Re: NBN providers

[Ronni Brown]

Hi Peter,

I thought I would post some history of the NBN battle that I and 272,716 
supporters have been fighting for over three years.

> On 16 May 2016, at 8:07 PM, Peter Crisp  wrote:
> 
> Yep, thanks for the link Ronni, I am FTTP in my area.
> 
> When I get a chance I’ll look online to understand what the differences are.

You have FTTH / FTTP (Fibre to the Premises).
We have been fighting for FTTP - to change Malcolm Turnbull's decision of FTTN 
(Fibre to the Node)
Get Malcolm Turnbull to reverse his decision of FTTN back to FTTP for over 
three years!

Three (3) years ago I was one of the first 1,000 people to sign Nick Paine's 
Online Petition and have since made contributions to raise funds for 
advertising to help get the point heard that FTTP is a far superior NBN for the 
future that FTTN.

Listen to The People Malcolm! 
>

And the Petition Update: 11 May 2016
>

.@JasonClareMP will you fix the NBN and ditch FTTN rollout? Join our movement 
#fixaustraliasinternet

“11 MAY 2016 — It’s a mess - political jabs continue among both parties over 
the NBN rollout. But there’s no clear direction for improving our internet 
access.

Australian business is suffering, local schools can’t get online - we need a 
commitment to improving this!”
—-
FTTN (Fibre to the Node) vs FTTH (Fibre to the Home) - Google Search
>

Why not FTTN?
>

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

El Capitan OS X 10.11.4

-- The WA Macintosh User Group Mailing List --
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Re: NBN providers

[Peter Crisp]

> 
>>>> * Fibre Phone does not require a VoIP ATA (like a BoB) and instead is 
>>>> registered through the NBN NTD, unlike Netphone.
>>>> * Fibre Phone comes with dedicated bandwidth meaning calls do not have to 
>>>> contend with internet traffic, unlike Netphone. 
>>>> 
>>>> * Fibre Phone is battery backed up and usable in the event of a power 
>>>> outage, unlike Netphone.
>>>> * Fibre Phone can only be used at the premises via the supplied hardware. 
>>>> 
>>>> <http://www.westnet.com.au/internet/broadband/nbn/fibre-phone 
>>>> <http://www.westnet.com.au/internet/broadband/nbn/fibre-phone>>
>>>> 
>>>> <https://www.westnet.com.au/internet-plans/broadband/nbn/plans#/netphone-accordion
>>>>  
>>>> <https://www.westnet.com.au/internet-plans/broadband/nbn/plans#/netphone-accordion>>
>>>> 
>>>> <https://www.westnet.com.au/about/legal/cis/cis-voip.pdf 
>>>> <https://www.westnet.com.au/about/legal/cis/cis-voip.pdf>>
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> 13-inch MacBook Air (April 2014)
>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>>> 8GB 1600MHz LPDDR3 SDRAM
>>>> 512GB PCIe-based Flash Storage
>>>> 
>>>> El Capitan OS X 10.11.4
>>>>> 
>>>>> Regards
>>>>> 
>>>>> 
>>>>> Pete
>>>>> 
>>>>> On 14 May 2016, at 11:17 AM, Ronda Brown <ro...@mac.com 
>>>>> <mailto:ro...@mac.com>> wrote:
>>>>> 
>>>>>> In fairness to Westnet, My NBN connection was in the very early days... 
>>>>>> I was one of Westnet/iiNet first connections from ADSL to NBN.
>>>>>> 
>>>>>> So yes, some mistakes were made in the early days and mine almost got me 
>>>>>> to file a 'Breach Of Contract' with them as they had failed to fulfill 
>>>>>> all of its contractual obligations.
>>>>>> The problem was sorted...
>>>>>> 
>>>>>> Sent from Ronni's iPad4
>>>>>> 
>>>>>> 
>>>>>> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au 
>>>>>> <mailto:petercr...@westnet.com.au> wrote:
>>>>>> 
>>>>>>>  
>>>>>>> Thanks for that Ronni, it would be frustrating to find out they "loose" 
>>>>>>> your phone number and that is enough to put people off it. It should be 
>>>>>>> military precision as this is their core business managing peoples 
>>>>>>> affairs like this!
>>>>>>> 
>>>>>>>  
>>>>>>> The jury is getting closer to a decision ...
>>>>>>> 
>>>>>>>  
>>>>>>> Regards
>>>>>>> 
>>>>>>>  
>>>>>>> Pete.
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> - Original Message -
>>>>>>> From:
>>>>>>> wamug@wamug.org.au <mailto:wamug@wamug.org.au>
>>>>>>> To:
>>>>>>> "WAMUG" <wamug@wamug.org.au <mailto:wamug@wamug.org.au>>
>>>>>>> Cc:
>>>>>>> 
>>>>>>> Sent:
>>>>>>> Sat, 14 May 2016 10:43:54 +0800
>>>>>>> Subject:
>>>>>>> Re: NBN providers
>>>>>>> 
>>>>>>> 
>>>>>>> Hi Peter,
>>>>>>> 
>>>>>>> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet 
>>>>>>> since April 2014.
>>>>>>> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 
>>>>>>> + $19.95 = $94.90 mth. 
>>>>>>> I chose Fibre Phone so I could keep my current landline phone number I 
>>>>>>> have had for “Ever” ;-)
>>>>>>> 
>>>>>>> After the NBN guys  completed the laying of cable to my house and 
>>>>>>> installing of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD 
>>>>>>> (Network Termination Device) in my house it was very quick and easy for 
>>>>>>> me to connect my equi

Re: NBN providers

[Susan Hastings]

;>> Ronni
>>> 
>>> 13-inch MacBook Air (April 2014)
>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>> 8GB 1600MHz LPDDR3 SDRAM
>>> 512GB PCIe-based Flash Storage
>>> 
>>> El Capitan OS X 10.11.4
>>>> 
>>>> Regards
>>>> 
>>>> 
>>>> Pete
>>>> 
>>>>> On 14 May 2016, at 11:17 AM, Ronda Brown <ro...@mac.com> wrote:
>>>>> 
>>>>> In fairness to Westnet, My NBN connection was in the very early days... I 
>>>>> was one of Westnet/iiNet first connections from ADSL to NBN.
>>>>> 
>>>>> So yes, some mistakes were made in the early days and mine almost got me 
>>>>> to file a 'Breach Of Contract' with them as they had failed to fulfill 
>>>>> all of its contractual obligations.
>>>>> The problem was sorted...
>>>>> 
>>>>> Sent from Ronni's iPad4
>>>>> 
>>>>> 
>>>>>> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au wrote:
>>>>>> 
>>>>>>  
>>>>>> Thanks for that Ronni, it would be frustrating to find out they "loose" 
>>>>>> your phone number and that is enough to put people off it. It should be 
>>>>>> military precision as this is their core business managing peoples 
>>>>>> affairs like this!
>>>>>> 
>>>>>>  
>>>>>> The jury is getting closer to a decision ...
>>>>>> 
>>>>>>  
>>>>>> Regards
>>>>>> 
>>>>>>  
>>>>>> Pete.
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> - Original Message -
>>>>>> From:
>>>>>> wamug@wamug.org.au
>>>>>> 
>>>>>> To:
>>>>>> "WAMUG" <wamug@wamug.org.au>
>>>>>> Cc:
>>>>>> 
>>>>>> Sent:
>>>>>> Sat, 14 May 2016 10:43:54 +0800
>>>>>> Subject:
>>>>>> Re: NBN providers
>>>>>> 
>>>>>> 
>>>>>> Hi Peter,
>>>>>> 
>>>>>> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since 
>>>>>> April 2014.
>>>>>> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 
>>>>>> + $19.95 = $94.90 mth. 
>>>>>> I chose Fibre Phone so I could keep my current landline phone number I 
>>>>>> have had for “Ever” ;-)
>>>>>> 
>>>>>> After the NBN guys  completed the laying of cable to my house and 
>>>>>> installing of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD 
>>>>>> (Network Termination Device) in my house it was very quick and easy for 
>>>>>> me to connect my equipment and get my Network connected and activated.
>>>>>> 
>>>>>> My NBN FTTP Setup:
>>>>>> Equipment:  3TB Airport Time Capsule (4th Generation) and Oricom eco5200 
>>>>>> phone
>>>>>> Connections: 3TB Airport Time Capsule (4th Generation) connected via 
>>>>>> Ethernet CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD 
>>>>>> (Network Termination Device), and my Oricom eco5200 Phone cable to UNI-V 
>>>>>> 1 Port on NTD.
>>>>>> 
>>>>>> Checked my Dual-Band Network settings - Router Mode: DHCP and NAT 
>>>>>> remained the same and checked all my Macs (3), iPad & iPhone connected. 
>>>>>> Ran Speed tests and generally tested my Network thoroughly… all worked 
>>>>>> well.
>>>>>> 
>>>>>> Westnet’s actions were:
>>>>>> 1. Wait to confirm the NBN service is fully working
>>>>>> 
>>>>>> 2. Cancel the ADSL service, and wait 2-3days for your ADSL codes to drop 
>>>>>> off your phone line.
>>>>>> NB We wont cancel the home phone (as we need the number active to port 
>>>>>> it)
>>>>>> 
>>>>>> 3. When the codes are dropped, we will then submit a request to convert 
>>>>>> you home number into a VOIP number.
>>>>>> Process takes 5-7 biz days.
>>>>>> 
>>>

