subject:"RE\: for ios13.1 updaters who is affected by the severe telephone call bug"

Re: for ios13.1 updaters who is affected by the severe telephone call bug

2019-09-26 Thread Mama Peach

I had this happen to me today when trying to place a call. My phone freaked 
totally out and no matter what I tried, I could not get Voice Over to work. I 
had to reboot the phone and even then I had trouble getting Voice Over back. 
Somehow or another after a little wait, it fixed itself. I sure hope this gets 
fixed soon. The call I was trying to make had to be made at a certain time and 
I was just unable to make that call for about 5 minutes. I know bugs are a 
norm, but it just seems like they rush out these updates just because a new 
version of the iPhone is released. I knew I should not have updated so quickly, 
but I was eager to get the Silence Unknown Callers feature that comes with IOS 
13. This has definitly taught me to wait a while when another update is 
released.

From: Michael Feir 
Sent: Thursday, September 26, 2019 9:25 AM
To: viphone@googlegroups.com 
Subject: Re: for ios13.1 updaters who is affected by the severe telephone call 
bug

I've experienced this bug. Provided you have your accessibility shortcut set 
for VoiceOver, recovery is pretty simple. Click the home button three times 
quickly if your device has one. If not, do this with the action button on the 
right side of your iPHONE. You need to do this once to turn VoiceOver off 
completely and then again to turn it back on. This starts it fresh and it 
should work as normal. Sometimes, you need to triple click the home or action 
button a few times before VoiceOver comes back. Just be certain you leave a 
pause between sets of three clicks. Half a second's wait should do it. The 
danger here is that you may click fast enough so that five rapid clicks get 
registered. This activates the emergency SOS feature unless you go into 
settings and disable call using side button. If yOu disable this, you don't 
have to worry. Should you need to use emergency SOS and you've disabled the 
call using side button option, simply hold the side button and a volume button 
down for around a second and a half. A menu will pop up and you can either shut 
down or activate SOS mode. Hope this helps. 

On Thu, Sep 26, 2019 at 9:10 AM Wayne Merritt  wrote:

  I think I experienced this a couple of nights ago. I don't get many
  calls, but when my wife called me back after us getting disconnected,
  I was not able to use the magic tap gesture to answer the call, and
  did not get any feedback from VoiceOver at all. I did not have to
  totally restart my phone though, I just restarted VoiceOver and
  everything was fine. I'm not sure how one would restart their phone if
  there was no speech at all. While this behavior was annoying and
  frustrating, I don't get many calls so I can live with it until Apple
  fixes the issue.

  Wayne

  On 9/26/19, Davy Cuppens  wrote:
  > Hi folks
  >
  > Are there people affected by the bug that causes iphone to crash totally and
  > are to be restarted from a cold reset after ending a phone call out of the
  > telephone or facetime app?
  > And mybe a workaround : what about asking siri to call someone and hang up
  > later without the bug?
  > Regards
  > Davy
  >
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Re: for ios13.1 updaters who is affected by the severe telephone call bug

2019-09-26 Thread Gerardo Corripio

Or turn off VoiceOver, and ask Siri to call someone? This way, we could see if 
it’s a VO bug, or a general one. Or also ask the person to hang up first since 
we’ll have VO turned off? ON my SE (I knock wood this won’t happen), but so 
far, no bug as such!

Gera
Enviado desde mi iPhone SE de Telcel

> El 26 sep 2019, a la(s) 7:10 a. m., Davy Cuppens  
> escribió:
> 
> 
> Hi folks
>  
> Are there people affected by the bug that causes iphone to crash totally and 
> are to be restarted from a cold reset after ending a phone call out of the 
> telephone or facetime app?
> And mybe a workaround : what about asking siri to call someone and hang up 
> later without the bug?
> Regards
> Davy
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Re: for ios13.1 updaters who is affected by the severe telephone call bug

2019-09-26 Thread Davy Cuppens

Wow, I can eventually confirm this bug. My phone ran into recovery mode just a 
few moments ago resetting it while plugged in.
Regards 
Davy 

From: Deb Cook Lewis 
Sent: Thursday, September 26, 2019 10:03 PM
To: viphone@googlegroups.com 
Subject: RE: for ios13.1 updaters who is affected by the severe telephone call 
bug

