maybe memory is overclocked? Try to test your memory with memtester
from a desktop session. This helps me to find the issue in memory.
memtest86+ did not find this.
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To add additional information abut the BIOS changes:
The setting is named: Memory Frequency Limiter.
Possible Values are AUTO, 1067, 1600, 1867 .. up to 2667
I used 1067 to solve the problem. I will test other values the next
weeks
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I was also affected from that issue. Finally it seems that I found in my
case a solution. The Memory Frequency Limiter in BIOS was set to
'AUTO' and I changed it to one of the lowest values. Since than my
system runs stable.
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I think I have had the same problem. I was able to force the error with the
tool 'memtester'.
Finally I figured out that after I changed the Memory Frequency Limiter in BIOS
form 'AUTO' to one of the lowest levels my system run stable.
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It looks as I fixed the problem by changing the overclocking of memory
in BIOS. It was set to 'AUTO' and I changed the setting to one of the
lowest values.
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I have the same issue. I reported this in another bug report
(https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1137817)
In the mean time I am running Kernel Version 3.14.4. on the debian jessie
release
I am happy to see that other people describe exactly the same behavior.
But it seems
hi,
after all I can say with high probability that the freeze no longer exists in
kernel version 3.12.8.
But in version 3.12.9 the freeze is back to a frequency that I saw in versions
3.9 / 3.10.
So maybe its a starting point for a KernelBisection :-/ (I did not completely
understand how to
1) yes
2) yes
3) kernelBisection sounds really hard to me. I have git experience but no
experience in building kernel versions from sources :-/
Did you expect that if I install the 3.12.9 I should see the same
behavior as in 3.13.0 ? So is it helpful if I try 3.12.9 or is it
necessary to compile
I am using the gnome system monitor to watch my system temperature. I don't
think its a overheat problem. I thought this in the past (see comment #46) that
my problem was related to temperature. But I am sure we can sort this out.
With kernel 3.12.8 I have no freezes. I do a lot of java
Hi,
I just want to tell my experience with Kernel Version 3.12 and 3.13.
As I already reported, the system becomes more and more stable since I used
Kernel Version 3.12.
At least with kernel version 3.12.5 and 3.12.7 I hat no freeze since 4 weeks.
One day ago I installed Kernel Version 3.13.0 -
freezes back again in kernel version 3.13.0
** Tags removed: apport-collected kernel-bug-exists-upstream-v3.11
needs-crash-log precise quantal raring regression-potential
** Tags added: kernel-bug-exists-upstream-v3.13.0 trusty
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** Changed in: linux (Ubuntu)
Status: Expired = New
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Title:
[ivb] [WORTMANN TERRA MOBILE ULTRABOOK 1450 II] System freeze after
high
I am also facing the same issue.
But since I am running kernel version 3.12.x the system is very stable. Freezes
only once in a week with 3.12.5 (before I had freezes 1-3 times a day)
I am not sure if it is the kernel version. As I am now working with Debian
Jessie I also got a lot of updates
I also switch to Debian 7. But I had still freezes.
Now that I am running kernel version 3.12.0 it seems that my system becomes
stable. I saw 'only' one freeze in 14 days.
After all (I am affected from this problem still 10 month!) I guess that the
problem is issued by the wifi. But I did not
It seems that with kernel version 3.12 the problem is nearly fixed.
Since I upgraded to version 3.12-RC7 and 3.12.0 I had only 1 freeze during the
last two weeks.
I did not know what changed in the kernel in this version. I no longer think
that the problem is related to the GPU but to the
I have the same problem. And I am also using kernel version 3.10-0.bpo.3-amd64
from debian
My system is more stable. But I have still feezes and I had a freeze just now.
But it can happen that my systems works 1-3 dayes without a problem. So in
summary I can not confirm that with 3.10-0.bpo.3
Would it be worth trying to put the i915 on the blacklist?
And if yes - how should I do that?
