Also, Vivek Khera post alternative INDEXes set to the list several
times. He knows Pg better than I. I believe it could help you too.
Vivek, have you seen difference on Pg between 3.4.4 and 3.4.5? We'd
split a weird SQL query into two, the query is related to ACL checks.
On 11/14/06, Roy
-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Sat, 11 Nov 2006 16:01:19 +
Still need some help from rt-user land. Please :)
Here's the state of affairs for my problem:
- Remote users are having problems with remote access to RT system.
Most
Hi all,
Please help, I'm still stuck.
Anyone have any further thoughts on this one?
Thanks very much,
Don
From: don garbage [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Sat, 11 Nov 2006 16
On Nov 14, 2006, at 8:53 AM, Ruslan Zakirov wrote:
Vivek, have you seen difference on Pg between 3.4.4 and 3.4.5? We'd
split a weird SQL query into two, the query is related to ACL checks.
I haven't re-evaluated the indexes since 3.4.2 I believe. We have
over 100k tickets in our system,
]
To: [EMAIL PROTECTED], [EMAIL PROTECTED]
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Thu, 09 Nov 2006 23:29:46 +
hi Roy,
Yep. In RT_SiteConfig.pm, I added this line:
Set($LogToFile , 'debug');
RT_Config.pm has
]
To: [EMAIL PROTECTED]
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Wed, 08 Nov 2006 15:23:46 +
Barry,
I know fcgi is installed, I'm not sure fcgi is enabled. At the moment, I'm
trying to get server-info working, and will report back
From: Roy El-Hames [EMAIL PROTECTED]
To: don garbage [EMAIL PROTECTED]
CC: [EMAIL PROTECTED], rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Thu, 09 Nov 2006 16:14:52 +
Don;
That suggest to me that you may have network issues?? have you
: [rt-users] Please help: RT3.4.4 running really slow
Date: Thu, 09 Nov 2006 16:14:52 +
Don;
That suggest to me that you may have network issues?? have you
checked your NIC and did a traceroute or ping to your RT web server .
Roy
don garbage wrote:
I'm still having the problem and getting
verbose about what its
doing?
Thanks,
Don
From: Roy El-Hames [EMAIL PROTECTED]
To: don garbage [EMAIL PROTECTED]
CC: [EMAIL PROTECTED], rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Thu, 09 Nov 2006 17:26:40 +
Don;
If you have n't
@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Thu, 09 Nov 2006 18:33:58 +
I think debug is the most verbose you get, in my case the home page alone
scroll the screen like a fruit machine when logging set to debug.
BTW Connection reset by peer does not sound very
with no access problems)
Thanks,
Don
From: don garbage [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Thu, 09 Nov 2006 19:22:40 +
Roy,
The connection reset by peer messages come from me clicking
[EMAIL PROTECTED]
To: don garbage [EMAIL PROTECTED],[EMAIL PROTECTED]
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Thu, 9 Nov 2006 22:15:51 -
Don;
Thats odd , the 3 lines in RT_SiteConfig is all you needed to change, you
did restart
@lists.bestpractical.com
Sent: Thursday, November 09, 2006 7:34 PM
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Ok, after googling, I got the fruit machine analogy :).
My rt log is obviously not spitting out much info.
Are there other settings I have to configure in order to see the log file
On 10/30/06, don garbage [EMAIL PROTECTED] wrote:
Hi all,
My users are complaining that RT is slow and not working to the point of
being useless.
I'm very new to system administration and my RT3.4.4 is not working well on
Ubuntu 6.06. I have followed the instructions here:
PROTECTED]
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Tue, 07 Nov 2006 14:14:27 -0500
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
don garbage wrote:
Hey Barry,
Wow, that was fast, thanks so much.
I actually did respond to your
: [rt-users] Please help: RT3.4.4 running really slow
Date: Sat, 04 Nov 2006 14:00:58 +
Hi Barry,
I just checked again for mod_fastcgi, and, it appears that I do have it. In
ubuntu, it is called
libfcgi-perl
So, back to the drawing board. :)
Have you had the chance to check out my config
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
don garbage wrote:
Hi all,
The problem continues and my users are becoming very impatient with me.