Re: NBN providers

[Ronda Brown]

es, some mistakes were made in the early days and mine almost got me 
>>>> to file a 'Breach Of Contract' with them as they had failed to fulfill all 
>>>> of its contractual obligations.
>>>> The problem was sorted...
>>>> 
>>>> Sent from Ronni's iPad4
>>>> 
>>>> 
>>>>> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au wrote:
>>>>> 
>>>>>  
>>>>> Thanks for that Ronni, it would be frustrating to find out they "loose" 
>>>>> your phone number and that is enough to put people off it. It should be 
>>>>> military precision as this is their core business managing peoples 
>>>>> affairs like this!
>>>>> 
>>>>>  
>>>>> The jury is getting closer to a decision ...
>>>>> 
>>>>>  
>>>>> Regards
>>>>> 
>>>>>  
>>>>> Pete.
>>>>> 
>>>>> 
>>>>> 
>>>>> - Original Message -
>>>>> From:
>>>>> wamug@wamug.org.au
>>>>> 
>>>>> To:
>>>>> "WAMUG" <wamug@wamug.org.au>
>>>>> Cc:
>>>>> 
>>>>> Sent:
>>>>> Sat, 14 May 2016 10:43:54 +0800
>>>>> Subject:
>>>>> Re: NBN providers
>>>>> 
>>>>> 
>>>>> Hi Peter,
>>>>> 
>>>>> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since 
>>>>> April 2014.
>>>>> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 + 
>>>>> $19.95 = $94.90 mth. 
>>>>> I chose Fibre Phone so I could keep my current landline phone number I 
>>>>> have had for “Ever” ;-)
>>>>> 
>>>>> After the NBN guys  completed the laying of cable to my house and 
>>>>> installing of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD 
>>>>> (Network Termination Device) in my house it was very quick and easy for 
>>>>> me to connect my equipment and get my Network connected and activated.
>>>>> 
>>>>> My NBN FTTP Setup:
>>>>> Equipment:  3TB Airport Time Capsule (4th Generation) and Oricom eco5200 
>>>>> phone
>>>>> Connections: 3TB Airport Time Capsule (4th Generation) connected via 
>>>>> Ethernet CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD 
>>>>> (Network Termination Device), and my Oricom eco5200 Phone cable to UNI-V 
>>>>> 1 Port on NTD.
>>>>> 
>>>>> Checked my Dual-Band Network settings - Router Mode: DHCP and NAT 
>>>>> remained the same and checked all my Macs (3), iPad & iPhone connected. 
>>>>> Ran Speed tests and generally tested my Network thoroughly… all worked 
>>>>> well.
>>>>> 
>>>>> Westnet’s actions were:
>>>>> 1. Wait to confirm the NBN service is fully working
>>>>> 
>>>>> 2. Cancel the ADSL service, and wait 2-3days for your ADSL codes to drop 
>>>>> off your phone line.
>>>>> NB We wont cancel the home phone (as we need the number active to port it)
>>>>> 
>>>>> 3. When the codes are dropped, we will then submit a request to convert 
>>>>> you home number into a VOIP number.
>>>>> Process takes 5-7 biz days.
>>>>> 
>>>>> 4. Then you will have the exact same number, as a VOIP number and no one 
>>>>> will know the difference.
>>>>> 
>>>>> Other than a mishap that caused Westnet to loose  my phone number (for a 
>>>>> month or so) when they went to port it...
>>>>> Eventually my phone number was located held in quarantine by Telstra… now 
>>>>> that’s a story in itself that I won’t bore you with!!!
>>>>> I haven’t experienced any problems.
>>>>> I’m relatively pleased with the speeds I’m downloading and uploading at - 
>>>>> of course speed is never fast enough for us ;-)
>>>>> Over my Airport Wi-Fi Network I achieve around these speeds: 
>>>>> Download Speed 47.73Mbps - Upload Speed 19.20Mbps
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>> 
>>>>> 13-inch MacBook Air (April 2014)
>>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>>>> 8GB 1600MHz LPDDR3 SDRAM
>>>>> 512GB PCIe-based Flash Storage
>>>>> 
>>>>> El Capitan OS X 10.11.4
>>>>> 
>>>>> On 13 May 2016, at 10:51 PM, Gordon Wragg <gordo...@gmail.com> wrote:
>>>>> 
>>>>> Hi Peter,
>>>>> 
>>>>> My ADSL with Westnet was great, but the NBN is way better.  I am on the 
>>>>> 50/20 plan and no complaints.  Just remember that those speeds will 
>>>>> depend on other user activity.
>>>>> 
>>>>> Westnet advise of any down time well ahead and such times are often 
>>>>> during off peak anyway.
>>>>> 
>>>>> Very happy with Westnet and NBN.
>>>>> 
>>>>> Regards
>>>>> 
>>>>> Gordon
>>>>> 
>>>>>> On 13 May 2016 at 19:54, Peter Crisp <petercr...@westnet.com.au> wrote:
>>>>>> Hi muggers, I have been with Westnet for many years with an ADSL service 
>>>>>> and pretty bulletproof the whole time. Service has been good when it has 
>>>>>> been called upon so can't complain really. Recently NBN is installed in 
>>>>>> my street and is now available. I looked online and see there are 119 
>>>>>> potential providers I could use!
>>>>>> 
>>>>>> Westnet/iiNet rate VERY poorly in online reviews of their NBN service 
>>>>>> but this maybe skewed by disgruntled people which I'm sure exist with 
>>>>>> all providers but I am seeking further feedback
>>>>>> 
>>>>>> Optus and Westnet both rate well and a bit dearer that Westnet.
>>>>>> 
>>>>>> Anyone here got any first hand transition experience from ADSL to NBN 
>>>>>> and provider experience?
>>>>>> 
>>>>>> I'd rather not change my email address if I can help it too.
>>>>>> 
>>>>>> Regards
>>>>>> 
>>>>>> 
>>>>>> Pete
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Re: NBN providers

