[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
As a workaround, I am happy to share my bash script that can be ran using a keyboard shortcut whenever the touchpad may act up (have to log in first), please see attached. To assign it to a keyboard shortcut, go to Settings > Keyboard Shortcuts > scroll down to the end of the shortcuts and add a new shortcut and type in the following as the command: pkexec /"path to script"/touchpad_reset.sh and make sure script is executable, see https://askubuntu.com/questions/229589/how-to-make-a-file-e-g-a-sh- script-executable-so-it-can-be-run-from-a-termi ** Attachment added: "touchpad_reset.sh" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+attachment/5391994/+files/touchpad_reset.sh -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, given the amount of investigation and testing we have put into this, should we mark this bug as confirmed or is it still technically incomplete? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa, I am sorry to hear for you bad experience. @Kai-Heng, OK so I don't think I have the proper know-how to successfully set up the systemd oneshot service. However, the best solution I currently have set up is a keyboard shortcut that runs a bash script that resets the touchpad on demand whenever it may fail again in the future. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa, I left Windows behind a long time ago, I only use it at work now due to it being on my work machine. It is a personal preference for me to use Ubuntu. Yes, I could easily go back to Windows but I will not. As I said before, I am not absolutely stuck as I have an external mouse. I would rather contribute to the Open Source project that is Ubuntu by means of trying to fix this bug than go back to Windows. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, thanks, much appreciated. I will configure this evening will let you know how it goes. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, thanks. Just so I don't go and make a mistake along the way, could you please forward me on a tutorial/blog page that gives a step by step on how to set up Systemd oneshot. Thank you. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, unfortunately that latest kernel you compiled has not solved it, touchpad is dead with both a cold boot and restart. Is there a way of running the following: sudo rmmod i2c_hid sudo modprobe i2c_hid automatically at boot? Apologies if this is what you were trying to do all this time. Running those two lines of code in the terminal is the closest thing I have to a fix once I'm logged in... if it could somehow be ran beofre log in at boot then surely that would solve it? Maybe I am over simplifying the situation. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
UPDATE: OK, so routing around some more articles about similar problems, I found this: https://askubuntu.com/questions/1041820/touchpad-not-working-on- ubuntu-18-04 The first answer in the article gives me a partial solution where I can get the touchpad back working again mid-session: sudo rmmod i2c_hid sudo modprobe i2c_hid However, their suggestion to update the GRUB with GRUB_CMDLINE_LINUX_DEFAULT="i8042.reset quiet splash" does not improve the bug at boot, in fact to makes it worse where the touchpad is dead upon every reboot I have tested over the last 20 minutes. Note: I am still upsing @Kai-Heng's latest 5.4 kernel. Hopefully this information might add something to the next step in discovering a solution. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
The holy grail here is obviously trying to crack what Windows is doing in the background that has the touchpad working perfectly every time. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, are there other potential workarounds that may help with this? If you need any additional logs from me please don't hesitate to ask. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa, yes, the same as me, but when you boot Windows the touchpad works every time, yes? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I stripped my machine of Windows in favour of Ubuntu without a partition, unfortunately I could not foresee this problem with the touchpad. @Califa may be able to answer your question as I think they still have Windows on their machine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Apologies, I meant Your -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Tour kernel does seem to dramatically lower the chances of the touchpad not working upon reboot if that makes any sense. The newer Ubuntu kernel is very hit nad miss with the touchpad after reboot. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Likewise when it is working, it will never spontaneously stop working in the middle of a session. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Not working directly after boot, this was always the issue, never in the middle of usage. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
It's an all or nothing bug for my machine, if it doesn't work directly after boot it will never spontaneously start working again in the middle of a session. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, unfortunately after a cold boot this afternoon the touchpad is not working again. The machine was off for the best part of 15 hours. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, both power off and restart are now working with that latest 5.4 kernel you asked me to test. error: can't find command 'hwmatch' still appears at the powering on screen but I am not sure if this is important to the larger scheme of things. So far so good with the touchpad working both after a cold reboot and restart. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, please see attached a more details relating to machine hanging on restart, this was where I removed "quiet" in the grub to display messages. ** Attachment added: "IMG_20200706_184801.jpg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+attachment/5390247/+files/IMG_20200706_184801.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, power off (cold boot) is back working but a restart still hangs. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
that's with the 5.4 based kernel. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
