Re: [WISPA] Some great photos

2009-09-06 Thread Ron Harden
http://cryptome.org/0001/af-fun-news-02.htm


Contained in this list are the photo and the story from the photographer's
perspective, that the AP was heavily criticized for publishing, of a wounded
soldier in Afghanistan that dies a few hours later.  I think it's worth
sharing to reflect on the sacrifices made by our young men in harms way in
their effort to provide a safe future for our families and our children.  It
also tells the story of their days and provides a stark contrast with our
lives and problems that we deal with daily.  

If so inclined, a daily prayer is recommended for our troop's safety and
success in their endeavors to make this a safer world.

Thanks for sharing Blake...Ron

 
-Original Message-
From: Blake Bowers [mailto:bbow...@mozarks.com] 
Sent: Sunday, September 06, 2009 2:34 AM
To: tower-...@yahoogroups.com
Cc: towerown...@yahoogroups.com; l...@yahoogroups.com; WISPA General List;
towerwork...@yahoogroups.com
Subject: [WISPA] Some great photos

check out

http://cryptome.org/

Scroll down a bit on the page.


Don't take your organs to heaven, 
heaven knows we need them down here!
Be an organ donor, sign your donor card today. 





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Re: [WISPA] LNP Services

2009-06-25 Thread Ron Harden
I think that Synchronoss Technologies, Inc. provides porting services Kathy.


 

-Original Message-
From: Kathy Tate [mailto:kt...@onlinenw.com] 
Sent: Thursday, June 25, 2009 1:26 PM
To: wireless@wispa.org
Subject: [WISPA] LNP Services

We are a WISP and a CLEC and have our own SS7 gateway that we have used for
our dialup base.  We are in the process of launching our own voice service
utilizing our existing SS7 gateway.  I would like to outsource the LNP
process.  I was hoping someone might have a vendor recommendation.
 
Thank you.
 
Kathy Tate
Chief Executive Officer
OnlineNW
 mailto:kt...@onlinenw.com kt...@onlinenw.com
503.883.9200 ext. 278
www.onlinenw.com
 




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Re: [WISPA] Outsourced Customer Support

2009-06-02 Thread Ron Harden
Chris:  I have talked with this guy several times and really like him --
very professional, not pushy.  And they seem very capable.  But I have not
worked with him personally, so I cannot attest to anything.  But if I read
him correctly, he should be very good.  You will of course have to ferret
out whether the 'price is right'.

 

Here is the background information that he sent me on the company as well as
his contact information.  I have already suggested to him that he should
look at membership in the association.  Be sure to work that angle as well,
especially if you do anything with him.

 

Ron

 

Information below:

From: Matthew Achak [matthew.ac...@1callres.com]

Sent: Thursday, December 13, 2007 12:20 PM

To: Ron Harden

Subject: First Call Resolution - company information as promised

 

Attachments: FCR - Overview.pdf; FCR presentation.ppt

 

Ron,

 

It was nice talking with you.

 

Please find attached information about First Call Resolution and our
outsourced domestically live agent help desk services for ILECs and CLECs. I
have also included a slide deck about us as well.

 

Headquartered out here in Oregon, First Call specializes in handling
creative outsourced call center and back office work for companies in the
communications (phone, cable, internet, wireless) arena such as Pervasip,
basically helping wherever a need should present itself, inbound as well as
outbound, short term as well as long term. 

 

The following are areas of our expertise:

 

Customer Service 

Order Processing 

Technical Support 

Data Entry  

Outbound Calling (surveys, lead generation, welcome calls, retention calls,
telesales) 

Email and web chat support 

After Hours coverage 

Short Term coverage 

Seasonal coverage 

Pilot programs 

Back office work 

Let me know if we can ever be of any assistance.

 

Sincerely,

 

Matthew Achak

 

Executive VP and Founder

 

First Call Resolution

 

206-932-2023 (o)

 

matthew.ac...@1callres.com

 

www.1callres.com

 

 

 

 

-Original Message-
From: Christopher Hair [mailto:sa...@ntinet.com] 
Sent: Saturday, May 30, 2009 4:23 PM
To: wireless@wispa.org
Subject: [WISPA] Outsourced Customer Support

 

We provide Dial-up, DSL and Wireless Broadband services. Looking at

outsourcing customer support for weekends and afterhours.  Anyone got any

company references, suggestions or experiences with outsourcing support? 

 

 

 

Thanks in Advance

 

 

 

Christopher Hair 

NTInet Inc. 

Orangeburg, SC 29118

Web:  http://www.ntinet.com www.ntinet.com

Email:  mailto:%20ch...@ntinet.com ch...@ntinet.com 

 

 

 




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Re: [WISPA] Cell phone with wifi?

2009-05-27 Thread Ron Harden
Paragon Wireless makes a great dual-mode phone that works flawlessly
GSM/Wi-Fi VoIP (my boss has been using one for over a year).  About $400
retail, and $250 bulk.  We considered introducing the phone, but chose not
to.  It's a more complex sale and marketing challenge, coupled with
additional customer service requirements.  Also a significant inventory
carrying cost if we were to  wholesale the product.