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Title:
[ivb] [WORTMANN TERRA MOBILE ULTRABOOK
when the system freezes I also see now the following log messages which
are flooding the log:
Sep 15 12:21:44 ralpus-ultrabook kernel: [ 6332.536072] mei_me :00:16.0:
unexpected reset: dev_state = RESETTING
Sep 15 12:22:14 ralpus-ultrabook kernel: [ 6362.621660] mei_me :00:16.0:
could this be related?:
http://lists.debian.org/debian-kernel/2013/07/msg00990.html
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Title:
[ivb] [WORTMANN TERRA MOBILE ULTRABOOK 1450 II]
For now I can not do the test with Ubuntu 10.04. I am sorry for that.
But maybe I have an interesting new info:
As I told you I run debian 7.1 with backport kernel 3.10-0.bpo.2-amd64 now
since 6 days. So far I had no freezes with the new kernel version from the
backports!
But today I
I made a short test with 10.04 from a live cd. The system works but I
can't tell you if would work stable for many hours.
I have reinstalled my system with debian 7.1 and running kernel
3.10-0.bpo.2-amd64. Since this upgrade I have no freeze. But I think I
need to monitor it for a longer time.
I started with 12.10 and later I upgrated to 10.40.
I have also tested 12.04 32bit in the mean time (see comment #53)
I think the kind of freezes were over all the time always the same.
I am now running on Debian 7.1 which shows the same freeze with default kernel
3.2.
So I updated yesterday
apport information
** Attachment added: ProcCpuinfo.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818155/+files/ProcCpuinfo.txt
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apport information
** Attachment added: CRDA.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818149/+files/CRDA.txt
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Title:
[ivb]
apport information
** Attachment added: Lspci.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818153/+files/Lspci.txt
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Title:
[ivb]
apport information
** Attachment added: HookError_cloud_archive.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818142/+files/HookError_cloud_archive.txt
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apport information
** Attachment added: UdevDb.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818159/+files/UdevDb.txt
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Title:
apport information
** Attachment added: AlsaInfo.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818147/+files/AlsaInfo.txt
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Title:
apport information
** Attachment added: ProcInterrupts.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818156/+files/ProcInterrupts.txt
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apport information
** Attachment added: UdevLog.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818160/+files/UdevLog.txt
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Title:
apport information
** Attachment added: ProcModules.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818157/+files/ProcModules.txt
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apport information
** Attachment added: BootDmesg.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818139/+files/BootDmesg.txt
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apport information
** Attachment added: IwConfig.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818152/+files/IwConfig.txt
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Title:
apport information
** Attachment added: BootDmesg.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818148/+files/BootDmesg.txt
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I notice that there seems to be also problem with my realtek network card.
During kernel updates I see messages complaining about missing firmeware.
Would it be possible that the freezes are from that area?
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apport information
** Attachment added: CRDA.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818140/+files/CRDA.txt
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Title:
[ivb]
apport information
** Attachment added: Lsusb.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818145/+files/Lsusb.txt
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Title:
[ivb]
apport information
** Attachment added: WifiSyslog.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818161/+files/WifiSyslog.txt
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apport information
** Attachment added: CurrentDmesg.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818141/+files/CurrentDmesg.txt
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apport information
** Tags added: apport-collected
** Description changed:
I have randomly system freezes on Ubuntu 12.10 64 bit since I installed my
system on a new blank ultrabook (Wortmann Terra Mobile 1450 II) in December
2012.
When the system freezes no mouse , no keyboard, no
apport information
** Attachment added: Dependencies.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818151/+files/Dependencies.txt
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apport information
** Attachment added: Lsusb.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818154/+files/Lsusb.txt
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Title:
[ivb]
apport information
** Attachment added: IwConfig.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818143/+files/IwConfig.txt
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Title:
apport information
** Attachment added: Lspci.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818144/+files/Lspci.txt
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Title:
[ivb]
apport information
** Attachment added: ProcCpuinfo.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818146/+files/ProcCpuinfo.txt
** Description changed:
I have randomly system freezes on Ubuntu 12.10 64 bit since I installed my
system on a new blank ultrabook (Wortmann Terra
apport information
** Attachment added: CurrentDmesg.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818150/+files/CurrentDmesg.txt
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apport information
** Attachment added: PulseList.txt
https://bugs.launchpad.net/bugs/1137817/+attachment/3818158/+files/PulseList.txt
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System still freezes with 3.11-saucy.
It is not possible to collect data with the netconsole when the system freeze.
nothing will be logged.