This happened to me. Iphone 8+. I called Apple Accesibility because I had not 
read about this problem. They advised me that the recommended solution was a 
hard reset. But they further recommended to do the hard reset with the phone 
unplugged because sometimes the phones are going into recovery mode instead of 
rebooting. He said that this shouldn’t happen unless plugged into a PC, but it 
most definitely was. We did it with mine plugged in, and sure enough it did go 
into recovery which forced me to do the procedure again unplugged. Having done 
it, I’ve had no more difficulties and it has been 24 hours. 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Richard Turner
Sent: Thursday, September 26, 2019 6:16 AM
To: viphone@googlegroups.com
Subject: RE: for ios13.1 updaters who is affected by the severe telephone call 
bug

I had a client who was on the beta of iOS 13.1 last week who has an iPhone 7, 
who experienced this issue several times.

When he came in for our training session, I called his phone and I answered it 
and the phone worked fine.

I called his phone again and he answered it and it locked up.

He did the power button/home button reboot.

After that, he didn’t experience it again.

It certainly is not a wide spread issue.

But, if it keeps happening, you will need to deal with Apple directly.

You could try a reset of network settings I suppose but if it keeps up after 
that, then it is time to contact Apple.

Richard

 Live long and prosper

Check out my web site at: www.turner42.com

From: viphone@googlegroups.com  On Behalf Of Davy 
Cuppens
Sent: Thursday, September 26, 2019 5:10 AM
To: viphone@googlegroups.com
Subject: for ios13.1 updaters who is affected by the severe telephone call bug

Hi folks 

Are there people affected by the bug that causes iphone to crash totally and 
are to be restarted from a cold reset after ending a phone call out of the 
telephone or facetime app?

And mybe a workaround : what about asking siri to call someone and hang up 
later without the bug?

Regards 

Davy 

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To

RE: for ios13.1 updaters who is affected by the severe telephone call bug

2019-09-26 Thread Deb Cook Lewis

This happened to me. Iphone 8+. I called Apple Accesibility because I had not 
read about this problem. They advised me that the recommended solution was a 
hard reset. But they further recommended to do the hard reset with the phone 
unplugged because sometimes the phones are going into recovery mode instead of 
rebooting. He said that this shouldn’t happen unless plugged into a PC, but it 
most definitely was. We did it with mine plugged in, and sure enough it did go 
into recovery which forced me to do the procedure again unplugged. Having done 
it, I’ve had no more difficulties and it has been 24 hours. 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Richard Turner
Sent: Thursday, September 26, 2019 6:16 AM
To: viphone@googlegroups.com
Subject: RE: for ios13.1 updaters who is affected by the severe telephone call 
bug

 

I had a client who was on the beta of iOS 13.1 last week who has an iPhone 7, 
who experienced this issue several times.

When he came in for our training session, I called his phone and I answered it 
and the phone worked fine.

I called his phone again and he answered it and it locked up.

He did the power button/home button reboot.

After that, he didn’t experience it again.

It certainly is not a wide spread issue.

But, if it keeps happening, you will need to deal with Apple directly.

 

You could try a reset of network settings I suppose but if it keeps up after 
that, then it is time to contact Apple.

 

 

 

Richard

 

 Live long and prosper

 

 

Check out my web site at:   www.turner42.com

 

From: viphone@googlegroups.com   
mailto:viphone@googlegroups.com> > On Behalf Of Davy 
Cuppens
Sent: Thursday, September 26, 2019 5:10 AM
To: viphone@googlegroups.com  
Subject: for ios13.1 updaters who is affected by the severe telephone call bug

 

Hi folks 

 

Are there people affected by the bug that causes iphone to crash totally and 
are to be restarted from a cold reset after ending a phone call out of the 
telephone or facetime app?

And mybe a workaround : what about asking siri to call someone and hang up 
later without the bug?

Regards 

Davy 

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Re: for ios13.1 updaters who is affected by the severe telephone call bug

2019-09-26 Thread lenron brown

sometimes turning off and on voice over a few times fixes it, other
times I end up having to reset the phone. I can't wait for this one to
be fixed because it happens a few times a day.