Ron

 
-Original Message-
From: Charles Wu [mailto:c...@cticonnect.com] 
Sent: Wednesday, May 27, 2009 8:40 AM
To: WISPA General List
Subject: Re: [WISPA] Cell phone with wifi?

My iphone has a SIP client that can do this

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of George Rogato
Sent: Tuesday, May 26, 2009 5:12 PM
To: WISPA General List
Subject: [WISPA] Cell phone with wifi?

Is there a cell phone that can connect to someones wifi ap and still 
make phone calls or recieve data when not in range of the cell service?

Thanks






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[WISPA] Cell phone with wifi alternative

2009-05-27 Thread Ron Harden
This will be a much better option than cell phone and wi-fi, in my opinion.
The stated launch date is 7.01.09.  It will include unlimited voice and data
for $70, including all taxes.  No hot spots required.  www.zer01mobile.com.
International dialing will be at greatly reduced prices (for a cell phone).
No roaming charges.  We will provide the voice application on the data
network.  The pricing is no longer shown on this website, but they have sent
out countless press releases on intended price points. 

FYI...Ron

 

-Original Message-
From: Pat O'Connor [mailto:p...@inlandnet.com] 
Sent: Wednesday, May 27, 2009 11:41 AM
To: WISPA General List
Subject: Re: [WISPA] Cell phone with wifi?

Interesting article in regards to your topic. 

http://www.voipplanet.com/trends/article.php/3820346


I'm out here in the sticks with limited cell coverage in a lot of areas 
and this looks like a promising line of business.


George Rogato wrote:
 Is there a cell phone that can connect to someones wifi ap and still 
 make phone calls or recieve data when not in range of the cell service?

 Thanks







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[WISPA] FW: FCC Rural Broadband report

2009-05-27 Thread Ron Harden
FYI...Ron

 

-Original Message-
From: Karen Reidy [mailto:kre...@comptel.org] 
Sent: Wednesday, May 27, 2009 1:36 PM
To: Karen Reidy
Subject: FCC Rural Broadband report 

 
Dear Members:  Below is the link to the FCC's Rural Broadband Strategy
Report that was released today. 
 

http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-291012A1.pdf

 





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Re: [WISPA] weHAVEbroadband.com

2009-05-13 Thread Ron Harden
That was really clever Matt!  Way to think out of the box!

Ron


-Original Message-
From: Matt Larsen - Lists [mailto:li...@manageisp.com] 
Sent: Wednesday, May 13, 2009 2:19 PM
To: WISPA General List; w...@part-15.org; Motorola Canopy User Group
Subject: [WISPA] weHAVEbroadband.com

I got tired of seeing this weneedbroadband.com website coming up over 
and over on Twitter and in press releases, especially since so many of 
the places on their map already have access to WISPs.   So I registered 
http://www.wehavebroadband.com/ and pointed it to the WISP Directory.

Tell your friends.   Haha.   If you don't have your listings updated on 
the directory, please add the zip codes for all of your service areas.   
BTW - no census tract requirements here.

:^)

Matt Larsen
vistabeam.com





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Re: [WISPA] VoIP.com

2009-04-24 Thread Ron Harden
They have 359 reviews on this site:  www.voipreview.org/review.all.aspx.  

For full disclosure, please note that Vox is a competitor (in that we both
promote the same services).  But whenever I want to see what users say about
a VoIP provider, I go to this generic site.  As always, do your due
diligence carefully thru testing and careful scrutiny.

Ron

 
-Original Message-
From: Bobby Burrow [mailto:bo...@burrow.com] 
Sent: Friday, April 24, 2009 1:31 PM
To: wireless@wispa.org
Subject: [WISPA] VoIP.com

Does anyone here have any experience or background information on these 
guys?

Thanks,

Bobby




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Re: [WISPA] Time Warner Tests $150-Per-Month Unlimited Internet

2009-04-11 Thread Ron Harden
The link is described as a non-working URL.

Ron

 
-Original Message-
From: Eje Gustafsson [mailto:e...@wisp-router.com] 
Sent: Friday, April 10, 2009 10:22 PM
To: 'WISPA General List'
Subject: [WISPA] Time Warner Tests $150-Per-Month Unlimited Internet

Not seen anyone post this article but think it is of interest to people on
the list.

 

http://www.informationweek.com/news/services/data/showArticle.jhtml?articleI
D=216500302
http://www.informationweek.com/news/services/data/showArticle.jhtml?article
ID=216500302subSection=News subSection=News

 

/ Eje





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Re: [WISPA] OT Number Porting Question

2009-03-16 Thread Ron Harden
My porting guru tells me that we could port that number.  But this is not a
sales pitch -- if we can do it, others can do it.  Someone must be giving
you bad information, or the runaround on the port.

Ron

 

-Original Message-
From: lakel...@gbcx.net [mailto:lakel...@gbcx.net] 
Sent: Monday, March 16, 2009 2:25 PM
To: WISPA General List
Subject: [WISPA] OT Number Porting Question

We had a landline number with Verizon ported to a cellphone with Verizon
Wireless. Now we are trying to port the number to Cablevision that provides
triple play. We are being told that they can't port a cell number because it
belongs to the cell company. I told them the whole story how it came from a
landline and they are still saying it can't be done

Anyone shed light on this?

