RE: Alexa iPhone app broken

2024-01-17 Thread M. Taylor 
Hello Sarai,

Okay, so you are, in fact, using Alexa to control the Thermostat, manually, (or 
on the fly), so to speak.

So, in short, for those on the list who are not familiar with Smart 
thermostats, the problem you are encountering has to do with the automated 
function of the app.  This is to say, at present, you can no longer schedule an 
automatic start and stop time for the thermostat to engage / disengage.

Again, for those who have not used such a feature:  If, for example, I know 
that I want to take a morning shower, every day at 4AM, at which time I know 
that my house will be particularly cold, I can schedule the thermostat to 
engage at 3:45AM and then automatically disengage at 4:15AM, on a daily basis.

Yes, Sarai, the bug you've encountered is definitely an accessibility setback 
but not so dire as I first feared.

I recently reported a slightly different Home Kit thermostat bug to Apple; said 
bug having to do with how VoiceOver users can no longer set a temperature 
range, independently of each point in the range in the latest release of iOS.  
Again, a bit of a setback but not a proverbial dealbreaker, by any means.

I am so glad to learn that you can manually control your device via Alexa, if 
nothing else, and stay warm.

Mark

-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Wednesday, January 17, 2024 5:22 PM
To: viphone@googlegroups.com
Subject: RE: Alexa iPhone app broken

Hi Mark:
My work around is to use Aira or to tell Alexa to set it. Unfortunately I need 
to adjust the schedule that was pre-set by me due to cold temps. I had someone 
sighted adjust that part. Definitely a step back.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of David 
Grossoehme
Sent: Wednesday, January 17, 2024 2:12 PM
To: viphone@googlegroups.com; M. Taylor 
Subject: Re: Alexa iPhone app broken

Without more information about this thermostat, it is hard to say. However, a 
lot of these thermostats are usable by Elexa or Siri.  If this person has the 
app on there phone or computer, go into the settings of it and find the model 
and name of it so we can help.  I'd venture to say it can be used by Siri as 
well as Elexa, but I can't be 100% until I see the brand and model number and 
what heating equipment it is being used on.  Then some research can be done to 
help.

Dave


On 1/17/2024 3:03 PM, M. Taylor wrote:
> Hello Sarai,
>
> I simply hate the idea of you no longer having access to your thermostat.  
> Have you come up with a workaround?  Is there someone in your home who can, 
> in fact, set the thermostat on your behalf? Until you can find a solution?
>
> It may sound funny but is the Amazon thermostat compatible with either the 
> Google assistant? Or Apple Home Kit?  Do not assume the answer is, "No."  Can 
> you adjust the controls of the thermostat via Alexa?  I did some checking and 
> Alexa should be able to accept voice commands for the device.
>
> I do not know your situation but please remember that there are a lot of 
> non-touchscreen thermostats on the market and I am certain that you can find 
> one from a local hardware store or online.
>
> As I have stated in previous posts, when purchasing household critical 
> appliances such as thermostats, washer / dryer, stoves,  make certain that 
> the device can be operated via hardware controls because one never knows when 
> Smart access will be broken.
>
> Please keep us posted on this.
>
> Mark
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> sarai.bucciare...@gmail.com
> Sent: Tuesday, January 16, 2024 7:16 PM
> To: viphone@googlegroups.com
> Subject: RE: Alexa iPhone app broken
>
> Hi:
> Amazon basics thermostat use to work fie for scheduling home, away and sleep 
> times. Now you cannot set a scheduled event nor adjust thermostat, not even 
> with screen recognition.
> Open Alexa.
> Choose devices.
> Choose your thermostat.
> Tap view or edit schedule button.
> Then press the touchable action button. Nothing happens.
> They've rearranged the app.
>
>
>
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> David Grossoehme
> Sent: Tuesday, January 16, 2024 12:23 PM
> To: viphone@googlegroups.com; M. Taylor 
> Subject: Re: Alexa iPhone app broken
>
> Is this a problem from the start of using the Elexa Basic Thermostat, or have 
> you been using it for awhile and it just stopped?  Are you using other 
> devices in your household with Elexa or is this the only device? If you have 
> been using the thermostat for sometime, how did it stop working?
>
> Dave
>
>
> On 1/14/2024 5:38 PM, M. Taylor wrote:
>> Hello Sarai,
>>
>> Can you be more specific on how the app is broken?
>>
>&g

RE: Alexa iPhone app broken

2024-01-17 Thread sarai.bucciarelli 
It’s the ap.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Dennis 
Long
Sent: Wednesday, January 17, 2024 10:22 AM
To: viphone@googlegroups.com
Subject: RE: Alexa iPhone app broken

Yes it is the app.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of David 
Grossoehme
Sent: Wednesday, January 17, 2024 9:07 AM
To: viphone@googlegroups.com; sarai.bucciare...@gmail.com
Subject: Re: Alexa iPhone app broken

Did this problem start after a elexa update?