On 9/26/19, Sieghard Weitzel  wrote:
> Davy,
>
> It is no the iPhone which crashes totally, this bug seems to effect
> Voiceover and other sounds. I have had this happen, but afterwards my
> sighted wife said everything worked as normally on the phone except there
> was no sounds, i.e. Voiceover obviously was not talking, but also if I said
> Hey SIRI there was no triple tone to indicate SIRI was listening, but on the
> screen it came up and it was listening, when my wife called my phone did not
> ring, but on the screen she saw her incoming call and could answer it etc.
> Interestingly enough when this happens all vibrations are also disabled
> including the little vibration you get when you flick the mute switch and
> which is usually a good way to see if the phone is still on when Voiceover
> goes away. The only vibration you get is a very small bit of haptic feedback
> when you press the home button, at least for me I get it because I have an
> iPhone 8 with the virtual home button. Not sure if you would get anything on
> an iPhone 10 or, for that matter, on a 6S or earlier which still have the
> mechanical home button.
> Toggling Voiceover off and back on occasionally fixes this, but not all the
> time. Sometimes it’s even gone after I call the phone from my landline at
> work or ask somebody to call it and I answer that call and then hang up.
> It’s definitely a strange bug which some people have reported also happens
> for them with Skype or other Voip apps, for me it rarely happens if I only
> use the phone to answer calls or even with a Bluetooth headset, it usually
> happens if I use my wired Earpods, ask SIRI to call somebody and then hang
> up using the headset remote.
>
> Regards,
> Sieghard
>
> From: viphone@googlegroups.com  On Behalf Of Davy
> Cuppens
> Sent: Thursday, September 26, 2019 5:10 AM
> To: viphone@googlegroups.com
> Subject: for ios13.1 updaters who is affected by the severe telephone call
> bug
>
> Hi folks
>
> Are there people affected by the bug that causes iphone to crash totally and
> are to be restarted from a cold reset after ending a phone call out of the
> telephone or facetime app?
> And mybe a workaround : what about asking siri to call someone and hang up
> later without the bug?
> Regards
> Davy
> --
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RE: for ios13.1 updaters who is affected by the severe telephone call bug

2019-09-26 Thread Sieghard Weitzel

Davy,

It is no the iPhone which crashes totally, this bug seems to effect Voiceover 
and other sounds. I have had this happen, but afterwards my sighted wife said 
everything worked as normally on the phone except there was no sounds, i.e. 
Voiceover obviously was not talking, but also if I said Hey SIRI there was no 
triple tone to indicate SIRI was listening, but on the screen it came up and it 
was listening, when my wife called my phone did not ring, but on the screen she 
saw her incoming call and could answer it etc. Interestingly enough when this 
happens all vibrations are also disabled including the little vibration you get 
when you flick the mute switch and which is usually a good way to see if the 
phone is still on when Voiceover goes away. The only vibration you get is a 
very small bit of haptic feedback when you press the home button, at least for 
me I get it because I have an iPhone 8 with the virtual home button. Not sure 
if you would get anything on an iPhone 10 or, for that matter, on a 6S or 
earlier which still have the mechanical home button.
Toggling Voiceover off and back on occasionally fixes this, but not all the 
time. Sometimes it’s even gone after I call the phone from my landline at work 
or ask somebody to call it and I answer that call and then hang up.
It’s definitely a strange bug which some people have reported also happens for 
them with Skype or other Voip apps, for me it rarely happens if I only use the 
phone to answer calls or even with a Bluetooth headset, it usually happens if I 
use my wired Earpods, ask SIRI to call somebody and then hang up using the 
headset remote.

Regards,
Sieghard

From: viphone@googlegroups.com  On Behalf Of Davy 
Cuppens
Sent: Thursday, September 26, 2019 5:10 AM
To: viphone@googlegroups.com
Subject: for ios13.1 updaters who is affected by the severe telephone call bug

Hi folks

Are there people affected by the bug that causes iphone to crash totally and 
are to be restarted from a cold reset after ending a phone call out of the 
telephone or facetime app?
And mybe a workaround : what about asking siri to call someone and hang up 
later without the bug?
Regards
Davy
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Re: for ios13.1 updaters who is affected by the severe telephone call bug

2019-09-26 Thread Michael Feir

I've experienced this bug. Provided you have your accessibility shortcut
set for VoiceOver, recovery is pretty simple. Click the home button three
times quickly if your device has one. If not, do this with the action
button on the right side of your iPHONE. You need to do this once to turn
VoiceOver off completely and then again to turn it back on. This starts it
fresh and it should work as normal. Sometimes, you need to triple click the
home or action button a few times before VoiceOver comes back. Just be
certain you leave a pause between sets of three clicks. Half a second's
wait should do it. The danger here is that you may click fast enough so
that five rapid clicks get registered. This activates the emergency SOS
feature unless you go into settings and disable call using side button. If
yOu disable this, you don't have to worry. Should you need to use emergency
SOS and you've disabled the call using side button option, simply hold the
side button and a volume button down for around a second and a half. A menu
will pop up and you can either shut down or activate SOS mode. Hope this
helps.

