[libreoffice-users] RE: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-16 Thread ubuysa
Dennis E. Hamilton wrote
 [Back to the original topic...]
 
 I somehow missed the resolution to the behavior you saw.  Was this related
 to the problem of a Java dependency not being satisfied (something that LO
 didn't break although a workaround is available here) or something else?
 
  - Dennis

I don't know what was causing the original problem. I was running the latest
version of Java but, just in case, I downloaded it again and re-installed.
That made no difference to the problem.

What did resolve the problem was to change the compatibility mode for
swriter.exe to Windows 7. That's what led me to wonder whether LO 3.6 was
fully Windows 8 ready?

Since then I have set Windows 7 as the compatibility mode for all other LO
components.




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RE: [libreoffice-users] RE: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-16 Thread Dennis E. Hamilton
Thank you.  I did a little research.

(There is a web site devoted to 0xc005!)

This is an access violation error.

It cropped up in a Windows system DLL (RPCRT4.dll is for remote procedure calls 
and it is part of Windows).  

It appears that the proximate cause is a request from soffice.bin.  

Windows 7 compatibility removing the problem suggests that this is related to 
automatic use of hardware security features that Windows 8 now imposes on 
applications by default.

I checked on the certification requirements for Windows 8 desktop apps at 
http://msdn.microsoft.com/en-us/library/windows/desktop/hh749939.aspx.

It appears that the issues that might need to be addressed are that of section 
1.1 and those under section 3.  I don't know the extent to which those have 
been addressed for LibO.  I did observe some active work to comply on Apache 
OpenOffice.  I don't know how much the automated tools for verification of the 
requirements help in this particular area.

I don't have LibO on any Windows 8 configurations at the moment.  I'll remedy 
that and see if this is a broadly-reproducible situation.

 - Dennis


-Original Message-
From: ubuysa [mailto:tonycros...@yahoo.co.uk] 
Sent: Sunday, December 16, 2012 00:41
To: users@global.libreoffice.org
Subject: [libreoffice-users] RE: 0xc005 error in RPCRT4.dll from 
soffice.bin)

Dennis E. Hamilton wrote
 [Back to the original topic...]
 
 I somehow missed the resolution to the behavior you saw.  Was this related
 to the problem of a Java dependency not being satisfied (something that LO
 didn't break although a workaround is available here) or something else?
 
  - Dennis

I don't know what was causing the original problem. I was running the latest
version of Java but, just in case, I downloaded it again and re-installed.
That made no difference to the problem.

What did resolve the problem was to change the compatibility mode for
swriter.exe to Windows 7. That's what led me to wonder whether LO 3.6 was
fully Windows 8 ready?

Since then I have set Windows 7 as the compatibility mode for all other LO
components.




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Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-15 Thread Tom Davies
Hi :)
+1
Thanks for raising the issue.  It's something i hadn't thought about either.  
Some of us get a bit too emotional invested in LO sometimes so i apologise for 
the tone of my answers.  
Thanks, apols and regards from
Tom :)  






 From: Jay Lozier jsloz...@gmail.com
To: users@global.libreoffice.org 
Sent: Saturday, 15 December 2012, 7:52
Subject: Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 
0xc005 error in RPCRT4.dll from soffice.bin)
 
On 12/15/2012 01:20 AM, ubuysa wrote:
 Jay Lozier wrote
 Dennis,
 
 The problem then is properly explaining to Win8 users what they should
 expect in terms of compatibility. But even so, I fear a large number of
 users will not either pay attention to the vendor statements or be
 confused by the MS advertising and believe that all software will work
 with the new UI like the advertised apps. It probably will be a lesser
 problem with FOSS projects because a higher portion of the user base is
 more technically astute. If we are having this discussion then the
 majority of users will be confused by this issue. The scenario, IMHO, is
 *
 who will the user blame
 *
 : MS or the software vendor?
 
 IMHO, I think the compatibility definition is caused by MS being
 schizophrenic with the OS and trying to make work on tablets/phones and
 desktops the same way.
 
 Jay
 FWIW it wasn't my intention to blame anybody. I had hoped I might be helping
 by highlighting what appears to me to be a minor issue with LO3.6 and
 Windows 8? I like to think I am more technically astute that the norm,
 although now retired I spent over 30 years as a sysprog working with large
 IBM mainframe operating systems.
 
 I'm running Windows 8 only because the upgrade price was too good to miss,
 other wise I'd have stayed with 7. I'm not using TIFKAM at all (sorry,
 TIFKAM - The Interface Formerly Known As Metro) I'm a pure desktop user. I
 suspect the vast majority of current Windows 8 users are pretty similar.
 
 I also agree that MS is trying to face two ways at once with Windows 8, the
 clunky integration of the desktop into TIFKAM looks to me like a product
 rushed to market to prevent MS getting left behind in the rush to tablets.
 
 I appreciate that there will always be a lag on FOSS when the base OS is
 upgraded. I asked my original question on here to find out whether this was
 a known issue and whether anyone else has seen this (very minor) problem. I
 have posted it as a bug though I am still not certain that it's not my
 problem after all. My main intention is to help not complain, I'm sorry if
 my comment about LO not being Windows 8 ready came across as a complaint.
 