Can someone lend a hand? Please refer to this email thread for the
problem I'm having.
Thanks,
Don
Hi Don.
I did reply to you a couple of
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of don garbage
Sent: Tuesday, November 07, 2006 9:55 AM
To: [EMAIL PROTECTED]
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Hey Barry,
Wow
. Should it not be?
Thanks very much for any further assistance,
Don
From: Les Driggers [EMAIL PROTECTED]
To: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] Please help: RT3.4.4 running really slow
Date: Tue, 7 Nov 2006 11:55:15 -0600
-Original Message-
From: [EMAIL PROTECTED
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
don garbage wrote:
Hey Barry,
Wow, that was fast, thanks so much.
I actually did respond to your email. Here was my reply:
Hi Barry,
I just checked again for mod_fastcgi, and, it appears that I do have
it. In ubuntu, it is called
-Original Message-
From: don garbage [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 07, 2006 12:40 PM
To: Les Driggers; rt-users@lists.bestpractical.com
Subject: RE: [rt-users] Please help: RT3.4.4 running really slow
Hey Les,
I did post the files. For convenience, I am
Les,
/etc/request-tracker3.4/apache2-modperl2.conf
is attached.
Thanks so much for the help,
Don
From: Les Driggers [EMAIL PROTECTED]
To: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] Please help: RT3.4.4 running really slow
Date: Tue, 7 Nov 2006 13:45:17 -0600
-Original
]
To: [EMAIL PROTECTED], [EMAIL PROTECTED]
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Thu, 02 Nov 2006 14:11:20 +
Barry rt-user community,
Has anyone had an opportunity to check out my config files?
Thanks so much for any further
Hi all,
My users are complaining that RT is slow and not working to the point of
being useless.
I'm very new to system administration and my RT3.4.4 is not working well on
Ubuntu 6.06. I have followed the instructions here:
http://wiki.bestpractical.com/index.cgi?UbuntuInstallGuide
Page
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
don garbage wrote:
Where should I start trying to track this down? Is there a log file I
should look at?
Please help,
Don
What are the hardware specs on this Ubuntu machine? CPU, Memory and
disk I/O (e.g. IDE, SATA or SCSI)
What does the top
that works poorly.
I'd appreciate any further help you could offer.
Thanks,
Don
From: Barry L. Kline [EMAIL PROTECTED]
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Mon, 30 Oct 2006 12:16:34 -0500
-BEGIN PGP SIGNED MESSAGE
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
don garbage wrote:
Barry,
Thanks so much for the fast response.
The machine has 1GB of RAM, 200 GB SATA hard drive, 2.8GHZ dual core
pentium.
My Ubuntu machine is very lightly loaded (nothing of note taking up
resources from running top
,
Don
From: Barry L. Kline [EMAIL PROTECTED]
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Mon, 30 Oct 2006 12:16:34 -0500
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
don garbage wrote:
Where should I start trying to track
On 10/30/06, Barry L. Kline [EMAIL PROTECTED] wrote:
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
don garbage wrote:
Barry,
Thanks so much for the fast response.
The machine has 1GB of RAM, 200 GB SATA hard drive, 2.8GHZ dual core
pentium.
My Ubuntu machine is very lightly loaded
to look?
Thanks again for any further help on this,
Don
From: Barry L. Kline [EMAIL PROTECTED]
CC: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Mon, 30 Oct 2006 13:50:28 -0500
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
don garbage
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Ryan Fox wrote:
This is a new install of RT that works poorly.
Certainly these are adequate machine specs. If other network transfers
between this machine and the clients are behaving poorly, I'd guess
something network level, like duplex
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
don garbage wrote:
apache2 version info:
Apache/2.0.55 (Ubuntu) mod_ssl/2.0.55 OpenSSL/0.9.8a mod_perl/2.0.2
Perl/v5.8.7
php version info:
php is not installed on the machine (does RT require php?)
postgres version: 7.4
No, RT does
-users@lists.bestpractical.com
Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
Date: Mon, 30 Oct 2006 16:55:13 -0500
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
don garbage wrote:
apache2 version info:
Apache/2.0.55 (Ubuntu) mod_ssl/2.0.55 OpenSSL/0.9.8a mod_perl/2.0.2
Perl
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