Re: Commonwealth 'Phish' email-Logon Problem
Yes, I have had it on several occasions in the past. Straight into the Trash! Severin Crisp On 29/11/2011, at 3:25 PM, Ronda Brown wrote: Hi WAMUGers, If you receive an email similar to one I received this morning saying it is from Commonwealth Bank, Subject: Logon problem. Delete it immediately, its a phishing email, don’t give any of your details. /Quote from the email I received: Dear Customer, We are having some difficulties in logging you on (Error Code: NTB09). In order to maintain access to NetBank please update your phone number in this Contact form to avoid online service suspension. Commonwealth Bank of Australia 2011 © Team. /End Quote I ran my cursor over the link they ask you to click on and it is: http:// virtuitivesolutions.net /aust2/x (I’ve deliberately put xxx's in as I don’t want someone inadvertently clicking on the link). Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug Assoc Professor R Severin Crisp, FIP, CPhys, FAIP 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia. Phone (08) 9842 1950 (Int'l +61 8 9842 1950) email mailto:sevcr...@westnet.com.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
iCal
All entries in Calender on my iPhone 4S have disappeared. Is this a bug or is it a feature? Or has some malicious soul let loose software which attacks the iPhone? Regards, Michael Hawkins -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: iCal
On 29/11/2011, at 6:02 PM, michael.hawkins wrote: All entries in Calender on my iPhone 4S have disappeared. Is this a bug or is it a feature? Or has some malicious soul let loose software which attacks the iPhone? Hi Michael, Certainly not a bug why would entries disappearing be a feature… How are you syncing Calendars? With iTunes or iCloud? On the iPhone Settings Mail, Contacts, Calendar Fetch New Data, what settings do you have ‘Push’ On or Off? If OFF, what do you have set under ‘Fetch’? Have you tried tap on Calendars button Hide All Calendars, then ‘Show All Calendars' Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: iCal
Thank goodness for Ronda. I haven't progressed to synchronising anything but some how or other hide calendars results in all entries disappearing and sometimes nothing disappears. Seems to be a number of permutations arise from pressing the various buttons in iCal. On 29/11/2011, at 6:42 PM, Ronda Brown ro...@mac.com wrote: On 29/11/2011, at 6:02 PM, michael.hawkins wrote: All entries in Calender on my iPhone 4S have disappeared. Is this a bug or is it a feature? Or has some malicious soul let loose software which attacks the iPhone? Hi Michael, Certainly not a bug why would entries disappearing be a feature… How are you syncing Calendars? With iTunes or iCloud? On the iPhone Settings Mail, Contacts, Calendar Fetch New Data, what settings do you have ‘Push’ On or Off? If OFF, what do you have set under ‘Fetch’? Have you tried tap on Calendars button Hide All Calendars, then ‘Show All Calendars' Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: iCal
Hi Michael, Are you are using iCal on your Mac, if you are, you need to be syncing it. Doesn’t sound like you have setup your iPhone 4S properly or completely? If you have not downloaded the iPhone User Guide for iOS5, I would suggest you do. iPhone User Guide for iOS 5by Apple Inc. http://itunes.apple.com/us/book/iphone-user-guide-for-ios-5/id470309864?mt=11 Calendar is explained in Chapter 10 in PDF version or Page 121 in the eBook version. Cheers, Ronni On 29/11/2011, at 6:54 PM, Michael Hawkins wrote: Thank goodness for Ronda. I haven't progressed to synchronising anything but some how or other hide calendars results in all entries disappearing and sometimes nothing disappears. Seems to be a number of permutations arise from pressing the various buttons in iCal. On 29/11/2011, at 6:42 PM, Ronda Brown ro...@mac.com wrote: On 29/11/2011, at 6:02 PM, michael.hawkins wrote: All entries in Calender on my iPhone 4S have disappeared. Is this a bug or is it a feature? Or has some malicious soul let loose software which attacks the iPhone? Hi Michael, Certainly not a bug why would entries disappearing be a feature… How are you syncing Calendars? With iTunes or iCloud? On the iPhone Settings Mail, Contacts, Calendar Fetch New Data, what settings do you have ‘Push’ On or Off? If OFF, what do you have set under ‘Fetch’? Have you tried tap on Calendars button Hide All Calendars, then ‘Show All Calendars' Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Tivizen problem
Hi all, Before i upgraded the iPad2 to iOS 5 my Tivizen would work well which was very handy when travelling. After upgrading, Tivizen has a problem connecting to the iPad. The first thing I noticed after turning on Tivizen was the iPads WiFi Network screen showed on the left side under Settings the correct WiFi network, namely Tivizen + No. but on the right side under WiFi Networks it also showed the selected WiFi network Tivizen etc. with the golf ball turning forever. Queried Elgato about this behavior and received the following answer: Please note that iOS 5 no longer shows a check mark when you connect to tizi’s Wi-Fi network. Instead you’ll see the “spinning wheel” icon, even after you are connected. This is an iOS 5 quirk, but it doesn’t affect tizi performance. We’ve reached out to Apple to see if this can be addressed with a future iOS update, our FAQ has more details. We’re also already hard at work preparing the next update, so stay tuned. However, when I connect the iPad to my home airport express it shows the network name with the tick. I wonder if anyone else out there has experienced this problem ? Thanks Walter -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Cannot open Pages documents on iPad
First the good news; I bought a Apple Bluetooth keyboard on the Apple store sale last Friday. It arrived today and synced up easily with the iPad 1. It's a nice keyboard to use, good feel, and I'm looking forward to using it more - in particular with Pages which I've had on the iPad for over a year. Whilst travelling in October this year, I wrote a number of diary notes/blogs in Pages on the iPad. When I arrived back in Australia, I upgraded to the new version of Pages, and also OS5 and started syncing with iCloud. Now I find I cannot open the documents I created in Europe. I cannot select them either when using the Edit command in Pages. There are about 15 documents. Some of them have a bar across the bottom that looks like it is waiting to download. Others have an arrow on the top right hand corner, but when I tap them to open them, I get a message saying I need to be connected to the internet. But I already am connected These are not documents created on the Mac with a desktop version of Pages, these are documents I created on the same iPad, but now since an upgrade, I cannot do anything with them. Fortunately the stories have already been pasted into a proper online blog, but if they hadn't been, I'd be really stressed about not being able to open them. I have an iPad 1, with all software up to date. I've not tried to find these documents on my desktop Mac Mini or open them on Desktop Pages. Should I? Ta Tim -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Backup has stopped working ???