 Thank you all for the help and advice you provide. I wish I were able to
 help more but I think my skills are now probably best suited to a museum!
I think you brought a valid issue that needs to be addressed by all software 
developers and making sure the end users understand how to use the software on 
Win8. It may be less of an issue for most FOSS projects because of their user 
base. Where I see a problem  is with ordinary users who may be confused by 
schizophrenic nature of Win8 and what is meant by being compatible with it - 
there are two some what different definitions. As a Linux user I am not 
directly affected but I see user questions about Metro/Modern/Whatever 
integration vs the traditional desktop integration occurring.

As I said early if I am confused then think of the confusion of ordinary users 
who primarily see advertising and store displays. Given that many will buy a 
new computer with Win8 preinstalled and are probably talking to sales staff 
marginally more knowledgeable than them I see nothing but confusion.
 
 
 
 --
 View this message in context: 
 http://nabble.documentfoundation.org/Windows-8-Compatibility-was-RE-libreoffice-users-Re-0xc005-error-in-RPCRT4-dll-from-soffice-bin-tp4024389p4024465.html
 Sent from the Users mailing list archive at Nabble.com.
 


-- Jay Lozier
jsloz...@gmail.com


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[libreoffice-users] RE: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-15 Thread Dennis E. Hamilton
[Back to the original topic...]

I somehow missed the resolution to the behavior you saw.  Was this related to 
the problem of a Java dependency not being satisfied (something that LO didn't 
break although a workaround is available here) or something else?

 - Dennis

-Original Message-
From: ubuysa [mailto:tonycros...@yahoo.co.uk] 
Sent: Friday, December 14, 2012 22:21
To: users@global.libreoffice.org
Subject: Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 
0xc005 error in RPCRT4.dll from soffice.bin)

[ ... ]

FWIW it wasn't my intention to blame anybody. I had hoped I might be helping
by highlighting what appears to me to be a minor issue with LO3.6 and
Windows 8? I like to think I am more technically astute that the norm,
although now retired I spent over 30 years as a sysprog working with large
IBM mainframe operating systems.

[ ... ]


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[libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin

2012-12-14 Thread ubuysa
Don,

Thanks for your suggestion, I did do a Google search before posting on here
and none of the replies were terribly helpful.

I have found a temporary solution; setting compatibility mode for
swriter.exe to Windows 7 removes the problem completely. I'm now wondering
whether LO 3.6 is truly Windows 8 ready?

Thank you everyone for helping.



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Re: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin

2012-12-14 Thread Tom Davies
Hi :)
Is anything Win8 ready?  MS Office 2010 and 2007 aren't.  With a new platform 
like that it usually takes a while for people to find work-arounds and even 
longer for the program to update to integrate better.  For MSO that will 
probably involve sitting out their newest version,  MSO 365 and then buy their 
next one (or rent as i'm not sure you can pay a one-off fee and then keep using 
'forever' any more).
Regards from
Tom :)  






 From: ubuysa tonycros...@yahoo.co.uk
To: users@global.libreoffice.org 
Sent: Friday, 14 December 2012, 9:22
Subject: [libreoffice-users] Re: 0xc005 error in RPCRT4.dll from 
soffice.bin
 
Don,

Thanks for your suggestion, I did do a Google search before posting on here
and none of the replies were terribly helpful.

I have found a temporary solution; setting compatibility mode for
swriter.exe to Windows 7 removes the problem completely. I'm now wondering
whether LO 3.6 is truly Windows 8 ready?

Thank you everyone for helping.



--
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Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-14 Thread Tom Davies
Hi :)
I suspect that compatible means that it will work but that gestures and other 
stuff may not work fully and reliably.  Does MSO 2007 support gestures?  I 
doubt it.  Some may work if the OS can access the relevant controls.  From the 
original question i got the impression the person meant more than just working 
adequately and really wanted to know if everything was fully integrated and 
fully working.  Hence why i said i doubt anything is properly fully Win8 
ready.  

The separate track-pad looks quite nice.  Not quite my cupp-tea although i like 
to play around with things like that for a while sometimes.  When i was working 
in an accountancy practice i would have quite like a separate number-pad but 
only if it had a Tab key, to jump into the net field without having to reach 
for the mouse.  The only ones i have seen are either thousands of pounds or 
miss crucial keys such as + and - let alone other useful ones such as Tab.  
Regards from
Tom :)  






 From: Dennis E. Hamilton dennis.hamil...@acm.org
To: 'Tom Davies' tomdavie...@yahoo.co.uk; 'ubuysa' 
tonycros...@yahoo.co.uk; users@global.libreoffice.org 
Sent: Friday, 14 December 2012, 16:55
Subject: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc005 
error in RPCRT4.dll from soffice.bin)
 
@Tom,

What do you mean by Win8 ready?

Do you mean integration with multi-touch, the additional UI provisions, or 
what?  

If you mean certified for Windows 8, it will depend on whether the 
requirements for that have been worked through.  I know of no reason why 
LibreOffice can't achieve that.  I don't know if it has been done.  I'd be 
very surprised if older versions of Office don't already satisfy the essential 
requirements.

If you mean compatible with Windows 8, anything that is compatible with 
Windows 7 should work.

I just ran the Windows 8 Upgrade Advisor on my aging Tablet PC, running 
Windows XP SP3.  It turns out that I can't upgrade because the processor on 
that machine does not have hardware NX support, and Windows 8 requires it as 
part of the tighter security with which it operates.  

