This happened to me. Iphone 8+. I called Apple Accesibility because I had not 
read about this problem. They advised me that the recommended solution was a 
hard reset. But they further recommended to do the hard reset with the phone 
unplugged because sometimes the phones are going into recovery mode instead of 
rebooting. He said that this shouldn’t happen unless plugged into a PC, but it 
most definitely was. We did it with mine plugged in, and sure enough it did go 
into recovery which forced me to do the procedure again unplugged. Having done 
it, I’ve had no more difficulties and it has been 24 hours. 

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Richard Turner
Sent: Thursday, September 26, 2019 6:16 AM
To: [email protected]
Subject: RE: for ios13.1 updaters who is affected by the severe telephone call 
bug

 

I had a client who was on the beta of iOS 13.1 last week who has an iPhone 7, 
who experienced this issue several times.

When he came in for our training session, I called his phone and I answered it 
and the phone worked fine.

I called his phone again and he answered it and it locked up.

He did the power button/home button reboot.

After that, he didn’t experience it again.

It certainly is not a wide spread issue.

But, if it keeps happening, you will need to deal with Apple directly.

 

You could try a reset of network settings I suppose but if it keeps up after 
that, then it is time to contact Apple.

 

 

 

Richard

 

🖖 Live long and prosper

 

 

Check out my web site at:  <http://www.turner42.com/> www.turner42.com

 

From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of Davy 
Cuppens
Sent: Thursday, September 26, 2019 5:10 AM
To: [email protected] <mailto:[email protected]> 
Subject: for ios13.1 updaters who is affected by the severe telephone call bug

 

Hi folks 

 

Are there people affected by the bug that causes iphone to crash totally and 
are to be restarted from a cold reset after ending a phone call out of the 
telephone or facetime app?

And mybe a workaround : what about asking siri to call someone and hang up 
later without the bug?

Regards 

Davy 

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