Hi folks, I have used backup for some time now to send my essential files offsite to iDisk. I only just realised that all my weekly backups have failed since mid October. I cannot see any reason why this has happened and it won't even do so manually. Any ideas please ? Has it been superseded by iCloud already ? I am not using Lion yet. Regards, Stephen Chape -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Cannot open Pages documents on iPad
Hi Tim, Yes I like the small and light, yet totally functional Apple bluetooth keyboard as well. You could try looking on the iCloud website to see what state iCloud itself believes the documents are in. If the documents are there you can then download them to your Mac. To check the iCloud website: 1) Point Safari at https://www.icloud.com/ and log in using your Apple ID and password. Check the keep me logged in checkbox if you like. 2) Select the iWork icon if it is visible on the screen. If it is not visible select the cloud icon at the top left of the page and then select the iWork icon. 3) You will then see all the iWork documents that you have stored on iCloud. If the documents you are after are there, clicking on them will display a Download button that will allow you to download a copy to your Mac. Cheers, Carlo On 29/11/2011, at 20:30 , Tim Law wrote: First the good news; I bought a Apple Bluetooth keyboard on the Apple store sale last Friday. It arrived today and synced up easily with the iPad 1. It's a nice keyboard to use, good feel, and I'm looking forward to using it more - in particular with Pages which I've had on the iPad for over a year. Whilst travelling in October this year, I wrote a number of diary notes/blogs in Pages on the iPad. When I arrived back in Australia, I upgraded to the new version of Pages, and also OS5 and started syncing with iCloud. Now I find I cannot open the documents I created in Europe. I cannot select them either when using the Edit command in Pages. There are about 15 documents. Some of them have a bar across the bottom that looks like it is waiting to download. Others have an arrow on the top right hand corner, but when I tap them to open them, I get a message saying I need to be connected to the internet. But I already am connected These are not documents created on the Mac with a desktop version of Pages, these are documents I created on the same iPad, but now since an upgrade, I cannot do anything with them. Fortunately the stories have already been pasted into a proper online blog, but if they hadn't been, I'd be really stressed about not being able to open them. I have an iPad 1, with all software up to date. I've not tried to find these documents on my desktop Mac Mini or open them on Desktop Pages. Should I? Ta Tim -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Backup has stopped working ???
Hi Stephen, I just tested my copy of Backup and it works just fine. Have your tried to ‘backup’ to a cd or DVD? Cheers, Peder On 29/11/2011, at 21:56 PM, Stephen Chape wrote: Hi folks, I have used backup for some time now to send my essential files offsite to iDisk. I only just realised that all my weekly backups have failed since mid October. I cannot see any reason why this has happened and it won't even do so manually. Any ideas please ? Has it been superseded by iCloud already ? I am not using Lion yet. Regards, Stephen Chape -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Cannot open Pages documents on iPad
Thanks Carlo, When I go to https://www.icloud.com/ on either the iPhone or iPad, Safari flicks me through to a page that will only allow me to 'Set up iCloud', 'install find my iPhone', and 'Install Find my friends'. There is no option to log in.iCloud IS setup on both devices and apart from this, is functioning as I would expect. I cannot find a place to 'see' the documents as they are stored on iCloud, unlike I could with iDisk in the good old days :-) However, when I go to https://www.icloud.com/ on my Mac Mini, and then to iWork, I see the documents I am seeking. Any that are in Word, or created with the new version of Pages on the iPad (I created a test document yesterday before asking for help) are working as expected and will download. However the documents I created on the iPad in October remain a problem. I can select them and delete them. But if I click on them to try to download them, a flag comes up on the document saying 'Updating' and stays there for ages, like 10 minutes. It looks like these documents are toast. As I said in my original query, the contents of them have already been pasted over into my wordpress travel blog, but geez, if not, I'd be mighty miffed. I imagine I'm not alone. The sequence of events again is. 1. Travelling in Europe, I created a document each day as a diary. It was easier to write into Pages, than straight into the wordpress blog site which I could only do when online. The version of Pages on the iPad was the one current in September/ October, 2011 2. Whilst I was away, iCloud and the updated version of Pages for iPad was released. I did not update whilst away as I needed to connect to my desktop computer. 3. On return to Australia, I updated to OS5, updated Pages on the desktop, iPhone and iPad, and started using iCloud. 4. Browsing through Pages yesterday so I could test my new bluetooth keyboard with the intention of recording investigation reports on the iPad, I find these documents written in the previous version are not functioning. This has shaken my confidence in Pages, as if for example I'm in the middle of a major investigation in a workplace dispute and have recorded the evidence of several respondents, then Pages gets updated; am I going to lose access to all my work??? That's a concern for the future. For now, I'll use iWork online to delete these older documents, unless someone has an idea that might resurrect them. For anyone that's interested, my blog is at lawtbm.wordpress.com. It documents a family trip to Europe using Eurail pass for the trains and a self organised itinerary. Thanks Tim On 29/11/2011, at 10:07 PM, cm wrote: Hi Tim, Yes I like the small and light, yet totally functional Apple bluetooth keyboard as well. You could try looking on the iCloud website to see what state iCloud itself believes the documents are in. If the documents are there you can then download them to your Mac. To check the iCloud website: 1) Point Safari at https://www.icloud.com/ and log in using your Apple ID and password. Check the keep me logged in checkbox if you like. 2) Select the iWork icon if it is visible on the screen. If it is not visible select the cloud icon at the top left of the page and then select the iWork icon. 3) You will then see all the iWork documents that you have stored on iCloud. If the documents you are after are there, clicking on them will display a Download button that will allow you to download a copy to your Mac. Cheers, Carlo On 29/11/2011, at 20:30 , Tim Law wrote: First the good news; I bought a Apple Bluetooth keyboard on the Apple store sale last Friday. It arrived today and synced up easily with the iPad 1. It's a nice keyboard to use, good feel, and I'm looking forward to using it more - in particular with Pages which I've had on the iPad for over a year. Whilst travelling in October this year, I wrote a number of diary notes/blogs in Pages on the iPad. When I arrived back in Australia, I upgraded to the new version of Pages, and also OS5 and started syncing with iCloud. Now I find I cannot open the documents I created in Europe. I cannot select them either when using the Edit command in Pages. There are about 15 documents. Some of them have a bar across the bottom that looks like it is waiting to download. Others have an arrow on the top right hand corner, but when I tap them to open them, I get a message saying I need to be connected to the internet. But I already am connected These are not documents created on the Mac with a desktop version of Pages, these are documents I created on the same iPad, but now since an upgrade, I cannot do anything with them. Fortunately the stories have already been pasted into a proper online blog, but if they hadn't been, I'd be really stressed about not being able to open them. I have an iPad 1, with all software up to date. I've not
