Re: [twsocket] TWSocket Client Timeout.

2016-12-05 Thread Moro Alexandre
Hello Everyone,

I think i found a solution...

First, i will to to explain what i understand.

How works my applications :
It connects (TWSocket) to 3 remote devices which provide data (30 chars)
every 10 seconds each.
It binds a server (TWSocketServer), about 8 clients are connected on it.

This application compute the data from the remote device, and send the
results to the 8 clients.
All the flow is based on a TTimer (apart the OnDataAvaible of the server and
data retreived from the client, they push data in a FIFO).

The problem :
After many hours (26 hours), when the clients resynchronize all the data or
a new client connects to the server, the application resend all the dat to
them :
It is done in the TTimer event.

So here, the application freeze a little time to compute and send the data
(maybe 5-20 seconds) :
A) If I a call the SendStr to send my data, everything is break :
 - Data are not sent to the clients.
 - I cannot etablish a new connection to my TWServerSocket (the connection
is refused).
 - But the remote device are not disconnected.
  - each TWSocket says "i'm always connected".
  - remote device tell the same thing.
  - Netstat confirm.

B) If i comment the SendStr, so i only compute my data, the application
freeze less time (below 10 seconds).
 - Connection to the remote device still retrieving data.
 - I can always etablish new connection to my TWSocketServer.
 - ClientCount return by TWServerSocket is fine.


The solution (or workaround !) :
I simply replace TWSocketThrdServer and TWSocketThrdClient instead of
TWSocketServer and TWSocketClient, and it seems to not break anything now
(youhou) !!!

Why ? 
I think that freezing the main thread breaks a lot of thing...
But until here (and for about 10years), everything worked fine.
For me, the "only" thing we change is that we updated from BCB6 to XE3 and
to ICS v8.16 (i mean our source code stay the same).
I will make a lot, lot of test to see the difference with the threaded
server/client.
On some application i see that they use a TAntiFreeze component maybe it can
help too, but i did not try.


@Tim Hyde :
Thanks a lot to point me to your old thread, i was thinking that the
TWSocketServer and TWSocket already implementing thread fonctionnality.
And i think you have got the solution...

@Angus
I undestand that i'm not very clear in all the description, but i'm not
English native, and i really provide you all what i have !!!
I really know that it is frustrating when someone say my program do not work
(and a most part of the time this is not the case...), 
so i understand your reponse, so i really do not want to say "ICS do not
work", but i need help with your program, so please you better know the best
practice to implement it !

So thanks for the works !


Another last "problem" :
OverbyteIcsWSocketTS.pas is not included in the CBXe3Install nor in the
CBXe3VclFmxInstall.
The compiler ask for Form.dcu or Controls.dcu depending on what i'm
compiling (i'm a really newbie for that...)


Best regards,
Moro Alexandre.


-Message d'origine-
De : TWSocket [mailto:twsocket-boun...@lists.elists.org] De la part de
François Piette
Envoyé : samedi 3 décembre 2016 17:13
À : 'ICS support mailing'
Objet : Re: [twsocket] TWSocket Client Timeout.

Hello Alexandre,

There is nothing preventing data from a TTimer event.
Are you using "sync" functions or "async" functions ? Are you using wait
loops ?

When you send data from TTimer event, is this "transparent" to the protocol
you are using ? Maybe the data send from TTimer interfere with data sent (or
received) from other parts of your program?


--
francois.pie...@overbyte.be
The author of the freeware multi-tier middleware MidWare The author of the
freeware Internet Component Suite (ICS) http://www.overbyte.be




-Message d'origine-
De : TWSocket [mailto:twsocket-boun...@lists.elists.org] De la part de Moro
Alexandre Envoyé : vendredi 2 décembre 2016 13:44 À : 'ICS support mailing'
Objet : Re: [twsocket] TWSocket Client Timeout.

Hello !

I finaly found where comes from the problem :
When the clients connects to my server, i send to everyone a lot of data
from a TTimer.

If i remove the SendStr() call, everything works fine !!!

So please,
1) Can you explain me what is wrong in calling SendStr from a TTimer ?
2) How can this call, block every differents object based on TWSocket,
server object and client object ?
3) Why there are no error event nor exception throw...

Solution :
1)
I tried to set mpWSocketServer->MultiThread = true; But it doesn't change
anything...