[John Daniels]

th them as they had failed to fulfill all 
>>>> of its contractual obligations.
>>>> The problem was sorted...
>>>> 
>>>> Sent from Ronni's iPad4
>>>> 
>>>> 
>>>>> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au wrote:
>>>>> 
>>>>>  
>>>>> Thanks for that Ronni, it would be frustrating to find out they "loose" 
>>>>> your phone number and that is enough to put people off it. It should be 
>>>>> military precision as this is their core business managing peoples 
>>>>> affairs like this!
>>>>> 
>>>>>  
>>>>> The jury is getting closer to a decision ...
>>>>> 
>>>>>  
>>>>> Regards
>>>>> 
>>>>>  
>>>>> Pete.
>>>>> 
>>>>> 
>>>>> 
>>>>> - Original Message -
>>>>> From:
>>>>> wamug@wamug.org.au
>>>>> 
>>>>> To:
>>>>> "WAMUG" <wamug@wamug.org.au>
>>>>> Cc:
>>>>> 
>>>>> Sent:
>>>>> Sat, 14 May 2016 10:43:54 +0800
>>>>> Subject:
>>>>> Re: NBN providers
>>>>> 
>>>>> 
>>>>> Hi Peter,
>>>>> 
>>>>> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since 
>>>>> April 2014.
>>>>> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 + 
>>>>> $19.95 = $94.90 mth. 
>>>>> I chose Fibre Phone so I could keep my current landline phone number I 
>>>>> have had for “Ever” ;-)
>>>>> 
>>>>> After the NBN guys  completed the laying of cable to my house and 
>>>>> installing of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD 
>>>>> (Network Termination Device) in my house it was very quick and easy for 
>>>>> me to connect my equipment and get my Network connected and activated.
>>>>> 
>>>>> My NBN FTTP Setup:
>>>>> Equipment:  3TB Airport Time Capsule (4th Generation) and Oricom eco5200 
>>>>> phone
>>>>> Connections: 3TB Airport Time Capsule (4th Generation) connected via 
>>>>> Ethernet CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD 
>>>>> (Network Termination Device), and my Oricom eco5200 Phone cable to UNI-V 
>>>>> 1 Port on NTD.
>>>>> 
>>>>> Checked my Dual-Band Network settings - Router Mode: DHCP and NAT 
>>>>> remained the same and checked all my Macs (3), iPad & iPhone connected. 
>>>>> Ran Speed tests and generally tested my Network thoroughly… all worked 
>>>>> well.
>>>>> 
>>>>> Westnet’s actions were:
>>>>> 1. Wait to confirm the NBN service is fully working
>>>>> 
>>>>> 2. Cancel the ADSL service, and wait 2-3days for your ADSL codes to drop 
>>>>> off your phone line.
>>>>> NB We wont cancel the home phone (as we need the number active to port it)
>>>>> 
>>>>> 3. When the codes are dropped, we will then submit a request to convert 
>>>>> you home number into a VOIP number.
>>>>> Process takes 5-7 biz days.
>>>>> 
>>>>> 4. Then you will have the exact same number, as a VOIP number and no one 
>>>>> will know the difference.
>>>>> 
>>>>> Other than a mishap that caused Westnet to loose  my phone number (for a 
>>>>> month or so) when they went to port it...
>>>>> Eventually my phone number was located held in quarantine by Telstra… now 
>>>>> that’s a story in itself that I won’t bore you with!!!
>>>>> I haven’t experienced any problems.
>>>>> I’m relatively pleased with the speeds I’m downloading and uploading at - 
>>>>> of course speed is never fast enough for us ;-)
>>>>> Over my Airport Wi-Fi Network I achieve around these speeds: 
>>>>> Download Speed 47.73Mbps - Upload Speed 19.20Mbps
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>>> 
>>>>> 13-inch MacBook Air (April 2014)
>>>>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>>>>> 8GB 1600MHz LPDDR3 SDRAM
>>>>> 512GB PCIe-based Flash Storage
>>&g

Re: NBN providers

[Peter Crisp]

Hi Ronni, thanks for your lengthy response here below. I hope you and others 
don't mind this thread being of non-Mac specifics though I suspect others 
leveraging off your obvious well founded technical input here.

Anyway, yes you're right the stock standard Westnet base offer is a Netphone 
(not a fibre phone) and I see with your notes below I can think further which 
way we prefer to go at home.

Your first question "is my NBN FTTP or FTTN". I'm sorry I don't have a clue how 
to answer this. It has just been installed up to the house outer wall and the 
interior installation is yet to happen. Is the FTTP or FTTN a function of the 
hardware inside or outside the house or a function of the plan I select (which 
I am yet to decide on) or both or something else altogether? Sorry I am just 
dipping my toe into this and don't have much to go on.

Regards


Pete

> On 15 May 2016, at 11:38 AM, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Peter,
> 
> Is your NBN FTTP? I’m assuming it is, but I don’t think you have mentioned if 
> it is FTTP or FTTN.
> 
> My comments in situ below.
> 
>> On 15 May 2016, at 7:33 AM, Peter Crisp <petercr...@westnet.com.au> wrote:
>> 
>> Hi Ronni, two further questions if I may ask.
>> 
>> It seems from your configuration, you plugged your Airport Time Capsule 
>> directly to the NBN hardware unit (NTD). I see in the Westnet blurb they 
>> indicate some may need a Wifi modem. I have a 3TB Time Capsule and wonder do 
>> I need the "wifi modem" they're indicating? I suspect not.
> 
> Send the link in the ‘Westnet blurb’ please…. I think you might be referring 
> to Netphone?
> 
> Your Time Capsule is your Wi-Fi Wireless Network.
> Plug the Time Capsule WAN port with an ethernet cable CAT-6 into the UNI-D 1 
> of the NBN NTD that will be installed on your wall and off you go. 
> 
> The TC does all the routing for you. No need for extra modems etc etc.
>> 
>> The Westnet plans also indicate a Netphone service is provided - using my 
>> regular phone. Is this the same as the fibre phone you've got and what are 
>> the differences if any? I wish to keep my landline number as you did too.
> 
> NO
> What is the key difference between Netphone and Fibre Phone? 
> 
> The main difference between Netphone and Fibre Phone is that Netphone runs 
> over your broadband connection, and Fibre Phone uses the Voice port on the 
> NBN box.
> Netphone VoIP service means your phone calls will need to travel through one 
> of the UNI-D ports. 
> 
> The Fibre Phone service has battery backup (so will work in a power outage) 
> and is the closest thing to the copper telephone line of today. 
> Since Netphone relies on your broadband connection being available, it will 
> not work in a power outage.
> 
> * Fibre Phone does not require a VoIP ATA (like a BoB) and instead is 
> registered through the NBN NTD, unlike Netphone.
> * Fibre Phone comes with dedicated bandwidth meaning calls do not have to 
> contend with internet traffic, unlike Netphone. 
> 
> * Fibre Phone is battery backed up and usable in the event of a power outage, 
> unlike Netphone.
> * Fibre Phone can only be used at the premises via the supplied hardware. 
> 
> <http://www.westnet.com.au/internet/broadband/nbn/fibre-phone>
> 
> <https://www.westnet.com.au/internet-plans/broadband/nbn/plans#/netphone-accordion>
> 
> <https://www.westnet.com.au/about/legal/cis/cis-voip.pdf>
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> El Capitan OS X 10.11.4
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>>> On 14 May 2016, at 11:17 AM, Ronda Brown <ro...@mac.com> wrote:
>>> 
>>> In fairness to Westnet, My NBN connection was in the very early days... I 
>>> was one of Westnet/iiNet first connections from ADSL to NBN.
>>> 
>>> So yes, some mistakes were made in the early days and mine almost got me to 
>>> file a 'Breach Of Contract' with them as they had failed to fulfill all of 
>>> its contractual obligations.
>>> The problem was sorted...
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>>> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au wrote:
>>>> 
>>>>  
>>>> Thanks for that Ronni, it would be frustrating to find out they "loose" 
>>>> your phone number and that is enough to put people off it. It should be 
>>>> military precision as this is their core business managing peoples affairs 
>>>

Re: NBN providers

[Ronda Brown]

Hi Walter,

Changing to a faster download/upload speed plan should improve the situation.
I went from my original plan 20GB+20GB - 25/5Mbps turbo pack + Fibre Phone
to Residential 8 plan 100GB + 100GB - 50/20Mbps turbo pack + Fibre Phone.

