Extract Custom Fields Value extension allows you to use code. In this code
you can use whatever you like, you can do $ticket-SetOwner($value). If
it's too hard to figure out. Take a look at Command By Email extension.
On Fri, Apr 19, 2013 at 12:59 AM, Joe Kirby ki...@umbc.edu wrote:
I have a
Hello again,
dumb mistake: the rights were not set correct (why?). After setting the
rights in my local dir accordingly to the original dir, it worked.
Regards, Patrick
Am 19.04.2013 17:20, schrieb Patrick G. Stoesser:
Hello,
I'm running a RT4 (Debian package) on Debian squeeze, everything
Hello,
this modification works for me: In
RTLOCAL/html/Ticket/Display.html, around line 180,
change
# XXX: we shouldn't block actions here if user has no right to see the
# ticket,
# but we should allow him to see actions he has done
unless
On Fri, Apr 19, 2013 at 8:41 PM, Patrick G. Stoesser li...@pgs-info.dewrote:
Hello,
this modification works for me: In
RTLOCAL/html/Ticket/Display.**html, around line 180,
change
# XXX: we shouldn't block actions here if user has no right to see the
# ticket,
# but we should allow him
I took the command line tool from bin/rt of the rt-3.8.15 download from
bestpractical's website which is the same version used on the server. The
full URL of the rt installation does not include a path in the URL since
it's installed in the root (/) of that site. It is however using https and
Oh and I should mention that other commands do work (like show):
$ rt show ticket/62XX41
Date: Fri 19 Apr 2013 05:29:26
From: redacted for privacy
X-Queue: General
Subject: redacted for privacy
Something as simple as this does not though:
$ rt ls -q General Created '1 hour ago'
Query:Created
On 04/19/2013 03:02 PM, Landon wrote:
Oh and I should mention that other commands do work (like show):
$ rt show ticket/62XX41
Date: Fri 19 Apr 2013 05:29:26
From: redacted for privacy
X-Queue: General
Subject: redacted for privacy
Something as simple as this does not though:
$ rt ls