Re: Commonwealth 'Phish' email-Logon Problem
Have not had one from a bank but received something similar yesterday from, allegedly, Adobe System Incorporation which went into the trash. John Thompson On 29/11/2011, at 4:26 PM, Severin Crisp wrote: Yes, I have had it on several occasions in the past. Straight into the Trash! Severin Crisp On 29/11/2011, at 3:25 PM, Ronda Brown wrote: Hi WAMUGers, If you receive an email similar to one I received this morning saying it is from Commonwealth Bank, Subject: Logon problem. Delete it immediately, its a phishing email, don’t give any of your details. /Quote from the email I received: Dear Customer, We are having some difficulties in logging you on (Error Code: NTB09). In order to maintain access to NetBank please update your phone number in this Contact form to avoid online service suspension. Commonwealth Bank of Australia 2011 © Team. /End Quote I ran my cursor over the link they ask you to click on and it is: http:// virtuitivesolutions.net /aust2/x (I’ve deliberately put xxx's in as I don’t want someone inadvertently clicking on the link). Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug Assoc Professor R Severin Crisp, FIP, CPhys, FAIP 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia. Phone (08) 9842 1950 (Int'l +61 8 9842 1950) email mailto:sevcr...@westnet.com.au -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Cannot open Pages documents on iPad
Hi Tim, 3. On return to Australia, I updated to OS5, updated Pages on the desktop, iPhone and iPad, and started using iCloud. So all the Pages documents were created on the iPad before you had iCloud syncing setup? Did you sync the Pages Documents to your Mac as soon as you returned home to your computer and BEFORE setting up iCloud? You won’t see these Pages Documents in iCloud if you didn’t. DON’T delete the Pages Documents until we have time to sort out what has happened and ways to restore the documents. I haven’t had time to read your post thoroughly, as soon as I’m able I’ll get back to you and try to give any assistance I can. Just don’t delete the Pages documents because once deleted they are gone! Cheers, Ronni On 30/11/2011, at 6:37 AM, Tim Law wrote: Thanks Carlo, When I go to https://www.icloud.com/ on either the iPhone or iPad, Safari flicks me through to a page that will only allow me to 'Set up iCloud', 'install find my iPhone', and 'Install Find my friends'. There is no option to log in.iCloud IS setup on both devices and apart from this, is functioning as I would expect. I cannot find a place to 'see' the documents as they are stored on iCloud, unlike I could with iDisk in the good old days :-) However, when I go to https://www.icloud.com/ on my Mac Mini, and then to iWork, I see the documents I am seeking. Any that are in Word, or created with the new version of Pages on the iPad (I created a test document yesterday before asking for help) are working as expected and will download. However the documents I created on the iPad in October remain a problem. I can select them and delete them. But if I click on them to try to download them, a flag comes up on the document saying 'Updating' and stays there for ages, like 10 minutes. It looks like these documents are toast. As I said in my original query, the contents of them have already been pasted over into my wordpress travel blog, but geez, if not, I'd be mighty miffed. I imagine I'm not alone. The sequence of events again is. 1. Travelling in Europe, I created a document each day as a diary. It was easier to write into Pages, than straight into the wordpress blog site which I could only do when online. The version of Pages on the iPad was the one current in September/ October, 2011 2. Whilst I was away, iCloud and the updated version of Pages for iPad was released. I did not update whilst away as I needed to connect to my desktop computer. 3. On return to Australia, I updated to OS5, updated Pages on the desktop, iPhone and iPad, and started using iCloud. 4. Browsing through Pages yesterday so I could test my new bluetooth keyboard with the intention of recording investigation reports on the iPad, I find these documents written in the previous version are not functioning. This has shaken my confidence in Pages, as if for example I'm in the middle of a major investigation in a workplace dispute and have recorded the evidence of several respondents, then Pages gets updated; am I going to lose access to all my work??? That's a concern for the future. For now, I'll use iWork online to delete these older documents, unless someone has an idea that might resurrect them. For anyone that's interested, my blog is at lawtbm.wordpress.com. It documents a family trip to Europe using Eurail pass for the trains and a self organised itinerary. Thanks Tim On 29/11/2011, at 10:07 PM, cm wrote: Hi Tim, Yes I like the small and light, yet totally functional Apple bluetooth keyboard as well. You could try looking on the iCloud website to see what state iCloud itself believes the documents are in. If the documents are there you can then download them to your Mac. To check the iCloud website: 1) Point Safari at https://www.icloud.com/ and log in using your Apple ID and password. Check the keep me logged in checkbox if you like. 2) Select the iWork icon if it is visible on the screen. If it is not visible select the cloud icon at the top left of the page and then select the iWork icon. 3) You will then see all the iWork documents that you have stored on iCloud. If the documents you are after are there, clicking on them will display a Download button that will allow you to download a copy to your Mac. Cheers, Carlo On 29/11/2011, at 20:30 , Tim Law wrote: First the good news; I bought a Apple Bluetooth keyboard on the Apple store sale last Friday. It arrived today and synced up easily with the iPad 1. It's a nice keyboard to use, good feel, and I'm looking forward to using it more - in particular with Pages which I've had on the iPad for over a year. Whilst travelling in October this year, I wrote a number of diary notes/blogs in Pages on the iPad. When I arrived back in Australia, I upgraded to the new version of Pages, and also OS5 and started
Re: Cannot open Pages documents on iPad
On 30/11/2011, at 7:48 AM, Ronda Brown wrote: Hi Tim, 3. On return to Australia, I updated to OS5, updated Pages on the desktop, iPhone and iPad, and started using iCloud. So all the Pages documents were created on the iPad before you had iCloud syncing setup? Yes, All the Pages Documents I can no longer access were created on the iPad before iCloud. Documents I have created since updating Pages, OS5 and sync to iCloud work as expected. Did you sync the Pages Documents to your Mac as soon as you returned home to your computer and BEFORE setting up iCloud? You won’t see these Pages Documents in iCloud if you didn’t. They are in iCloud, so I assume I did everything correctly. But I cannot download them and by clicking on them they have a flag come up saying they are updating. This never completes - well, after ten minutes anyway. I didn't upgrade for a few days after arriving home, so 'assumed' Pages synced as it normally would have done prior to upgrading. I don't recall doing anything special - y'know, just let the Mac do it's thing DON’T delete the Pages Documents until we have time to sort out what has happened and ways to restore the documents. I haven’t had time to read your post thoroughly, as soon as I’m able I’ll get back to you and try to give any assistance I can. Just don’t delete the Pages documents because once deleted they are gone! Sure. I won't delete them, but as the posting (below) says, they are no longer needed. But it's a worry that this can happen following an upgrade. Cheers, Ronni Thanks Ronni. Tim On 30/11/2011, at 6:37 AM, Tim Law wrote: Thanks Carlo, When I go to https://www.icloud.com/ on either the iPhone or iPad, Safari flicks me through to a page that will only allow me to 'Set up iCloud', 'install find my iPhone', and 'Install Find my friends'. There is no option to log in.iCloud IS setup on both devices and apart from this, is functioning as I would expect. I