=//NoAuth/images//favicon.png
type=image/png /
link rel=stylesheet
Dear All,
We have http://support.suretecsystems.com and our partners are about
to install there own RT.
They have accounts on our system and are admins of certain queues when
we do joint support.
The question is how can we get the tickets submitted into our system
into their new one but keep
Gavin,
From a control standpoint, I've always had a real problem with
redundancy unless there was a control to ensure automatic updating of
one by the other. If the method you use now is working, why change it?
Are they gonna use their RT for other requests that do not get into
your
RT 3.6.4 on redhat linux 4.6
I am attempting to setup a development RT site. The current issue I'm running
into is getting the dev. RT to authenticate against LDAP. I have compared my
RT_SiteConfig.pm between dev. and production RT (which function fine with LDAP
authentication) and the
On 02/07/2008, at 8:27 AM, mailing list wrote:
RT 3.6.4 on redhat linux 4.6
I am attempting to setup a development RT site. The current issue
I'm running into is getting the dev. RT to authenticate against
LDAP. I have compared my RT_SiteConfig.pm between dev. and
production RT
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