Hey, on the bright side, nearly none of the hotels are 911-compliant so
your odds of being busted are really low! Yay?
Obviously the major wholly-owned brands probably are compliant. From my
little dabbling in the industry I would put money on less than 50% of
franchises and independents being
- Original Message -
> From: "Duncan Turnbull via VoiceOps"
> It really depends on the hotels. These days they don’t seem to want to pay
> for a
> high service level and often can change a room if a guest is upset. Like
> everything landline use is decreasing and there isn’t as much
Yeah, somewhat. I can very effectively deal with healthcare in the
scenario and scale of a doctor’s office or even multi-office doctor’s
building. But not a hospital, which is a hotel with more checkins than
checkouts (too dark?). We have one transportation customer, no big deal.
I learned a
> On 5 Feb 2024, at 11:41, Carlos Alvarez via VoiceOps
> wrote:
>
> Anyway, add that to the massive list of why dealing with hotels is a career
> onto itself, and I backed out.
I expect that would be true of any industry or sector which has a somewhat
idiosyncratic usage of telephony, e.g.
“How can a user do completely the opposite of the established process and
make everything harder on everyone?”
One of the subsequent complaints from the desk is that transferring the
call then requires them to introduce it and say what room they are in,
which otherwise would be shown on the
It really depends on the hotels. These days they don’t seem to want to pay for a high service level and often can change a room if a guest is upset. Like everything landline use is decreasing and there isn’t as much money in it anymore so it’s a best efforts service which is more manageableA lot
> On 2 Feb 2024, at 17:45, Carlos Alvarez via VoiceOps
> wrote:
>
> The desk told me they get less than a handful of calls from rooms in a day.
> People pick up their cell phone and call the main number to reach them.
While I've never pretended to understand telephony end-users well, this
On Feb 2, 2024 at 1:21:53 PM, Jay Hennigan via VoiceOps <
voiceops@voiceops.org> wrote:
>
>
> Post-cellular, hotel phone systems are a cost center and most properties
> spend as little as possible to keep them functioning. The ability to
> easily order room service is about the only profit to be
On 2/2/24 11:40, Nate Burke via VoiceOps wrote:
We run a WISP, and have been doing business phone systems for a long
time. We provide Internet connections and Voice Trunk services to
hotels today, but a few are asking us to quote taking over their
internal phone networks (Usually from Mitel
e via VoiceOps"
To: VoiceOps@voiceops.org
Sent: Friday, February 2, 2024 1:40:33 PM
Subject: [VoiceOps] Hotel Phone Requirements
We run a WISP, and have been doing business phone systems for a long
time. We provide Internet connections and Voice Trunk services to
hotels today, but a few
We run a WISP, and have been doing business phone systems for a long
time. We provide Internet connections and Voice Trunk services to
hotels today, but a few are asking us to quote taking over their
internal phone networks (Usually from Mitel systems).
Just curious what caveats others have
applicable privileges.
*From:* Colton Conor
*Sent:* Thursday, April 4, 2019 8:40:11 PM
*To:* Matthew Yaklin
*Cc:* Jason Kuylen; VoiceOps@voiceops.org
*Subject:* Re: [VoiceOps] Hotel Phone
So if you had e911 per room, that would
same. Delivery of this message is not intended
> to waive any applicable privileges.
>
> --
> *From:* Colton Conor
> *Sent:* Thursday, April 4, 2019 8:40:11 PM
> *To:* Matthew Yaklin
> *Cc:* Jason Kuylen; VoiceOps@voiceops.org
> *Subject:* Re: [VoiceOps]
*Subject:* Re: [VoiceOps] Hotel Phone
So if you had e911 per room, that would be quite a bit of e911
charges. Most hotels I have seen have a 10 to 1 ratio for rooms to
phone lines. So a 100 room hotel gets 10 phone lines from the LEC. Are
you saying we would have to pay bandwidth.com <h
to:kuyl...@eastex.com>>
*Sent:* Thursday, April 4, 2019 12:08:32 PM
*To:* VoiceOps@voiceops.org <mailto:VoiceOps@voiceops.org>
*Subject:* Re: [VoiceOps] Hotel Phone
I’ve never heard of any other 911 requirement for hotel or
business phones outside of not have t
Not only must you look at federal law, but many states have specific
requirements also. For example, UT has had something stronger than the
proposed new federal laws since 2017. They specifically require that the
PSAP be able to call the person back no matter what, and to give floor,
suite, and
Re 911 requirements -- The SIPNOC conference discusses this kind of thing
annually. Eric Burger, CTO of the FCC, did a presentation and Q session on it
last year. Here are his presentation notes (though without the Q):
: Colton Conor
Date: 4/5/19 8:45 AM (GMT-05:00)
To: Matthew Yaklin
Cc: VoiceOps@voiceops.org, Jason Kuylen
Subject: Re: [VoiceOps] Hotel Phone
This is very interesting, as I doubt the PBX guys that currently install these
system are doing this, as they only get analog lines from us with 1 DID per
, April 4, 2019 8:40:11 PM
> *To:* Matthew Yaklin
> *Cc:* Jason Kuylen; VoiceOps@voiceops.org
> *Subject:* Re: [VoiceOps] Hotel Phone
>
> So if you had e911 per room, that would be quite a bit of e911 charges.
