[rt-users] forwarding ticket on create

-- ++ Alison Downie, User Support Manager School of Informatics, University of Edinburgh Room 2.43, Informatics Forum 10 Crichton Street, EH8 9AB Tel: 650 3095 ++ The University of Edinburgh is a charitable body

Re: [rt-users] RT 3.6.3 Issue sending email to RT Queues

-- ++ Alison Downie, Computing Officer School of Informatics, University of Edinburgh Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL Tel: 650 3095 ++ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt

Re: [rt-users] group not found

I must admit it does seem strange that the ticket is able to be 'requestor-less'! I wish I could make sense of the intricacies of RT a bit better but I can only assume that at the point of changing the Requestor name, it removed the old one successfully then didn't complain too much that it

Re: [rt-users] group not found

- to be upgraded shortly. Has anyone else seen this/know how to fix it ? Thanks, Alison -- ++ Alison Downie, Computing Officer School of Informatics, University of Edinburgh Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL Tel: 650 3095

[rt-users] group not found

shortly. Has anyone else seen this/know how to fix it ? Thanks, Alison -- ++ Alison Downie, Computing Officer School of Informatics, University of Edinburgh Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL Tel: 650 3095

Re: [rt-users] RT/Apache suddenly hangs

out on several occasions! Alison -- ++ Alison Downie, Computing Officer School of Informatics, University of Edinburgh Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL Tel: 650 3095

[rt-users] Custom fields are not being displayed

-- ++ Alison Downie, Computing Officer School of Informatics, University of Edinburgh Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL Tel: 650 3095 ++ ___ http://lists.bestpractical.com/cgi-bin

Re: [rt-users] How to remove default logos and Page titles in 3.4.2

The following link may also be of use: http://wiki.bestpractical.com/index.cgi?ChangeLogo Alison -- ++ Alison Downie, Computing Officer School of Informatics, University of Edinburgh Room B21, 5 Forrest Hill, EDINBURGH, EH1 2QL Tel: 650 3095