cannot find a place to 'see' the documents as they are stored on iCloud, unlike I could with iDisk in the good old days :-) However, when I go to https://www.icloud.com/ on my Mac Mini, and then to iWork, I see the documents I am seeking. Any that are in Word, or created with the new version of Pages on the iPad (I created a test document yesterday before asking for help) are working as expected and will download. However the documents I created on the iPad in October remain a problem. I can select them and delete them. But if I click on them to try to download them, a flag comes up on the document saying 'Updating' and stays there for ages, like 10 minutes. It looks like these documents are toast. As I said in my original query, the contents of them have already been pasted over into my wordpress travel blog, but geez, if not, I'd be mighty miffed. I imagine I'm not alone. The sequence of events again is. 1. Travelling in Europe, I created a document each day as a diary. It was easier to write into Pages, than straight into the wordpress blog site which I could only do when online. The version of Pages on the iPad was the one current in September/ October, 2011 2. Whilst I was away, iCloud and the updated version of Pages for iPad was released. I did not update whilst away as I needed to connect to my desktop computer. 3. On return to Australia, I updated to OS5, updated Pages on the desktop, iPhone and iPad, and started using iCloud. 4. Browsing through Pages yesterday so I could test my new bluetooth keyboard with the intention of recording investigation reports on the iPad, I find these documents written in the previous version are not functioning. This has shaken my confidence in Pages, as if for example I'm in the middle of a major investigation in a workplace dispute and have recorded the evidence of several respondents, then Pages gets updated; am I going to lose access to all my work??? That's a concern for the future. For now, I'll use iWork online to delete these older documents, unless someone has an idea that might resurrect them. For anyone that's interested, my blog is at lawtbm.wordpress.com. It documents a family trip to Europe using Eurail pass for the trains and a self organised itinerary. Thanks Tim On 29/11/2011, at 10:07 PM, cm wrote: Hi Tim, Yes I like the small and light, yet totally functional Apple bluetooth keyboard as well. You could try looking on the iCloud website to see what state iCloud itself believes the documents are in. If the documents are there you can then download them to your Mac. To check the iCloud website: 1) Point Safari at https://www.icloud.com/ and log in using your Apple ID and password. Check the keep me logged in checkbox if you like. 2) Select the iWork icon if it is visible on the screen. If it is not visible select the
Re: MacBook Pro will not start up
I would like to add my pennyworth to the discussion on Joondalup Mac shop , I lived in Floreat ,NOW ALMOST IN WOODLANDS (counting down to the 14th ) but always considered the drive up to Joondalup well worth the effort -- GO MIKE:-) Malcolm McCallum doc...@westnet.com.au Skype docmactor On 03/09/2011, at 11:02 AM, Ronda Brown wrote: Hi Matt, Oh yes, definitely NOT your daughter’s fault, if it is the Graphics/ Video Card. It will be covered by warranty and Joondalup are honest and excellent. I live down south and it is always a pain getting my machines to Joondalup when something really bad happens, but 'good ole Daniel' helps me out ;-) Best of luck. Ronni On 03/09/2011, at 10:54 AM, Matt Falvey wrote: Hi Ronni, thanks for the reply. I was thinking it was going to be serious too. As it is still under the 12 month warrantee I will get it up to Joondalup. Now I have to convince my daughter she is not to blame! Thanks again Ronni. Matt On 03/09/2011, at 9:00 AM, Ronda Brown wrote: Hi Matt, On 03/09/2011, at 12:21 AM, Matt Falvey wrote: Hi Ronni, Unfortunately this is the Unibody with the built in battery. That is why I tried pressing at the same time the Shift, Control, Option on the LHS along with the Start button, releasing and waiting 5 seconds and then pressing the start button. Which I think is resetting the SMC for the Unibody which is it version of resetting the SMC for the removable battery MBP's that you have shown below? Yes, this is correct. Anyway it didn't work. My daughter said that she had been using the MBP watching videos' and had put it to sleep and then could not get it to restart from then on. So it appears as if it had not been turned off when it stopped. I’m hoping it is not what I suspect, but It does sound similar to what happened on one of my previous MacBook Pros, a 17” MBP3,1 Intel Core 2 Duo 2.4GHz that had NVIDIA GeForce 8600M GT Graphics Card installed. I ended up having two LogicBoard replacements done by Nick at Joondalup MacWorx before the issue was eventually resolved. Can you get the MBP to startup if you hold the Power Button down for a few seconds longer than normal? When my MBP would not ‘wake from sleep’, I went through all the resetting SMC, PRAM etc, all to no effect. I won’t include everything I tried to get my MBP working properly again, I have a six (6) page document of everything I did. I used every diagnostic and repair tool I have, I had Daniel look at the MBP and run all his tests over it. I could manage to get it to ‘wake from sleep’ for a few days, and then it would not. At one stage, when everything I tried failed to correct the problem. I Booted from SL install disc, used Disk Utility (on the disc) and ERASED the system on MBP Then Installed Snow Leopard restored from a Time Machine backup. MBP worked for a few days, then same thing. If it is the NVIDIA GeForce 8600M GT Graphics, it will need to be replaced, which means the LogicBoard will need to be replaced. I would suggest you get Daniel to have a look at it, and if it is the Video Card / LogicBoard it will need to be replaced by MacWorx Joondalup. Cheers, Ronni Thanks Matt On 02/09/2011, at 2:23 PM, Ronda Brown wrote: Matt Falvey Thu, 01 Sep 2011 22:31:36 -0700 Hi, my daughter is having a problem with her MacBook Pro 2.4GHz Intel Core 2 Duo, 10.6.8, no additional memory added, it will not start up by pressing the start up button. I had a look at the web help and tried the recommended fixes. Looked at the contacts, tried another power source, checked the battery indicator - all lights on green. Still nothing. Then went down the list to resetting the System Management Controller SMC and pressed Shift Control Option on the LHS along with the Start button, released them and waited 5 seconds and pressed the start button, still nothing. After this I checked the battery indicator and there was nothing (?), looked at the light on the charger charging fine, hooked up another charger charging fine. Put the other charger back on its MBP and it worked fine. So am back to the same problem press the start up button and nothing whatsoever happens, at the start it appeared as it the battery was fully charged, but now without doing anything it appears totally discharged. Any ideas would be greatly appreciated. Hi Matt, Is the MacBook Pro one that has a removable battery, ie before the Unibody model with in-built battery? If so: 1. Disconnect the power cord. 2. Remove the battery 3. Then hold the power button for at least 5 seconds. 4. Then reinsert the battery and reconnect the power cord, and check whether the problem has been resolved. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.6.8 Snow Leopard OS X 10.7 Lion Windows 7
27 iMac Screen going black but not sleeping