However, on the review of software that needed to be upgraded or that is not 
supported, Office 2007 was listed as Compatible.  In addition, on that 
particular machine, the Upgrade Advisor listed this software as compatible:

OpenOffice.org 3.4.1
Apache Software Foundation

I'm confident, when I run the Windows 8 Upgrade Advisor where I have 
LibreOffice installed, I will see a similar encouraging result.

- Dennis

PS: You can purchase boxed Microsoft Office 2013.  It is very pricey.  Here, 
we'll be renting, since one single lease will cover all of our multiple 
household machines and provide all of the Office components used here.  It 
will be much easier to have the same version of Office on all systems going 
forward.  It was too expensive to do that before.

Some Personal Windows 8 Preparations:

Something else I'm doing to prepare cutting over full to Windows 8 (with older 
Windows and with Linux running in VMs for my document forensics work).  
Logitech makes a Wireless Rechargeable Touchpad that provides multi-touch 
gestures and other features.  I am going to use it to replace my mouse on 
Windows 7 and also confirm it with Windows 8 ahead of fully upgrading to 
Windows 8: 
http://www.logitech.com/en-us/product/touchpad-t650

On Windows 7, there are multi-touch gestures that can work to zoom, scroll, 
etc.  

On Windows 8, additional touch features supported by the operating system will 
also work.  This allows me to keep my primary desktop system and its non-touch 
30 monitor.  

The touchpad should be superior to working with only a mouse and knowing all 
the keyboard shortcuts that make Windows 8 operable without touch (and useful, 
though, for accessibility and integration with assistive devices).  I expect 
that LibreOffice integration should be fine, the same as for Windows 7.  (I 
also have added Office 2013 Preview installed on Windows 8, but I haven't put 
it through its paces there.  I don't know if there are additional Windows 8 
behaviors or if it also runs essentially the same as on Windows 7.)

-Original Message-
From: Tom Davies [mailto:tomdavie...@yahoo.co.uk] 
Sent: Friday, December 14, 2012 05:00
To: ubuysa; users@global.libreoffice.org
Subject: Re: [libreoffice-users] Re: 0xc005 error in RPCRT4.dll from 
soffice.bin

Hi :)
Is anything Win8 ready?  MS Office 2010 and 2007 aren't.  With a new platform 
like that it usually takes a while for people to find work-arounds and even 
longer for the program to update to integrate better.  For MSO that will 
probably involve sitting out their newest version,  MSO 365 and then buy their 
next one (or rent as i'm not sure you can pay a one-off fee and then keep 
using 'forever' any more).
Regards from
Tom :)  






 From: ubuysa tonycros...@yahoo.co.uk
To: users@global.libreoffice.org

RE: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-14 Thread Dennis E. Hamilton
There is a difference between what the OS provides when running on the Windows 
8 desktop versus running an MX application.  So far, I've only seen OneNote MX 
on what's called the Metro (or Modern) interface.

The MX applications run full screen (or on the side) and the application has to 
be designed appropriately for it.  I'd be surprised if it is practical to do 
this with the current OpenOffice-descendant code bases, especially for Windows 
RT, the version for ARM processors.

I think extensive productivity applications will continue to run on the desktop 
side of Windows 8, at least when the computer keyboard and display form factors 
make that appealing.  Versions designed for touch usage and MX-style will work 
on smaller form factors, including phones, and depend on the multi-touch 
gestures more.  

LibreOffice, OpenOffice, and Microsoft Office 2013 are desktop applications and 
benefit from what the OS provides without requiring application cooperation 
(apart from using the Windows APIs in ways that allows the OS personality to be 
extended to the application).  For some form of inputs, such as accepting 
ink, the application has to cooperate. (Windows 8 also supports use of pen 
and stylus input.  The Windows 8 Surface comes with a stylus, but the Windows 
RT Surface does not.  But Windows 7 and the Windows XP Tablet PC editions from 
2005 all support this form of input.)

Office 2007 does work with my Tablet PC's features, although I think it is 
essentially via OS provisions.  There may be some accommodation for ink from 
the Tablet PC stylus, but I have not explored that beyond how it works with 
Office 2007 OneNote.  

 - Dennis

-Original Message-
From: Tom Davies [mailto:tomdavie...@yahoo.co.uk] 
Sent: Friday, December 14, 2012 10:44
To: dennis.hamil...@acm.org; 'ubuysa'; users@global.libreoffice.org
Subject: Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 
0xc005 error in RPCRT4.dll from soffice.bin)

Hi :)
I suspect that compatible means that it will work but that gestures and other 
stuff may not work fully and reliably.  Does MSO 2007 support gestures?  I 
doubt it.  Some may work if the OS can access the relevant controls.  From the 
original question i got the impression the person meant more than just working 
adequately and really wanted to know if everything was fully integrated and 
fully working.  Hence why i said i doubt anything is properly fully Win8 ready. 
 