Tnx

Bob
Sent from my Verizon Wireless BlackBerry




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Re: [WISPA] Mac Dearman Update

2009-01-16 Thread Ron Harden
Mac:  Call me when you feel like talking...I had 2 stents inserted 7 years
ago and have the diet down pat -- OK it might be boring -- but in
combination with the heart drugs, my bad cholesterol (LDL) is down to 62.
When the LDL is below 70 they have found that the arteries start to flush
themselves of plaque build-up.

Call when better and we can compare stents!  :)

My heart doc says it might even improve your libido!  Can I say that on the
list serv?

Best...Ron 

 

-Original Message-
From: Jeremy Davis [mailto:jere...@maximumtech.biz] 
Sent: Friday, January 16, 2009 11:08 AM
To: WISPA General List
Subject: Re: [WISPA] Mac Dearman Update

 Did she say if he had a stint?

He did.

Sincerely,

Jeremy Davis, CEO
Maximum Technologies, LLC
Office 318.303.4725
www.maximumtech.us






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Re: [WISPA] Mac Dearman Update

2009-01-16 Thread Ron Harden
Trying to cheer Mac up!  Hospitals tend to get you down...

 

-Original Message-
From: Jeff Broadwick [mailto:jeffl...@comcast.net] 
Sent: Friday, January 16, 2009 11:38 AM
To: 'WISPA General List'
Subject: Re: [WISPA] Mac Dearman Update

LOL, I think you just did Ron!

Jeff 

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Ron Harden
Sent: Friday, January 16, 2009 11:21 AM
To: 'WISPA General List'
Subject: Re: [WISPA] Mac Dearman Update

Mac:  Call me when you feel like talking...I had 2 stents inserted 7 years
ago and have the diet down pat -- OK it might be boring -- but in
combination with the heart drugs, my bad cholesterol (LDL) is down to 62.
When the LDL is below 70 they have found that the arteries start to flush
themselves of plaque build-up.

Call when better and we can compare stents!  :)

My heart doc says it might even improve your libido!  Can I say that on the
list serv?

Best...Ron 

 

-Original Message-
From: Jeremy Davis [mailto:jere...@maximumtech.biz]
Sent: Friday, January 16, 2009 11:08 AM
To: WISPA General List
Subject: Re: [WISPA] Mac Dearman Update

 Did she say if he had a stint?

He did.

Sincerely,

Jeremy Davis, CEO
Maximum Technologies, LLC
Office 318.303.4725
www.maximumtech.us






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Re: [WISPA] Mac Dearman OT

2009-01-16 Thread Ron Harden
Very true, except for the alcohol -- no problem there unless crème-based
(forget the Baileys -- that's like injecting fat directly into your veins).
I never cheat on the saturated fat.  But occasionally I cheat to moderation
on the cholesterol.  I assume the statin drugs are doing their job!

Another really bad one -- mayo.  Take a look sometime at the fat content!  

 

-Original Message-
From: Faisal Imtiaz [mailto:fai...@snappydsl.net] 
Sent: Friday, January 16, 2009 1:19 PM
To: 'WISPA General List'
Subject: Re: [WISPA] Mac Dearman OT

Ron,
Aren't   Shell Fish... (Shrimp, lobster  crawfish) also off limits due to
being high in cholesterol?  
Along with Alcohol ?



Faisal Imtiaz
Computer Office Solutions Inc. /SnappyDSL.net
Ph: (305) 663-5518 x 232
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Ron Harden
Sent: Friday, January 16, 2009 12:56 PM
To: 'WISPA General List'
Subject: Re: [WISPA] Mac Dearman OT

Diet:  Low in saturated fat and low in cholesterol.  No cheese, bacon,
sausage, cookies, doughnuts, beef, butter.  Look for healthy alternatives.
Believe it or not, before long even the heart-healthy foods will taste good.
Seafood, no-fat cheese, more salads and very lean ham or turkey are good.
No beef.  Just read the nutritional labels on anything you buy before it
goes in your mouth.  I don't eat anything with more than 2 grams of
saturated fat per serving.

 

Meds:  The docs played with the meds for a while until we finally got the
LDL down  70.  I'm on 10 Mg Zetia, 80 Mg Pravastatin (generic equivalent
for Pravachol), 10 Mg Lisinopril (blood drug) and a baby aspirin.  The
statin drugs are notorious for causing muscle pains, but I don't have any
problem tolerating the Pravachol. 

 

Word of warning to all:  If over 40 I suggest that you have a test done to
determine if there is any plaque buildup in your arteries.  Don't rely on a
simple stress test in combination with an annual physical to determine if
heart-healthy.  I had a stress test in which nothing showed up, 6 months
before the heart incident (80-90% blockage in main arteries).  Since my
experience, all of my friends over 40 have had a heart CT scan (or some
equivalent) done.  One of them owned his own telecom company, and after the
test, went out and bought a $10 mil life policy because they found
something.