2)
Do i have to implement a Thread for all the SendStr be apart from the main
thread ?
I create a Thread, pass the TWSocketServer object as parameters, and a FIFO
list with event.
When i complete this list, the thread process the new data and SendStr...


I'm shocked that this call can interfere seperate object...

Thank you !

Best regards,
Moro Ale

Re: [twsocket] TWSocket Client Timeout.

2016-12-03 Thread François Piette
Hello Alexandre,

There is nothing preventing data from a TTimer event.
Are you using "sync" functions or "async" functions ? Are you using wait
loops ?

When you send data from TTimer event, is this "transparent" to the protocol
you are using ? Maybe the data send from TTimer interfere with data sent (or
received) from other parts of your program?


--
francois.pie...@overbyte.be
The author of the freeware multi-tier middleware MidWare
The author of the freeware Internet Component Suite (ICS)
http://www.overbyte.be




-Message d'origine-
De : TWSocket [mailto:twsocket-boun...@lists.elists.org] De la part de Moro
Alexandre
Envoyé : vendredi 2 décembre 2016 13:44
À : 'ICS support mailing'
Objet : Re: [twsocket] TWSocket Client Timeout.

Hello !

I finaly found where comes from the problem :
When the clients connects to my server, i send to everyone a lot of data
from a TTimer.

If i remove the SendStr() call, everything works fine !!!

So please,
1) Can you explain me what is wrong in calling SendStr from a TTimer ?
2) How can this call, block every differents object based on TWSocket,
server object and client object ?
3) Why there are no error event nor exception throw...

Solution :
1)
I tried to set mpWSocketServer->MultiThread = true; But it doesn't change
anything...

2)
Do i have to implement a Thread for all the SendStr be apart from the main
thread ?
I create a Thread, pass the TWSocketServer object as parameters, and a FIFO
list with event.
When i complete this list, the thread process the new data and SendStr...


I'm shocked that this call can interfere seperate object...

Thank you !

Best regards,
Moro Alexandre.


-Message d'origine-
De : TWSocket [mailto:twsocket-boun...@lists.elists.org] De la part de Moro
Alexandre
Envoyé : vendredi 2 décembre 2016 08:14
À : 'ICS support mailing'
Objet : Re: [twsocket] TWSocket Client Timeout.

I trying to investigate more and more and i see that i cannot open new
sockets on the server, it refuse the connection, below is the packets
captured in wireshark :
Document joint : spuriousretransmission.pcapng

The application i openned who crashed all the twsocket open two new socket
on this server !
And in netstat the server socket are still in listenning state, (it happen
on localhost and from a remote computer).

Moreover the last 4 connection are in FIN_WAIT_2

Maybe it is a start...

Moro Alexandre.

-Message d'origine-
De : TWSocket [mailto:twsocket-boun...@lists.elists.org] De la part de Angus
Robertson - Magenta Systems Ltd Envoyé : jeudi 1 décembre 2016 16:54 À :
twsocket@lists.elists.org Objet : Re: [twsocket] TWSocket Client Timeout.

> In this time, did you already ear something like that with ICS ?
> Have you any idea where data can be blocked, and in this state what 
> can i do more than inspecting by wireshark and netstat ???

If I understand you correctly, you want to keep remote TCP/IP sockets
connected for several days at a time, presumably over a LAN or maybe a WAN? 

There are so many ways a connection can be lost, routers and switches,
hardware issues, software interference, Windows Updates, etc.  

Even with keep alive, TCP/IP sockets can say connected but not be, the only
reliable way is to send and echo data, a proper handshake. 

The probability of it being a bug in ICS that no-one else has noticed is
highly unlikely, but not impossible, as explained previously I did fix a
timeout issue that caused a socket to be closed earlier this year, which I
found in one of my applications. 

You really need to find a way of bullet proofing your application, so it
reconnects if nothing is received for x second/minutes/hours, or use regular
handshaking for a more reliable and shorter timeout. 



Angus





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Re: [twsocket] TWSocket Client Timeout.

2016-12-02 Thread Angus Robertson - Magenta Systems Ltd
> If i remove the SendStr() call, everything works fine !!!

So what did you replace it with?  There is nothing wrong with sending
data, applications do it all the time.

Sorry, you are not really providing adequate information about your
application and which components or even OS, you are using to make any
real suggestions. 

