RE: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-27 Thread Sieghard Weitzel
Because for a sighted person it is usually very obvious that there is a dongle and if they put it inside the arpiece then just as many people will ask and bitch about it because they don't read the instructions where maybe the information where to find the dongle is contained. From:

Re: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-27 Thread Robert Doc Wright
this is also where the battery is located. - Original Message - From: Richard Turner To: viphone@googlegroups.com Sent: Monday, April 26, 2021 2:17 PM Subject: Re: Help needed with Logitech H800 headset and where to find USB dongle You have to push in spightly while

Re: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-27 Thread Robert Doc Wright
for me it has always been in the box it came in. - Original Message - From: Alan Lemly To: viphone@googlegroups.com Sent: Monday, April 26, 2021 9:38 AM Subject: Help needed with Logitech H800 headset and where to find USB dongle Hi List, I got the Logitech H800

Re: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Marie
Mike B recently tried to get a replacement and Logitech told him it was not possible. Marie From: Larry Lumpkin Sent: Monday, April 26, 2021 9:53 AM To: viphone@googlegroups.com Subject: RE: Help needed with Logitech H800 headset and where to find USB dongle Logitech will sell you a

RE: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Simon A Fogarty
Yeah they don’t make it easy to find these thing in the plastic packaging But if the dongle goes in to an ear peace to be stored, Why don’t they put it in there from the start / packaging point so you know where it’s meant to be when you open the packaging up. From: viphone@googlegroups.com

Re: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Richard Turner
You have to push in spightly while turning it. Turn it counter clockwise to move the dots into alignment. If they are lined up exactly, tilting the earpiece/headset should drop it out. The dots are fairly subtle. The one on the outer ring is at about 4:30 if you think of a watch face. The one on

Re: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Lisa Belville
Alan, depending on how your friend uses her headset, she might not need to mess with storing the dongle.  I used mine as both Bluetooth and USB, so the dongle was always plugged in to my USB hub, and I would just move the selector switch to either Bluetooth or USB as needed. Lisa . Lisa

RE: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Alan Lemly
Richard and all, Thanks for the very helpful replies. My friend located the dongle in the packaging as you described. I have one follow-up question. Regarding the inner ring on the left earcup that is the cover of the compartment where the dongle is stored , can you describe in a bit more

Re: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Mike B
I sure wish that were possible now. Unless the tech support person I talked to was wrong. Stay safe and take care. Mike. - Original Message - From: Larry Lumpkin To: viphone@googlegroups.com Sent: Monday, April 26, 2021 10:10 AM Subject: RE: Help needed with Logitech H800 headset

RE: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Larry Lumpkin
Possible 10 or 15 years ago, I bought my first set and did not find the dongle before throwing away the packaging. I called customer service and purchased two exgtra dongles. From: viphone@googlegroups.com On Behalf Of Mike B Sent: Monday, April 26, 2021 12:07 PM To:

RE: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Richard Turner
If it is in the packaging, as one I had purchased and returned was, I think it was in the part of the packaging between the two earpieces. The plastic is molded such that the earpieces are fit in so they are protected, and there is a spot in the middle between them where the dongle was on that

Re: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Mike B
No, each H800 dongle is headset specific. You cannot get replacement dongles for the H800 headsets and this is from Logitech tech support themselves. I talked to them a week ago because I wanted to get another dongle for my headset and this is what I was told. If I'm wrong, blame their

RE: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Richard Turner
Mine came in the left ear panel already. But, search the packaging thoroughly, especially if it came from Amazon. I cannot tell you how many people bought a keyboard from them that threw away the box before they found the 2 triple a batteries cleverly stored in the top of the box. Richard

RE: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Larry Lumpkin
Logitech will sell you a replacement dongle but pairing it using their app to do so is very difficult to do and requires sighted assistance. From: viphone@googlegroups.com On Behalf Of Larry Lumpkin Sent: Monday, April 26, 2021 11:46 AM To: viphone@googlegroups.com Subject: RE: Help

RE: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Larry Lumpkin
Once found, the dongle stores beautifully in the left ear piece. From: viphone@googlegroups.com On Behalf Of Larry Lumpkin Sent: Monday, April 26, 2021 11:45 AM To: viphone@googlegroups.com Subject: RE: Help needed with Logitech H800 headset and where to find USB dongle If you are

RE: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Larry Lumpkin
If you are unboxing the unit, the dongle is wedged somewhere in the plastic, or at least ours was when we bought it. From: viphone@googlegroups.com On Behalf Of Lisa Belville Sent: Monday, April 26, 2021 10:46 AM To: viphone@googlegroups.com; Alan Lemly Subject: Re: Help needed with

Re: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Marie
If not in the earpiece, it is embedded in the plastic shell surrounding the headset. Very difficult to find but not impossible. I can attest to that since I have purchased two and been able to find them with patience .Be sure to protect it once found because there are no replacements and the

RE: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Sieghard Weitzel
I believe mine was also in the molded plastic packaging so hopefully they haven't thrown out the box yet. From: viphone@googlegroups.com On Behalf Of Richard Turner Sent: Monday, April 26, 2021 9:10 AM To: viphone@googlegroups.com Subject: Re: Help needed with Logitech H800 headset and where

Re: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Richard Turner
The panel on the left ear has a dot, you can turn that panel about 1/8 of a turn so the dot on the earpiece lines up, then the panel comes out, the dongle is wedged in there. Hopefully they can find it that way. Richard "Great minds discuss ideas, average minds discuss events, small minds

Re: Help needed with Logitech H800 headset and where to find USB dongle

2021-04-26 Thread Lisa Belville
Alan, it's very small, about the size of a smaller handed person's thumb nail.  It's got a USB port on the end and a smooth end opposite the USB port.  It's been a few years since I've unboxed mine, but it was tucked into the bottom layer of packaging, in a tiny plastic babby.  I had to