ical.com
Cc: rt-users-requ...@lists.bestpractical.com
Subject: [rt-users] rt SelfService
Hi,
I have rt4.2.12 working fine in my society and I have my group. I want that
every one of my group be responsible of ech queue so I want that every user see
all the tickets of the queue under his re
Hi,
I have rt4.2.12 working fine in my society and I have my group. I want that
every one of my group be responsible of ech queue so I want that every user
see all the tickets of the queue under his responsibility when he logged in
in the SelfService.
Please help me
-
RT 4.4 and RTIR
Hello,
In Use of the SelfService interface can create a user with password manually
without automatic generation of password?
If yes how can I do it ?
Thank you for all
At Friday 8/11/2006 12:52 PM, Steve Berg wrote:
Hey Steve,
Thanks for the quick reply. I tried this and I get the link
displaying on the main menu, but the link goes to the wrong address
- http://selfservice/.
I couldn't work out where it was getting this URL from since the
case is all low
Hey Steve,
Thanks for the quick reply. I tried this and I get the link displaying
on the main menu, but the link goes to the wrong address -
http://selfservice/.
I couldn't work out where it was getting this URL from since the case is
all lowercase!
Any ideas?
-Steve
Stephen Turner wro
At Friday 8/11/2006 11:20 AM, Steve Berg wrote:
Team,
I have a number of my users who need the occasional privileged user
status so they have that box checked in their user profile but they
get confused when they want to submit a ticket the normal way. I
see if they go to http://rt/SelfServi
Team,
I have a number of my users who need the occasional privileged user
status so they have that box checked in their user profile but they get
confused when they want to submit a ticket the normal way. I see if
they go to http://rt/SelfService they can get to the usual selfservice
screen.