Dave


On 1/16/2024 10:16 PM, sarai.bucciare...@gmail.com wrote:
> Hi:
> Amazon basics thermostat use to work fie for scheduling home, away and sleep 
> times. Now you cannot set a scheduled event nor adjust thermostat, not even 
> with screen recognition.
> Open Alexa.
> Choose devices.
> Choose your thermostat.
> Tap view or edit schedule button.
> Then press the touchable action button. Nothing happens.
> They've rearranged the app.
>
>
>
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> David Grossoehme
> Sent: Tuesday, January 16, 2024 12:23 PM
> To: viphone@googlegroups.com; M. Taylor 
> Subject: Re: Alexa iPhone app broken
>
> Is this a problem from the start of using the Elexa Basic Thermostat, or have 
> you been using it for awhile and it just stopped?  Are you using other 
> devices in your household with Elexa or is this the only device? If you have 
> been using the thermostat for sometime, how did it stop working?
>
> Dave
>
>
> On 1/14/2024 5:38 PM, M. Taylor wrote:
>> Hello Sarai,
>>
>> Can you be more specific on how the app is broken?
>>
>> This is to say, can you provide the steps to recreate the problem?
>>
>> Also, does the Amazon basics thermostat have hardware buttons by which to 
>> control the device? Or is it all touch screen?  Do you no longer have access 
>> to the device?  This is to say, can you no longer control the device at all?
>>
>> Thank you,
>>
>> Mark
>>
>> From: viphone@googlegroups.com  On Behalf 
>> Of sarai.bucciare...@gmail.com
>> Sent: Saturday, January 13, 2024 7:59 PM
>> To: viphone@googlegroups.com
>> Cc: macvisionar...@googlegroups.com
>> Subject: Alexa iPhone app broken
>>
>> Hi all:
>> If you have the Amazon basics thermostat and try and set schedule or temp 
>> with the Alexa iPhone app, you cannot. Looks like they broke it.
> --
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caraq

RE: Alexa iPhone app broken

2024-01-17 Thread sarai.bucciarelli 
Hi Mark:
My work around is to use Aira or to tell Alexa to set it. Unfortunately I need 
to adjust the schedule that was pre-set by me due to cold temps. I had someone 
sighted adjust that part. Definitely a step back.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of David 
Grossoehme
Sent: Wednesday, January 17, 2024 2:12 PM
To: viphone@googlegroups.com; M. Taylor 
Subject: Re: Alexa iPhone app broken

Without more information about this thermostat, it is hard to say. However, a 
lot of these thermostats are usable by Elexa or Siri.  If this person has the 
app on there phone or computer, go into the settings of it and find the model 
and name of it so we can help.  I'd venture to say it can be used by Siri as 
well as Elexa, but I can't be 100% until I see the brand and model number and 
what heating equipment it is being used on.  Then some research can be done to 
help.