It's very unlikely threads will be necessary, unless you are blocking
ICS somewhere.  

Angus

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Re: [twsocket] TWSocket Client Timeout.

2016-12-01 Thread Angus Robertson - Magenta Systems Ltd
> In this time, did you already ear something like that with ICS ?
> Have you any idea where data can be blocked, and in this state 
> what can i do more than inspecting by wireshark and netstat ???

If I understand you correctly, you want to keep remote TCP/IP sockets
connected for several days at a time, presumably over a LAN or maybe a
WAN? 

There are so many ways a connection can be lost, routers and switches,
hardware issues, software interference, Windows Updates, etc.  

Even with keep alive, TCP/IP sockets can say connected but not be, the
only reliable way is to send and echo data, a proper handshake. 

The probability of it being a bug in ICS that no-one else has noticed
is highly unlikely, but not impossible, as explained previously I did
fix a timeout issue that caused a socket to be closed earlier this year,
which I found in one of my applications. 

You really need to find a way of bullet proofing your application, so
it reconnects if nothing is received for x second/minutes/hours, or use
regular handshaking for a more reliable and shorter timeout. 



Angus





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Re: [twsocket] TWSocket Client Timeout.

2016-12-01 Thread Moro Alexandre
Hello Everyone,
Again, i'm back with this problem with some news...

I have reproduce the problem :

The configuration :
1 process based on ICS 8.34 with :
a socket server with 4 clients connected (they only receive data) (TCP).
3 connection etablished to 3 different socket server from network devices
(TCP).


Everything worked for 28 Hours.
I started another application which freezed the computer for 1-2 seconds,
and now the problem happen :

Problems :
1) No data output the application
No more data is sent from my application to the 4 clients. (but everyone
says it is well connected).

2) No more data are computed by my application.
I do not received new data. (everyone is connected (netstat), and wireshark
show me the data are well received by the computer).

What can i see :
The processus is not freezed.
All clients show that all TCP connection from and to everyone are in
etablish state (from netstat).
Wireshark show that data from the 3 clients to the processus are well
received on the network interface.
TWSocket client object say that i'm still connected to the 3 clients !

I reproduce this bug for the first time since more than one year and outside
of any IDE so i cannot search were does it really stuck...
I will now try to reproduce the problem from an IDE...

In this time, did you already ear something like that with ICS ?
Have you any idea where data can be blocked, and in this state what can i do
more than inspecting by wireshark and netstat ???

Thank you.

Best regards,
Moro Alexandre.



-Message d'origine-
De : TWSocket [mailto:twsocket-boun...@lists.elists.org] De la part de Moro
Alexandre
Envoyé : mardi 11 octobre 2016 08:37
À : 'ICS support mailing'
Objet : Re: [twsocket] TWSocket Client Timeout.

Hello everyone,

I'm back, and i got good news, i finaly found what was going on :

It is simply a problem half open connection :


The connection between the server and the client (using TWSocket) is
forwarded althrough a Wifi connection (based on 868Mhz, which is really
unstable).
Sometimes when the server sent somes frames to the client, the server
doesn't receive the ACK and the server close the connection from the client.
But, this client doesn't know it, so TWSocket thinks the connection is still
open...

I checked it with netstat on both server and client and it is very clear now
!

To better handle this situation, i changed KeepAlive timeout like that :

mpWSocket->KeepAliveOnOff = wsKeepAliveOnCustom; KeepAliveTime = 25 * 
mpWSocket->1000;

And now, we clearly see that the socket closed itself after these 25 seconds
without data received (when the Wifi is down) and try to reconnect...


Sorry to loose your time, maybe it can help someone encoutered the same
problem.


Best,
Alexandre.


-Message d'origine-
De : TWSocket [mailto:twsocket-boun...@lists.elists.org] De la part de Moro
Alexandre Envoyé : mercredi 5 octobre 2016 08:44 À : 'ICS support mailing'
Objet : Re: [twsocket] TWSocket Client Timeout.

Hello Stephen,

Thank you for sharing and giving me a way to search about.

I searched about theses function in my whole source code but these are not
used.

I looked for something similar like low level code but i did not really find
something interessting...

So wait and see...


-Message d'origine-
De : TWSocket [mailto:twsocket-boun...@lists.elists.org] De la part de
Stephen Dickason Envoyé : mardi 4 octobre 2016 18:52 À : ICS support mailing
Objet : Re: [twsocket] TWSocket Client Timeout.