I would still like faster... but I have never experienced any buffering when 
streaming movies on ATV4.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 15 May 2016, at 9:21 AM, FW <whae...@iinet.net.au> wrote:
> 
> Hi Ronni,
> 
> Just another NBN question.
> We have been on an iiNet NBN FTTP 25/100 plan plus Fibre phone since April 
> 2014.
> It works well except when streaming european TV channels on IPTV in the 
> evening (no problem watching SBS-On-Demand movies). Despite the NBN 
> connection the network seems to be overloaded in the evening (too much 
> buffering to enjoy). Would a change to a faster download speed (50/100) 
> improve the situation ? iiNet is happy to upgrade but won’t guarantee 
> anything.
> 
> Thanks Ronni
> 
> Cheers
> Walter
> 
> 
>> On 15 May 2016, at 07:33 , Peter Crisp <petercr...@westnet.com.au> wrote:
>> 
>> Hi Ronni, two further questions if I may ask.
>> 
>> It seems from your configuration, you plugged your Airport Time Capsule 
>> directly to the NBN hardware unit (NTD). I see in the Westnet blurb they 
>> indicate some may need a Wifi modem. I have a 3TB Time Capsule and wonder do 
>> I need the "wifi modem" they're indicating? I suspect not.
>> 
>> The Westnet plans also indicate a Netphone service is provided - using my 
>> regular phone. Is this the same as the fibre phone you've got and what are 
>> the differences if any? I wish to keep my landline number as you did too.
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>>> On 14 May 2016, at 11:17 AM, Ronda Brown <ro...@mac.com> wrote:
>>> 
>>> In fairness to Westnet, My NBN connection was in the very early days... I 
>>> was one of Westnet/iiNet first connections from ADSL to NBN.
>>> 
>>> So yes, some mistakes were made in the early days and mine almost got me to 
>>> file a 'Breach Of Contract' with them as they had failed to fulfill all of 
>>> its contractual obligations.
>>> The problem was sorted...
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>>> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au wrote:
>>>> 
>>>> 
>>>> Thanks for that Ronni, it would be frustrating to find out they "loose" 
>>>> your phone number and that is enough to put people off it. It should be 
>>>> military precision as this is their core business managing peoples affairs 
>>>> like this!
>>>> 
>>>> 
>>>> The jury is getting closer to a decision ...
>>>> 
>>>> 
>>>> Regards
>>>> 
>>>> 
>>>> Pete.
>>>> 
>>>> 
>>>> 
>>>> - Original Message -
>>>> From:
>>>> wamug@wamug.org.au
>>>> 
>>>> To:
>>>> "WAMUG" <wamug@wamug.org.au>
>>>> Cc:
>>>> 
>>>> Sent:
>>>> Sat, 14 May 2016 10:43:54 +0800
>>>> Subject:
>>>> Re: NBN providers
>>>> 
>>>> 
>>>> Hi Peter,
>>>> 
>>>> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since 
>>>> April 2014.
>>>> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 + 
>>>> $19.95 = $94.90 mth. 
>>>> I chose Fibre Phone so I could keep my current landline phone number I 
>>>> have had for “Ever” ;-)
>>>> 
>>>> After the NBN guys  completed the laying of cable to my house and 
>>>> installing of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD 
>>>> (Network Termination Device) in my house it was very quick and easy for me 
>>>> to connect my equipment and get my Network connected and activated.
>>>> 
>>>> My NBN FTTP Setup:
>>>> Equipment:  3TB Airport Time Capsule (4th Generation) and Oricom eco5200 
>>>> phone
>>>> Connections: 3TB Airport Time Capsule (4th Generation) connected via 
>>>> Ethernet CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD 
>>>> (Network Termination Device), and my Oricom eco5200 Phone cable to UNI-V 1 
>>>> Port on NTD.
>>>> 
>>>> Checked my Dual-Band Network settings - Router Mode: DHCP and NAT remai

Re: NBN providers

[Ronni Brown]

Hi Peter,

Is your NBN FTTP? I’m assuming it is, but I don’t think you have mentioned if 
it is FTTP or FTTN.

My comments in situ below.

> On 15 May 2016, at 7:33 AM, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi Ronni, two further questions if I may ask.
> 
> It seems from your configuration, you plugged your Airport Time Capsule 
> directly to the NBN hardware unit (NTD). I see in the Westnet blurb they 
> indicate some may need a Wifi modem. I have a 3TB Time Capsule and wonder do 
> I need the "wifi modem" they're indicating? I suspect not.

Send the link in the ‘Westnet blurb’ please…. I think you might be referring to 
Netphone?

Your Time Capsule is your Wi-Fi Wireless Network.
Plug the Time Capsule WAN port with an ethernet cable CAT-6 into the UNI-D 1 of 
the NBN NTD that will be installed on your wall and off you go. 

The TC does all the routing for you. No need for extra modems etc etc.
> 
> The Westnet plans also indicate a Netphone service is provided - using my 
> regular phone. Is this the same as the fibre phone you've got and what are 
> the differences if any? I wish to keep my landline number as you did too.

NO
What is the key difference between Netphone and Fibre Phone? 

The main difference between Netphone and Fibre Phone is that Netphone runs over 
your broadband connection, and Fibre Phone uses the Voice port on the NBN box.
Netphone VoIP service means your phone calls will need to travel through one of 
the UNI-D ports. 

The Fibre Phone service has battery backup (so will work in a power outage) and 
is the closest thing to the copper telephone line of today. 
Since Netphone relies on your broadband connection being available, it will not 
work in a power outage.

* Fibre Phone does not require a VoIP ATA (like a BoB) and instead is 
registered through the NBN NTD, unlike Netphone.
* Fibre Phone comes with dedicated bandwidth meaning calls do not have to 
contend with internet traffic, unlike Netphone. 

* Fibre Phone is battery backed up and usable in the event of a power outage, 
unlike Netphone.
* Fibre Phone can only be used at the premises via the supplied hardware. 

<http://www.westnet.com.au/internet/broadband/nbn/fibre-phone 
<http://www.westnet.com.au/internet/broadband/nbn/fibre-phone>>

<https://www.westnet.com.au/internet-plans/broadband/nbn/plans#/netphone-accordion
 
<https://www.westnet.com.au/internet-plans/broadband/nbn/plans#/netphone-accordion>>

<https://www.westnet.com.au/about/legal/cis/cis-voip.pdf 
<https://www.westnet.com.au/about/legal/cis/cis-voip.pdf>>

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

El Capitan OS X 10.11.4
> 
> Regards
> 
> 
> Pete
> 
> On 14 May 2016, at 11:17 AM, Ronda Brown <ro...@mac.com 
> <mailto:ro...@mac.com>> wrote:
> 
>> In fairness to Westnet, My NBN connection was in the very early days... I 
>> was one of Westnet/iiNet first connections from ADSL to NBN.
>> 
>> So yes, some mistakes were made in the early days and mine almost got me to 
>> file a 'Breach Of Contract' with them as they had failed to fulfill all of 
>> its contractual obligations.
>> The problem was sorted...
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au 
>> <mailto:petercr...@westnet.com.au> wrote:
>> 
>>>  
>>> Thanks for that Ronni, it would be frustrating to find out they "loose" 
>>> your phone number and that is enough to put people off it. It should be 
>>> military precision as this is their core business managing peoples affairs 
>>> like this!
>>> 
>>>  
>>> The jury is getting closer to a decision ...
>>> 
>>>  
>>> Regards
>>> 
>>>  
>>> Pete.
>>> 
>>> 
>>> 
>>> - Original Message -
>>> From:
>>> wamug@wamug.org.au <mailto:wamug@wamug.org.au>
>>> To:
>>> "WAMUG" <wamug@wamug.org.au <mailto:wamug@wamug.org.au>>
>>> Cc:
>>> 
>>> Sent:
>>> Sat, 14 May 2016 10:43:54 +0800
>>> Subject:
>>> Re: NBN providers
>>> 
>>> 
>>> Hi Peter,
>>> 
>>> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since 
>>> April 2014.
>>> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 + 
>>> $19.95 = $94.90 mth. 
>>> I chose Fibre Phone so I could keep my current landline phone number I have 
>>> had for “Ever” ;-)
>>> 
>>> After the NBN guys  

Re: NBN providers

[FW]

Hi Ronni,

Just another NBN question.
We have been on an iiNet NBN FTTP 25/100 plan plus Fibre phone since April 2014.
It works well except when streaming european TV channels on IPTV in the evening 
(no problem watching SBS-On-Demand movies). Despite the NBN connection the 
network seems to be overloaded in the evening (too much buffering to enjoy). 
Would a change to a faster download speed (50/100) improve the situation ? 
iiNet is happy to upgrade but won’t guarantee anything.