Dave


On 1/17/2024 3:03 PM, M. Taylor wrote:
> Hello Sarai,
>
> I simply hate the idea of you no longer having access to your thermostat.  
> Have you come up with a workaround?  Is there someone in your home who can, 
> in fact, set the thermostat on your behalf? Until you can find a solution?
>
> It may sound funny but is the Amazon thermostat compatible with either the 
> Google assistant? Or Apple Home Kit?  Do not assume the answer is, "No."  Can 
> you adjust the controls of the thermostat via Alexa?  I did some checking and 
> Alexa should be able to accept voice commands for the device.
>
> I do not know your situation but please remember that there are a lot of 
> non-touchscreen thermostats on the market and I am certain that you can find 
> one from a local hardware store or online.
>
> As I have stated in previous posts, when purchasing household critical 
> appliances such as thermostats, washer / dryer, stoves,  make certain that 
> the device can be operated via hardware controls because one never knows when 
> Smart access will be broken.
>
> Please keep us posted on this.
>
> Mark
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> sarai.bucciare...@gmail.com
> Sent: Tuesday, January 16, 2024 7:16 PM
> To: viphone@googlegroups.com
> Subject: RE: Alexa iPhone app broken
>
> Hi:
> Amazon basics thermostat use to work fie for scheduling home, away and sleep 
> times. Now you cannot set a scheduled event nor adjust thermostat, not even 
> with screen recognition.
> Open Alexa.
> Choose devices.
> Choose your thermostat.
> Tap view or edit schedule button.
> Then press the touchable action button. Nothing happens.
> They've rearranged the app.
>
>
>
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> David Grossoehme
> Sent: Tuesday, January 16, 2024 12:23 PM
> To: viphone@googlegroups.com; M. Taylor 
> Subject: Re: Alexa iPhone app broken
>
> Is this a problem from the start of using the Elexa Basic Thermostat, or have 
> you been using it for awhile and it just stopped?  Are you using other 
> devices in your household with Elexa or is this the only device? If you have 
> been using the thermostat for sometime, how did it stop working?
>
> Dave
>
>
> On 1/14/2024 5:38 PM, M. Taylor wrote:
>> Hello Sarai,
>>
>> Can you be more specific on how the app is broken?
>>
>> This is to say, can you provide the steps to recreate the problem?
>>
>> Also, does the Amazon basics thermostat have hardware buttons by which to 
>> control the device? Or is it all touch screen?  Do you no longer have access 
>> to the device?  This is to say, can you no longer control the device at all?
>>
>> Thank you,
>>
>> Mark
>>
>> From: viphone@googlegroups.com  On Behalf 
>> Of sarai.bucciare...@gmail.com
>> Sent: Saturday, January 13, 2024 7:59 PM
>> To: viphone@googlegroups.com
>> Cc: macvisionar...@googlegroups.com
>> Subject: Alexa iPhone app broken
>>
>> Hi all:
>> If you have the Amazon basics thermostat and try and set schedule or temp 
>> with the Alexa iPhone app, you cannot. Looks like they broke it.
> --
> The following information is important for all members of the V iPhone list.
>
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroup

Re: Alexa iPhone app broken

2024-01-17 Thread David Grossoehme 
How cold is the temperature where you are at.  If you have a heat pump 
then the thermostat has gone to what is called emergency heat and run 
longer then what you have set in the thermostat.  You should have gotten 
an error message that the unit has run too long.  If Ecobee is on your 
phone, then go into the settings and see if it has gone to the Wait 
Mode.  Do you receive anything from Elexa when giving her a command.  I 
own 2 Ecobee thermostats and they can be set to use Siri as well as 
Elexa to command them.  You just need to change the settings on the 
app.  Good luck.


Dave


On 1/17/2024 3:09 PM, Paul Henrichsen wrote:

I have an ecobee thermostat, and Alexa is working just fine for me. Ecobee can 
either use HomeKit, or there are two Alexa skills that you can load for that 
particular thermostat.
Paul Henrichsen
p...@pfhj.org
pfhj2...@gmail.com



On Jan 17, 2024, at 12:04 PM, M. Taylor  wrote:

Hello Sarai,

I simply hate the idea of you no longer having access to your thermostat.  Have 
you come up with a workaround?  Is there someone in your home who can, in fact, 
set the thermostat on your behalf? Until you can find a solution?

It may sound funny but is the Amazon thermostat compatible with either the Google 
assistant? Or Apple Home Kit?  Do not assume the answer is, "No."  Can you 
adjust the controls of the thermostat via Alexa?  I did some checking and Alexa should be 
able to accept voice commands for the device.

I do not know your situation but please remember that there are a lot of 
non-touchscreen thermostats on the market and I am certain that you can find 
one from a local hardware store or online.

As I have stated in previous posts, when purchasing household critical 
appliances such as thermostats, washer / dryer, stoves,  make certain that the 
device can be operated via hardware controls because one never knows when Smart 
access will be broken.

Please keep us posted on this.

Mark

-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Tuesday, January 16, 2024 7:16 PM
To: viphone@googlegroups.com
Subject: RE: Alexa iPhone app broken

Hi:
Amazon basics thermostat use to work fie for scheduling home, away and sleep 
times. Now you cannot set a scheduled event nor adjust thermostat, not even 
with screen recognition.
Open Alexa.
Choose devices.
Choose your thermostat.
Tap view or edit schedule button.
Then press the touchable action button. Nothing happens.
They've rearranged the app.




-Original Message-
From: viphone@googlegroups.com  On Behalf Of David 
Grossoehme
Sent: Tuesday, January 16, 2024 12:23 PM
To: viphone@googlegroups.com; M. Taylor 
Subject: Re: Alexa iPhone app broken

Is this a problem from the start of using the Elexa Basic Thermostat, or have 
you been using it for awhile and it just stopped?  Are you using other devices 
in your household with Elexa or is this the only device? If you have been using 
the thermostat for sometime, how did it stop working?