 

Hope this helps.Ron 

 

 

 

-Original Message-
From: Chuck McCown - 3 [mailto:ch...@beehive.net]
Sent: Friday, January 16, 2009 11:48 AM
To: WISPA General List
Subject: Re: [WISPA] Mac Dearman OT

 

So, what is that diet like?  Lipitor was killing me so I threw it away.

 

 

 -Original Message-

 From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] 
 On

 Behalf Of Ron Harden

 Sent: Friday, January 16, 2009 11:21 AM

 To: 'WISPA General List'

 Subject: Re: [WISPA] Mac Dearman Update

 

 Mac:  Call me when you feel like talking...I had 2 stents inserted 7 
 years

 ago and have the diet down pat -- OK it might be boring -- but in

 combination with the heart drugs, my bad cholesterol (LDL) is down to 62.

 When the LDL is below 70 they have found that the arteries start to 
 flush

 themselves of plaque build-up.

 

 Call when better and we can compare stents!  :)

 

 My heart doc says it might even improve your libido!  Can I say that 
 on

 the

 list serv?

 

 Best...Ron

 

 

 

 -Original Message-

 From: Jeremy Davis [mailto:jere...@maximumtech.biz]

 Sent: Friday, January 16, 2009 11:08 AM

 To: WISPA General List

 Subject: Re: [WISPA] Mac Dearman Update

 

 Did she say if he had a stint?

 

 He did.

 

 Sincerely,

 

 Jeremy Davis, CEO

 Maximum Technologies, LLC

 Office 318.303.4725

 www.maximumtech.us

 

 

 

 




 

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Re: [WISPA] what should ARPU mean?

2009-01-05 Thread Ron Harden
ARPU is also a widely used term and barometer of success within the cable
industry.  They continue to attempt to drive ARPU by bundling additional
products in their service offering.  Like voice services!  :)  But also by
marketing premium services -- I just upgraded to Brighthouse's 15 MB 'turbo'
service, for example.  But that one won't help their ARPU for awhile -- I
told them I would buy it if they gave it to me free for 1 year, which they
agreed to do.

Ron

 

-Original Message-
From: Jerry Richardson [mailto:jrichard...@aircloud.com] 
Sent: Monday, January 05, 2009 2:11 PM
To: WISPA General List
Subject: Re: [WISPA] what should ARPU mean?

ARPU Finance Definition
Average revenue per user is calculated by dividing revenues by the
subscriber base. Non-service revenues, such as equipment or other sales,
are included in the calculation. The definition often is used in the
telecom industry. User refers to one customer, such as a cell phone
user.

More simply, 
ARPU = Total revenue / # customers.


 
 
__ 
Jerry Richardson 
airCloud Communications

-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Matt Liotta
Sent: Monday, January 05, 2009 11:03 AM
To: WISPA General List
Subject: [WISPA] what should ARPU mean?

We (the WISP industry) like to talk about ARPU a lot, but different
organizations define ARPU differently. So, my question is what do you
think the definition of ARPU should be?

-Matt




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Re: [WISPA] New Vendor Member - Bingham McCutchen LLP

2008-12-16 Thread Ron Harden
Guys:  I don't do this very often, but I would like to personally attest to
Bingham's capabilities in the area of telecom law and MA experience, and
that of Andy Lipman in particular.  He is a consummate professional with
tremendous reach and expertise within the industry.  And he is supported by
a large team of capable attorneys.

When we needed help over the last 20 years, Andy and his firm are where the
companies that I have been associated with have turned to.

Welcome Andy...your contribution on some key issues you will find in the
list serv could be invaluable.  And hopefully you will find some new
business opportunities along the way.

Ron

 

-Original Message-
From: Rick Harnish [mailto:rharn...@greatamericanbroadband.com] 
Sent: Tuesday, December 16, 2008 5:35 PM
To: 'WISPA General List'; memb...@wispa.org; 'Motorola Canopy User Group'
Subject: [WISPA] New Vendor Member - Bingham McCutchen LLP

I would like to introduce Andrew Lipman of Bingham McCutchen LLP as a new
vendor member for WISPA.  I have attached a link to a video series by Jay
Zimmerman, the Chairman.
http://www.bingham.com/FromTheChairman.aspx?PageID=2I would like to
thank Bingham for their support.

 

Here is some text from their website on Telecommunications Law:

 

Like our clients, Bingham's Telecommunications, Media and Technology (TMT)
Practice Group is on the cutting edge of the communications revolution. We
understand the communications industry - both where it is today and where
future opportunities lie. Our clients are established and emerging
telecommunications carriers; VoIP and Internet application providers;
wireless and satellite companies; cable operators, competitive video service
providers, broadcasters and media companies; equipment manufacturers; large
users of communications services; systems integrators; and investment banks,
venture funds and hedge fund managers. They range from Fortune 500 companies
to entrepreneurs with little more than an innovative concept. They come to
us for our unrivalled legal talent and our ability to help them implement
their strategic business goals and identify new business opportunities in
the rapidly converging communications, media and technology fields.