Please pardon me for butting in.  I can share what I found broke ICS for me
and you can check if you have anything similar.

I used a separate piece of low level code (not ICS) in my about form that
displayed the host name and IP address of the user's PC, it used
winsock.gethostname, WSAStartup($101,...) and WSACleanup.  (I don't remember
which one was the culprit.) This I found broke any open socket connections
that I had and only way to see if they were broken was something like cmd's
netstat -a. It was rather a bother, as not many people check the about box,
so was quite random, showed no errors and was pretty annoying.
I fixed it a long time ago by using internal ICS functions instead.

Hope it helps.


Stephen Dickason
Senior Developer - Managed Services
  Email: sdicka...@elcb.co.za

ELCB Information Services (Pty) Ltd
Customer Service Email  e...@elcb.co.za * www.elcb.co.za E A S T  L O N D O
N
Tel: +27(43)  704 0700
Fax: +27(43) 704 0701
J O H A N N E S B U R G
Tel: +27(11) 879 6179
Fax: +27(11) 454 0384
P O R T  E L I Z A B E T H
Tel: +27(41) 373 0529
Fax: +27(86) 650 0135
Disclaimer

> -Original Message-
> From: TWSocket [mailto:twsocket-boun...@lists.elists.org] On Behalf Of 
> Moro Alexandre
> Sent: Tuesday, October 4, 2016 17:19
> To: 'ICS support mailing'
> Subject: Re: [twsocket] TWSocket Client Timeout.
>
> Hi Angus,
>
> Sorry to bother you, please find more details :
>
> In fact, an user use our application 

Re: [twsocket] TWSocket Client Timeout.

2016-10-05 Thread Moro Alexandre
I really know these are very poor details, but like i say, this is a report
from a customer and not a developper, 
sadly, i did not reproduce this problem more than one year after the first
time it happens...
The new thing i can say is that the user must restart the program to
retrieve the data again.
Since our source code logic do not change between the update of ICS it let
me think that it is related to that. 

I asked you to see if, maybe, you know a way to search about, like Stephen
Dickason and his WSAStartup...

Apparently, this fix you provide can really be linked to my problem.
When i say the connection is still open, i mean : a green light on the form
based on IsConnected() are still green (Informations comes from user not
developpers)! 

So i already upgraded to the latest version and i going to try it on the
user computer to try to reproduce the problem myself...

But i believe in this fix !

Thanks for your time.


Alexandre.


-Message d'origine-
De : TWSocket [mailto:twsocket-boun...@lists.elists.org] De la part de Angus
Robertson - Magenta Systems Ltd
Envoyé : mardi 4 octobre 2016 17:42
À : twsocket@lists.elists.org
Objet : Re: [twsocket] TWSocket Client Timeout.

> Sorry to bother you, please find more details :

Sorry, still no real detail of any use for diagnostics.

I suggest you upgrade to the latest ICS V8.34, we don't use SVN commit
versions, and add more diagnostics into your application to try and trace
your problem.  

The timeout error I fixed related to a idle connection being deliberately
closed by ICS when it was not actually idle (because a counter was not
updated) but you say the connection is not closed.  

I have TCP connections running continually for days or weeks without any
data being lost, it is unlikely to be an ICS problem. 

Angus
 

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Re: [twsocket] TWSocket Client Timeout.

2016-10-04 Thread Stephen Dickason
Please pardon me for butting in.  I can share what I found broke ICS for me and 
you can check if you have anything similar.

I used a separate piece of low level code (not ICS) in my about form that 
displayed the host name and IP address of the user's PC, it used 
winsock.gethostname, WSAStartup($101,...) and WSACleanup.  (I don't remember 
which one was the culprit.)
This I found broke any open socket connections that I had and only way to see 
if they were broken was something like cmd's netstat -a. It was rather a 
bother, as not many people check the about box, so was quite random, showed no 
errors and was pretty annoying.
I fixed it a long time ago by using internal ICS functions instead.

Hope it helps.