The separate track-pad looks quite nice.  Not quite my cupp-tea although i like 
to play around with things like that for a while sometimes.  When i was working 
in an accountancy practice i would have quite like a separate number-pad but 
only if it had a Tab key, to jump into the net field without having to reach 
for the mouse.  The only ones i have seen are either thousands of pounds or 
miss crucial keys such as + and - let alone other useful ones such as Tab.  
Regards from
Tom :)  






 From: Dennis E. Hamilton dennis.hamil...@acm.org
To: 'Tom Davies' tomdavie...@yahoo.co.uk; 'ubuysa' 
tonycros...@yahoo.co.uk; users@global.libreoffice.org 
Sent: Friday, 14 December 2012, 16:55
Subject: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc005 
error in RPCRT4.dll from soffice.bin)
 
@Tom,

What do you mean by Win8 ready?

Do you mean integration with multi-touch, the additional UI provisions, or 
what?  

If you mean certified for Windows 8, it will depend on whether the 
requirements for that have been worked through.  I know of no reason why 
LibreOffice can't achieve that.  I don't know if it has been done.  I'd be 
very surprised if older versions of Office don't already satisfy the essential 
requirements.

If you mean compatible with Windows 8, anything that is compatible with 
Windows 7 should work.

I just ran the Windows 8 Upgrade Advisor on my aging Tablet PC, running 
Windows XP SP3.  It turns out that I can't upgrade because the processor on 
that machine does not have hardware NX support, and Windows 8 requires it as 
part of the tighter security with which it operates.  

However, on the review of software that needed to be upgraded or that is not 
supported, Office 2007 was listed as Compatible.  In addition, on that 
particular machine, the Upgrade Advisor listed this software as compatible:

OpenOffice.org 3.4.1
Apache Software Foundation

I'm confident, when I run the Windows 8 Upgrade Advisor where I have 
LibreOffice installed, I will see a similar encouraging result.

- Dennis

PS: You can purchase boxed Microsoft Office 2013.  It is very pricey.  Here, 
we'll be renting, since one single lease will cover all of our multiple 
household machines and provide all of the Office components used here.  It 
will be much easier to have the same version of Office on all systems going 
forward.  It was too expensive to do that before.

Some Personal Windows 8 Preparations:

Something else I'm doing to prepare cutting over full

Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-14 Thread Jay Lozier

On 12/14/2012 02:37 PM, Dennis E. Hamilton wrote:

There is a difference between what the OS provides when running on the Windows 
8 desktop versus running an MX application.  So far, I've only seen OneNote MX 
on what's called the Metro (or Modern) interface.

The MX applications run full screen (or on the side) and the application has to 
be designed appropriately for it.  I'd be surprised if it is practical to do 
this with the current OpenOffice-descendant code bases, especially for Windows 
RT, the version for ARM processors.

I think extensive productivity applications will continue to run on the desktop 
side of Windows 8, at least when the computer keyboard and display form factors 
make that appealing.  Versions designed for touch usage and MX-style will work 
on smaller form factors, including phones, and depend on the multi-touch 
gestures more.

LibreOffice, OpenOffice, and Microsoft Office 2013 are desktop applications and benefit 
from what the OS provides without requiring application cooperation (apart from using the 
Windows APIs in ways that allows the OS personality to be extended to the application).  
For some form of inputs, such as accepting ink, the application has to 
cooperate. (Windows 8 also supports use of pen and stylus input.  The Windows 8 Surface 
comes with a stylus, but the Windows RT Surface does not.  But Windows 7 and the Windows 
XP Tablet PC editions from 2005 all support this form of input.)

Office 2007 does work with my Tablet PC's features, although I think it is essentially 
via OS provisions.  There may be some accommodation for ink from the Tablet 
PC stylus, but I have not explored that beyond how it works with Office 2007 OneNote.

  - Dennis
It seems to me that Win8 compatibility is harder to pin down. Does it 
mean that the software can function using the Metro/Modern/Whatever 
interface and the traditional desktop or that it runs in Win8 using some 
mode? IMHO this distinct will cause much confusion with people as to 
what is meant. Truthfully, I am confused how to properly describe Win8 
compatibility and I have been using computers for 30 years plus.


-Original Message-
From: Tom Davies [mailto:tomdavie...@yahoo.co.uk]
Sent: Friday, December 14, 2012 10:44
To: dennis.hamil...@acm.org; 'ubuysa'; users@global.libreoffice.org
Subject: Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 
0xc005 error in RPCRT4.dll from soffice.bin)

Hi :)
I suspect that compatible means that it will work but that gestures and other 
stuff may not work fully and reliably.  Does MSO 2007 support gestures?  I doubt it.  
Some may work if the OS can access the relevant controls.  From the original question i 
got the impression the person meant more than just working adequately and really wanted 
to know if everything was fully integrated and fully working.  Hence why i said i doubt 
anything is properly fully Win8 ready.

The separate track-pad looks quite nice.  Not quite my cupp-tea although i like 
to play around with things like that for a while sometimes.  When i was working 
in an accountancy practice i would have quite like a separate number-pad but 
only if it had a Tab key, to jump into the net field without having to reach 
for the mouse.  The only ones i have seen are either thousands of pounds or 
miss crucial keys such as + and - let alone other useful ones such as Tab.
Regards from
Tom :)







From: Dennis E. Hamilton dennis.hamil...@acm.org
To: 'Tom Davies' tomdavie...@yahoo.co.uk; 'ubuysa' tonycros...@yahoo.co.uk; 
users@global.libreoffice.org
Sent: Friday, 14 December 2012, 16:55
Subject: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc005 
error in RPCRT4.dll from soffice.bin)

@Tom,

What do you mean by Win8 ready?