Dave



On 1/14/2024 5:38 PM, M. Taylor wrote:
Hello Sarai,

Can you be more specific on how the app is broken?

This is to say, can you provide the steps to recreate the problem?

Also, does the Amazon basics thermostat have hardware buttons by which to 
control the device? Or is it all touch screen?  Do you no longer have access to 
the device?  This is to say, can you no longer control the device at all?

Thank you,

Mark

From: viphone@googlegroups.com  On Behalf Of
sarai.bucciare...@gmail.com
Sent: Saturday, January 13, 2024 7:59 PM
To: viphone@googlegroups.com
Cc: macvisionar...@googlegroups.com
Subject: Alexa iPhone app broken

Hi all:
If you have the Amazon basics thermostat and try and set schedule or temp with 
the Alexa iPhone app, you cannot. Looks like they broke it.

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
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Re: Alexa iPhone app broken

2024-01-17 Thread David Grossoehme 
Without more information about this thermostat, it is hard to say.  
However, a lot of these thermostats are usable by Elexa or Siri.  If 
this person has the app on there phone or computer, go into the settings 
of it and find the model and name of it so we can help.  I'd venture to 
say it can be used by Siri as well as Elexa, but I can't be 100% until I 
see the brand and model number and what heating equipment it is being 
used on.  Then some research can be done to help.


Dave


On 1/17/2024 3:03 PM, M. Taylor wrote:

Hello Sarai,

I simply hate the idea of you no longer having access to your thermostat.  Have 
you come up with a workaround?  Is there someone in your home who can, in fact, 
set the thermostat on your behalf? Until you can find a solution?

It may sound funny but is the Amazon thermostat compatible with either the Google 
assistant? Or Apple Home Kit?  Do not assume the answer is, "No."  Can you 
adjust the controls of the thermostat via Alexa?  I did some checking and Alexa should be 
able to accept voice commands for the device.

I do not know your situation but please remember that there are a lot of 
non-touchscreen thermostats on the market and I am certain that you can find 
one from a local hardware store or online.

As I have stated in previous posts, when purchasing household critical 
appliances such as thermostats, washer / dryer, stoves,  make certain that the 
device can be operated via hardware controls because one never knows when Smart 
access will be broken.

Please keep us posted on this.

Mark

-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Tuesday, January 16, 2024 7:16 PM
To: viphone@googlegroups.com
Subject: RE: Alexa iPhone app broken

Hi:
Amazon basics thermostat use to work fie for scheduling home, away and sleep 
times. Now you cannot set a scheduled event nor adjust thermostat, not even 
with screen recognition.
Open Alexa.
Choose devices.
Choose your thermostat.
Tap view or edit schedule button.
Then press the touchable action button. Nothing happens.
They've rearranged the app.




-Original Message-
From: viphone@googlegroups.com  On Behalf Of David 
Grossoehme
Sent: Tuesday, January 16, 2024 12:23 PM
To: viphone@googlegroups.com; M. Taylor 
Subject: Re: Alexa iPhone app broken

Is this a problem from the start of using the Elexa Basic Thermostat, or have 
you been using it for awhile and it just stopped?  Are you using other devices 
in your household with Elexa or is this the only device? If you have been using 
the thermostat for sometime, how did it stop working?

Dave


On 1/14/2024 5:38 PM, M. Taylor wrote:

Hello Sarai,

Can you be more specific on how the app is broken?

This is to say, can you provide the steps to recreate the problem?

Also, does the Amazon basics thermostat have hardware buttons by which to 
control the device? Or is it all touch screen?  Do you no longer have access to 
the device?  This is to say, can you no longer control the device at all?

Thank you,

Mark

From: viphone@googlegroups.com  On Behalf Of
sarai.bucciare...@gmail.com
Sent: Saturday, January 13, 2024 7:59 PM
To: viphone@googlegroups.com
Cc: macvisionar...@googlegroups.com
Subject: Alexa iPhone app broken

Hi all:
If you have the Amazon basics thermostat and try and set schedule or temp with 
the Alexa iPhone app, you cannot. Looks like they broke it.