sorry, I meant to type "hwmatch" -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, I have my machine pointing to your kernel permanently and so far so good with a cold reboot. However, when I go to power it down or restart the machine hangs on the logo screen, I have to hold down the power button to forcibly shut it down. Is there something wrong with my GRUB? This is what it currently looks like: GRUB_DEFAULT="1>2" GRUB_TIMEOUT_STYLE=hidden GRUB_TIMEOUT=0 GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian` GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" GRUB_CMDLINE_LINUX="" where "GRUB DEFAULT="1>2" is pointing to your kernel. Also, please find attached message that appears on start up after a forced cold reboot, incase you can't make it out it says: error: can't find command 'humatch' ** Attachment added: "IMG_20200704_154339.jpg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+attachment/5389696/+files/IMG_20200704_154339.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, please excuse my lack of knowledge and experience in dealing with kernels, could you please tell me how to pick your kernel from GRUB, thank you. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng, I installed your kernel files one by one using gdebi and ran sudo reboot, is that enough to change kernel? Please see most recent journal log after kernel install. ** Attachment added: "journal.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+attachment/5389446/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa, please see steps in link to install kernel: https://itsfoss.com/install-deb-files-ubuntu/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@You-Sheng, please find journal attached. This was my grub settings to run it, was this correct? GRUB_DEFAULT=0 GRUB_TIMEOUT_STYLE=hidden GRUB_TIMEOUT=0 GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian` GRUB_CMDLINE_LINUX_DEFAULT="quiet splash hid.debug=1 i2c-hid.debug=1 log_buf_len=32M" GRUB_CMDLINE_LINUX="" If not, please tell me what to change and I will rerun, thanks. ** Attachment added: "journal.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+attachment/5389443/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa, first run the following in terminal: sudo apt-get update sudo apt-get install acpi Then followed by: sudo acpidump > acpidata.dat You will then find the .day file saved in your home folder. I hope this will be of benefit to the developer(s) in trying to solve our problem. You have the touchpad working again in your video? If only it remained working after every restart :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Apologies, I meant .dat -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Please note, that acpidata.dat dump was ran with the touchpad working, should I run dump when touchpad is not working or does it matter? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa, also this: https://wiki.ubuntu.com/Kernel/Reference/ACPITricksAndTips Also, to address your doubt about CHUWI, I have also wondered exactly what you are saying, perhaps this acpidump is the first step in the right direction. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Kai-Heng Feng, please see acpidata.dat attached. @Califa, please see https://sarata.com/manpages/acpidump.8.html ** Attachment added: "acpidata.dat" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+attachment/5389157/+files/acpidata.dat -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Update from the laptop manufacturer [CHUWI] regarding BIOS update: "Hello, it is recommended that you reinstall the factory single windows system, we did not do any drivers and bios for Linux" Looks like a BIOS update is out of the question. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
No worries, I just hope this can be looked into further by the developers. I also have not had a reply from Chuwi regarding a potential BIOS update, not sure how long of a wait to expect. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I think it is best to leave the status of this bug as confirmed as we have provided enough information to identify the problem, as decided by @You-Sheng Yang. This status is also the precursor to "In Progress", meaning that hopefully a developer will pick up on this and work on a solution. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Hi Califa, thank you for your suggestion. Unfortunately this has not solved my problem. I tried a reboot after updating GRUB file and touchpad gone again. This is what the GRUB looks like now: GRUB_DEFAULT=0 GRUB_TIMEOUT_STYLE=hidden GRUB_TIMEOUT=0 GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian` GRUB_CMDLINE_LINUX_DEFAULT="quiet splash hid.debug=1 i2c-hid.debug=1 log_buf_le> GRUB_CMDLINE_LINUX="i8042.nopnp pci = noaer" Is this correct? Using the touchpad is not absolutely essential as I do have a usb mouse, however, it is not something that I would like to write off as a quirk and live with it as there are situations where using an external mouse is awkward, for example sitting on the couch, a busy train, etc. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
No worries Califa, I was basically saying that it looks like a signal integrity issue where there are errors with reading the touchpad driver when laptop is starting up after a restart or shutdown. An older bug issue on another forum seemed to have come across this, in both Arch Linux and Ubuntu: https://bbs.archlinux.org/viewtopic.php?id=231540 The user at the very end of that page describes exactly what you experience with Windows working fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I mean absolutely no disrespect by my last comment in reference to Windows, I truly love Ubuntu and Open Source projects in general, this is just an unfortunate issue that I hope I will be able to find a solution to. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