Do you mean integration with multi-touch, the additional UI provisions, or what?

If you mean certified for Windows 8, it will depend on whether the requirements 
for that have been worked through.  I know of no reason why LibreOffice can't 
achieve that.  I don't know if it has been done.  I'd be very surprised if 
older versions of Office don't already satisfy the essential requirements.

If you mean compatible with Windows 8, anything that is compatible with Windows 
7 should work.

I just ran the Windows 8 Upgrade Advisor on my aging Tablet PC, running Windows 
XP SP3.  It turns out that I can't upgrade because the processor on that 
machine does not have hardware NX support, and Windows 8 requires it as part of 
the tighter security with which it operates.

However, on the review of software that needed to be upgraded or that is not 
supported, Office 2007 was listed as Compatible.  In addition, on that 
particular machine, the Upgrade Advisor listed this software as compatible:

OpenOffice.org 3.4.1
Apache Software Foundation

I'm confident, when I run the Windows 8 Upgrade Advisor where I have 
LibreOffice installed, I will see a similar encouraging result.

- Dennis

RE: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-14 Thread Dennis E. Hamilton
Jay, I agree.

There are two kinds of compatibility for Windows 8.

First, desktop compatibility is essentially the same as for Windows 7.  There 
is more room for gradual upgrade to integrate more smoothly, including on x64 
machines with Atom processors, solid-state drives, and storage in the cloud.  I 
think UX features will also adjust and improve, but that will be relatively 
gradual.

The second kind of compatibility is determined by whether or not an application 
is distributed via the Windows Store.  As far as I know, that's reserved for MX 
applications that run on either Windows 8 or Windows RT.  I also believe that 
is the only way a consumer can obtain MX applications that they didn't write 
themselves.  (There are apparently ways for Enterprises to create something 
like their own stores.)

So yes, there are two levels of capability.  The productivity software such as 
LibreOffice is going to be running on the desktop for a long time.  There is a 
great deal to figure out to see how to deploy on MX successfully.  In a way, 
the same issues arise for Android and iOS as targets for the desktop 
productivity software that we've been relying upon.  

 - Dennis


-Original Message-
From: Jay Lozier [mailto:jsloz...@gmail.com] 
Sent: Friday, December 14, 2012 12:04
To: users@global.libreoffice.org
Subject: Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 
0xc005 error in RPCRT4.dll from soffice.bin)

On 12/14/2012 02:37 PM, Dennis E. Hamilton wrote:
 There is a difference between what the OS provides when running on the 
 Windows 8 desktop versus running an MX application.  So far, I've only seen 
 OneNote MX on what's called the Metro (or Modern) interface.

 The MX applications run full screen (or on the side) and the application has 
 to be designed appropriately for it.  I'd be surprised if it is practical to 
 do this with the current OpenOffice-descendant code bases, especially for 
 Windows RT, the version for ARM processors.

 I think extensive productivity applications will continue to run on the 
 desktop side of Windows 8, at least when the computer keyboard and display 
 form factors make that appealing.  Versions designed for touch usage and 
 MX-style will work on smaller form factors, including phones, and depend on 
 the multi-touch gestures more.

 LibreOffice, OpenOffice, and Microsoft Office 2013 are desktop applications 
 and benefit from what the OS provides without requiring application 
 cooperation (apart from using the Windows APIs in ways that allows the OS 
 personality to be extended to the application).  For some form of inputs, 
 such as accepting ink, the application has to cooperate. (Windows 8 also 
 supports use of pen and stylus input.  The Windows 8 Surface comes with a 
 stylus, but the Windows RT Surface does not.  But Windows 7 and the Windows 
 XP Tablet PC editions from 2005 all support this form of input.)

 Office 2007 does work with my Tablet PC's features, although I think it is 
 essentially via OS provisions.  There may be some accommodation for ink 
 from the Tablet PC stylus, but I have not explored that beyond how it works 
 with Office 2007 OneNote.

   - Dennis
It seems to me that Win8 compatibility is harder to pin down. Does it 
mean that the software can function using the Metro/Modern/Whatever 
interface and the traditional desktop or that it runs in Win8 using some 
mode? IMHO this distinct will cause much confusion with people as to 
what is meant. Truthfully, I am confused how to properly describe Win8 
compatibility and I have been using computers for 30 years plus.

 -Original Message-
 From: Tom Davies [mailto:tomdavie...@yahoo.co.uk]
 Sent: Friday, December 14, 2012 10:44
 To: dennis.hamil...@acm.org; 'ubuysa'; users@global.libreoffice.org
 Subject: Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 
 0xc005 error in RPCRT4.dll from soffice.bin)

 Hi :)
 I suspect that compatible means that it will work but that gestures and 
 other stuff may not work fully and reliably.  Does MSO 2007 support gestures? 
  I doubt it.  Some may work if the OS can access the relevant controls.  From 
 the original question i got the impression the person meant more than just 
 working adequately and really wanted to know if everything was fully 
 integrated and fully working.  Hence why i said i doubt anything is properly 
 fully Win8 ready.