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
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Re: Alexa iPhone app broken

2024-01-17 Thread Paul Henrichsen 
I have an ecobee thermostat, and Alexa is working just fine for me. Ecobee can 
either use HomeKit, or there are two Alexa skills that you can load for that 
particular thermostat.
Paul Henrichsen
p...@pfhj.org
pfhj2...@gmail.com


> On Jan 17, 2024, at 12:04 PM, M. Taylor  wrote:
> 
> Hello Sarai,
> 
> I simply hate the idea of you no longer having access to your thermostat.  
> Have you come up with a workaround?  Is there someone in your home who can, 
> in fact, set the thermostat on your behalf? Until you can find a solution?  
> 
> It may sound funny but is the Amazon thermostat compatible with either the 
> Google assistant? Or Apple Home Kit?  Do not assume the answer is, "No."  Can 
> you adjust the controls of the thermostat via Alexa?  I did some checking and 
> Alexa should be able to accept voice commands for the device.
> 
> I do not know your situation but please remember that there are a lot of 
> non-touchscreen thermostats on the market and I am certain that you can find 
> one from a local hardware store or online.
> 
> As I have stated in previous posts, when purchasing household critical 
> appliances such as thermostats, washer / dryer, stoves,  make certain that 
> the device can be operated via hardware controls because one never knows when 
> Smart access will be broken.
> 
> Please keep us posted on this.
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> sarai.bucciare...@gmail.com
> Sent: Tuesday, January 16, 2024 7:16 PM
> To: viphone@googlegroups.com
> Subject: RE: Alexa iPhone app broken
> 
> Hi:
> Amazon basics thermostat use to work fie for scheduling home, away and sleep 
> times. Now you cannot set a scheduled event nor adjust thermostat, not even 
> with screen recognition.
> Open Alexa.
> Choose devices.
> Choose your thermostat.
> Tap view or edit schedule button.
> Then press the touchable action button. Nothing happens.
> They've rearranged the app.
> 
> 
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of David 
> Grossoehme
> Sent: Tuesday, January 16, 2024 12:23 PM
> To: viphone@googlegroups.com; M. Taylor 
> Subject: Re: Alexa iPhone app broken
> 
> Is this a problem from the start of using the Elexa Basic Thermostat, or have 
> you been using it for awhile and it just stopped?  Are you using other 
> devices in your household with Elexa or is this the only device? If you have 
> been using the thermostat for sometime, how did it stop working?
> 
> Dave
> 
> 
>> On 1/14/2024 5:38 PM, M. Taylor wrote:
>> Hello Sarai,
>> 
>> Can you be more specific on how the app is broken?
>> 
>> This is to say, can you provide the steps to recreate the problem?
>> 
>> Also, does the Amazon basics thermostat have hardware buttons by which to 
>> control the device? Or is it all touch screen?  Do you no longer have access 
>> to the device?  This is to say, can you no longer control the device at all?
>> 
>> Thank you,
>> 
>> Mark
>> 
>> From: viphone@googlegroups.com  On Behalf Of
>> sarai.bucciare...@gmail.com
>> Sent: Saturday, January 13, 2024 7:59 PM
>> To: viphone@googlegroups.com
>> Cc: macvisionar...@googlegroups.com
>> Subject: Alexa iPhone app broken
>> 
>> Hi all:
>> If you have the Amazon basics thermostat and try and set schedule or temp 
>> with the Alexa iPhone app, you cannot. Looks like they broke it.
> 
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RE: Alexa iPhone app broken

2024-01-17 Thread M. Taylor 
Hello Sarai,

I simply hate the idea of you no longer having access to your thermostat.  Have 
you come up with a workaround?  Is there someone in your home who can, in fact, 
set the thermostat on your behalf? Until you can find a solution?  

It may sound funny but is the Amazon thermostat compatible with either the 
Google assistant? Or Apple Home Kit?  Do not assume the answer is, "No."  Can 
you adjust the controls of the thermostat via Alexa?  I did some checking and 
Alexa should be able to accept voice commands for the device.

I do not know your situation but please remember that there are a lot of 
non-touchscreen thermostats on the market and I am certain that you can find 
one from a local hardware store or online.

As I have stated in previous posts, when purchasing household critical 
appliances such as thermostats, washer / dryer, stoves,  make certain that the 
device can be operated via hardware controls because one never knows when Smart 
access will be broken.

Please keep us posted on this.

Mark

-Original Message-
From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Tuesday, January 16, 2024 7:16 PM
To: viphone@googlegroups.com
Subject: RE: Alexa iPhone app broken

Hi:
Amazon basics thermostat use to work fie for scheduling home, away and sleep 
times. Now you cannot set a scheduled event nor adjust thermostat, not even 
with screen recognition.
Open Alexa.
Choose devices.
Choose your thermostat. 
Tap view or edit schedule button.
Then press the touchable action button. Nothing happens.
They've rearranged the app.