> Most hotels I have seen have a 10 to 1 ratio for rooms to phone lines
Cc: Jason Kuylen; VoiceOps@voiceops.org
Subject: Re: [VoiceOps] Hotel Phone
So if you had e911 per room, that would be quite a bit of e911 charges. Most
hotels I have seen have a 10 to 1 ratio for rooms to phone lines. So a 100 room
hotel gets 10 phone lines from the LEC. Are you saying we would
. Delivery of this message is not intended*
>> *to waive any applicable privileges.*
>>
>> --
>> *From:* VoiceOps on behalf of Jason
>> Kuylen
>> *Sent:* Thursday, April 4, 2019 12:08:32 PM
>> *To:* VoiceOps@voiceops.org
>>
t:* Thursday, April 4, 2019 12:08:32 PM
> *To:* VoiceOps@voiceops.org
> *Subject:* Re: [VoiceOps] Hotel Phone
>
>
> I’ve never heard of any other 911 requirement for hotel or business phones
> outside of not have to dial 9 to dial 911, ie 9911. Kari’s Law.
>
>
&g
I know, these are rather new (and changing) requirements, which is why I
got the training. No, I have no links for you.
On Thu, Apr 4, 2019 at 9:10 AM Jason Kuylen wrote:
> I’ve never heard of any other 911 requirement for hotel or business phones
> outside of not have to dial 9 to dial 911,
: VoiceOps on behalf of Jason Kuylen
Date: Thursday, April 4, 2019 at 12:10 PM
To: "VoiceOps@voiceops.org"
Subject: Re: [VoiceOps] Hotel Phone
I’ve never heard of any other 911 requirement for hotel or business phones
outside of not have to dial 9 to dial 911, ie 9911. Kari’s Law.
without
copying or disclosing it.
From: VoiceOps On Behalf Of Colton Conor
Sent: Wednesday, April 03, 2019 8:20 AM
To: Carlos Alvarez
Cc: voiceops@voiceops.org
Subject: Re: [VoiceOps] Hotel Phone System
*** THIS IS AN EXTERNAL E-MAIL. Please be cautious when opening attachments or
clicking link
:32 PM
To: VoiceOps@voiceops.org
Subject: Re: [VoiceOps] Hotel Phone
I’ve never heard of any other 911 requirement for hotel or business phones
outside of not have to dial 9 to dial 911, ie 9911. Kari’s Law.
Can anyone provide a link with more information?
Thanks.
Important/Confidential
I've never heard of any other 911 requirement for hotel or business phones
outside of not have to dial 9 to dial 911, ie 9911. Kari's Law.
Can anyone provide a link with more information?
Thanks.
Important/Confidential: This communication and any files or documents attached
to it are intended
The problem here is defining "service provider." Again in my 911 training
he kept saying things like "this isn't up to the service provider, but has
to be done by the customer's system." Well sure, but in a hosted
environment, we are the customer's system, and it is our problem. I
believe that
We're getting ready to provide VoIP Lines to a hotel (to go into an
existing PBX) They have a Mitel system as well. The Feed lines to the
Mitel are just POTS lines (started as straight POTS, now POTS out of a
FlexT1), so I can't imagine there is anything special about 911 other
than
Carlos,
I did not know about these specific hotel 911 rules, so thank you for
letting me know. Has anyone actually provided service to hotels, and can
comment on this?
We have provided analog lines to a hotel, but then another vendor came in
and put in what looked like an old school Mitel
You might already know, but there are a number of specific requirements for
911 calls from hotels, and lots of liability risk. You will have to make
sure you are compliant, and write up documents showing how you will
maintain compliance. I'm not an expert on this by any means because we
just
On Sun, Mar 31, 2019 at 08:03:43PM -0500, Colton Conor wrote:
> However, putting analog phones in brand new hotel in 2019 feels very
> old school and dated.
Certainly, one can seem why the aesthetics seem grim. On the other hand,
it's important to remember that hotels view phones strictly as a
licensing and the overcommit process.
>>
>>
>>
>>
>>
>> From: VoiceOps on behalf of Colton Conor
>>
>> Date: Saturday, March 30, 2019 at 10:14 AM
>> To: "voiceops@voiceops.org"
>> Subject: [VoiceOps] Hotel Phone System
e/1034202
>
>
>
> Section 4.4 covers licensing and the overcommit process.
>
>
>
>
>
> *From: *VoiceOps on behalf of Colton
> Conor
> *Date: *Saturday, March 30, 2019 at 10:14 AM
> *To: *"voiceops@voiceops.org"
> *Subject: *[VoiceOps] Hotel Pho
at 10:14 AM
To: "voiceops@voiceops.org"
Subject: [VoiceOps] Hotel Phone System
Anyone have recommendations on brands and models to deploy for a hotel? We use
Broadsoft as our voip switch, but the though of using standard licenses for a
100 room hotel would be expensive in monthly license
*On Behalf Of *Colton Conor
*Sent:* March 30, 2019 10:13 AM
*To:* voiceops@voiceops.org
*Subject:* [VoiceOps] Hotel Phone System
Anyone have recommendations on brands and models to deploy for a hotel? We
use Broadsoft as our voip switch, but the though of using standard licenses
for a 100 room
Anyone have recommendations on brands and models to deploy for a hotel? We
use Broadsoft as our voip switch, but the though of using standard licenses
for a 100 room hotel would be expensive in monthly license cost alone.
Hotel only wants 10 phone lines, so we are thinking about providing an
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