Thanks Ronni

Cheers
Walter

  
> On 15 May 2016, at 07:33 , Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi Ronni, two further questions if I may ask.
> 
> It seems from your configuration, you plugged your Airport Time Capsule 
> directly to the NBN hardware unit (NTD). I see in the Westnet blurb they 
> indicate some may need a Wifi modem. I have a 3TB Time Capsule and wonder do 
> I need the "wifi modem" they're indicating? I suspect not.
> 
> The Westnet plans also indicate a Netphone service is provided - using my 
> regular phone. Is this the same as the fibre phone you've got and what are 
> the differences if any? I wish to keep my landline number as you did too.
> 
> Regards
> 
> 
> Pete
> 
> On 14 May 2016, at 11:17 AM, Ronda Brown <ro...@mac.com> wrote:
> 
>> In fairness to Westnet, My NBN connection was in the very early days... I 
>> was one of Westnet/iiNet first connections from ADSL to NBN.
>> 
>> So yes, some mistakes were made in the early days and mine almost got me to 
>> file a 'Breach Of Contract' with them as they had failed to fulfill all of 
>> its contractual obligations.
>> The problem was sorted...
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au wrote:
>> 
>>>  
>>> Thanks for that Ronni, it would be frustrating to find out they "loose" 
>>> your phone number and that is enough to put people off it. It should be 
>>> military precision as this is their core business managing peoples affairs 
>>> like this!
>>> 
>>>  
>>> The jury is getting closer to a decision ...
>>> 
>>>  
>>> Regards
>>> 
>>>  
>>> Pete.
>>> 
>>> 
>>> 
>>> - Original Message -
>>> From:
>>> wamug@wamug.org.au
>>> 
>>> To:
>>> "WAMUG" <wamug@wamug.org.au>
>>> Cc:
>>> 
>>> Sent:
>>> Sat, 14 May 2016 10:43:54 +0800
>>> Subject:
>>> Re: NBN providers
>>> 
>>> 
>>> Hi Peter,
>>> 
>>> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since 
>>> April 2014.
>>> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 + 
>>> $19.95 = $94.90 mth. 
>>> I chose Fibre Phone so I could keep my current landline phone number I have 
>>> had for “Ever” ;-)
>>> 
>>> After the NBN guys  completed the laying of cable to my house and 
>>> installing of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD 
>>> (Network Termination Device) in my house it was very quick and easy for me 
>>> to connect my equipment and get my Network connected and activated.
>>> 
>>> My NBN FTTP Setup:
>>> Equipment:  3TB Airport Time Capsule (4th Generation) and Oricom eco5200 
>>> phone
>>> Connections: 3TB Airport Time Capsule (4th Generation) connected via 
>>> Ethernet CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD 
>>> (Network Termination Device), and my Oricom eco5200 Phone cable to UNI-V 1 
>>> Port on NTD.
>>> 
>>> Checked my Dual-Band Network settings - Router Mode: DHCP and NAT remained 
>>> the same and checked all my Macs (3), iPad & iPhone connected. Ran Speed 
>>> tests and generally tested my Network thoroughly… all worked well.
>>> 
>>> Westnet’s actions were:
>>> 1. Wait to confirm the NBN service is fully working
>>> 
>>> 2. Cancel the ADSL service, and wait 2-3days for your ADSL codes to drop 
>>> off your phone line.
>>> NB We wont cancel the home phone (as we need the number active to port it)
>>> 
>>> 3. When the codes are dropped, we will then submit a request to convert you 
>>> home number into a VOIP number.
>>> Process takes 5-7 biz days.
>>> 
>>> 4. Then you will have the exact same number, as a VOIP number and no one 
>>> will know the difference.
>>> 
>>> Other than a mishap that caused Westnet 

Re: NBN providers

[Peter Crisp]

Hi Ronni, two further questions if I may ask.

It seems from your configuration, you plugged your Airport Time Capsule 
directly to the NBN hardware unit (NTD). I see in the Westnet blurb they 
indicate some may need a Wifi modem. I have a 3TB Time Capsule and wonder do I 
need the "wifi modem" they're indicating? I suspect not.

The Westnet plans also indicate a Netphone service is provided - using my 
regular phone. Is this the same as the fibre phone you've got and what are the 
differences if any? I wish to keep my landline number as you did too.

Regards


Pete

> On 14 May 2016, at 11:17 AM, Ronda Brown <ro...@mac.com> wrote:
> 
> In fairness to Westnet, My NBN connection was in the very early days... I was 
> one of Westnet/iiNet first connections from ADSL to NBN.
> 
> So yes, some mistakes were made in the early days and mine almost got me to 
> file a 'Breach Of Contract' with them as they had failed to fulfill all of 
> its contractual obligations.
> The problem was sorted...
> 
> Sent from Ronni's iPad4
> 
> 
>> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au wrote:
>> 
>>  
>> Thanks for that Ronni, it would be frustrating to find out they "loose" your 
>> phone number and that is enough to put people off it. It should be military 
>> precision as this is their core business managing peoples affairs like this!
>> 
>>  
>> 
>> The jury is getting closer to a decision ...
>> 
>>  
>> 
>> Regards
>> 
>>  
>> 
>> Pete.
>> 
>> 
>> 
>> - Original Message -
>> From:
>> wamug@wamug.org.au
>> 
>> To:
>> "WAMUG" <wamug@wamug.org.au>
>> Cc:
>> 
>> Sent:
>> Sat, 14 May 2016 10:43:54 +0800
>> Subject:
>> Re: NBN providers
>> 
>> 
>> Hi Peter,
>> 
>> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since 
>> April 2014.
>> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 + 
>> $19.95 = $94.90 mth. 
>> I chose Fibre Phone so I could keep my current landline phone number I have 
>> had for “Ever” ;-)
>> 
>> After the NBN guys  completed the laying of cable to my house and installing 
>> of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD (Network 
>> Termination Device) in my house it was very quick and easy for me to connect 
>> my equipment and get my Network connected and activated.
>> 
>> My NBN FTTP Setup:
>> Equipment:  3TB Airport Time Capsule (4th Generation) and Oricom eco5200 
>> phone
>> Connections: 3TB Airport Time Capsule (4th Generation) connected via 
>> Ethernet CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD 
>> (Network Termination Device), and my Oricom eco5200 Phone cable to UNI-V 1 
>> Port on NTD.
>> 
>> Checked my Dual-Band Network settings - Router Mode: DHCP and NAT remained 
>> the same and checked all my Macs (3), iPad & iPhone connected. Ran Speed 
>> tests and generally tested my Network thoroughly… all worked well.
>> 
>> Westnet’s actions were:
>> 1. Wait to confirm the NBN service is fully working
>> 
>> 2. Cancel the ADSL service, and wait 2-3days for your ADSL codes to drop off 
>> your phone line.
>> NB We wont cancel the home phone (as we need the number active to port it)
>> 
>> 3. When the codes are dropped, we will then submit a request to convert you 
>> home number into a VOIP number.
>> Process takes 5-7 biz days.
>> 
>> 4. Then you will have the exact same number, as a VOIP number and no one 
>> will know the difference.
>> 
>> Other than a mishap that caused Westnet to loose  my phone number (for a 
>> month or so) when they went to port it...
>> Eventually my phone number was located held in quarantine by Telstra… now 
>> that’s a story in itself that I won’t bore you with!!!
>> I haven’t experienced any problems.
>> I’m relatively pleased with the speeds I’m downloading and uploading at - of 
>> course speed is never fast enough for us ;-)
>> Over my Airport Wi-Fi Network I achieve around these speeds: 
>> Download Speed 47.73Mbps - Upload Speed 19.20Mbps
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> El Capitan OS X 10.11.4
>> 
>> On 13 May 2016, at 10:51 PM, Gordon Wragg <gordo...@gmail.com> wrote:
>> 
>> Hi Peter,
>> 
>> My ADSL with Westnet was gre

Re: NBN providers

[Ronda Brown]

In fairness to Westnet, My NBN connection was in the very early days... I was 
one of Westnet/iiNet first connections from ADSL to NBN.

So yes, some mistakes were made in the early days and mine almost got me to 
file a 'Breach Of Contract' with them as they had failed to fulfill all of its 
contractual obligations.
The problem was sorted...