-Original Message-
From: viphone@googlegroups.com  On Behalf Of David 
Grossoehme
Sent: Tuesday, January 16, 2024 12:23 PM
To: viphone@googlegroups.com; M. Taylor 
Subject: Re: Alexa iPhone app broken

Is this a problem from the start of using the Elexa Basic Thermostat, or have 
you been using it for awhile and it just stopped?  Are you using other devices 
in your household with Elexa or is this the only device? If you have been using 
the thermostat for sometime, how did it stop working?

Dave


On 1/14/2024 5:38 PM, M. Taylor wrote:
> Hello Sarai,
>
> Can you be more specific on how the app is broken?
>
> This is to say, can you provide the steps to recreate the problem?
>
> Also, does the Amazon basics thermostat have hardware buttons by which to 
> control the device? Or is it all touch screen?  Do you no longer have access 
> to the device?  This is to say, can you no longer control the device at all?
>
> Thank you,
>
> Mark
>
> From: viphone@googlegroups.com  On Behalf Of 
> sarai.bucciare...@gmail.com
> Sent: Saturday, January 13, 2024 7:59 PM
> To: viphone@googlegroups.com
> Cc: macvisionar...@googlegroups.com
> Subject: Alexa iPhone app broken
>
> Hi all:
> If you have the Amazon basics thermostat and try and set schedule or temp 
> with the Alexa iPhone app, you cannot. Looks like they broke it.

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RE: Alexa iPhone app broken

2024-01-17 Thread Dennis Long 
Yes it is the app.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of David 
Grossoehme
Sent: Wednesday, January 17, 2024 9:07 AM
To: viphone@googlegroups.com; sarai.bucciare...@gmail.com
Subject: Re: Alexa iPhone app broken

Did this problem start after a elexa update?

Dave


On 1/16/2024 10:16 PM, sarai.bucciare...@gmail.com wrote:
> Hi:
> Amazon basics thermostat use to work fie for scheduling home, away and sleep 
> times. Now you cannot set a scheduled event nor adjust thermostat, not even 
> with screen recognition.
> Open Alexa.
> Choose devices.
> Choose your thermostat.
> Tap view or edit schedule button.
> Then press the touchable action button. Nothing happens.
> They've rearranged the app.
>
>
>
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of David 
> Grossoehme
> Sent: Tuesday, January 16, 2024 12:23 PM
> To: viphone@googlegroups.com; M. Taylor 
> Subject: Re: Alexa iPhone app broken
>
> Is this a problem from the start of using the Elexa Basic Thermostat, or have 
> you been using it for awhile and it just stopped?  Are you using other 
> devices in your household with Elexa or is this the only device? If you have 
> been using the thermostat for sometime, how did it stop working?
>
> Dave
>
>
> On 1/14/2024 5:38 PM, M. Taylor wrote:
>> Hello Sarai,
>>
>> Can you be more specific on how the app is broken?
>>
>> This is to say, can you provide the steps to recreate the problem?
>>
>> Also, does the Amazon basics thermostat have hardware buttons by which to 
>> control the device? Or is it all touch screen?  Do you no longer have access 
>> to the device?  This is to say, can you no longer control the device at all?
>>
>> Thank you,
>>
>> Mark
>>
>> From: viphone@googlegroups.com  On Behalf Of
>> sarai.bucciare...@gmail.com
>> Sent: Saturday, January 13, 2024 7:59 PM
>> To: viphone@googlegroups.com
>> Cc: macvisionar...@googlegroups.com
>> Subject: Alexa iPhone app broken
>>
>> Hi all:
>> If you have the Amazon basics thermostat and try and set schedule or temp 
>> with the Alexa iPhone app, you cannot. Looks like they broke it.
> --
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Re: Alexa iPhone app broken

2024-01-17 Thread David Grossoehme 

Did this problem start after a elexa update?

Dave


On 1/16/2024 10:16 PM, sarai.bucciare...@gmail.com wrote:

Hi:
Amazon basics thermostat use to work fie for scheduling home, away and sleep 
times. Now you cannot set a scheduled event nor adjust thermostat, not even 
with screen recognition.
Open Alexa.
Choose devices.
Choose your thermostat.
Tap view or edit schedule button.
Then press the touchable action button. Nothing happens.
They've rearranged the app.




-Original Message-
From: viphone@googlegroups.com  On Behalf Of David 
Grossoehme
Sent: Tuesday, January 16, 2024 12:23 PM
To: viphone@googlegroups.com; M. Taylor 
Subject: Re: Alexa iPhone app broken

Is this a problem from the start of using the Elexa Basic Thermostat, or have 
you been using it for awhile and it just stopped?  Are you using other devices 
in your household with Elexa or is this the only device? If you have been using 
the thermostat for sometime, how did it stop working?

