Day by Day My Sea Monkey Is Coming Apart
I've been using Sea Monkey for sending and receiving E-mail for about three years (ever since Netscape 7.2 quit on me) and never had a problem until now. On Thursday, Mar. 5, Sea Monkey quit sending my messages. That day, I received a surprise Error Message, Enter your password for laurie.er...@sympatico.ca on pophm.sympatico.ca. I do not recall ever having done this before and did not know that I had a password. Another Error Message said, Sending of message failed. The message could not be sent because connecting to SMTP server smtphm.sympatico.ca failed. ... For a few days, I could still receive E-mail with Sea Monkey but now that has failed and the Error message for that is, Could not connect to server pophm.sympatico.ca; the connection was refused. When the problem first occurred on Thursday, a technician with my Service Provider spent two hours with me on the telephone. He was able to take control of my cursor and tried many things but was unable to fix the problem. Towards the end of that period, after consulting with his superior he informed me that Sympatico did not support Sea Monkey and after putting me onto Outlook Express, he was happily off the hook. I recall they did the same thing three years ago when I was forced to give up my Netscape and adopt Sea Monkey. I would like to get Sea Monkey back. I am sending this call for help through Outlook Express but Sea Monkey has three years of history and addresses and I want it back. I will be 85 on March 19 and although I have been using a computer for 20 years I am no geek. I am more of a chauffeur than I am a mechanic. Thank you. Laurie Erwin, Toronto ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Day by Day My Sea Monkey Is Coming Apart
laurie erwin wrote: I've been using Sea Monkey for sending and receiving E-mail for about three years (ever since Netscape 7.2 quit on me) and never had a problem until now. On Thursday, Mar. 5, Sea Monkey quit sending my messages. That day, I received a surprise Error Message, Enter your password for laurie.er...@sympatico.ca on pophm.sympatico.ca. I do not recall ever having done this before and did not know that I had a password. Another Error Message said, Sending of message failed. The message could not be sent because connecting to SMTP server smtphm.sympatico.ca failed. ... For a few days, I could still receive E-mail with Sea Monkey but now that has failed and the Error message for that is, Could not connect to server pophm.sympatico.ca; the connection was refused. When the problem first occurred on Thursday, a technician with my Service Provider spent two hours with me on the telephone. He was able to take control of my cursor and tried many things but was unable to fix the problem. Towards the end of that period, after consulting with his superior he informed me that Sympatico did not support Sea Monkey and after putting me onto Outlook Express, he was happily off the hook. I recall they did the same thing three years ago when I was forced to give up my Netscape and adopt Sea Monkey. I would like to get Sea Monkey back. I am sending this call for help through Outlook Express but Sea Monkey has three years of history and addresses and I want it back. I will be 85 on March 19 and although I have been using a computer for 20 years I am no geek. I am more of a chauffeur than I am a mechanic. Thank you. Laurie Erwin, Toronto If OE is working and SeaMonkey is not, one wonders if there may be a firewall issue? Is the browser still able to pull up web pages? If so, its probably not a firewall issue. The answer would be to compare your settings in OE, and make sure that SeaMonkey is set up the same way. If a Sympatico user pops in here, you may get some more specific help. Lee ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Day by Day My Sea Monkey Is Coming Apart
laurie erwin wrote: I've been using Sea Monkey for sending and receiving E-mail for about three years (ever since Netscape 7.2 quit on me) and never had a problem until now. On Thursday, Mar. 5, Sea Monkey quit sending my messages. That day, I received a surprise Error Message, Enter your password for laurie.er...