Hi All A fiend of mine has a problem with a 27 iMac (bought early 2009). Occasionally the screen goes black but everything seems to keep going in the background (music keeps playing etc). If he turns it off (using the power button) it restarts OK then the screen goes black again. If he turns off and leaves it for a while it starts OK doesn't go black for a while. I suspect it is a heat problem with either the screen itself or the qraphics card. I have seen some discussion on various websites (including the apple support forums) of heat problems with these iMacs but the symptoms don't seem quite the same. I noticed what I assume is a slotted vent hole on the back of the iMac (lower centre) with a bit of dust around it but as it is obscured by the stand I couldn't get a proper look at it. Does anyone have any experience or knowledge of: 1. iMacs showing similar symptoms and the likely cause - is this a known issue 2. How to check for, and clean out dust I often have to clean dust out of various computers (including my Mac Pro) by blowing or vacuuming but it is best to determine where the dust is built up so you draw the dust out of the build up rather than forcing it further in. And of course these iMacs are not easy to get into. It is still under apple care (just) and he is hoping to make use of that but is not yet sure if he can find the original receipt. Regards Shayne -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: 27 iMac Screen going black but not sleeping
Hi Shayne, As far as the original receipt is concerned I believe your friend will be OK. I have actually had a piece of hardware replaced at the Apple Store and they didn't even ask to see the receipt. Using the serial number, their computer records showed that the item was registered to me. I don't know if this is standard policy or a one-off polite Apple rep., but your friend could give the store a call and check. As for the black screen, I seem to remember that there was some discontent surrounding the iMac display some years back. I don't recall the details of the problem but I believe Apple issued a firmware fix. Does your friend have the latest firmware? Cheers, Carlo On 30/11/2011, at 12:12 , S Beach wrote: Hi All A fiend of mine has a problem with a 27 iMac (bought early 2009). Occasionally the screen goes black but everything seems to keep going in the background (music keeps playing etc). If he turns it off (using the power button) it restarts OK then the screen goes black again. If he turns off and leaves it for a while it starts OK doesn't go black for a while. I suspect it is a heat problem with either the screen itself or the qraphics card. I have seen some discussion on various websites (including the apple support forums) of heat problems with these iMacs but the symptoms don't seem quite the same. I noticed what I assume is a slotted vent hole on the back of the iMac (lower centre) with a bit of dust around it but as it is obscured by the stand I couldn't get a proper look at it. Does anyone have any experience or knowledge of: 1. iMacs showing similar symptoms and the likely cause - is this a known issue 2. How to check for, and clean out dust I often have to clean dust out of various computers (including my Mac Pro) by blowing or vacuuming but it is best to determine where the dust is built up so you draw the dust out of the build up rather than forcing it further in. And of course these iMacs are not easy to get into. It is still under apple care (just) and he is hoping to make use of that but is not yet sure if he can find the original receipt. Regards Shayne -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Cannot open Pages documents on iPad
Hi Tim, I had started typing a reply earlier this morning, but had to halt and do a client’s job and my ‘draft' email did not save :( So I’ve now had to try and get my train of thought back and remember what I was going to say. On 30/11/2011, at 8:06 AM, Tim Law wrote: On 30/11/2011, at 7:48 AM, Ronda Brown wrote: Hi Tim, 3. On return to Australia, I updated to OS5, updated Pages on the desktop, iPhone and iPad, and started using iCloud. So all the Pages documents were created on the iPad before you had iCloud syncing setup? Yes, All the Pages Documents I can no longer access were created on the iPad before iCloud. How did you get these Pages documents from the iPad onto your Mac when you returned? Did you export / transfer them into iTunes File sharing section Pages App and then selected them all and ‘Save To’ to save them to a location on your Mac? Did you do this BEFORE you updated Pages Application and setup iCloud? If so would the documents open in Pages then? Documents I have created since updating Pages, OS5 and sync to iCloud work as expected. As we would expect them to as they are all compatible with each other since updating. Did you sync the Pages Documents to your Mac as soon as you returned home to your computer and BEFORE setting up iCloud? You won’t see these Pages Documents in iCloud if you didn’t. They are in iCloud, so I assume I did everything correctly. But I cannot download them and by clicking on them they have a flag come up saying they are updating. This never completes - well, after ten minutes anyway. You will need to let them update to the new format. Depending on how large the 15 documents you created on the iPad while you were away are , I presume this could take quite some time. I'm also a bit concerned (not knowing exactly what you did immediately you returned home to your Mac) if the Pages documents that were created on the iPad prior to updating Pages App iCloud etc, have not been properly downloaded to the Mac Pages format are still in the iOS format? The Mac and iOS versions of the same iWork document are different. When you load a Mac version of an iWork document into an iOS iWork app, the document is converted to the iOS format. I didn't upgrade for a few days after arriving home, so 'assumed' Pages synced as it normally would have done prior to upgrading. I don't recall doing anything special - y'know, just let the Mac do it's thing…. How were you syncing, via MobileMe or iTunes? Did you check you could open the Pages Documents first before you did a sync? Cheers, Ronni DON’T delete the Pages Documents until we have time to sort out what has happened and ways to restore the documents. I haven’t had time to read your post thoroughly, as soon as I’m able I’ll get back to you and try to give any assistance I can. Just don’t delete the Pages documents because once deleted they are gone! Sure. I won't delete them, but as the posting (below) says, they are no longer needed. But it's a worry that this can happen following an upgrade. Cheers, Ronni Thanks Ronni. Tim On 30/11/2011, at 6:37 AM, Tim Law wrote: Thanks Carlo, When I go to https://www.icloud.com/ on either the iPhone or iPad, Safari flicks me through to a page that will only allow me to 'Set up iCloud', 'install find my iPhone', and 'Install Find my friends'. There is no option to log in.iCloud IS setup on both devices and apart from this, is functioning as I would expect. I cannot find a place to 'see' the documents as they are stored on iCloud, unlike I could with iDisk in the good old days :-) However, when I go to https://www.icloud.com/ on my Mac Mini, and then to iWork, I see the documents I am seeking. Any that are in Word, or created with the new version of Pages on the iPad (I created a test document yesterday before asking for help) are working as expected and will download. However the documents I created on the iPad in October remain a problem. I can select them and delete them. But if I click on them to try to download them, a flag comes up on the document saying 'Updating' and stays there for ages, like 10 minutes. It looks like these documents are toast. As I said in my original query, the contents of them have already been pasted over into my wordpress travel blog, but geez, if not, I'd be mighty miffed. I imagine I'm not alone. The sequence of events again is. 1. Travelling in Europe, I created a document each day as a diary. It was easier to write into Pages, than straight into the wordpress blog site which I could only do when online. The version of Pages on the iPad was the one current in September/ October, 2011 2. Whilst I was away, iCloud and the updated version of Pages for iPad was released. I did not update whilst away as I needed to connect to my desktop computer. 3. On
Re: Cannot open Pages documents on iPad