Dave


On 1/14/2024 5:38 PM, M. Taylor wrote:

Hello Sarai,

Can you be more specific on how the app is broken?

This is to say, can you provide the steps to recreate the problem?

Also, does the Amazon basics thermostat have hardware buttons by which to 
control the device? Or is it all touch screen?  Do you no longer have access to 
the device?  This is to say, can you no longer control the device at all?

Thank you,

Mark

From: viphone@googlegroups.com  On Behalf Of
sarai.bucciare...@gmail.com
Sent: Saturday, January 13, 2024 7:59 PM
To: viphone@googlegroups.com
Cc: macvisionar...@googlegroups.com
Subject: Alexa iPhone app broken

Hi all:
If you have the Amazon basics thermostat and try and set schedule or temp with 
the Alexa iPhone app, you cannot. Looks like they broke it.

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Re: Alexa iPhone app broken

2024-01-17 Thread David Grossoehme 
Have you checked for updates on your thermostat lately to make sure 
there isn't an update for it?


Dave


On 1/16/2024 10:16 PM, sarai.bucciare...@gmail.com wrote:

Hi:
Amazon basics thermostat use to work fie for scheduling home, away and sleep 
times. Now you cannot set a scheduled event nor adjust thermostat, not even 
with screen recognition.
Open Alexa.
Choose devices.
Choose your thermostat.
Tap view or edit schedule button.
Then press the touchable action button. Nothing happens.
They've rearranged the app.




-Original Message-
From: viphone@googlegroups.com  On Behalf Of David 
Grossoehme
Sent: Tuesday, January 16, 2024 12:23 PM
To: viphone@googlegroups.com; M. Taylor 
Subject: Re: Alexa iPhone app broken

Is this a problem from the start of using the Elexa Basic Thermostat, or have 
you been using it for awhile and it just stopped?  Are you using other devices 
in your household with Elexa or is this the only device? If you have been using 
the thermostat for sometime, how did it stop working?

Dave


On 1/14/2024 5:38 PM, M. Taylor wrote:

Hello Sarai,

Can you be more specific on how the app is broken?

This is to say, can you provide the steps to recreate the problem?

Also, does the Amazon basics thermostat have hardware buttons by which to 
control the device? Or is it all touch screen?  Do you no longer have access to 
the device?  This is to say, can you no longer control the device at all?

Thank you,

Mark

From: viphone@googlegroups.com  On Behalf Of
sarai.bucciare...@gmail.com
Sent: Saturday, January 13, 2024 7:59 PM
To: viphone@googlegroups.com
Cc: macvisionar...@googlegroups.com
Subject: Alexa iPhone app broken

Hi all:
If you have the Amazon basics thermostat and try and set schedule or temp with 
the Alexa iPhone app, you cannot. Looks like they broke it.

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RE: Alexa iPhone app broken

2024-01-16 Thread sarai.bucciarelli 
Hi:
Amazon basics thermostat use to work fie for scheduling home, away and sleep 
times. Now you cannot set a scheduled event nor adjust thermostat, not even 
with screen recognition.
Open Alexa.
Choose devices.
Choose your thermostat. 
Tap view or edit schedule button.
Then press the touchable action button. Nothing happens.
They've rearranged the app.




-Original Message-
From: viphone@googlegroups.com  On Behalf Of David 
Grossoehme
Sent: Tuesday, January 16, 2024 12:23 PM
To: viphone@googlegroups.com; M. Taylor 
Subject: Re: Alexa iPhone app broken

Is this a problem from the start of using the Elexa Basic Thermostat, or have 
you been using it for awhile and it just stopped?  Are you using other devices 
in your household with Elexa or is this the only device? If you have been using 
the thermostat for sometime, how did it stop working?

Dave


On 1/14/2024 5:38 PM, M. Taylor wrote:
> Hello Sarai,
>
> Can you be more specific on how the app is broken?
>
> This is to say, can you provide the steps to recreate the problem?
>
> Also, does the Amazon basics thermostat have hardware buttons by which to 
> control the device? Or is it all touch screen?  Do you no longer have access 
> to the device?  This is to say, can you no longer control the device at all?
>
> Thank you,
>
> Mark
>
> From: viphone@googlegroups.com  On Behalf Of 
> sarai.bucciare...@gmail.com
> Sent: Saturday, January 13, 2024 7:59 PM
> To: viphone@googlegroups.com
> Cc: macvisionar...@googlegroups.com
> Subject: Alexa iPhone app broken
>
> Hi all:
> If you have the Amazon basics thermostat and try and set schedule or temp 
> with the Alexa iPhone app, you cannot. Looks like they broke it.