** Tags removed: kernel-bug-exists-upstream-v3.11-rc7
** Tags added: kernel-bug-exists-upstream-v3.11-0
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I setup a netconsole. It captured things like connect/disconnect usb device, or
closing the laptop display and using external monitor. Also when the system
reboots it captures log entries.
But in the moment the system freezes (about 4 h after boot) again nothing was
captured.
So far I
penalvch: is there any chance to provide you with the necessary
information without installing the Saucy Daily Build? This is my work
PC, and at the moment one freeze a day is not as bad as a complete re-
install of my system. So if I can provide you with additional
information from my current
** Tags removed: needs-upstream-testing
** Tags added: kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.11.0-031100rc7-generic
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Title:
I updated the tags now. I hope I did it right.
In the past I have also tested every version since 3.9. Kernel 3.11.0-rc7 is
one of the most stable versions but it still freezes.
Now I continue with v3.11-saucy from 02-Sep
How can I provide you with a crash-log? The problem is that when the
I am also affected from this issue (see:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-
intel/+bug/1137817)
With 3.11.0-031100rc7-generic my system becomes much more stable as with
any of the kernel versions before (I am testing every new kernel version
since February this year).
I have the same behavior on 13.04 64bit. It freezes minimum once a day. I also
made a test with 12.04 32Bit but without any improvement.
The system freezes with power supply as also without. I also tried switch off
the wireless card and use cable. But also the system freezes after some
I now installed Ubuntu 12.04 32bit just to see if this version makes
differents. But it shows the same behavior .
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Title:
[ivb] System freeze
I am currently working with 3.11.0-031100rc1-generic. This kernel
freezes some times but is more stable than the other versions.
Especially 3.11-rc-2 and 3.11.rc3 are extremely worst. I got freezes with these
kernels several times a day.
3.11.0-031100rc1 seems to work stable for 1-2 days, what
Does it make sense that I install this tool:
Intel(R) Linux* Graphics Installer version 1.0.1 for Ubuntu* 13.04 (64-bit)
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Title:
[ivb] System
I now see the following messages in sys.log:
Jul 9 14:22:59 ralphs-laptop kernel: [ 9738.304222] CPU2: Package power limit
notification (total events = 1837)
Jul 9 14:22:59 ralphs-laptop kernel: [ 9738.304225] CPU3: Package power limit
notification (total events = 1837)
Jul 9 14:22:59
I upgraded to Ubuntu 13.04, and I am now using Kernel version
3.10.0-031000-generic with xserver-xorg-video-intel 2:2.21.6-0ubuntu4.
I am using the kernel options:
GRUB_CMDLINE_LINUX=enable_mtrr_cleanup mtrr_spare_reg_nr=1 mtrr_gran_size=32M
mtrr_chunk_size=32M i8042.noloop
The first time since
Yes your are right. I changed the mtrr_gran_size and mtrr_chunk_size so no more
BAD*gran_size messages occure.
But the system still freezes :-(
Is there any thing I can do instead of testing every new kernel version
available at http://kernel.ubuntu.com/~kernel-ppa/mainline/ ??
In the moment
I think now that the freeze is triggered by a temperature problem.
We have here in Germany at the time a relatively high external temperature of
30 ° Celsius and freezes take significantly.
Is there a way to verify this aspect?
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Can you please help me a bit more. For what message/text should I search
in which log file?
I also recognized in the past that when the system freezes the fan was not
running. But some seconds after the system freezes (1-5 seconds later) the fan
begins running high.
For me, it seems plausible
hm - did not found any thing about threshold. ony during startup in
/var/log/syslog
Before the system freezes I see a lot of messages like this:
Jun 20 15:56:58 ralphs-laptop kernel: [14637.494188] CPU0: Package power limit
notification (total events = 11498)
Jun 20 15:56:58 ralphs-laptop
I also found this kind of messages :
Jun 20 16:09:48 ralphs-laptop kernel: [0.00] mtrr_cleanup: can not find
optimal value
Jun 20 16:09:48 ralphs-laptop kernel: [0.00] please specify
mtrr_gran_size/mtrr_chunk_size
Did you think that a kernel option like this will help? :
I still had no luck. I am now working with the drm-intel-nightly builds.