Bingham has one of the largest TMT practices in the world with 40 attorneys
and professionals. Our lawyers have played a role in nearly every
significant development in the communications industry in the past quarter
century, in the United States and internationally. Our attorneys have served
as in-house counsels in the communications industry and have held senior
positions at the Federal Communications Commission (FCC); the Federal Trade
Commission (FTC); the United States Congress; and other federal, state and
foreign government agencies. Our diverse experiences give us an in-depth
understanding of what matters to our clients and allows us to anticipate and
advise them on the latest market developments, regulatory changes,
legislative actions, and commercial and technical issues.

Our practice combines regulatory, corporate and transactional, dispute
resolution, land use, and legislative work. We are aggressive and creative
advocates for our clients at the negotiating table and before government
agencies in the U.S. and abroad. We also work closely with the firm's other
practices to meet the full range of our clients' needs.

Respectfully,

 

Rick Harnish

General Manager - Midwest Region

Great American Broadband

260-827-2482

 





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Re: [WISPA] SkyWi Sues Qwest for Racketeering Monopolistic Practices

2008-12-15 Thread Ron Harden
George:  When I click on the link that you sent I get a Market Watch header,
but a document not found message in the body of the narrative.

FYI...Ron
 

-Original Message-
From: George Rogato [mailto:wi...@oregonfast.net] 
Sent: Monday, December 15, 2008 11:42 AM
To: wireless@wispa.org
Subject: [WISPA] SkyWi Sues Qwest for Racketeering  Monopolistic Practices

http://www.marketwatch.com/news/story/SkyWi-Sues-Qwest-Racketeering-Monopoli
stic/story.aspx?guid={4118C3E4-CBC0-4B7B-ABA0-9E041B08A68A}

Think they will win?




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Re: [WISPA] ISPCON

2008-10-30 Thread Ron Harden
Vox is exhibiting and will be there...Ron

 

-Original Message-
From: Charles Wu (CTI) [mailto:[EMAIL PROTECTED] 
Sent: Thursday, October 30, 2008 12:07 PM
To: WISPA General List
Subject: [WISPA] ISPCON

Who's going?

We are thinking of throwing a networking party / reception there on
Wednesday night (right before ISP-CEO)
Wanted to know who'd be there to see if there's any  interest out there

-Charles


Charles Wu
President
[EMAIL PROTECTED]
cell: 773-457-0718 * office: 847-346-0990 x2500

16W235 83rd Street, Suite A, Burr Ridge, IL 60527 * tel: 847.326.0990 fax:
847.346.0991


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hereby notified that any dissemination, distribution or copying of this
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Re: [WISPA] Taxes

2008-09-30 Thread Ron Harden
Mike:  You will be responsible for collecting and remitting USF charges to
USAC.  Your VoIP service provider may do it for you, but you will still have
to register, obtain an ID number, and submit the differential of retail
versus wholesale USF fees owed on voice services.

 

FET tax does not apply because the FCC continues to define VoIP services as
a data, not telephony, service.

 

State taxes vary by state and still represent a grey area in our opinion.
If you ask any state PUC they will of course tell you that you must pay them
for any and all services, including VoIP.  But as someone else pointed out,
check with legal counsel on this one in the state(s) in which you intend to
provide service.  

 

Ron

 

 

 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mike Hammett
Sent: Tuesday, September 30, 2008 10:49 AM
To: WISPA List
Subject: [WISPA] Taxes

 

Are wireless Internet or VoIP services taxable?

 

 

--

Mike Hammett

Intelligent Computing Solutions

http://www.ics-il.com

 

 

 




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Re: [WISPA] Insurance

2008-09-12 Thread Ron Harden
I have a high-level friend within Marsh McLennan, and eventually got to
their director of assn. marketing; they should finally have a conference
call with Rick Harnish and a few other members next week.  I positioned it
with Marsh as a large number of companies that could inevitably take
advantage of a compelling offer from a large insurer.

Let's see if Rick and the team can do any good in negotiating something of
interest.  Marsh is also going to put a proposal in front of FISPA as well.

I don't know if that will help you (and others), but I'm sure that Rick will
keep you posted on progress or an offer to members.  Usually there is
strength in numbers...Ron 

 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Mike Hammett
Sent: Friday, September 12, 2008 2:21 PM
To: WISPA General List
Subject: Re: [WISPA] Insurance

My agent sent me a proposal after I explained to him exactly what it is that

we do.

I called up the Hartford because the proposal didn't seem to reference 
anything specifically to being an Internet provider, just what seems to be a

regular business policy with a Super Stretch for Technology and Software 
Service Providers endorsement.  The guy I talked to on the phone said that 
they don't insure Internet Service Providers.  ?!?!  That's the company 
everyone here recommends.

Is there some secret code to mention to get covered?  I want my insurance to

be there when I need it, but maybe there's a backdoor to get covered.

If not, whom else will insure us?