Sent from Ronni's iPad4


> On 14 May 2016, at 10:49 AM, petercr...@westnet.com.au wrote:
> 
>  
> Thanks for that Ronni, it would be frustrating to find out they "loose" your 
> phone number and that is enough to put people off it. It should be military 
> precision as this is their core business managing peoples affairs like this!
> 
>  
> 
> The jury is getting closer to a decision ...
> 
>  
> 
> Regards
> 
>  
> 
> Pete.
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> "WAMUG" <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Sat, 14 May 2016 10:43:54 +0800
> Subject:
> Re: NBN providers
> 
> 
> Hi Peter,
> 
> I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since 
> April 2014.
> NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 + 
> $19.95 = $94.90 mth. 
> I chose Fibre Phone so I could keep my current landline phone number I have 
> had for “Ever” ;-)
> 
> After the NBN guys  completed the laying of cable to my house and installing 
> of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD (Network 
> Termination Device) in my house it was very quick and easy for me to connect 
> my equipment and get my Network connected and activated.
> 
> My NBN FTTP Setup:
> Equipment:  3TB Airport Time Capsule (4th Generation) and Oricom eco5200 phone
> Connections: 3TB Airport Time Capsule (4th Generation) connected via Ethernet 
> CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD (Network 
> Termination Device), and my Oricom eco5200 Phone cable to UNI-V 1 Port on NTD.
> 
> Checked my Dual-Band Network settings - Router Mode: DHCP and NAT remained 
> the same and checked all my Macs (3), iPad & iPhone connected. Ran Speed 
> tests and generally tested my Network thoroughly… all worked well.
> 
> Westnet’s actions were:
> 1. Wait to confirm the NBN service is fully working
> 
> 2. Cancel the ADSL service, and wait 2-3days for your ADSL codes to drop off 
> your phone line.
> NB We wont cancel the home phone (as we need the number active to port it)
> 
> 3. When the codes are dropped, we will then submit a request to convert you 
> home number into a VOIP number.
> Process takes 5-7 biz days.
> 
> 4. Then you will have the exact same number, as a VOIP number and no one will 
> know the difference.
> 
> Other than a mishap that caused Westnet to loose  my phone number (for a 
> month or so) when they went to port it...
> Eventually my phone number was located held in quarantine by Telstra… now 
> that’s a story in itself that I won’t bore you with!!!
> I haven’t experienced any problems.
> I’m relatively pleased with the speeds I’m downloading and uploading at - of 
> course speed is never fast enough for us ;-)
> Over my Airport Wi-Fi Network I achieve around these speeds: 
> Download Speed 47.73Mbps - Upload Speed 19.20Mbps
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> El Capitan OS X 10.11.4
> 
> On 13 May 2016, at 10:51 PM, Gordon Wragg <gordo...@gmail.com> wrote:
> 
> Hi Peter,
> 
> My ADSL with Westnet was great, but the NBN is way better.  I am on the 50/20 
> plan and no complaints.  Just remember that those speeds will depend on other 
> user activity.
> 
> Westnet advise of any down time well ahead and such times are often during 
> off peak anyway.
> 
> Very happy with Westnet and NBN.
> 
> Regards
> 
> Gordon
> 
>> On 13 May 2016 at 19:54, Peter Crisp <petercr...@westnet.com.au> wrote:
>> Hi muggers, I have been with Westnet for many years with an ADSL service and 
>> pretty bulletproof the whole time. Service has been good when it has been 
>> called upon so can't complain really. Recently NBN is installed in my street 
>> and is now available. I looked online and see there are 119 potential 
>> providers I could use!
>> 
>> Westnet/iiNet rate VERY poorly in online reviews of their NBN service but 
>> this maybe skewed by disgruntled people which I'm sure exist with all 
>> providers but I am seeking further feedback
>> 
>> Optus and Westnet both rate well and a bit dearer that Westnet.
>> 
>> Anyon

Re: NBN providers

[petercrisp]

 
Thanks for that Ronni, it would be frustrating to find out they
"loose" your phone number and that is enough to put people off it. It
should be military precision as this is their core business managing
peoples affairs like this!

 

The jury is getting closer to a decision ...

 

Regards

 

Pete.

- Original Message -
From: wamug@wamug.org.au
To:"WAMUG" 
Cc:
Sent:Sat, 14 May 2016 10:43:54 +0800
Subject:Re: NBN providers

  Hi Peter, 
 I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet
since April 2014.   NBN RESIDENTIAL 8 PLAN (100GB + 100GB) + 50/20MBPS
+ FIBRE PHONE)$74.95 + $19.95 = $94.90 mth. 
I chose Fibre Phone so I could keep my current landline phone number I
have had for “Ever” ;-)  
After the NBN guys  completed the laying of cable to my house and
installing of the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD
(Network Termination Device) in my house it was very quick and easy
for me to connect my equipment and get my Network connected and
activated. 
 _MY NBN FTTP SETUP:_  _Equipment_:  3TB Airport Time Capsule (4th
Generation) and Oricom eco5200 phone
_Connections_: 3TB Airport Time Capsule (4th Generation) connected via
Ethernet CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD
(Network Termination Device), and my Oricom eco5200 Phone cable to
UNI-V 1 Port on NTD. 
 Checked my Dual-Band Network settings - Router Mode: DHCP and NAT
remained the same and checked all my Macs (3), iPad & iPhone
connected. Ran Speed tests and generally tested my Network
thoroughly… all worked well. 
 _WESTNET’S ACTIONS WERE:_  1. Wait to confirm the NBN service is
fully working 
 2. Cancel the ADSL service, and wait 2-3days for your ADSL codes to
drop off your phone line. NB We wont cancel the home phone (as we need
the number active to port it) 
 3. When the codes are dropped, we will then submit a request to
convert you home number into a VOIP number. Process takes 5-7 biz
days. 
 4. Then you will have the exact same number, as a VOIP number and no
one will know the difference. 
 Other than a mishap that caused Westnet to LOOSE  my phone number
(for a month or so) when they went to port it... Eventually my phone
number was located held in quarantine by Telstra… now that’s a
story in itself that I won’t bore you with!!! I haven’t
experienced any problems. I’m relatively pleased with the speeds
I’m downloading and uploading at - of course speed is never fast
enough for us ;-) Over my Airport Wi-Fi Network I achieve around these
speeds:  _DOWNLOAD SPEED 47.73MBPS - UPLOAD SPEED 19.20MBPS_ 
  Cheers, Ronni 
  13-INCH MACBOOK AIR (APRIL 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz
LPDDR3 SDRAM
512GB PCIe-based Flash Storage  
El Capitan OS X 10.11.4 
On 13 May 2016, at 10:51 PM, Gordon Wragg  wrote:

  Hi Peter,
 My ADSL with Westnet was great, but the NBN is way better.  I am on
the 50/20 plan and no complaints.  Just remember that those speeds
will depend on other user activity. 
 Westnet advise of any down time well ahead and such times are often
during off peak anyway. 
 Very happy with Westnet and NBN. 
 Regards 
 Gordon   
On 13 May 2016 at 19:54, Peter Crisp  wrote:
Hi muggers, I have been with Westnet for many years with an ADSL
service and pretty bulletproof the whole time. Service has been good
when it has been called upon so can't complain really. Recently NBN is
installed in my street and is now available. I looked online and see
there are 119 potential providers I could use!

 Westnet/iiNet rate VERY poorly in online reviews of their NBN service
but this maybe skewed by disgruntled people which I'm sure exist with
all providers but I am seeking further feedback.

 Optus and Westnet both rate well and a bit dearer that Westnet.

 Anyone here got any first hand transition experience from ADSL to NBN
and provider experience?

 I'd rather not change my email address if I can help it too.

 Regards

 Pete

 

Links:
--
[1] mailto:gordo...@gmail.com
[2] mailto:petercr...@westnet.com.au

-- The WA Macintosh User Group Mailing List --
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Re: NBN providers

[Ronda Brown]

Hi Peter,

I have been on NBN Fibre to the Premises (FTTP) with Westnet/iiNet since April 
2014.
NBN Residential 8 Plan (100GB + 100GB) + 50/20Mbps + Fibre Phone)$74.95 + 
$19.95 = $94.90 mth. 
I chose Fibre Phone so I could keep my current landline phone number I have had 
for “Ever” ;-)

After the NBN guys  completed the laying of cable to my house and installing of 
the NBN Fibre Wall Outlet, NBN Power Supply Unit & NTD (Network Termination 
Device) in my house it was very quick and easy for me to connect my equipment 
and get my Network connected and activated.