On 30/11/2011, at 1:00 PM, Ronda Brown wrote: Hi Tim, I had started typing a reply earlier this morning, but had to halt and do a client’s job and my ‘draft' email did not save :( So I’ve now had to try and get my train of thought back and remember what I was going to say. On 30/11/2011, at 8:06 AM, Tim Law wrote: On 30/11/2011, at 7:48 AM, Ronda Brown wrote: Hi Tim, 3. On return to Australia, I updated to OS5, updated Pages on the desktop, iPhone and iPad, and started using iCloud. So all the Pages documents were created on the iPad before you had iCloud syncing setup? Yes, All the Pages Documents I can no longer access were created on the iPad before iCloud. How did you get these Pages documents from the iPad onto your Mac when you returned? I didn't. I left them on the iPad. As I didn't need them any more, I didn't need to do anything with them. Whilst travelling I used them to write my blog on the train for example, then uploaded them to the wordpress site when I had wifi. I could have deleted from the iPad at the time, but never got around to it. My concern was raised last night when I couldn't open them on the machine they were created on. Did you export / transfer them into iTunes File sharing section Pages App and then selected them all and ‘Save To’ to save them to a location on your Mac? Nope. As above. Did you do this BEFORE you updated Pages Application and setup iCloud? Nope. As above. If so would the documents open in Pages then? Documents I have created since updating Pages, OS5 and sync to iCloud work as expected. As we would expect them to as they are all compatible with each other since updating. Did you sync the Pages Documents to your Mac as soon as you returned home to your computer and BEFORE setting up iCloud? You won’t see these Pages Documents in iCloud if you didn’t. They are in iCloud, so I assume I did everything correctly. But I cannot download them and by clicking on them they have a flag come up saying they are updating. This never completes - well, after ten minutes anyway. You will need to let them update to the new format. Depending on how large the 15 documents you created on the iPad while you were away are , I presume this could take quite some time. I'm also a bit concerned (not knowing exactly what you did immediately you returned home to your Mac) if the Pages documents that were created on the iPad prior to updating Pages App iCloud etc, have not been properly downloaded to the Mac Pages format are still in the iOS format? I suspect this is the case. They would have been created in the old IOS format. I'm going out for my own work now, so will try to open them in iCloud/iWorks again. However this morning, nothing upgraded despite me leaving the computer for an hour. If I try to open them on the iPad or iPhone, both running OS5, there is a little blue activity bar across the bottom of each one for a second or so, then the action stops. The Mac and iOS versions of the same iWork document are different. When you load a Mac version of an iWork document into an iOS iWork app, the document is converted to the iOS format. I didn't upgrade for a few days after arriving home, so 'assumed' Pages synced as it normally would have done prior to upgrading. I don't recall doing anything special - y'know, just let the Mac do it's thing…. How were you syncing, via MobileMe or iTunes? MobileMe. Did you check you could open the Pages Documents first before you did a sync? No. Ronni, I suspect that will the upgrades of both Pages, and the OS and the move to iCloud, these documents have been lost/locked in some past version timewarp. This is not a real problem for me now, but I'm cautious for the future. Should I be downloading every Pages document I have created on the iPad immediately onto the Desktop Mac?? Thanks Tim DON’T delete the Pages Documents until we have time to sort out what has happened and ways to restore the documents. I haven’t had time to read your post thoroughly, as soon as I’m able I’ll get back to you and try to give any assistance I can. Just don’t delete the Pages documents because once deleted they are gone! Sure. I won't delete them, but as the posting (below) says, they are no longer needed. But it's a worry that this can happen following an upgrade. Cheers, Ronni Thanks Ronni. Tim On 30/11/2011, at 6:37 AM, Tim Law wrote: Thanks Carlo, When I go to https://www.icloud.com/ on either the iPhone or iPad, Safari flicks me through to a page that will only allow me to 'Set up iCloud', 'install find my iPhone', and 'Install Find my friends'. There is no option to log in.iCloud IS setup on both devices and apart from this, is functioning as I would expect. I cannot find a place to 'see' the documents as they are stored on
Safari 5.1.2 has been released
Hello WAMUGers, Safari 5.1.2 has been released, and if it sounds like just another minor update to put off, it’s not, it improves overall stability and resolves some of the annoying memory management issues that existed in the prior versions of the browser. Also fixed is the flashing page issue, and a problem with displaying PDF’s within web pages. You can update through Software Update or download Safari 5.1.2 directly from Apple. http://support.apple.com/kb/DL1070 Installing Safari 5.1.2 requires a reboot, and is available for Mac OS X Lion 10.7.2 and Snow Leopard 10.6.8.” Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: web runs slowly
Rhonda and James thanks for your suggestions, its the iMac which has the slow web connection - only on her account On other accounts on the iMac,( mine, 3x kids and test account, all run okay), its just the wifes which is really slow - usually safari and sometimes Firefox. The macbook runs fine Is it worthwhile deleting the Safari and Firefox cache first? and seeing if that makes a difference. TA Hi Gary, You mention your wife is using the iMac constantly for her ENJO business, then you mention she is using your MacBook? Which one is having the problem with Safari running slow? AS James has suggested update to OS X 10.6.8, but download and install the Combo Update! Download the OS X 10.6.8 Update Combo from here: http://support.apple.com/kb/DL1399 1. Repair Permissions first before installing the Combo 2. Install the Combo OS X 10.6.8 3. Repair Permissions again. 4. Restart your computer Repairing permissions IS extremely important for Apple software updates, especially for OS X updates. It is not important for third party software although, it does keep Finder in the loop of what is going on. I did a permissions check and it came up with errors in; Java/JavaVirtiualMachines which have remained errors despite a number of repairs What exactly is the full error? If its something like this: System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/dt.jar, should be -rw-r--r-- , they are lrwxr-xr-x . Note where it displays the privileges that the lead character is an l. The leading l (ell) is not a permission anyway; it is the file type identifier that tells the OS the file is a symbolic link. If this is the case, the answer to your query is: Because there are no permissions errors. The message is information stating that the displayed item is not actually a file it is a link or alias to a file. The Java items turn out to be symlinks. In the past, this sort of thing has happened with SUID and ACL. As long as you receive 'Permissions repair complete' you are OK. If Safari is still running slow after installing the Combo Update and Restarting repairing permissions. Delete Safari's Cache database file. ~/Library/Caches/com.apple.safari/. Delete the Cache.db file. (the ~ tilde means your Home Library) Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) On 29/11/2011, at 1:44 PM, James / Hans Kunz wrote: i would update to 10.6.8 first James SAD Technic U3 6 Chalkley Pl Bayswater WA Australia +618 9370 5307 mob 0414 421132 (international +614 14421132) sad...@iinet.net.au http://www.members.iinet.net.au/~saddas/ Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish. On 29/11/2011, at 1:37 PM, gary dorn wrote: howdy all my wife uses the iMac constantly now for her ENJO business Previously ENJO supplied a PC app which we ran via parallels - which was sort of okay. Since July this year ENJO have moved over to an online ( therefore platform neutral) system, which seems to only run properly on Firefox ( but not on Safari) She still accesses the previous PC software to look at her customer database. Lately its web access has become really slow - but only on my wifes account, using other computers/ accounts seems to run fine. ( so shes been using my mac book) email works okay browser works sometimes Safari often says cannot find network. I did a permissions check and it came up with errors in; Java/JavaVirtiualMachines which have remained errors despite a number of repairs system specs Mac OS 10.6.6 4GB memory Airport utility 5.5.3 802.11n transmit rate 117 I am hoping any one may be able to advise what we can do about this slowness on her account. thanks in advance -- gary dorn north perth -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Cannot open Pages documents on iPad
