Hello,
--Am 11. November 2008 08:45:59 +0100 schrieb Dirk Pape
[EMAIL PROTECTED]:
I can provide the patch and the configuration line in the template for
ECFV later this day.
ok. This is ot so much later :-)
The patch can be found at
Hi,
First time i've posted on here, so not sure if this may have been covered
before.
I have RT set up in our school and I would like to be able to retrieve the name
of the machine that a user is posting a request from and insert it into a
custom field. This would have to be done
Tony,
If they are submitting the ticket through the web interface you may be able
to rely on the source IP of the connection, but there is no way to get the
computer name (that I am aware of).
-Todd
On Mon, Nov 10, 2008 at 8:19 AM, Tony A [EMAIL PROTECTED] wrote:
Hi,
First time i've posted
Would it be possible to use the source IP and/or the account
name to pull the machine name from AT?
Ken
On Mon, Nov 10, 2008 at 08:56:13AM -0500, Todd Chapman wrote:
Tony,
If they are submitting the ticket through the web interface you may be able
to rely on the source IP of the connection,
Hi Todd,
My thoughts were down the lines of using dns resolution based on the IP
address. I can't really rely on the IP address itself, as this may well have
changed by the time I get round to dealing with it.
So ideally, it'd just be a case of retrieving the REMOTE_HOST variable, running
dns
Hello,
--Am 10. November 2008 14:15:08 + schrieb Tony A [EMAIL PROTECTED]:
My thoughts were down the lines of using dns resolution based on the IP
address. I can't really rely on the IP address itself, as this may well
have changed by the time I get round to dealing with it.
So ideally,