--
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



--
From: Mike Hammett [EMAIL PROTECTED]
Sent: Tuesday, September 09, 2008 9:31 AM
To: WISPA List wireless@wispa.org
Subject: [WISPA] Insurance

 What do you guys have for insurance policies?  I am working with my 
 Hartford agent and I want to make sure I get what I need, but don't buy 
 unnecessary policies.


 --
 Mike Hammett
 Intelligent Computing Solutions
 http://www.ics-il.com






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Re: [WISPA] [Motorola II] Internet + VoIP + ...efax?

2008-08-27 Thread Ron Harden
Here is what our experience with fax over VoIP tells us:

 

* Everyone knows that it is never 100% reliable over any VoIP
network, Vox or otherwise

* If you set your fax speed to 14.4 that will optimize the send and
receive quality (faxing is sensitive to speed more than protocol)

* Our experience is that you should expect 80% of faxes to work
properly on our network.

* Fax quality and consistency correlates directly with voice
quality, dependent on the VoIP network and how it's managed.  You know that
not every VoIP network is created equal; some are much better than others.
I will leave you be the judge regarding our network and service quality.

* Sending may be slightly more reliable than receiving (I send
documents all the time and my experinece has been very good, 90% or better) 

* Hi-speed 33.6 fax will not work over VoIP

* Newer fax machines provide better results than older units

* We do offer T.38 fax

* We have not integrated eFax capability with our services

 

This has been our experience with VoIP fax to this point; we have great
developers and will continue to look for a foolproof solution over time.
Because I work mostly out of my home I use eFax for inbound fax service
because of the nature of my business - contracts and other legal documents.
I hope this helps.  

 

Ron

 

 

 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of John McDowell
Sent: Wednesday, August 27, 2008 9:38 AM
To: WISPA General List
Subject: Re: [WISPA] [Motorola II] Internet + VoIP + ...efax?

 

Hi Butch,

They do offer T.38 fax, I believe. But we have tested it and it only worked

one time out of 5. Whether they have E-fax capabilities I don't know.

 

Would love for a good fax solution to come around.

 

John

 

On Tue, Aug 26, 2008 at 1:59 PM, Butch Evans [EMAIL PROTECTED] wrote:

 

 On Tue, 26 Aug 2008, John McDowell wrote:

 

 We've got Internet, we've got VoIP...now all we need is a faxing

 solution that works to convert businesses.

 

 Is anyone using a white label efax solution? Does anyone have a box

 that will let you do efax? Port local fax numbers?

 

 John,

 Have you spoken to your current VoIP provider regarding Fax over IP?

 I don't know if they do that, but it seems to me I heard they do.

 If so, perhaps they have a solution available that does eFax, too.

 I'm just guessing wildly on that part, as I don't know for sure if

 they do either one, but remembering a conversation I had with one of

 their tech guys, it seems to me he said that fax works over their

 current service (I haven't tested this at all).

 

 --

 

 *Butch Evans*Professional Network Consultation *

 *Network Engineering*MikroTik RouterOS *

 *573-276-2879   *ImageStream   *

 *http://www.butchevans.com/ *StarOS and MORE   *

 *http://blog.butchevans.com/*Wired or wireless Networks*

 *Mikrotik Certified Consultant  *Professional Technical Trainer*

 

 

 

 





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-- 

John M. McDowell

Boonlink Communications

307 Grand Ave NW

Fort Payne, AL 35967

256.844.9932

[EMAIL PROTECTED]

www.boonlink.com

 

 

 

 

 

 

This message contains information which may be confidential and privileged.

Unless you are the addressee (or authorized to receive for the addressee),

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Re: [WISPA] I want to port their numbers!!!!

2008-08-26 Thread Ron Harden
Yes, we source numbers from Level 3 and others.  DID coverage is key to any
successful digital voice program.  There are some small mom-and-pop LECs
that will not give up numbers because they a) don't want any competition,
and b) don't have to.  If we cannot get numbers in a particular rate center
(RC), then we cannot port the number.  But as a general rule, if we can get
numbers, then the vast majority of the time, we can port that number.  This
is why we always ask our customers for targeted locations, based on rate
center, or NPA/NXX, to determine if we can get numbers.  In most cases, we
can.  Our current DID providers cover greater than 70% of the US.  We also
offer DID (and port) in Canada and Puerto Rico.  Where we cannot get
numbers, here are the options: 

 

1.We search for a provider that has numbers, and we are always looking
for more.  But they have to be able to connect with us electronically, or we
move on.  Our process is fully automated from the time someone submits an
order, it's untouched by human hands until the fedex label prints and we
ship the ATA (if the service provider chooses to have us drop ship to their
customers).  Most WISPs chose to purchase ATAs in bulk to have the units on
a truck and close to their market for immediate install.  In that case they
just activate the unit on line.  Sometimes numbers are available, but
without an automated process, we cannot make it work.  

 

2.When DIDs are available to a particular RC, the provider has the
option of providing a number from the nearest location.  Many times we can
get numbers from an alternative RC that still represents a local call for
friends and neighbors.  But if that fails, providing an alternative number
from another rate center is more difficult to sell.  Friends and family on
the same service would of course call each other for free, but that's a more
difficult marketing challenge.