Stephen Dickason
Senior Developer - Managed Services
  Email: sdicka...@elcb.co.za

ELCB Information Services (Pty) Ltd
Customer Service Email  e...@elcb.co.za * www.elcb.co.za
E A S T  L O N D O N
Tel: +27(43)  704 0700
Fax: +27(43) 704 0701
J O H A N N E S B U R G
Tel: +27(11) 879 6179
Fax: +27(11) 454 0384
P O R T  E L I Z A B E T H
Tel: +27(41) 373 0529
Fax: +27(86) 650 0135
Disclaimer

> -Original Message-
> From: TWSocket [mailto:twsocket-boun...@lists.elists.org] On Behalf Of Moro
> Alexandre
> Sent: Tuesday, October 4, 2016 17:19
> To: 'ICS support mailing'
> Subject: Re: [twsocket] TWSocket Client Timeout.
>
> Hi Angus,
>
> Sorry to bother you, please find more details :
>
> In fact, an user use our application to retrieve data from a device by a TCP
> connection throught TWSocket.
>
> The problem is that after a certain time (between 5 and 8 hours) the data stop
> being received but TWSocket still indicate that it is connected.
>
> The user has reproduce the problem multiple times.
>
> This problem only appears since one year : when we have updated C++ Builder
> and ICS :
>
> From Borland Builder 6 to Embarcadero XE3 From ICS 5.25 to ICS r1196.
>
> I do not have more details since i can not reproduce this problem myself.
> But we are going to reproduce it this weekend.
>
> Finaly, i just see that you have fix some problems with timeout and
> WSAESHUTDOWN in the version r1280 and r1279, so since it is related to time
> maybe it fix my problem of 5/8 Hours...
>
> I cannot reproduce the original problem, unfortunately i cannot try it for the
> moment !
>
> Thanks again !!!
>
> Alexandre.
>
>
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Re: [twsocket] TWSocket Client Timeout.

2015-06-11 Thread Moro Alexandre
Hello Angus,

Thanks for your fast response.

But no other application could effect this property.
Fo sure, I understand that no other application can change this var in my
application (normaly), 
but i'm talking at i higher level...

However other applications can change the TCP/IP timer parameters 
This is what i'm thinking about.

But since my TWSocket client only receive data and never sent any data, 
i believe an antivirus or a firewall or windows with changed TCP/IP
parameters,
can thing it is a bad connection and close it after a while (5hours in my
case).

A normal TCP/IP socket never tries to reconnect, your applications controls
all that.
You are not talking about TWSocket...
Because i doesn't implement anything in this way in my program and TWSocket
already manage it correclty :
If I etablish a connection to a server then stop and restart the server
TWSocket client retablish the connection automatically...

Anyway, i will try to remove all applications who can act on ethernet
connection first...

Thanks.


-Message d'origine-
De : TWSocket [mailto:twsocket-boun...@lists.elists.org] De la part de Angus
Robertson - Magenta Systems Ltd
Envoyé : jeudi 11 juin 2015 11:02
À : twsocket@lists.elists.org
Objet : Re: [twsocket] TWSocket Client Timeout.

 Is it possible that the default 0 timeout on TWSocket will be replace 
 by another program like Anti Virus or Firewall ?
 I see that by default TimeoutIdle is set to zero, does it can change 
 something if a force this to the maximum unsigned int value ?

The TimeoutIdle property is part of an undocumented, experimental
TCustomTimeoutWSocket component.  Without examining the code, I've no idea
what this property is designed to do, never used it.  But no other
application could effect this property. 
 
Generally, Windows TCP/IP registry setting define to connection timeout,
there is no inherent idle timeout in TCP/IP.  However other applications can
change the TCP/IP timer parameters, generally not a good idea.  And other
applications might close what they consider to be an idle connection.  
   
 Another way : I there a maximum number of reconnection allowed during 
 a connection ?

A normal TCP/IP socket never tries to reconnect, your applications controls
all that.


Angus

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[twsocket] TWSocket Client Timeout.

2015-06-11 Thread Moro Alexandre
Hello,

 

Is it possible that the default 0 timeout on TWSocket will be replace by
another program like Anti Virus or Firewall ?

 

My case : 

 

I got 4 differents clients socket connected to 4 differents server on a
first computer. 

After about 5 hours, someone lost the connection (between 3 and 4 clients).

 

On a second computer with the same setup, connections are still working.

 

I see that by default TimeoutIdle is set to zero, does it can change
something if a force this to the maximum unsigned int value ?

 

Another way : I there a maximum number of reconnection allowed during a
connection ?

 

Thanks you.

 

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