Can confirm that this is affecting the Intel NUC8i5BEH on Ubuntu 20.04
with a Seagate Expansion Desktop 4TB USB 3 Enclosure attached.
To fix this, the NUC has an internal USB Dock controller which had to
have the quirk added in addition to the Seagate Drive.
/etc/modprobe.d/blacklist_uas.conf
opt
** Also affects: linux (Arch Linux)
Importance: Undecided
Status: New
** No longer affects: linux (Arch Linux)
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Title:
Seagate externa
Also Bus 002 Device 006: ID 059f:105f LaCie, Ltd 2Big Quadra USB3
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Title:
Seagate external drive causes SCSI bus resets when UAS enabled
To mana
The same problem occurs on Ubuntu 20.04. Adding the quirk solved the
problem for me as well.
Bus 006 Device 004: ID 152d:0562 JMicron Technology Corp. / JMicron USA
Technology Corp. External
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Same problem on my Intel NUC8i7BEH system running Ubuntu 19.10. Adding
the quirk solved the problem for me as well.
Bus 002 Device 002: ID 152d:0578 JMicron Technology Corp. / JMicron USA
Technology Corp. JMS567 SATA 6Gb/s bridge
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Same deal here on:
Distributor ID: Ubuntu
Description:Ubuntu 19.04
Release:19.04
Codename: disco
Linux amdubuntu 5.0.0-29-generic #31-Ubuntu SMP Thu Sep 12 13:05:32 UTC
2019 x86_64 x86_64 x86_64 GNU/Linux
I'd just like to clarify that Comment #31 has the appropriate syntax for
Hapening to me with ubuntu 19-04 updted, mi usb starts giving me this
errors...
189.076932] usb 6-1.3.1: cmd cmplt err -71
[ 189.077258] usb 6-1.3.2: cmd cmplt err -71
[ 189.077541] usb 6-1.4.1: cmd cmplt err -71
[ 189.077904] usb 6-1.4.2: cmd cmplt err -71
[ 189.077908] usb 6-1.3.4: cmd cmpl
Filofel,
Do you still face the issue on latest mainline kernel?
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.3-rc5/
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Title:
Seagate externa
** Tags added: cscc
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Title:
Seagate external drive causes SCSI bus resets when UAS enabled
To manage notifications about this bug go to:
https:/
Kai-Heng Feng,
I wouldn't mind if I knew how to do it... :)
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Title:
Seagate external drive causes SCSI bus resets when UAS enabled
To manage
Filofel,
Would you mind to send a kernel patch to make the change persistent?
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Title:
Seagate external drive causes SCSI bus resets when UAS ena
FWIW, I changed my notebook and reinstalled 18.04.2 64-bit on the new machine.
I then plugged my 4 external disks (see comment #6) to the new machine.
And much to my dismay, when plugged into USB 3.x ports, the disks didn't
mount...
It did on USB 2.0 ports, though.
Looking at sysdev reminded me o
John, please try usb-storage quirks as described here:
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/Documentation/admin-guide/kernel-parameters.txt#n4812
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https:
This affects me on kernel >= 4.15 (I think. Otherwise please excuse. I'm
new)
lsusb -v -d 0bc2:ab28
idVendor 0x0bc2 Seagate RSS LLC
idProduct 0xab28
lsusb -t
Port 2: Dev 4, If 0, Class=Mass Storage, Driver=uas, 5000M
uname -r
4.15.0-45-generic
(Linux mint 19.1)
dmesg
[35
According to [1], the :u quirk mentioned in this bug is equivalent to
US_FL_IGNORE_UAS, which completely disables uas. The US_FL_NO_ATA_1X quirk can
be specified in modprobe.conf as :t. I'm not sure what that quirk does.
[1] https://en.opensuse.org/SDB:USB_3.0_Hard_Drive_troubleshooting
Unfortun
@Kai-Heng Feng: Thanks for your fast reply!
Does this mean, that UAS just will be disabled (slow disk) or is it like a fix?
I will give it a try as soon as possible. Is there a kernel version for 16.04.3
LTS besides the mainline kernel?
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This commit might help:
commit 7fee72d5e8f1e7b8d8212e28291b1a0243ecf2f1
Author: Hans de Goede
Date: Tue Nov 14 19:27:22 2017 +0100
uas: Always apply US_FL_NO_ATA_1X quirk to Seagate devices
Please try kernel version >= v4.15.
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I'm also seeing this issue with a Maxtor Seagate 1 TB external USB 3 hard drive
on HP Pavilion Desktop PC 570-p0xx
System is Kubuntu 16.04.3 LTS with Kernel 4.13.0-32-generic
The workaround/quirk from the original post makes the errors go away,
but the device is really slow.
lsusb output
Bus 005
Also obc2:2322 Backup Plus Hub 6TB
uname -sr
Linux 4.14.15-1
If I set modprob.d/local_quirks.conf then it doesn't error but it's SUPER SLOW:
options usb-storage quirks=0bc2:ab38:u
lsusb -d 0bc2:2322 -v
Bus 002 Device 003: ID 0bc2:ab38 Seagate RSS LLC Backup Plus Hub
Device Descriptor:
bLeng
Also 0bc2:331a (Seagte 4TB)
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Title:
Seagate external drive causes SCSI bus resets when UAS enabled
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Jeiks, please try kernel here,
http://people.canonical.com/~khfeng/lp1584557-2/
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Title:
Seagate external drive causes SCSI bus resets when UAS en
Hello everybody, there is some solution to fix this problem?