 

3.The PRI route that John mentions has to be carefully considered.  We
have gone down this path for a few of our cable customers where they needed
DIDs at a head end location and the numbers justified their investment.
I'll share with you the facts (to the best of our knowledge) so you can make
your own decision on this one.  ATT has numbers in about 93-95% of the
country.  You could buy a PRI from ATT and likely pay $700-800 per month.
We would order the PRI for you because we would need to be the
administrative contact to order the DIDs.  We would bill you the
pass-through cost of the PRI.  You can put about 200 customers on that PRI,
oversubscribing by a factor of 10, knowing that only a portion of those
customers will be on the phone at the same time.  Thus you have to be able
to recover that additional cost of about $4 per sub, once you reach the 200
level of customers (more until you get there).  Then you need another PRI of
course.  But the inbound call from ATT will be TDM, which has to be
converted to IP, so you will need to install a router at your location.  We
would recommend a specific CISCO router, which you would have to pay for and
install, for about $10-12K.  You would own the box, but send it to us to
configure it for you.  You would be responsible for the install, and of
course the power back up, A/C, and Internet feed.  You will likely be under
water until you reach 100 customers on the PRI, still having to amortize the
cost of the router. 

 

You are all subject-matter-experts and your expertise is better than mine on
the technical nuances of what is required, and costs vary by market.  If you
wish to pursue option 3, we will work with you to make it painless (except
for the cost side of the equation).  So the PRI route is only undertaken in
unique circumstances where you are comfortable that the market potential
justifies the investment. 

 

In the past we have owned 3 CLECs and consider ourselves good at porting
numbers.  As I said, we can port the vast majority, but only where we can
get numbers assigned.  And not every LEC has to sell you their numbers. 

 

Sorry for the long treatise on the issue, but it's complicated as you can
see.  I'm not trying to sell you in this case; rather I'm just describing
our experience, our process, and your exposure.  For those of you that are
Vox customers, be sure to work with us to determine where numbers are
available before you invest in that market, assuming that digital voice is
an important component for ARPU and payback criteria.  I will share with you
that one of our fastest growing customers is a WISP, and they are
experiencing a 92% take rate on voice with their new broadband customers.

 

I hope that helps.  I trust you will tell me where you disagree with me.
:-)

 

Ron

 

 

 

 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Matt Liotta
Sent: Tuesday, August 26, 2008 4:15 PM
To: WISPA General List
Subject: Re: [WISPA] I want to port their numbers

 

Yes, but you probably require a 

Re: [WISPA] I want to port their numbers!!!!

2008-08-26 Thread Ron Harden
John:  Let me know what our porting guru says tomorrow.  She's good, but
does not work as many hours as I do! 

Ron 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of John McDowell
Sent: Tuesday, August 26, 2008 7:13 PM
To: WISPA General List
Subject: Re: [WISPA] I want to port their numbers

This was an email from a Rep at the Coop when one of my employees tried to
port their home number to their new Vox/Boonlink ATA:

Mr. Williamson,

First, a Trading Partner Profile (TPP) is an agreement between two
communications companies that allows the sharing of necessary information
(Name, Company Codes, Addresses, and other required technical information)
and sometimes serves as an unofficial agreement between the companies.  You
don't have to do anything for FTC and Voxcorp to exchange a TPP.  However,
Voxcorp must submit a bona fide request (BFR) to FTC requesting the ability
to port numbers (which they've not done), and then the two companies would
exchange the TPPs or exchange other industry standard agreements to allow
port processing.

Voxcorp has never requested the ability to port numbers with FTC.  All they
have to do is request, through normal FCC procedures, the ability to port,
and then FTC will move forward with the porting process.  They cannot,
however, just send a request to port the number to them and expect us to
process that request.  They know that, as a communications company, they
must follow FCC mandated processes before we can move forward.  It is
illegal for either company to do so otherwise.  If their representative will
contact me, send a BFR, and then we will move forward with the process.
Otherwise, there is nothing FTC can do.

Please be assured that the statement that your VoIP company .could not get
Farmers to port my number is not an accurate or true statement.  Your VoIP
company hasn't used any of the industry standard procedures, to my
knowledge, to attempt to port your number.  FTC has no reason to stop this
process.

If you do successfully port your local number to your VoIP provider, then
your local landline service will be disconnected.  We will have to
disconnect your DSL as well.  If this happens, consider that you will have
to have another high speed internet provider for your VoIP service to work.
Also, there are safety considerations as to the effectiveness of emergency
service calls (911, etc...) when using a VoIP service.  Please be informed
of all the details surrounding these issues.  Your VoIP provider should be
able to provide you with all of the related information.  You may already be
aware of all of this, but there are several items to consider before
disconnecting your local service.

I hope this information helps you.  Let me know if I can be of more
assistance.  Feel free to contact us at anytime.

Sincerely,

Chris Townson

On Tue, Aug 26, 2008 at 6:07 PM, Chuck McCown - 3 [EMAIL PROTECTED] wrote:

 I don't think that exemption applied to LNP.  It did for a while to keep
 CLECs out of the rural areas but that has now sunset.