But the situation is always the same: suddenly after 1 up to 5 hours the
system freezes. No chance to get any response from the system. After
some minutes the system shuts down.
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I tried kernel version 3.9.2 and official 3.5.0-30 with no success. I have
still the random freezes.
Because of this posting: http://www.thinkwiki.org/wiki/Intel_HD_Graphics
I tried also the kernel options:
i915.semaphores=1 i915.i915_enable_fbc=0
but also with no effect.
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I tested kernel versions 3.8.9, 3.8.10, 3.8.11 with no success.
Attached I send a screenshot of a freeze, so you can imagine the problem better.
The picture is not absolute static but flickers partially.
After 10 minutes, the system reboots. But I still have no way to collect any
data.
I am
today I found the following error messages in /var/log/dmesg.
maybe helpful ?
[2.572983] [drm] Initialized drm 1.1.0 20060810
[2.590193] ACPI Warning: 0x0428-0x042f SystemIO
conflicts with Region \PMIO 1 (20121018/utaddress-251)
[2.590201] ACPI: If an ACPI
I want to describe the problem again, as I've watched it in the last weeks:
I have freezes with kernel 3.8 and 3.9. It seems that the 3.8.8 is more stable
- but the system still freezes randomly. In very rare cases, the system reboots
immediately after the freeze (one of 10 freezes). I am using
Would it make sense to go back to 12.04 LTS or do a fresh install with
13.04 now?
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Title:
[ivb] System freeze after high memory usage
To manage
I got still the randomly freezes. Currently I am using kernel 3.9.0-RC6.
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Title:
[ivb] System freeze after high memory usage
To manage
anacron and cracklib for? Can that be an issue?
Apr 1 11:00:01 ralphs-laptop CRON[3649]: (rsoika) CMD
(/home/rsoika/Tools/freeze_monitor.sh)
Apr 1 11:00:01 ralphs-laptop logger: hello ralph it is 11:00:01 and I am still
alive :-)
Apr 1 11:03:01 ralphs-laptop CRON[3987]: (rsoika) CMD
(/home
Adding the kernel option i915.reset=0 has brought no improvement.
I still have now several freezes once a day. (maybe more often as in the past)
I was not able to virtual terminal (CRTL-ATL-F1) or reach the system from
another pc remote.
The behavior was the same with kernel 3.8.2 and 3.8.3
And
ok I am using now the following options:
GRUB_CMDLINE_LINUX=i8042.noloop intel_iommu=off pcie_aspm=off
i915.reset=0
What should I do in case of a freeze to get the log data you need?
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I have now observed the following behavior:
With kernel version 3.8.3 I have had frequent freezes. The screen is garbled
and the system will reboot automatically.
With version 3.8.2, the system is much more stable. In a freeze (which is very
rare) the screen is not garbled only frozen and the
Today I had again a total freeze (kernel 3.8.3).
And this time, I have observed the system in more detail.
When the system freezes I have not chance to do any keyboard input or a remote
connect/ping/ssh.
After 10 minutes the system reboots. And 10 minutes is exactly my current
setting to dim
I had a second freeze today. Now without power supply. In this situation the
system did not reboot after 10 minutes. So I had a hard shut-down.
It seems to me, that for my system kernel version 3.8.3 is more unstable as
version 3.8.2.
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I had no luck. Also with intel_iommu=off and pcie_aspm=off I had a
freeze again yesterday and today. I used the following boot option:
GRUB_CMDLINE_LINUX=i8042.noloop intel_iommu=off pcie_aspm=off
I recognized that the system reboots after some seconds. Did you think
that we have a chance to
Yes I had a wired network connection, but I could not connect via ssh. I
seems that the net work is also lost immediate when the system freezes.
So I can do nothing, except wait for the reboot.
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many thanks for your help.
I have done memtests two times before I posted this issue. There were no
defects detected.
What did you mean with '..if you have VTd enabled'?
I will now trying the following boot option:
GRUB_CMDLINE_LINUX=i8042.noloop intel_iommu=off
it can take some days until I
Today I had again two freezes with kernel 3.8.2
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Title:
System freeze after high memory usage (Ubuntu 12.10 64-bit on ivy
bridge HD4000)
To
Unfortunately I had again a freeze today running 3.8.2 :-(
I have also added the boot option i915.i915_enable_rc6=0.