This link https://bbs.archlinux.org/viewtopic.php?id=231540 although dated from 2018 appears to be a similar issue, but what is interesting is the comment at the very bottom of the page regarding a possible signal integrity issue. What's more interesting is that those who have dual boots / partition seem to get Windows working fine, like @Califa100. Can a patch be created to essentially replicate what the machine is doing when running Windows so that touchpad always works upon startup? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa101, yes, I have Ubuntu 20.04 also running on a much older Samsung laptop, no issues with touchpad. It appears to be specific to the Chuwi LapBook Pro laptop and whatever way it is configured. I am just not sure if a BIOS update exists as you correctly pointed out that the BIOS dates from 2019, maybe we are assuming wrong in thinking that's new, perhaps updates for a BIOS can be frequent? I am not an expert in this unfortunately. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I updated the keyboard and mouse configuration to "Enabled" in the BIOS as opposed to the default "Auto". Results looked promising with 4 restarts but then touchpad failed on the fifth. I restarted again and it's working. The random pattern of the issue is frustrating to say the least. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa101, that potential solution from the unix exchange is for a fix where touchpad seems to stop working on battery mode but works when charger is plugged in. I can confirm that this is not my issue, touchpad can stop working upon restart regardless of being plugged in or not. As of last restart this morning, my touchpad is not working again. If anyone has any other ideas to what may fix this then I would greatly appreciate it. I see a lot of similar threads online pointing to kernel issues, I am not sure if this is the case here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa101, that unix.exchange.com question looks very promising, I will have a look at it over the next day or two and see if I can get somewhere with it. In the meantime, it would be great if one of the programmers and/or developers that have already assisted with this bug could have a look at that potential solution you found and confirm if this is a worthwhile solution for our specific situation. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa101, I can also confirm that my BIOS is from 2019. I do not have a partition set up on my laptop, I completely removed Windows from it when installing Ubuntu, so unfortunately I will not be able to test this. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
@Califa101, I raised a ticket on 26/06/2020 with Chuwi to obtain an update for my BIOS, I haven't received a reply yet so I am not sure if this is something that Chuwi will issue us with or if it will actually solve the problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Ok, thanks. Is a BIOS update the only real solution to this issue? In the event where this may not be possible, is there another possible solution? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I appended the kernel boot parameters and touchpad is working again, hopefully that was the solution. Please find attached journal.txt ** Attachment added: "journal.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+attachment/5387197/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387047/+files/WifiSyslog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
Apologies, just realised that it is sent here, please excuse my lack of experience with reporting of bugs. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387041/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387043/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
I ran sudo apport-collect 1884288 and got the following in the terminal: dpkg-query: no packages found matching linux This was followed by a problem report GUI where I selected "send problem report" Is this saved somewhere on my machine so I can upload it to here or would you have access to the problem report wherever it is sent once I clicked send? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387008/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387036/+files/Lspci.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387012/+files/UdevDb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387046/+files/UdevDb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387040/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Lsusb-v.txt
apport information ** Attachment added: "Lsusb-v.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387039/+files/Lsusb-v.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Lsusb-t.txt
apport information ** Attachment added: "Lsusb-t.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387004/+files/Lsusb-t.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387042/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387045/+files/RfKill.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387044/+files/ProcModules.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387000/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387034/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387002/+files/Lspci.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387006/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] AlsaInfo.txt
apport information ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387032/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Lspci-vt.txt
apport information ** Attachment added: "Lspci-vt.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387037/+files/Lspci-vt.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Lsusb-t.txt
apport information ** Attachment added: "Lsusb-t.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387038/+files/Lsusb-t.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387009/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5386999/+files/CRDA.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387033/+files/CRDA.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387001/+files/IwConfig.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Lspci-vt.txt
apport information ** Attachment added: "Lspci-vt.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387003/+files/Lspci-vt.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387010/+files/ProcModules.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387013/+files/WifiSyslog.txt ** Description changed: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: ian1619 F pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.4.0-37-generic N/A linux-backports-modules-5.4.0-37-generic N/A linux-firmware1.187 Tags: focal Uname: Linux 5.4.0-37-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.