 The separate track-pad looks quite nice.  Not quite my cupp-tea although i 
 like to play around with things like that for a while sometimes.  When i was 
 working in an accountancy practice i would have quite like a separate 
 number-pad but only if it had a Tab key, to jump into the net field without 
 having to reach for the mouse.  The only ones i have seen are either 
 thousands of pounds or miss crucial keys such as + and - let alone other 
 useful ones such as Tab.
 Regards from
 Tom :)





 
 From: Dennis E. Hamilton dennis.hamil

Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-14 Thread Jay Lozier

On 12/14/2012 04:39 PM, Dennis E. Hamilton wrote:

Jay, I agree.

There are two kinds of compatibility for Windows 8.

First, desktop compatibility is essentially the same as for Windows 7.  There 
is more room for gradual upgrade to integrate more smoothly, including on x64 
machines with Atom processors, solid-state drives, and storage in the cloud.  I 
think UX features will also adjust and improve, but that will be relatively 
gradual.

The second kind of compatibility is determined by whether or not an application 
is distributed via the Windows Store.  As far as I know, that's reserved for MX 
applications that run on either Windows 8 or Windows RT.  I also believe that 
is the only way a consumer can obtain MX applications that they didn't write 
themselves.  (There are apparently ways for Enterprises to create something 
like their own stores.)

So yes, there are two levels of capability.  The productivity software such as 
LibreOffice is going to be running on the desktop for a long time.  There is a 
great deal to figure out to see how to deploy on MX successfully.  In a way, 
the same issues arise for Android and iOS as targets for the desktop 
productivity software that we've been relying upon.

  - Dennis

Dennis,

The problem then is properly explaining to Win8 users what they should 
expect in terms of compatibility. But even so, I fear a large number of 
users will not either pay attention to the vendor statements or be 
confused by the MS advertising and believe that all software will work 
with the new UI like the advertised apps. It probably will be a lesser 
problem with FOSS projects because a higher portion of the user base is 
more technically astute. If we are having this discussion then the 
majority of users will be confused by this issue. The scenario, IMHO, is 
who will the user blame: MS or the software vendor?


IMHO, I think the compatibility definition is caused by MS being 
schizophrenic with the OS and trying to make work on tablets/phones and 
desktops the same way.


Jay


-Original Message-
From: Jay Lozier [mailto:jsloz...@gmail.com]
Sent: Friday, December 14, 2012 12:04
To: users@global.libreoffice.org
Subject: Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 
0xc005 error in RPCRT4.dll from soffice.bin)

On 12/14/2012 02:37 PM, Dennis E. Hamilton wrote:

There is a difference between what the OS provides when running on the Windows 
8 desktop versus running an MX application.  So far, I've only seen OneNote MX 
on what's called the Metro (or Modern) interface.

The MX applications run full screen (or on the side) and the application has to 
be designed appropriately for it.  I'd be surprised if it is practical to do 
this with the current OpenOffice-descendant code bases, especially for Windows 
RT, the version for ARM processors.

I think extensive productivity applications will continue to run on the desktop 
side of Windows 8, at least when the computer keyboard and display form factors 
make that appealing.  Versions designed for touch usage and MX-style will work 
on smaller form factors, including phones, and depend on the multi-touch 
gestures more.

LibreOffice, OpenOffice, and Microsoft Office 2013 are desktop applications and benefit 
from what the OS provides without requiring application cooperation (apart from using the 
Windows APIs in ways that allows the OS personality to be extended to the application).  
For some form of inputs, such as accepting ink, the application has to 
cooperate. (Windows 8 also supports use of pen and stylus input.  The Windows 8 Surface 
comes with a stylus, but the Windows RT Surface does not.  But Windows 7 and the Windows 
XP Tablet PC editions from 2005 all support this form of input.)

Office 2007 does work with my Tablet PC's features, although I think it is essentially 
via OS provisions.  There may be some accommodation for ink from the Tablet 
PC stylus, but I have not explored that beyond how it works with Office 2007 OneNote.

   - Dennis

It seems to me that Win8 compatibility is harder to pin down. Does it
mean that the software can function using the Metro/Modern/Whatever
interface and the traditional desktop or that it runs in Win8 using some
mode? IMHO this distinct will cause much confusion with people as to
what is meant. Truthfully, I am confused how to properly describe Win8
compatibility and I have been using computers for 30 years plus.

-Original Message-
From: Tom Davies [mailto:tomdavie...@yahoo.co.uk]
Sent: Friday, December 14, 2012 10:44
To: dennis.hamil...@acm.org; 'ubuysa'; users@global.libreoffice.org
Subject: Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 
0xc005 error in RPCRT4.dll from soffice.bin)

Hi :)
I suspect that compatible means that it will work but that gestures and other 
stuff may not work fully and reliably.  Does MSO 2007 support gestures?  I doubt it.  
Some may work if the OS can access the relevant controls.  From

RE: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-14 Thread Dennis E. Hamilton
Jay,

Yes, user confusion and frustrated expectations do seem to be risks.

I think the bigger problem will be with Windows RT systems, where Windows 7/8 
and earlier desktop applications do not run at all.  

On Windows 8 systems, having both MX applications and desktop applications may 
or may not be a difficulty for users.  We'll have to see.  

Software producers that have both a desktop and an MX version will need to be 
careful about how things work when both are installed on a Windows 8 machine.  
There are already examples of that with Internet Explorer, OneNote, Skype, 
SkyDrive, and Netflix.  That's something to think about for LibreOffice too.