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Re: Alexa iPhone app broken

2024-01-16 Thread David Grossoehme 
When you say basic thermostat you need to give more details of the type 
of thermostat.  We know it is a smart thermostat, but is it for heat 
only, or heat and air conditioning?  What type of service is it being 
used on?  Is it a 3 stage heating and cooling system, which has a heat 
pump in the heating and cooling system? One thing to try to begin with 
is, try turning it off and then back on.  It's possible it needs a 
recycling of the service. There will be a 7 minute delay from when you 
shut it off until the system of your heating service completely shuts 
down.  I'd wait a few minutes after the 7 minute delay and wait up until 
15 minutes after you control the unit down before restarting it.


Dave


On 1/13/2024 10:59 PM, sarai.bucciare...@gmail.com wrote:


Hi all:

If you have the Amazon basics thermostat and try and set schedule or 
temp with the Alexa iPhone app, you cannot. Looks like they broke it.


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Re: Alexa iPhone app broken

2024-01-16 Thread David Grossoehme 
Is this a problem from the start of using the Elexa Basic Thermostat, or 
have you been using it for awhile and it just stopped?  Are you using 
other devices in your household with Elexa or is this the only device?  
If you have been using the thermostat for sometime, how did it stop working?


Dave


On 1/14/2024 5:38 PM, M. Taylor wrote:

Hello Sarai,

Can you be more specific on how the app is broken?

This is to say, can you provide the steps to recreate the problem?

Also, does the Amazon basics thermostat have hardware buttons by which to 
control the device? Or is it all touch screen?  Do you no longer have access to 
the device?  This is to say, can you no longer control the device at all?

Thank you,

Mark

From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Saturday, January 13, 2024 7:59 PM
To: viphone@googlegroups.com
Cc: macvisionar...@googlegroups.com
Subject: Alexa iPhone app broken

Hi all:
If you have the Amazon basics thermostat and try and set schedule or temp with 
the Alexa iPhone app, you cannot. Looks like they broke it.


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RE: Alexa iPhone app broken

2024-01-14 Thread M. Taylor 
Hello Sarai,

Can you be more specific on how the app is broken?

This is to say, can you provide the steps to recreate the problem?

Also, does the Amazon basics thermostat have hardware buttons by which to 
control the device? Or is it all touch screen?  Do you no longer have access to 
the device?  This is to say, can you no longer control the device at all?

Thank you,

Mark

From: viphone@googlegroups.com  On Behalf Of 
sarai.bucciare...@gmail.com
Sent: Saturday, January 13, 2024 7:59 PM
To: viphone@googlegroups.com
Cc: macvisionar...@googlegroups.com
Subject: Alexa iPhone app broken

Hi all:
If you have the Amazon basics thermostat and try and set schedule or temp with 
the Alexa iPhone app, you cannot. Looks like they broke it.
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Re: Alexa iphone App

2019-01-03 Thread Jeff Samco 

You can search in the App Store for the exact title:
Amazon Alexa
and you will see it is developed by
AMZN Mobile LLC

HTH,
Jeff

At 05:14 PM 1/3/2019, you wrote:

Hello again everyone,



I was wondering, how would I go about finding 
the Amazon Alexa App, for the iPhone?
I tried to search for it. But I don’t feel I 
am getting the results I need. Just a bit confused here.


What sorts of things can this App do?
I have a fire tablet, and a fire TV. Not an 
actual TV, but the box, that is bigger than the fire stick.


Thank you for any help or suggestions.

Terri

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Re: Alexa iphone App

2019-01-03 Thread Donna 
Hi

Here is the link to the Amazon Alexa app in the US app store. 

Amazon Alexa by AMZN Mobile LLC
https://itunes.apple.com/us/app/amazon-alexa/id944011620?mt=8

Donna

> 
> Hello again everyone,
> 
> 
> 
> I was wondering, how would I go about finding the Amazon Alexa App, for the 
> iPhone?
> I tried to search for it. But I don’t feel I am getting the results I need. 
> Just a bit confused here.
> 
> What sorts of things can this App do?
> I have a fire tablet, and a fire TV. Not an actual TV, but the box, that is 
> bigger than the fire stick.
> 
> Thank you for any help or suggestions.
> 
> Terri
> 
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