On Thu, Sep 26, 2019 at 9:10 AM Wayne Merritt  wrote:

> I think I experienced this a couple of nights ago. I don't get many
> calls, but when my wife called me back after us getting disconnected,
> I was not able to use the magic tap gesture to answer the call, and
> did not get any feedback from VoiceOver at all. I did not have to
> totally restart my phone though, I just restarted VoiceOver and
> everything was fine. I'm not sure how one would restart their phone if
> there was no speech at all. While this behavior was annoying and
> frustrating, I don't get many calls so I can live with it until Apple
> fixes the issue.
>
> Wayne
>
> On 9/26/19, Davy Cuppens  wrote:
> > Hi folks
> >
> > Are there people affected by the bug that causes iphone to crash totally
> and
> > are to be restarted from a cold reset after ending a phone call out of
> the
> > telephone or facetime app?
> > And mybe a workaround : what about asking siri to call someone and hang
> up
> > later without the bug?
> > Regards
> > Davy
> >
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RE: for ios13.1 updaters who is affected by the severe telephone call bug

2019-09-26 Thread Richard Turner

I had a client who was on the beta of iOS 13.1 last week who has an iPhone 7, 
who experienced this issue several times.
When he came in for our training session, I called his phone and I answered it 
and the phone worked fine.
I called his phone again and he answered it and it locked up.
He did the power button/home button reboot.
After that, he didn’t experience it again.
It certainly is not a wide spread issue.
But, if it keeps happening, you will need to deal with Apple directly.

You could try a reset of network settings I suppose but if it keeps up after 
that, then it is time to contact Apple.



Richard

 Live long and prosper


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From: viphone@googlegroups.com  On Behalf Of Davy 
Cuppens
Sent: Thursday, September 26, 2019 5:10 AM
To: viphone@googlegroups.com
Subject: for ios13.1 updaters who is affected by the severe telephone call bug

Hi folks

Are there people affected by the bug that causes iphone to crash totally and 
are to be restarted from a cold reset after ending a phone call out of the 
telephone or facetime app?
And mybe a workaround : what about asking siri to call someone and hang up 
later without the bug?
Regards
Davy
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Re: for ios13.1 updaters who is affected by the severe telephone call bug

2019-09-26 Thread Wayne Merritt

I think I experienced this a couple of nights ago. I don't get many
calls, but when my wife called me back after us getting disconnected,
I was not able to use the magic tap gesture to answer the call, and
did not get any feedback from VoiceOver at all. I did not have to
totally restart my phone though, I just restarted VoiceOver and
everything was fine. I'm not sure how one would restart their phone if
there was no speech at all. While this behavior was annoying and
frustrating, I don't get many calls so I can live with it until Apple
fixes the issue.

Wayne

On 9/26/19, Davy Cuppens  wrote:
> Hi folks
>
> Are there people affected by the bug that causes iphone to crash totally and
> are to be restarted from a cold reset after ending a phone call out of the
> telephone or facetime app?
> And mybe a workaround : what about asking siri to call someone and hang up
> later without the bug?
> Regards
> Davy
>
> --
> The following information is important for all members of the V iPhone
> list.
>
> If you have any questions or concerns about the running of this list, or if
> you feel that a member's post is inappropriate, please contact the owners or
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
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> caraqu...@caraquinn.com
>
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>

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Re: for ios13.1 updaters who is affected by the severe telephone call bug

Re: for ios13.1 updaters who is affected by the severe telephone call bug

Re: for ios13.1 updaters who is affected by the severe telephone call bug

RE: for ios13.1 updaters who is affected by the severe telephone call bug

Re: for ios13.1 updaters who is affected by the severe telephone call bug

RE: for ios13.1 updaters who is affected by the severe telephone call bug

Re: for ios13.1 updaters who is affected by the severe telephone call bug

RE: for ios13.1 updaters who is affected by the severe telephone call bug

Re: for ios13.1 updaters who is affected by the severe telephone call bug

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