 - Dennis

-Original Message-
From: Jay Lozier [mailto:jsloz...@gmail.com] 
Sent: Friday, December 14, 2012 13:59
To: dennis.hamil...@acm.org
Cc: users@global.libreoffice.org
Subject: Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 
0xc005 error in RPCRT4.dll from soffice.bin)

On 12/14/2012 04:39 PM, Dennis E. Hamilton wrote:
 Jay, I agree.

 There are two kinds of compatibility for Windows 8.

 First, desktop compatibility is essentially the same as for Windows 7.  There 
 is more room for gradual upgrade to integrate more smoothly, including on x64 
 machines with Atom processors, solid-state drives, and storage in the cloud.  
 I think UX features will also adjust and improve, but that will be relatively 
 gradual.

 The second kind of compatibility is determined by whether or not an 
 application is distributed via the Windows Store.  As far as I know, that's 
 reserved for MX applications that run on either Windows 8 or Windows RT.  I 
 also believe that is the only way a consumer can obtain MX applications that 
 they didn't write themselves.  (There are apparently ways for Enterprises to 
 create something like their own stores.)

 So yes, there are two levels of capability.  The productivity software such 
 as LibreOffice is going to be running on the desktop for a long time.  There 
 is a great deal to figure out to see how to deploy on MX successfully.  In a 
 way, the same issues arise for Android and iOS as targets for the desktop 
 productivity software that we've been relying upon.

   - Dennis
Dennis,

The problem then is properly explaining to Win8 users what they should 
expect in terms of compatibility. But even so, I fear a large number of 
users will not either pay attention to the vendor statements or be 
confused by the MS advertising and believe that all software will work 
with the new UI like the advertised apps. It probably will be a lesser 
problem with FOSS projects because a higher portion of the user base is 
more technically astute. If we are having this discussion then the 
majority of users will be confused by this issue. The scenario, IMHO, is 
who will the user blame: MS or the software vendor?

IMHO, I think the compatibility definition is caused by MS being 
schizophrenic with the OS and trying to make work on tablets/phones and 
desktops the same way.

Jay
[ ... ]


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Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-14 Thread ubuysa
Jay Lozier wrote
 Dennis,
 
 The problem then is properly explaining to Win8 users what they should 
 expect in terms of compatibility. But even so, I fear a large number of 
 users will not either pay attention to the vendor statements or be 
 confused by the MS advertising and believe that all software will work 
 with the new UI like the advertised apps. It probably will be a lesser 
 problem with FOSS projects because a higher portion of the user base is 
 more technically astute. If we are having this discussion then the 
 majority of users will be confused by this issue. The scenario, IMHO, is 
*
 who will the user blame
*
 : MS or the software vendor?
 
 IMHO, I think the compatibility definition is caused by MS being 
 schizophrenic with the OS and trying to make work on tablets/phones and 
 desktops the same way.
 
 Jay

FWIW it wasn't my intention to blame anybody. I had hoped I might be helping
by highlighting what appears to me to be a minor issue with LO3.6 and
Windows 8? I like to think I am more technically astute that the norm,
although now retired I spent over 30 years as a sysprog working with large
IBM mainframe operating systems.

I'm running Windows 8 only because the upgrade price was too good to miss,
other wise I'd have stayed with 7. I'm not using TIFKAM at all (sorry,
TIFKAM - The Interface Formerly Known As Metro) I'm a pure desktop user. I
suspect the vast majority of current Windows 8 users are pretty similar.

I also agree that MS is trying to face two ways at once with Windows 8, the
clunky integration of the desktop into TIFKAM looks to me like a product
rushed to market to prevent MS getting left behind in the rush to tablets.

I appreciate that there will always be a lag on FOSS when the base OS is
upgraded. I asked my original question on here to find out whether this was
a known issue and whether anyone else has seen this (very minor) problem. I
have posted it as a bug though I am still not certain that it's not my
problem after all. My main intention is to help not complain, I'm sorry if
my comment about LO not being Windows 8 ready came across as a complaint.

Thank you all for the help and advice you provide. I wish I were able to
help more but I think my skills are now probably best suited to a museum!




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Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin)

2012-12-14 Thread Jay Lozier

On 12/15/2012 01:20 AM, ubuysa wrote:

Jay Lozier wrote

Dennis,

The problem then is properly explaining to Win8 users what they should
expect in terms of compatibility. But even so, I fear a large number of
users will not either pay attention to the vendor statements or be
confused by the MS advertising and believe that all software will work
with the new UI like the advertised apps. It probably will be a lesser
problem with FOSS projects because a higher portion of the user base is
more technically astute. If we are having this discussion then the
majority of users will be confused by this issue. The scenario, IMHO, is

*

who will the user blame

*

: MS or the software vendor?

IMHO, I think the compatibility definition is caused by MS being
schizophrenic with the OS and trying to make work on tablets/phones and
desktops the same way.

Jay

FWIW it wasn't my intention to blame anybody. I had hoped I might be helping
by highlighting what appears to me to be a minor issue with LO3.6 and
Windows 8? I like to think I am more technically astute that the norm,
although now retired I spent over 30 years as a sysprog working with large
IBM mainframe operating systems.