[Bug 1884288] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387007/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Lsusb-v.txt
apport information ** Attachment added: "Lsusb-v.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387005/+files/Lsusb-v.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387035/+files/IwConfig.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted
apport information ** Tags added: apport-collected ** Description changed: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: ian1619 F pulseaudio + CasperMD5CheckResult: skip + DistroRelease: Ubuntu 20.04 + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera + Bus 001 Device 008: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse + Bus 001 Device 002: ID 8087:0a2a Intel Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-5.4.0-37-generic N/A + linux-backports-modules-5.4.0-37-generic N/A + linux-firmware1.187 + Tags: focal + Uname: Linux 5.4.0-37-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 11/29/2019 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: E.G140J.D8.E1.016.bin + dmi.board.asset.tag: Default string + dmi.board.name: Default string + dmi.board.vendor: Default string + dmi.board.version: Default string + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 3 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: + dmi.product.family: Default string + dmi.product.name: LapBook Pro + dmi.product.sku: Default string + dmi.product.version: Default s
[Bug 1884288] RfKill.txt
apport information ** Attachment added: "RfKill.txt" https://bugs.launchpad.net/bugs/1884288/+attachment/5387011/+files/RfKill.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: LapBook Pro touchpad (HTIX5288:00) sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted
I restarted laptop twice without touching touchpad until I get user login screen and worked fine. However, on another reboot, I touched the touchpad several times during the startup screen and it is not working again. I am not sure if this helps in the testing of this. Anyway, it is back to the non-working state, that is not to say that it will start working again with yet another reboot. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: [LapBook Pro] Touchpad sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted
I restarted the laptop again to see if it helps and it is back working. I am not sure if this helps but when I move the touchpad around and pressing the left and right during the startup screen it seems it may help, I am not sure if this is complete nonsense or not. It is now listed in the evtest: No device specified, trying to scan all of /dev/input/event* Available devices: /dev/input/event0: Lid Switch /dev/input/event1: Power Button /dev/input/event2: AT Translated Set 2 keyboard /dev/input/event3: HTIX5288:00 0911:5288 UNKNOWN /dev/input/event4: HTIX5288:00 0911:5288 Touchpad /dev/input/event5: HTIX5288:00 0911:5288 UNKNOWN /dev/input/event6: Intel HID events /dev/input/event7: Intel HID 5 button array /dev/input/event8: USB 2.0 Camera: USB Camera /dev/input/event9: Video Bus /dev/input/event10: HDA Intel PCH Mic /dev/input/event11: HDA Intel PCH Headphone /dev/input/event12: HDA Intel PCH HDMI/DP,pcm=3 /dev/input/event13: HDA Intel PCH HDMI/DP,pcm=7 /dev/input/event14: HDA Intel PCH HDMI/DP,pcm=8 /dev/input/event15: HDA Intel PCH HDMI/DP,pcm=9 /dev/input/event16: HDA Intel PCH HDMI/DP,pcm=10 I can confirm event 4 is indeed the touchpad as lots of extra information appears when event 4 is investigated when touchpad is in use. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: [LapBook Pro] Touchpad sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted
Unfortunately event 3 is not the touchpad, nor is 4, see below: EVENT 3: Input device name: "Intel HID events" Supported events: Event type 0 (EV_SYN) Event type 1 (EV_KEY) Event code 69 (KEY_NUMLOCK) Event code 102 (KEY_HOME) Event code 104 (KEY_PAGEUP) Event code 107 (KEY_END) Event code 109 (KEY_PAGEDOWN) Event code 113 (KEY_MUTE) Event code 114 (KEY_VOLUMEDOWN) Event code 115 (KEY_VOLUMEUP) Event code 116 (KEY_POWER) Event code 142 (KEY_SLEEP) Event code 164 (KEY_PLAYPAUSE) Event code 166 (KEY_STOPCD) Event code 224 (KEY_BRIGHTNESSDOWN) Event code 225 (KEY_BRIGHTNESSUP) Event code 240 (KEY_UNKNOWN) Event code 247 (KEY_RFKILL) Event type 4 (EV_MSC) Event code 4 (MSC_SCAN) EVENT 4: Input device name: "Intel HID 5 button array" Supported events: Event type 0 (EV_SYN) Event type 1 (EV_KEY) Event code 114 (KEY_VOLUMEDOWN) Event code 115 (KEY_VOLUMEUP) Event code 116 (KEY_POWER) Event code 125 (KEY_LEFTMETA) Event code 240 (KEY_UNKNOWN) Event code 561 (?) Event type 4 (EV_MSC) Event code 4 (MSC_SCAN) The rest do not appear to relate to the touchpad. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: [LapBook Pro] Touchpad sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted
Please see below results of evtest: No device specified, trying to scan all of /dev/input/event* Available devices: /dev/input/event0: Lid Switch /dev/input/event1: Power Button /dev/input/event2: AT Translated Set 2 keyboard /dev/input/event3: Intel HID events /dev/input/event4: Intel HID 5 button array /dev/input/event5: Video Bus /dev/input/event6: USB 2.0 Camera: USB Camera /dev/input/event7: HDA Intel PCH Mic /dev/input/event8: HDA Intel PCH Headphone /dev/input/event9: HDA Intel PCH HDMI/DP,pcm=3 /dev/input/event10: HDA Intel PCH HDMI/DP,pcm=7 /dev/input/event11: HDA Intel PCH HDMI/DP,pcm=8 /dev/input/event12: HDA Intel PCH HDMI/DP,pcm=9 /dev/input/event13: HDA Intel PCH HDMI/DP,pcm=10 /dev/input/event14: Logitech USB Optical Mouse -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: [LapBook Pro] Touchpad sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted
I removed 'xserver-xorg-input-synaptics' and upon restart touchpad stopped working again, I am now using an external mouse to navigate as touchpad have completely ceased to work. Please see attached journal.txt ** Attachment added: "journal.txt" https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1884288/+attachment/5386153/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: [LapBook Pro] Touchpad sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] Re: Touchpad sometimes does not work when machine is restarted
** Description changed: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which - may have got it working again, although I am not too sure. When I + may have got it working again, although I am not too sure. When the trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: - Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera - Bus 001 Device 002: ID 8087:0a2a Intel Corp. - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera + Bus 001 Device 002: ID 8087:0a2a Intel Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: Touchpad sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1884288] [NEW] Touchpad sometimes does not work when machine is restarted
Public bug reported: Touchpad completely ceases to work sometimes upon startup / restart. When this happens, I have to plug in an external mouse to navigate as touchpad is not even recognised as a device when I use xinput command in terminal. I removed and reinstalled xserver-xorg-input-synaptics which may have got it working again, although I am not too sure. When I trackpad is working, it's device name is listed as HTIX5288:00 0911:5288 Touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41 Uname: Linux 5.4.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Jun 19 18:03:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation UHD Graphics 605 [8086:3185] (rev 03) (prog-if 00 [VGA controller]) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=c549aad1-cbca-42d0-abc5-e73556f0921b ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/29/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E.G140J.D8.E1.016.bin dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: LapBook Pro dmi.product.sku: Default string dmi.product.version: Default string version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: ubuntu Importance: Undecided Status: New ** Tags: amd64 apport-bug focal ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: Touchpad sometimes does not work when machine is restarted To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1884288/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