Hi Tim, I don’t think you will have any trouble now you have your iOS Pages App Pages Application on your Mac updated to current versions and iCloud syncing. Automatic syncing between Macs and iCloud happens in the Mobile Documents folder. However, this is not a folder that Apple intends for end-user access. So be careful if you go meddling there. It is of limited value in any case. You may note that documents in this folder appear as folders, not actual documents. To convert one of these folders to an iWork document, remove the “-tef” from the extension in its name. Do this with a copy, moved elsewhere, not the original. Even if you do this, the document will not open in the Mac versions of iWork documents. It remains in an iOS-only format. I’ve included some information for you to read and a web link where I think you will find answers to your questions. 1. If you can’t open a document displaying a downward-pointing arrow: If you’re not connected to the Internet, you may find that you’re unable to open an older document that you haven’t looked at in a while. This happens if the memory on your device becomes full so that it can’t contain all of the documents that are available through iCloud. The complete contents of older documents are temporarily suspended from the overloaded device to make space for those that have been viewed more recently. Connect to the Internet, and then try opening the document again. The document becomes a recently viewed document, and another older document is suspended from your mobile device to make space for it. To free up space and allow more room to store your documents, you can delete music, photos, videos, apps, or other items stored on your mobile device. 2. Keep documents up to date across your mobile devices using iCloud: iCloud stores your documents and keeps them up to date across your iPad, your iPhone, your iPod touch, and the web, so that you always have the most current versions at hand, no matter which mobile device you were using when you made your latest edits. After you set up iCloud on your iPad, iPhone, or iPod touch, every time you edit a document in Pages on one mobile device, your changes are automatically sent to your other mobile devices where you’ve installed Pages and turned on iCloud. You can also access any documents created or edited on your mobile device from your computer. Use your computer’s browser to visit the iCloud website at icloud.com/iwork, where you can download documents in Pages ’09, PDF, or Microsoft Word file format. You can also upload documents in Pages ’09 or Word file format to the iCloud website, and have them automatically appear in Pages on your mobile device. To learn more about iCloud, see the relevant topics in your device’s User Guide (in Safari bookmarks on your iPad, iPhone, or iPod touch, tap the User Guide link, and then search for “iCloud”). Here are a few things to keep in mind about how iCloud helps you manage your documents across devices: If you edit and close a document, but you’re not connected to the Internet at the time, an upward-pointing arrow in the document’s thumbnail image indicates that the edited document will be uploaded as soon as an Internet connection becomes available. The edited document is uploaded along with a history of the edits you made, so when you open the document on another device, you can undo individual edits, just as if you had made the edits on that device. If you delete a document, it’s deleted from Pages on all your mobile devices and from iCloud storage. If you organize your documents into folders on one device, all your devices are updated to reflect the same folder organization. If you change the title of a document on one device, the title is changed on all your devices. If you upload a new document to icloud.com/iwork from your computer, it appears on your mobile device only after you open Pages and connect to the Internet. http://help.apple.com/pages/ipad/1.5/#tan79be8e93 http://help.apple.com/pages/ipad/1.5/# —— 3. Pages for iOS: Changes when importing a Pages for Mac document: Summary: In most cases, you will see no difference when you import a document to Pages for iOS from Pages for Mac. During the import process, Pages for iOS creates a copy of the imported document and retains the original. After the import process, changes made to the content or document layout are listed for your review. Below is a list of the changes that are made to Pages for Mac documents that are imported and converted to the Pages for iOS optimized file format: ▪
Re: web runs slowly
Hi Gary, In your Wife’s User Account, first check everything is up to date. 1. Then “Repair Permissions” 2. Restart into her Account 3. Then “Delete the Safari’s Cache database file as I explained in previous email. Delete Safari's Cache database file. ~/Library/Caches/com.apple.safari/. Delete the Cache.db file. 4. Restart into her Account 5. Repair Permissions again. See if Safari is faster, if not there might be something else going on in her User Account. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) On 30/11/2011, at 3:22 PM, gary dorn wrote: Rhonda and James thanks for your suggestions, its the iMac which has the slow web connection - only on her account On other accounts on the iMac,( mine, 3x kids and test account, all run okay), its just the wifes which is really slow - usually safari and sometimes Firefox. The macbook runs fine Is it worthwhile deleting the Safari and Firefox cache first? and seeing if that makes a difference. TA Hi Gary, You mention your wife is using the iMac constantly for her ENJO business, then you mention she is using your MacBook? Which one is having the problem with Safari running slow? AS James has suggested update to OS X 10.6.8, but download and install the Combo Update! Download the OS X 10.6.8 Update Combo from here: http://support.apple.com/kb/DL1399 1. Repair Permissions first before installing the Combo 2. Install the Combo OS X 10.6.8 3. Repair Permissions again. 4. Restart your computer Repairing permissions IS extremely important for Apple software updates, especially for OS X updates. It is not important for third party software although, it does keep Finder in the loop of what is going on. I did a permissions check and it came up with errors in; Java/JavaVirtiualMachines which have remained errors despite a number of repairs What exactly is the full error? If its something like this: System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/dt.jar, should be -rw-r--r-- , they are lrwxr-xr-x . Note where it displays the privileges that the lead character is an l. The leading l (ell) is not a permission anyway; it is the file type identifier that tells the OS the file is a symbolic link. If this is the case, the answer to your query is: Because there are no permissions errors. The message is information stating that the displayed item is not actually a file it is a link or alias to a file. The Java items turn out to be symlinks. In the past, this sort of thing has happened with SUID and ACL. As long as you receive 'Permissions repair complete' you are OK. If Safari is still running slow after installing the Combo Update and Restarting repairing permissions. Delete Safari's Cache database file. ~/Library/Caches/com.apple.safari/. Delete the Cache.db file. (the ~ tilde means your Home Library) Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) On 29/11/2011, at 1:44 PM, James / Hans Kunz wrote: i would update to 10.6.8 first James SAD Technic U3 6 Chalkley Pl Bayswater WA Australia +618 9370 5307 mob 0414 421132 (international +614 14421132) sad...@iinet.net.au http://www.members.iinet.net.au/~saddas/ Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish. On 29/11/2011, at 1:37 PM, gary dorn wrote: howdy all my wife uses the iMac constantly now for her ENJO business Previously ENJO supplied a PC app which we ran via parallels - which was sort of okay. Since July this year ENJO have moved over to an online ( therefore platform neutral) system, which seems to only run properly on Firefox ( but not on Safari) She still accesses the previous PC software to look at her customer database. Lately its web access has become really slow - but only on my wifes account, using other computers/ accounts seems to run fine. ( so shes been using my mac book) email works okay browser works sometimes Safari often says cannot find network. I did a permissions check and it came up with errors in; Java/JavaVirtiualMachines which have remained errors despite a number of repairs system specs Mac OS 10.6.6 4GB memory Airport utility 5.5.3 802.11n transmit rate 117 I am hoping any one may be able to advise what we can do about this slowness on her account. -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: 27 iMac Screen going black but not sleeping