My NBN FTTP Setup:
Equipment:  3TB Airport Time Capsule (4th Generation) and Oricom eco5200 phone
Connections: 3TB Airport Time Capsule (4th Generation) connected via Ethernet 
CAT-6 cable from Time Capsule WAN port to UNI-D 1 Port on NTD (Network 
Termination Device), and my Oricom eco5200 Phone cable to UNI-V 1 Port on NTD.

Checked my Dual-Band Network settings - Router Mode: DHCP and NAT remained the 
same and checked all my Macs (3), iPad & iPhone connected. Ran Speed tests and 
generally tested my Network thoroughly… all worked well.

Westnet’s actions were:
1. Wait to confirm the NBN service is fully working

2. Cancel the ADSL service, and wait 2-3days for your ADSL codes to drop off 
your phone line.
NB We wont cancel the home phone (as we need the number active to port it)

3. When the codes are dropped, we will then submit a request to convert you 
home number into a VOIP number.
Process takes 5-7 biz days.

4. Then you will have the exact same number, as a VOIP number and no one will 
know the difference.

Other than a mishap that caused Westnet to loose  my phone number (for a month 
or so) when they went to port it...
Eventually my phone number was located held in quarantine by Telstra… now 
that’s a story in itself that I won’t bore you with!!!
I haven’t experienced any problems.
I’m relatively pleased with the speeds I’m downloading and uploading at - of 
course speed is never fast enough for us ;-)
Over my Airport Wi-Fi Network I achieve around these speeds: 
Download Speed 47.73Mbps - Upload Speed 19.20Mbps

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

El Capitan OS X 10.11.4

On 13 May 2016, at 10:51 PM, Gordon Wragg > wrote:

> Hi Peter,
> 
> My ADSL with Westnet was great, but the NBN is way better.  I am on the 50/20 
> plan and no complaints.  Just remember that those speeds will depend on other 
> user activity.
> 
> Westnet advise of any down time well ahead and such times are often during 
> off peak anyway.
> 
> Very happy with Westnet and NBN.
> 
> Regards
> 
> Gordon
> 
> On 13 May 2016 at 19:54, Peter Crisp  > wrote:
> Hi muggers, I have been with Westnet for many years with an ADSL service and 
> pretty bulletproof the whole time. Service has been good when it has been 
> called upon so can't complain really. Recently NBN is installed in my street 
> and is now available. I looked online and see there are 119 potential 
> providers I could use!
> 
> Westnet/iiNet rate VERY poorly in online reviews of their NBN service but 
> this maybe skewed by disgruntled people which I'm sure exist with all 
> providers but I am seeking further feedback.
> 
> Optus and Westnet both rate well and a bit dearer that Westnet.
> 
> Anyone here got any first hand transition experience from ADSL to NBN and 
> provider experience?
> 
> I'd rather not change my email address if I can help it too.
> 
> Regards
> 
> 
> Pete
> 
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Re: NBN providers

[petercrisp]

Yes, it is certainly a viable option - to do nothing. "ADSL1 Plus" is
good enough for online streaming through Apple TV or Youtube so the
only real benefit to go NBN is if downloading large files quickly is
important to you.

 

Jury still out on this.

 

Regards

 

Pete. 

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Sat, 14 May 2016 08:53:17 +0800
Subject:Re: NBN providers

 If it ain't broke don't fix it
 I have always had great service from Westnet(iiNet) and will stick
with them when NBN makes it to Albany - if I last that long!
 Severin Crisp

 Sent from Sev & Jenny's iPhone

 > On 13 May 2016, at 7:54 PM, Peter Crisp  wrote:
 > 
 > Hi muggers, I have been with Westnet for many years with an ADSL
service and pretty bulletproof the whole time. Service has been good
when it has been called upon so can't complain really. Recently NBN is
installed in my street and is now available. I looked online and see
there are 119 potential providers I could use!
 > 
 > Westnet/iiNet rate VERY poorly in online reviews of their NBN
service but this maybe skewed by disgruntled people which I'm sure
exist with all providers but I am seeking further feedback.
 > 
 > Optus and Westnet both rate well and a bit dearer that Westnet. 
 > 
 > Anyone here got any first hand transition experience from ADSL to
NBN and provider experience?
 > 
 > I'd rather not change my email address if I can help it too.
 > 
 > Regards
 > 
 > 
 > Pete
 > -- The WA Macintosh User Group Mailing List --
 > Archives - 
 > Guidelines - 
 > Settings & Unsubscribe - 

 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 

-- The WA Macintosh User Group Mailing List --
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Guidelines - 
Settings & Unsubscribe - 

Re: NBN providers

[Severin Crisp]

If it ain't broke don't fix it
I have always had great service from Westnet(iiNet) and will stick with them 
when NBN makes it to Albany - if I last that long!
Severin Crisp

Sent from Sev & Jenny's iPhone

> On 13 May 2016, at 7:54 PM, Peter Crisp  wrote:
> 
> Hi muggers, I have been with Westnet for many years with an ADSL service and 
> pretty bulletproof the whole time. Service has been good when it has been 
> called upon so can't complain really. Recently NBN is installed in my street 
> and is now available. I looked online and see there are 119 potential 
> providers I could use!
> 
> Westnet/iiNet rate VERY poorly in online reviews of their NBN service but 
> this maybe skewed by disgruntled people which I'm sure exist with all 
> providers but I am seeking further feedback.
> 
> Optus and Westnet both rate well and a bit dearer that Westnet. 
> 
> Anyone here got any first hand transition experience from ADSL to NBN and 
> provider experience?
> 
> I'd rather not change my email address if I can help it too.
> 
> Regards
> 
> 
> Pete
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
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Re: NBN providers

[Susan Hastings]

Yes, we are getting around 75, rather than 100. But, 75 is seriously fast!

Sent from my iPad

> On 14 May 2016, at 8:01 AM, petercr...@westnet.com.au wrote:
> 
> Thanks for that Susan, will review and consider. I am wary of quoted speeds 
> when they say "up to 25Mbps" and the "up to" bit I see as an 'out' for them 
> when you don't actually experience the quoted speed. So you have to up the 
> ante and go to a faster plan. So the bargain priced service you thought you 
> were getting is eroded by having to up spec to next level or two levels up. 
> 
>  
> 
> Regards
> 
>  
> 
> Pete. 
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Sat, 14 May 2016 07:31:57 +0800
> Subject:
> Re: NBN providers
> 
> 
> Peter, it may be worthwhile to check out Whirlpool as well. 
> 
> We have Iinet NBN and didn't notice much change in speed from ADSL plus until 
> we switched to the 100/50 plan. We live in Vic Park and the ADSL+ was very 
> good indeed. We have FTTH, rather than FTTN, which may be a factor of where 
> you live.
> 
> Cheers, Susan
> 
> Sent from my iPad
> 
> On 14 May 2016, at 6:38 AM, petercr...@westnet.com.au wrote:
> 
>  Thanks for that Gordon, I knew there had to be some satisfied Wetnet NBN 
> subscribers out there. Will investigate their plans a little further now.
> 
>  
> 
> Regards
> 
>  
> 
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> "Gordon Wragg" <gordo...@gmail.com>
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> <petercr...@westnet.com.au>
> Sent:
> Fri, 13 May 2016 22:51:35 +0800
> Subject:
> Re: NBN providers
> 
> 
> Hi Peter,
> 
> My ADSL with Westnet was great, but the NBN is way better.  I am on the 50/20 
> plan and no complaints.  Just remember that those speeds will depend on other 
> user activity.
> 
> Westnet advise of any down time well ahead and such times are often during 
> off peak anyway.
> 
> Very happy with Westnet and NBN.
> 
> Regards
> 
> Gordon
> 
>> On 13 May 2016 at 19:54, Peter Crisp <petercr...@westnet.com.au> wrote:
>> Hi muggers, I have been with Westnet for many years with an ADSL service and 
>> pretty bulletproof the whole time. Service has been good when it has been 
>> called upon so can't complain really. Recently NBN is installed in my street 
>> and is now available. I looked online and see there are 119 potential 
>> providers I could use!
>> 
>> Westnet/iiNet rate VERY poorly in online reviews of their NBN service but 
>> this maybe skewed by disgruntled people which I'm sure exist with all 
>> providers but I am seeking further feedback.
>> 
>> Optus and Westnet both rate well and a bit dearer that Westnet.
>> 
>> Anyone here got any first hand transition experience from ADSL to NBN and 
>> provider experience?
>> 
>> I'd rather not change my email address if I can help it too.
>> 
>> Regards
>> 
>> 
>> Pete
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: NBN providers

[petercrisp]

Thanks for that Susan, will review and consider. I am wary of quoted
speeds when they say "up to 25Mbps" and the "up to" bit I see as an
'out' for them when you don't actually experience the quoted speed. So
you have to up the ante and go to a faster plan. So the bargain
priced service you thought you were getting is eroded by having to up
spec to next level or two levels up. 