@sympatico.ca on pophm.sympatico.ca. I do not recall ever having done this before and did not know that I had a password. Another Error Message said, Sending of message failed. The message could not be sent because connecting to SMTP server smtphm.sympatico.ca failed. ... For a few days, I could still receive E-mail with Sea Monkey but now that has failed and the Error message for that is, Could not connect to server pophm.sympatico.ca; the connection was refused. When the problem first occurred on Thursday, a technician with my Service Provider spent two hours with me on the telephone. He was able to take control of my cursor and tried many things but was unable to fix the problem. Towards the end of that period, after consulting with his superior he informed me that Sympatico did not support Sea Monkey thats a typical response. They don't give support for any product except Microsoft products. You can use any product you want, but if you have a problem with that product, then you're SOL. You'll have to look elsewhere for help. Next time, don't take that as a response. Insist on talking to someone who knows who to help. and after putting me onto Outlook Express, he was happily off the hook. I recall they did the same thing three years ago when I was forced to give up my Netscape and adopt Sea Monkey. I would like to get Sea Monkey back. I am sending this call for help through Outlook Express but Sea Monkey has three years of history and addresses and I want it back. I will be 85 on March 19 and although I have been using a computer for 20 years I am no geek. I am more of a chauffeur than I am a mechanic. Thank you. Laurie Erwin, Toronto as for your problem: click on Edit, Mail Newsgroups Account Settings, then on the bottom left, click on SMTP (Outgoing Server) button, then click on the SMTP server on the right, and click Edit. Make sure that use Password is unchecked. If its already checked, then try checking it, and fill out your user name. Did this work? -- *IMPORTANT*: Sorry folks, but I cannot provide email help Emails to me may become public Notice: This posting is protected under the Free Speech Laws, which applies everywhere in the FREE world, except for some strange reason, not to the mozilla.org newsgroup servers, where your posting may get you banned. Peter Potamus His Magic Flying Balloon: http://melaman2.com/cartoons/singles/mp3/p-potamus.mp3 http://www.toonopedia.com/potamus.htm ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Day by Day My Sea Monkey Is Coming Apart
On 03/16/2009 06:31 AM, laurie erwin wrote: I've been using Sea Monkey for sending and receiving E-mail for about three years (ever since Netscape 7.2 quit on me) and never had a problem until now. On Thursday, Mar. 5, Sea Monkey quit sending my messages. That day, I received a surprise Error Message, Enter your password for laurie.er...@sympatico.ca on pophm.sympatico.ca. I do not recall ever having done this before and did not know that I had a password. Another Error Message said, Sending of message failed. The message could not be sent because connecting to SMTP server smtphm.sympatico.ca failed. ... For a few days, I could still receive E-mail with Sea Monkey but now that has failed and the Error message for that is, Could not connect to server pophm.sympatico.ca; the connection was refused. When the problem first occurred on Thursday, a technician with my Service Provider spent two hours with me on the telephone. He was able to take control of my cursor and tried many things but was unable to fix the problem. Towards the end of that period, after consulting with his superior he informed me that Sympatico did not support Sea Monkey and after putting me onto Outlook Express, he was happily off the hook. I recall they did the same thing three years ago when I was forced to give up my Netscape and adopt Sea Monkey. I would like to get Sea Monkey back. I am sending this call for help through Outlook Express but Sea Monkey has three years of history and addresses and I want it back. I will be 85 on March 19 and although I have been using a computer for 20 years I am no geek. I am more of a chauffeur than I am a mechanic. Thank you. Laurie Erwin, Toronto Check your settings: http://service.sympatico.ca/index.cfm?method=content.view; category_id=585content_id=1067 quote Incoming mail server (POP) POP Server: pophm.sympatico.ca Port: 995 Authentication: Email address (e.g: jsm...@sympatico.ca) and password (e.g.: a123456z) SSL: Be sure to select the “this server requires a secure connection (SSL)” or “use SSL (Secure Sockets Layers)” option Outgoing mail server (SMTP) SMTP Server: smtphm.sympatico.ca Port: 25 Authentication: Email address (e.g: jsm...@sympatico.ca) and password (e.g.: a123456z) SSL: Be sure to select the “this server requires a secure connection (SSL)” or “use SSL (Secure Sockets Layers)” option /quote http://service.sympatico.ca/index.cfm?method=content.viewcontent_id=11289 Please post what you have in those settings now and if you need help finding them. One way or another we'll get you back up and running before your birthday. Other links that may be of help: http://www.dslreports.com/faq/sympat/3.1_Email [See the sections labeled: If Sympatico-MSN's Mail Servers Are Not Working (#10555) How do I get Thunderbird to work with enhanced e-mail? (#15737) Both of those indicate that you should use TLS rather than SSL in the SMTP configuration. However, you can try both.] http://kb.mozillazine.org/Cannot_send_mail ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