-- I hesitate to mention this, but it isn't just the Energy Saver settings? David Noel // 2011 Nov 30 On 30 November 2011 12:45, S Beach sbscr...@gmail.com wrote: Thanks Carlo I'll get him to give the Apple store a call. Good point re firmware. I'll check that too. Regards Shayne Beach On Wed, Nov 30, 2011 at 12:36 PM, cm cm200...@gmail.com wrote: Hi Shayne, As far as the original receipt is concerned I believe your friend will be OK. I have actually had a piece of hardware replaced at the Apple Store and they didn't even ask to see the receipt. Using the serial number, their computer records showed that the item was registered to me. I don't know if this is standard policy or a one-off polite Apple rep., but your friend could give the store a call and check. As for the black screen, I seem to remember that there was some discontent surrounding the iMac display some years back. I don't recall the details of the problem but I believe Apple issued a firmware fix. Does your friend have the latest firmware? Cheers, Carlo On 30/11/2011, at 12:12 , S Beach wrote: Hi All A fiend of mine has a problem with a 27 iMac (bought early 2009). Occasionally the screen goes black but everything seems to keep going in the background (music keeps playing etc). If he turns it off (using the power button) it restarts OK then the screen goes black again. If he turns off and leaves it for a while it starts OK doesn't go black for a while. I suspect it is a heat problem with either the screen itself or the qraphics card. I have seen some discussion on various websites (including the apple support forums) of heat problems with these iMacs but the symptoms don't seem quite the same. I noticed what I assume is a slotted vent hole on the back of the iMac (lower centre) with a bit of dust around it but as it is obscured by the stand I couldn't get a proper look at it. Does anyone have any experience or knowledge of: 1. iMacs showing similar symptoms and the likely cause - is this a known issue 2. How to check for, and clean out dust I often have to clean dust out of various computers (including my Mac Pro) by blowing or vacuuming but it is best to determine where the dust is built up so you draw the dust out of the build up rather than forcing it further in. And of course these iMacs are not easy to get into. It is still under apple care (just) and he is hoping to make use of that but is not yet sure if he can find the original receipt. Regards Shayne -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: web runs slowly
Oh Gary, I didn’t realise you have not updated to OS X 10.6.8 using the Combo Update. Definitely update using the Combo Update, follow the instructions I previously posted. Then do the clearing of caches etc as below. Cheers, Ronni On 30/11/2011, at 3:54 PM, Ronda Brown wrote: Hi Gary, In your Wife’s User Account, first check everything is up to date. 1. Then “Repair Permissions” 2. Restart into her Account 3. Then “Delete the Safari’s Cache database file as I explained in previous email. Delete Safari's Cache database file. ~/Library/Caches/com.apple.safari/. Delete the Cache.db file. 4. Restart into her Account 5. Repair Permissions again. See if Safari is faster, if not there might be something else going on in her User Account. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) On 30/11/2011, at 3:22 PM, gary dorn wrote: Rhonda and James thanks for your suggestions, its the iMac which has the slow web connection - only on her account On other accounts on the iMac,( mine, 3x kids and test account, all run okay), its just the wifes which is really slow - usually safari and sometimes Firefox. The macbook runs fine Is it worthwhile deleting the Safari and Firefox cache first? and seeing if that makes a difference. TA Hi Gary, You mention your wife is using the iMac constantly for her ENJO business, then you mention she is using your MacBook? Which one is having the problem with Safari running slow? AS James has suggested update to OS X 10.6.8, but download and install the Combo Update! Download the OS X 10.6.8 Update Combo from here: http://support.apple.com/kb/DL1399 1. Repair Permissions first before installing the Combo 2. Install the Combo OS X 10.6.8 3. Repair Permissions again. 4. Restart your computer Repairing permissions IS extremely important for Apple software updates, especially for OS X updates. It is not important for third party software although, it does keep Finder in the loop of what is going on. I did a permissions check and it came up with errors in; Java/JavaVirtiualMachines which have remained errors despite a number of repairs What exactly is the full error? If its something like this: System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/dt.jar, should be -rw-r--r-- , they are lrwxr-xr-x . Note where it displays the privileges that the lead character is an l. The leading l (ell) is not a permission anyway; it is the file type identifier that tells the OS the file is a symbolic link. If this is the case, the answer to your query is: Because there are no permissions errors. The message is information stating that the displayed item is not actually a file it is a link or alias to a file. The Java items turn out to be symlinks. In the past, this sort of thing has happened with SUID and ACL. As long as you receive 'Permissions repair complete' you are OK. If Safari is still running slow after installing the Combo Update and Restarting repairing permissions. Delete Safari's Cache database file. ~/Library/Caches/com.apple.safari/. Delete the Cache.db file. (the ~ tilde means your Home Library) Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.7.2 Lion Windows 7 Ultimate (under sufferance) On 29/11/2011, at 1:44 PM, James / Hans Kunz wrote: i would update to 10.6.8 first James SAD Technic U3 6 Chalkley Pl Bayswater WA Australia +618 9370 5307 mob 0414 421132 (international +614 14421132) sad...@iinet.net.au http://www.members.iinet.net.au/~saddas/ Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish. On 29/11/2011, at 1:37 PM, gary dorn wrote: howdy all my wife uses the iMac constantly now for her ENJO business Previously ENJO supplied a PC app which we ran via parallels - which was sort of okay. Since July this year ENJO have moved over to an online ( therefore platform neutral) system, which seems to only run properly on Firefox ( but not on Safari) She still accesses the previous PC software to look at her customer database. Lately its web access has become really slow - but only on my wifes account, using other computers/ accounts seems to run fine. ( so shes been using my mac book) email works okay browser works sometimes Safari often says cannot find network. I did a permissions check and it came up with errors in; Java/JavaVirtiualMachines which have remained errors despite a number of repairs system specs Mac OS 10.6.6 4GB memory Airport utility 5.5.3 802.11n transmit rate 117 I am hoping any one may be able to advise what we can do about this slowness on her account. -- The WA Macintosh User Group Mailing List -- Archives