I'm running Windows 8 only because the upgrade price was too good to miss,
other wise I'd have stayed with 7. I'm not using TIFKAM at all (sorry,
TIFKAM - The Interface Formerly Known As Metro) I'm a pure desktop user. I
suspect the vast majority of current Windows 8 users are pretty similar.

I also agree that MS is trying to face two ways at once with Windows 8, the
clunky integration of the desktop into TIFKAM looks to me like a product
rushed to market to prevent MS getting left behind in the rush to tablets.

I appreciate that there will always be a lag on FOSS when the base OS is
upgraded. I asked my original question on here to find out whether this was
a known issue and whether anyone else has seen this (very minor) problem. I
have posted it as a bug though I am still not certain that it's not my
problem after all. My main intention is to help not complain, I'm sorry if
my comment about LO not being Windows 8 ready came across as a complaint.

Thank you all for the help and advice you provide. I wish I were able to
help more but I think my skills are now probably best suited to a museum!
I think you brought a valid issue that needs to be addressed by all 
software developers and making sure the end users understand how to use 
the software on Win8. It may be less of an issue for most FOSS projects 
because of their user base. Where I see a problem  is with ordinary 
users who may be confused by schizophrenic nature of Win8 and what is 
meant by being compatible with it - there are two some what different 
definitions. As a Linux user I am not directly affected but I see user 
questions about Metro/Modern/Whatever integration vs the traditional 
desktop integration occurring.


As I said early if I am confused then think of the confusion of ordinary 
users who primarily see advertising and store displays. Given that many 
will buy a new computer with Win8 preinstalled and are probably talking 
to sales staff marginally more knowledgeable than them I see nothing but 
confusion.




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[libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin

2012-12-12 Thread ubuysa
Thanks Tom. I must confess I didn't realise LO used a user profile, that will
teach me to look more carefully! I have reset the profile (renamed the old
folder) and LO seems to be behaving itself now, it's early days though ;)

Many thanks for your prompt and helpful answer.



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[libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin

2012-12-12 Thread ubuysa
Sadly the user profile seems not to be the problem. With a refreshed profile
and no customisation at all I'm still getting this error. Since it doesn't
seem to be a known issue it's probably something unique to my laptop. I'll
do some more digging.

Thanks again.



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Re: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin

2012-12-12 Thread Tom Davies
Hi :)
It might be a known problem.  It might be worth trying to post a bug-report 
because part of the guide's process hopefully helps you quickly find similar 
reports that have been posted previously.  

http://wiki.documentfoundation.org/BugReport

Registering at the bug-reporting place is really not difficult even though 
people often grumble about having to sign up to yet another site.  Once 
registered then posting a bug-report is roughly the same as using a web-based 
email system to post an email.  


If the guide asks you to post information that you don't know already then post 
anyway as you can add the extra information later.  Also the guide tries to 
cover all eventualities so some things it asks for might not be 100% necessary 
and the devs/triagers may ask for extra info anyway.  Generally it is best to 
post as much of what they ask for as you reasonably can but don't let that 
delay you from posting.  


Hopefully someone from this list might have a much better idea of this specific 
problem and be able to give better help.  

Good luck and regards from
Tom :)  







 From: ubuysa tonycros...@yahoo.co.uk
To: users@global.libreoffice.org 
Sent: Wednesday, 12 December 2012, 16:07
Subject: [libreoffice-users] Re: 0xc005 error in RPCRT4.dll from 
soffice.bin
 
Sadly the user profile seems not to be the problem. With a refreshed profile
and no customisation at all I'm still getting this error. Since it doesn't
seem to be a known issue it's probably something unique to my laptop. I'll
do some more digging.

Thanks again.



--
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Re: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin

2012-12-12 Thread Don C. Myers

There are a lot of results if you do a Google Search:
0xc005 error in RPCRT4.dll from soffice.bin

Some are from this thread, and some are from prior incidents.

Don

On 12/12/2012 11:22 AM, Tom Davies wrote:

Hi :)
It might be a known problem.  It might be worth trying to post a bug-report 
because part of the guide's process hopefully helps you quickly find similar 
reports that have been posted previously.

http://wiki.documentfoundation.org/BugReport

Registering at the bug-reporting place is really not difficult even though 
people often grumble about having to sign up to yet another site.  Once 
registered then posting a bug-report is roughly the same as using a web-based 
email system to post an email.


If the guide asks you to post information that you don't know already then post 
anyway as you can add the extra information later.  Also the guide tries to 
cover all eventualities so some things it asks for might not be 100% necessary 
and the devs/triagers may ask for extra info anyway.  Generally it is best to 
post as much of what they ask for as you reasonably can but don't let that 
delay you from posting.


Hopefully someone from this list might have a much better idea of this specific 
problem and be able to give better help.

Good luck and regards from
Tom :)








From: ubuysa tonycros...@yahoo.co.uk
To: users@global.libreoffice.org
Sent: Wednesday, 12 December 2012, 16:07
Subject: [libreoffice-users] Re: 0xc005 error in RPCRT4.dll from soffice.bin

Sadly the user profile seems not to be the problem. With a refreshed profile
and no customisation at all I'm still getting this error. Since it doesn't
seem to be a known issue it's probably something unique to my laptop. I'll
do some more digging.

Thanks again.



--
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