 

Regards

 

Pete. 

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Sat, 14 May 2016 07:31:57 +0800
Subject:Re: NBN providers

Peter, it may be worthwhile to check out Whirlpool as well.  
 We have Iinet NBN and didn't notice much change in speed from ADSL
plus until we switched to the 100/50 plan. We live in Vic Park and the
ADSL+ was very good indeed. We have FTTH, rather than FTTN, which may
be a factor of where you live. 
 Cheers, Susan

Sent from my iPad  
On 14 May 2016, at 6:38 AM, petercr...@westnet.com.au [1] wrote:

 Thanks for that Gordon, I knew there had to be some satisfied
Wetnet NBN subscribers out there. Will investigate their plans a
little further now. 

  

Regards 

  

Pete.

- Original Message -
 From: "Gordon Wragg"  
To:
Cc:
Sent:Fri, 13 May 2016 22:51:35 +0800
Subject:Re: NBN providers

Hi Peter,
 My ADSL with Westnet was great, but the NBN is way better.  I am on
the 50/20 plan and no complaints.  Just remember that those speeds
will depend on other user activity. 
 Westnet advise of any down time well ahead and such times are often
during off peak anyway. 
 Very happy with Westnet and NBN. 
 Regards 
 Gordon   
On 13 May 2016 at 19:54, Peter Crisp  wrote:
Hi muggers, I have been with Westnet for many years with an ADSL
service and pretty bulletproof the whole time. Service has been good
when it has been called upon so can't complain really. Recently NBN is
installed in my street and is now available. I looked online and see
there are 119 potential providers I could use!

 Westnet/iiNet rate VERY poorly in online reviews of their NBN service
but this maybe skewed by disgruntled people which I'm sure exist with
all providers but I am seeking further feedback.

 Optus and Westnet both rate well and a bit dearer that Westnet.

 Anyone here got any first hand transition experience from ADSL to NBN
and provider experience?

 I'd rather not change my email address if I can help it too.

 Regards

 Pete
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -   

Links:
--
[1] mailto:petercr...@westnet.com.au
[2] mailto:gordo...@gmail.com
[3] mailto:wamug@wamug.org.au
[4] mailto:petercr...@westnet.com.au
[5] mailto:petercr...@westnet.com.au
[6] http://www.wamug.org.au/mailinglist/archives.shtml
[7] http://www.wamug.org.au/mailinglist/guidelines.shtml
[8] http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
[9] http://www.wamug.org.au/mailinglist/archives.shtml
[10] http://www.wamug.org.au/mailinglist/guidelines.shtml
[11] http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: NBN providers

[Susan Hastings]

Peter, it may be worthwhile to check out Whirlpool as well. 

We have Iinet NBN and didn't notice much change in speed from ADSL plus until 
we switched to the 100/50 plan. We live in Vic Park and the ADSL+ was very good 
indeed. We have FTTH, rather than FTTN, which may be a factor of where you live.

Cheers, Susan

Sent from my iPad

> On 14 May 2016, at 6:38 AM, petercr...@westnet.com.au wrote:
> 
>  Thanks for that Gordon, I knew there had to be some satisfied Wetnet NBN 
> subscribers out there. Will investigate their plans a little further now.
> 
>  
> 
> Regards
> 
>  
> 
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> "Gordon Wragg" <gordo...@gmail.com>
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> <petercr...@westnet.com.au>
> Sent:
> Fri, 13 May 2016 22:51:35 +0800
> Subject:
> Re: NBN providers
> 
> 
> Hi Peter,
> 
> My ADSL with Westnet was great, but the NBN is way better.  I am on the 50/20 
> plan and no complaints.  Just remember that those speeds will depend on other 
> user activity.
> 
> Westnet advise of any down time well ahead and such times are often during 
> off peak anyway.
> 
> Very happy with Westnet and NBN.
> 
> Regards
> 
> Gordon
> 
>> On 13 May 2016 at 19:54, Peter Crisp <petercr...@westnet.com.au> wrote:
>> Hi muggers, I have been with Westnet for many years with an ADSL service and 
>> pretty bulletproof the whole time. Service has been good when it has been 
>> called upon so can't complain really. Recently NBN is installed in my street 
>> and is now available. I looked online and see there are 119 potential 
>> providers I could use!
>> 
>> Westnet/iiNet rate VERY poorly in online reviews of their NBN service but 
>> this maybe skewed by disgruntled people which I'm sure exist with all 
>> providers but I am seeking further feedback.
>> 
>> Optus and Westnet both rate well and a bit dearer that Westnet.
>> 
>> Anyone here got any first hand transition experience from ADSL to NBN and 
>> provider experience?
>> 
>> I'd rather not change my email address if I can help it too.
>> 
>> Regards
>> 
>> 
>> Pete
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
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Re: NBN providers

[petercrisp]

 Thanks for that Gordon, I knew there had to be some satisfied
Wetnet NBN subscribers out there. Will investigate their plans a
little further now.

 

Regards

 

Pete.

- Original Message -
From: "Gordon Wragg" 
To:
Cc:
Sent:Fri, 13 May 2016 22:51:35 +0800
Subject:Re: NBN providers

Hi Peter,
 My ADSL with Westnet was great, but the NBN is way better.  I am on
the 50/20 plan and no complaints.  Just remember that those speeds
will depend on other user activity. 
 Westnet advise of any down time well ahead and such times are often
during off peak anyway. 
 Very happy with Westnet and NBN. 
 Regards 
 Gordon   
On 13 May 2016 at 19:54, Peter Crisp  wrote:
Hi muggers, I have been with Westnet for many years with an ADSL
service and pretty bulletproof the whole time. Service has been good
when it has been called upon so can't complain really. Recently NBN is
installed in my street and is now available. I looked online and see
there are 119 potential providers I could use!

 Westnet/iiNet rate VERY poorly in online reviews of their NBN service
but this maybe skewed by disgruntled people which I'm sure exist with
all providers but I am seeking further feedback.

 Optus and Westnet both rate well and a bit dearer that Westnet.

 Anyone here got any first hand transition experience from ADSL to NBN
and provider experience?

 I'd rather not change my email address if I can help it too.

 Regards

 Pete
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 

 

Links:
--
[1] mailto:petercr...@westnet.com.au
[2] http://www.wamug.org.au/mailinglist/archives.shtml
[3] http://www.wamug.org.au/mailinglist/guidelines.shtml
[4] http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: NBN providers

[Gordon Wragg]

Hi Peter,

My ADSL with Westnet was great, but the NBN is way better.  I am on the
50/20 plan and no complaints.  Just remember that those speeds will depend
on other user activity.

Westnet advise of any down time well ahead and such times are often during
off peak anyway.

Very happy with Westnet and NBN.

Regards

Gordon

On 13 May 2016 at 19:54, Peter Crisp  wrote:

> Hi muggers, I have been with Westnet for many years with an ADSL service
> and pretty bulletproof the whole time. Service has been good when it has
> been called upon so can't complain really. Recently NBN is installed in my
> street and is now available. I looked online and see there are 119
> potential providers I could use!
>
> Westnet/iiNet rate VERY poorly in online reviews of their NBN service but
> this maybe skewed by disgruntled people which I'm sure exist with all
> providers but I am seeking further feedback.
>
> Optus and Westnet both rate well and a bit dearer that Westnet.
>
> Anyone here got any first hand transition experience from ADSL to NBN and
> provider experience?
>
> I'd rather not change my email address if I can help it too.
>
> Regards
>
>
> Pete
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
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