The freeze occurred only a few minutes after I booted in the morning. Again I
have had a lot of memory usage by starting Eclipse and GlassFish server.
However it feels as if the
I think a second monitor increases the probability of freezes. Maybe because of
more GPU Memory usage. When I have connected a monitor to my laptop I have more
often a freeze. And if I work only with the laptop display I have seemingly no
freeze since using kernel version 3.8.2.
I agree with
Since I installed kernel version 3.8.2 I did not see the freeze I described
here. So for the moment I believe (hope) this kernel solves the problem I
reported here.
I have had only two unexpected shutdowns when the system idles for long time.
But this is a complete different situation as I
After I installed 3.8.1 the systems seems to be much more stable. I worked two
days without any freeze. But today I got another freeze :-(
I worked today with an external monitor connected to HDMI when the freeze
occures.
This time the screen was not corrupted - just frozen. Also the system did
This is the Xorg.0.log collected after a restart
** Attachment added: Xorg.0.log
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1137817/+attachment/3552870/+files/Xorg.0.log
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Public bug reported:
I have randomly system freezes on Ubuntu 12.10 64 bit since I installed my
system on a new blank ultrabook (Wortmann Terra Mobile 1450 II) in December
2012.
When the system freezes no mouse , no keyboard, no REISUB is possible. The
screen is corrupted and did not update.
This is the Xorg.failsave.log collected after a restart
** Attachment added: Xorg.failsafe.log
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1137817/+attachment/3552871/+files/Xorg.failsafe.log
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I have already tried the following 3.8er kernels in the past:
3.8.0
3.8.0-rc3
3.8.0-rc4
3.8.0-rc5
3.8.0-rc7
3.8.0-944_drm-intel-nightly-2013-02-15
But I had no luck. All show the same behavior. That was the reason why I
continued with the official version 3.5.0-25.
But from now I will again work
I installed 3.8.1 now. I will report it if the situation improves.
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Title:
System freeze after high memory usage (Ubuntu 12.10 64-bit on ivy
I have tested kernel version 3.6.10 in the past and this did not solve the
problem for me.
I think I have tested most of the versions between 3.0 and 3.8 with no luck :-(
I have a total freeze every two days and I search the internet every day for
any hints.
One thing I figured out some days
In this debian bug report they discuss the problem on another kind of level.
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=689268
For my understanding, the but has to do with the kernel graphics drivers used
for Intel Ivy Bridge (perhaps only GPU HD4000?).
I think the problem is well known
I am using gnome-shell and I have also the freezes on my new ultrabook with
intel-ivy-bridge from the beginning . I don't think the freeze is related to
the windows manager. But to me it seems that the freeze depends on whats going
on in the GPU.
It is really hard to say what forces the
Please forget my last comment about the power supply. This was a test
with kernel version 3.2.27. With current 3.8.0-rc4 this was not an issue
- after system freeze I could plug of the power and system was unchanged
in freeze mode with battery supply. So the information was maybe not
very
Today I had again another total freeze.
I noticed something which possibly might be helpful. I use a laptop and when my
laptop freezes today , I plugged off the power supply. The laptop switched off
immediately!, as if I had no battery. This was strange because the battery was
full charged in
I have tested kernel 3.8.0-rc3 and 3.8.0-rc4.
With both I still have freezes.
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https://bugs.launchpad.net/bugs/993187
Title:
ubuntu 12.04 completely freezes frequently.
To manage
I have the same issue. ( tested also with 3.8.0 RC3)
But adding the kernel option 'i8042.noloop' will solve the problem.
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https://bugs.launchpad.net/bugs/1094693
Title:
Wortmann Terra
@slucas1979
I have only Intel chip set with internal HD4000. no external graphic chip.
@richardsdma
I added now the kernel option pci=nomsi
I will report if it helps.
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@slucas1979
I have only Intel chip set with internal HD4000. no external graphic chip.
@richardsdma
I added now the kernel option pci=nomsi
I will report if it helps.
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adding the kernel options i8042.noloop pci=nomsi did not solve the
problem for me (kernel version 3.8.0-030800rc3-generic)
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https://bugs.launchpad.net/bugs/993187
Title:
ubuntu 12.04
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