Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Tom DeReggi
Agreed, Brett. I see people use business Cable all the time, UNTIL they have an outage, and then they loose all their customers feeding off it after that. If there is one Thing the Cable Cos understand it is you didn't buy a service with an SLA because we dont offer one, so we can care less if

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Mike Hammett
I'm not sure that I agree that wireless has higher uptime than fiber. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- From: Tom DeReggi wirelessn...@rapiddsl.net Sent: Monday, January 11, 2010 7:40 AM To: WISPA

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Stuart Pierce
I'm not sure I agree either, but wireless obviously can't be cut. With that though, our fiber hasn't been out more than twice in 5 years. -- Original Message -- From: Mike Hammett wispawirel...@ics-il.net Reply-To: WISPA General List wireless@wispa.org

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Brian Webster
Tom, When you make the claim that wireless has more uptime than fiber, where do you base those facts from and what types of fiber deployments are you comparing it to? While I believe wireless is a great thing, one has to wonder why a company who's name was MCI (Microwave Communications

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Chuck Hogg
Our backbone fiber has been down 2-3 times over 3 years. One time was so that they could upgrade the Fiber Switches, and the other times we were only down a minute or two. Regards, Chuck Hogg Shelby Broadband 502-722-9292 ch...@shelbybb.com http://www.shelbybb.com -Original Message-

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Bret Clark
I would agree in a heartbeat...we've actually won customers because of outages with DS3's and T1's that were run on fiber. When the historical ice storm came through New England just over a year ago, we had 100% uptime with our infrastructure while Fairpoint and Comcast was down all over the

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Bret Clark
Brian Webster wrote: Fiber deployments have been commonplace between telephone switches for years now and I have never heard about reliability issues and/or downtime problems with the fiber. Not that they don't happen but when you average their uptime to their outages, I would think they have

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Patrick Shoemaker
Exactly. The terms wireless and fiber are too broad to make any valid reliability comparison without more specifics. Comparing a licensed point to point microwave system with redundant paths, spatial diversity, standby power, and a tower structure rated to 150 MPH to an aerial fiber strand

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Brad Belton
Agreed, Patrick. As a business only provider many of our customers that bring in a 10-50-100Mbps or higher microwave connection in from us are doing so to complement their existing fiber connection(s). As time progresses some of those customers end up favoring our microwave connection over

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Tom DeReggi
Let me clarify. I'm referring to Metro-E deployment. I'm not refering to the physical medium glass filled wire, which of course has a huge long reliable life. Metro-E typically runs from commercial building to commercial building. Each Hop is a potential failure point. Metro-E tends to be a

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Tom DeReggi
The thing is there are cases or palces where Wireless cant be made reliable for a specific situations that limit that location. People will remember those rare cases and associate them with Wireless in general, without understanding that taht is a different situation and not the norm. People

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Richey
Fiber doesn't suffer from interference or have a low number of frequencies you can use at one location. Richey -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Stuart Pierce Sent: Monday, January 11, 2010 9:16 AM To: WISPA General

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Mike Hammett
I am planning to have access to fiber throughout an area that's probably 3x to 4x my current coverage area. I'll build my network around that fiber. However, I will retain wireless PtP links for redundancy. That cuts down on the need to consume valuable spectrum for primary backhaul links.

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread RickG
Time Warner does offer an SLA on their Business Class. It's worked in our favor the three time its gone down in the 6 months that its been installed! Considering that, our wireless has been running five 9s to our business customers who chose us over the wired connections options. -RickG On Mon,

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-11 Thread Greg
This topic got quite a bit off from Marlon's original post, but getting back to that, what I've done more than once with the local cable company is what I guess would fit in the category of social engineering, that is I imitate what I've heard their techs say when they get stumped and call in to

[WISPA] Why the telco's will never be true competitors to us

2010-01-10 Thread Marlon K. Schafer
I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that local. So I log onto the Century Tel (century link nowadays) web site go find a phone number for tech support. IF there is a phone number on their Microsoft Bing cloan of a web site, I couldn't

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-10 Thread Josh Luthman
I take it you never took our advice to have the guts in a NEMA box outside? If you did you can at least get it working yourself... On 1/10/10, Marlon K. Schafer o...@odessaoffice.com wrote: I have a tower down. It's fed by a *business* grade DSL link. Can't get to the main router at that

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-10 Thread Tom Sharples
I found out about so-called business DSL a few years ago. We had it here (Qwest), and every three to four weeks it would go belly-up. The fix was that, after a day or two of dead air, Qwest would send out a tech to power-cycle the ancient and creaky Nortel neighborhood dslam. This went on for

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-10 Thread Bret Clark
Blah...I wouldn't rely on any telco or cable company to serve our towers. We are completely wireless between towers, even our upstream Internet links are wireless running to local Internet exchange points. That way if there is a problem we are responsible for it and we can fix it without

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-10 Thread Jayson Baker
So lie to them, and tell them you're standing there and the DSL light is blinking. Or whatever they want to hear. That person is probably a $10/hr individual paid to follow a flow chart, and doesn't know what to do if your answers don't fall in-line with that chart. I've done this many times.

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-10 Thread Josh Luthman
When it's a DSL or cable connection I typically say I rebooted the modem and my PC is plugged into it. On 1/10/10, Jayson Baker jay...@spectrasurf.com wrote: So lie to them, and tell them you're standing there and the DSL light is blinking. Or whatever they want to hear. That person is

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-10 Thread Jonathan Schmidt
We're rural enough that no utility pole is within 10 degrees of vertical. Both TWC cable and ATT wires swing on those poles and whistle in the wind. I have the cheapest DSL on the cheapest wireline just as a backup (auto-failover on an old Nortel router) to RoadRunner. I complained to ATT for 8

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-10 Thread Marlon K. Schafer
I have a key to the house. It's just 1.5 hours away. The point of the whole story is crappy, ignorant support levels. marlon - Original Message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Sent: Sunday, January 10, 2010 1:47 PM

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-10 Thread Josh Luthman
At least you have it figured out. You could be stuck with the customer unplugging your equipment leaving you no access while they go on a 2 weeks vacation... I think no one here could possibly disagree with you, though. The people on the other end of those phone calls cause brain damage. Josh

Re: [WISPA] Why the telco's will never be true competitors to us

2010-01-10 Thread Marlon K. Schafer
A reboot of all hardware at the site fixed the problem. I'm guessing that a power outage (as reported by the customers) caused something to go haywire. Looks like I have to install another auto reboot device. Normally these folks are home. This is the first year they've flown south. marlon