Yeah agreed it makes a lot of difference when you've been through it before
and have a lot of experience with many of the usual complaints / disputes
and how to eacalate things with npac or fcc when necessary. There's also
some nuances if your porting from certain carriers often you learn their
I've done the same thing with Bandwidth before. A capable porting team
makes a big difference.
On Wed, Jul 15, 2020, 2:51 PM chris wrote:
>
> Glad we could help you sort through this. We know how painful these
> situations can be sometimes :)
>
> chris
>
> On Wed, Jul 15, 2020 at 2:33 PM Aaron
Glad we could help you sort through this. We know how painful these
situations can be sometimes :)
chris
On Wed, Jul 15, 2020 at 2:33 PM Aaron C. de Bruyn via VoiceOps <
voiceops@voiceops.org> wrote:
> Finally got this sorted out thanks to Chris at Vilario.
> They were able to grab the numbers
Finally got this sorted out thanks to Chris at Vilario.
They were able to grab the numbers from Charter when voip.ms couldn't.
After they grabbed the numbers, they allowed the broken voip.ms porting
team to pull in the numbers over.
-A
On Wed, Jun 17, 2020 at 10:55 AM Aaron C. de Bruyn
wrote:
After getting some solid advice from a handful of people on the list, I
called Charter and said "Ok--I give up. If you can't help me, I guess I'll
see if NPAC or the FCC can help sort this out."
They replied "Just sign a LOI with voip.ms and have *them* pull the CSR".
I forwarded the message on
Have you guys filed a State PUC complaint? I've seen same day resolution
on that stuff sometimes.
On 6/18/20 5:48 PM, jd wrote:
I’m having this same issue with ringcentral, nobody is answering me
and they’re claiming to not even see the port request, it’s just rejected.
There must be
I’m having this same issue with ringcentral, nobody is answering me and they’re
claiming to not even see the port request, it’s just rejected.
There must be better protection here, ringcentral is raking in a lot of
money on something that isn’t used and they know it..
From: VoiceOps
+1
On 6/17/20 4:23 PM, Ross Tajvar wrote:
Sounds like they're jerking you around, and it's time to file a
complaint with the FCC.
On Wed, Jun 17, 2020, 4:20 PM Aaron C. de Bruyn via VoiceOps
mailto:voiceops@voiceops.org>> wrote:
Someone messaged me off-list. I should have been
Or the appropriate Public Service Commission. Usually when we have to do that,
the other carrier gets it fixed pretty quickly.
-Original Message-
From: "Ross Tajvar"
Sent: Wednesday, June 17, 2020 4:23pm
To: "Aaron C. de Bruyn"
Cc: "VoiceOps"
S
.
From: VoiceOps on behalf of Ross Tajvar
Sent: Wednesday, June 17, 2020 4:23 PM
To: Aaron C. de Bruyn
Cc: VoiceOps
Subject: Re: [VoiceOps] Charter/Spectrum Port Out?
Sounds like they're jerking you around, and it's time to file a complaint with
the FCC.
On Wed, Jun 17, 2020, 4:20 PM Aaron C
Sounds like they're jerking you around, and it's time to file a complaint
with the FCC.
On Wed, Jun 17, 2020, 4:20 PM Aaron C. de Bruyn via VoiceOps <
voiceops@voiceops.org> wrote:
> Someone messaged me off-list. I should have been clearer.
> We *have* included a copy of the bill and their
Someone messaged me off-list. I should have been clearer.
We *have* included a copy of the bill and their 4-digit PIN they use to
protect the voice services.
They ignore it. It keeps getting kicked back as rejected due to the
address.
I've called them 15 times over the last few weeks and been
12 matches
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