Because I have the same Seagate device (0bc2:2322) and the same errors.
When I tried the "modprobe.d" option, I got the device so slow to write data
and to umount. Then, I removed it and installed the Linux version
4.13.11-041311-generi
wdeurholt,
Do you mean "options usb-storage quirks=07ab:fca1:u" can solve the
issue?
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Title:
Seagate external drive causes SCSI bus resets when
I have this with 07ab:fca1
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Title:
Seagate external drive causes SCSI bus resets when UAS enabled
To manage notifications about this bug go to:
FWIW I add the quirk into Linux kernel directly, for both 0x0bc2:0x2322
and 0x0bc2:0xab28.
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Title:
Seagate external drive causes SCSI bus resets
Hi, Can you guys try the kernel [1], *without* the modprobe quirk?
[1] http://people.canonical.com/~khfeng/lp1584557/
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Title:
Seagate external dr
I'm having the same issue on Kubuntu 17.04, even after upgrading to
latest mainline kernel 4.11.0.
The workaround works. Comment #11 helped in explaining how to do it -
thanks. My device id is 0x0bc2:0xab28.
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and then:
[ 2081.759381] sd 0:0:0:0: tag#0 uas_eh_abort_handler 0 uas-tag 1 inflight: IN
[ 2081.759388] sd 0:0:0:0: tag#0 CDB: Report supported operation codes a3 0c 01
12 00 00 00 00 02 00 00 00
[ 2081.759576] scsi host0: uas_eh_bus_reset_handler start
[ 2081.879432] usb 2-1: reset SuperSpeed US
same problem on ubuntu 16.10 on a lenovo yoga x1 with a rugged lacie
drive
uname -a
Linux placebo 4.8.0-41-generic #44-Ubuntu SMP Fri Mar 3 15:27:17 UTC 2017
x86_64 x86_64 x86_64 GNU/Linux
[ 2049.287915] usb 2-1: new SuperSpeed USB device number 8 using xhci_hcd
[ 2049.308640] usb 2-1: New USB
I've been seeing issues like this with a bevy of external drives hooked
up through USB, on every single GNU/Linux distribution that is running
kernel 4.3 or later. Sadly, this even affects recent releases of distros
that exist solely to *repair* disks, like SystemRescueCD. Extremely
frustrating, an
An *addition* to the workaround suggested by the original poster, for my
use case I disabled the autosuspend feature (that causes the reset
according to the logs). This seems to work fine around the problem:
# echo -1 >/sys/module/usbcore/parameters/autosuspend
With this option, I don't longer ha
I spoke too soon.While on my Ubuntu 16.10 laptop there hasn't been any
usb reses, the problems still persist on the 16.04 NUC when booted
through a 16.10 live session:
Dec 3 11:08:49 ubuntu kernel: [ 686.880835] xhci_hcd :00:14.0: ERROR
Unknown event condition 10, HC probably busted
Dec 3
I just plugged in the drive into my laptop running Ubuntu 16.10 and
there are no reset with the drive and no workaround needed.
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:Ubuntu 16.10
Release:16.10
Codename: yakkety
$ uname -a
Linux bologna
The workaround from above kind of works as making a USB3 drive usable,
but it's certainly not a solution, becase the reset still happen and the
IO interrupted.
I listen to music with rhythmbox On Ubuntu 16.4.1. My FLAC collection in
on an external USB3 disk. Every 9 minutes, there is a usb reset
r
I am seeing the same issue with Kernel 4.8.0-26-generic #28-Ubuntu SMP
Tue Oct 18 14:39:52 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
Workaround as reported in the orinal description also clears it for me
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Same problem here using 16.04 / kernel 4.4.0-42-generic (i686) and
external drive LaCie d2 Quadra, USB ID 059f:105e
I get random hangs under heavy traffic, during rsync from one external USB
drive to another.
rsync just hangs during a transfer. Sometimes it recovers after a number of
seconds, so
On 4.4.0-31-generic, I'm still seeing this issue. This is new hardware
and 4.4.0-22-generic was the first kernel I tried to use with this
device.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Tags added: kernel-fixed-upstream
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Using upstream kernel 4.7.0-040700-generic, I did not observe SCSI bus
resets, but did observe a single instance of I/O related "hung task"
messages in dmesg, which are attached, during heavy read/write load. I
could not reproduce the message on subsequent attempts.
** Attachment added: "1584557-u
Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7 kernel[0
** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)
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Title:
Seagate external drive causes SCSI bus resets when UAS enabled
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