 - Original Message -
 From: Anthony Will [EMAIL PROTECTED]
 To: WISPA General List wireless@wispa.org
 Sent: Tuesday, August 26, 2008 3:17 PM
 Subject: Re: [WISPA] I want to port their numbers


   If you take a look at the exemption they have to have less then 50,000
  phone numbers or lines.  I can't remember which.
  Do a bit of research on it and find the exact clause that enables them
  to do that.  Most likely they are to large to qualify.  Then send them a
  nice letter from a nice attorney.  Also be ready for the long haul.
  They will fight it just to keep you and others from coming in if they
  are in the right or not.  It would be a good idea to find some others in
  your area with a interest in this such as the local cable company or
  others that would want the same thing.  Pool your resource and make it
  look like you and your partners are as big as they come.
 
  Anthony Will
  Broadband Corp.
  http://www.broadband-mn.com
 
 
 
  John McDowell wrote:
  Local Cooperative Telco will not let us port. What is my work around?
 
  Order PRI to our tower in their territory? We're working with VoxCorp,
 so
  they have to be able to grab those numbers even if we do something like
  this..
 
  Verizon  Wireless has local numbers with this company for their
 cellular,
  and it has to be because they have towers in their territory with
 PRIs???
 
  Somebody have a solution?
 
 
 
 
 



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Re: [WISPA] I want to port their numbers!!!!

2008-08-26 Thread Ron Harden
Sorry...I meant to say that I will let you know...

It must be time to pull the plug for the day! 

Ron 

 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Ron Harden
Sent: Tuesday, August 26, 2008 7:45 PM
To: 'WISPA General List'
Subject: Re: [WISPA] I want to port their numbers

John:  Let me know what our porting guru says tomorrow.  She's good, but
does not work as many hours as I do! 

Ron 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of John McDowell
Sent: Tuesday, August 26, 2008 7:13 PM
To: WISPA General List
Subject: Re: [WISPA] I want to port their numbers

This was an email from a Rep at the Coop when one of my employees tried to
port their home number to their new Vox/Boonlink ATA:

Mr. Williamson,

First, a Trading Partner Profile (TPP) is an agreement between two
communications companies that allows the sharing of necessary information
(Name, Company Codes, Addresses, and other required technical information)
and sometimes serves as an unofficial agreement between the companies.  You
don't have to do anything for FTC and Voxcorp to exchange a TPP.  However,
Voxcorp must submit a bona fide request (BFR) to FTC requesting the ability
to port numbers (which they've not done), and then the two companies would
exchange the TPPs or exchange other industry standard agreements to allow
port processing.

Voxcorp has never requested the ability to port numbers with FTC.  All they
have to do is request, through normal FCC procedures, the ability to port,
and then FTC will move forward with the porting process.  They cannot,
however, just send a request to port the number to them and expect us to
process that request.  They know that, as a communications company, they
must follow FCC mandated processes before we can move forward.  It is
illegal for either company to do so otherwise.  If their representative will
contact me, send a BFR, and then we will move forward with the process.
Otherwise, there is nothing FTC can do.

Please be assured that the statement that your VoIP company .could not get
Farmers to port my number is not an accurate or true statement.  Your VoIP
company hasn't used any of the industry standard procedures, to my
knowledge, to attempt to port your number.  FTC has no reason to stop this
process.

If you do successfully port your local number to your VoIP provider, then
your local landline service will be disconnected.  We will have to
disconnect your DSL as well.  If this happens, consider that you will have
to have another high speed internet provider for your VoIP service to work.
Also, there are safety considerations as to the effectiveness of emergency
service calls (911, etc...) when using a VoIP service.  Please be informed
of all the details surrounding these issues.  Your VoIP provider should be
able to provide you with all of the related information.  You may already be
aware of all of this, but there are several items to consider before
disconnecting your local service.

I hope this information helps you.  Let me know if I can be of more
assistance.  Feel free to contact us at anytime.

Sincerely,

Chris Townson

On Tue, Aug 26, 2008 at 6:07 PM, Chuck McCown - 3 [EMAIL PROTECTED] wrote:

 I don't think that exemption applied to LNP.  It did for a while to keep
 CLECs out of the rural areas but that has now sunset.

 - Original Message -
 From: Anthony Will [EMAIL PROTECTED]
 To: WISPA General List wireless@wispa.org
 Sent: Tuesday, August 26, 2008 3:17 PM
 Subject: Re: [WISPA] I want to port their numbers


   If you take a look at the exemption they have to have less then 50,000
  phone numbers or lines.  I can't remember which.
  Do a bit of research on it and find the exact clause that enables them
  to do that.  Most likely they are to large to qualify.  Then send them a
  nice letter from a nice attorney.  Also be ready for the long haul.
  They will fight it just to keep you and others from coming in if they
  are in the right or not.  It would be a good idea to find some others in
  your area with a interest in this such as the local cable company or
  others that would want the same thing.  Pool your resource and make it
  look like you and your partners are as big as they come.
 
  Anthony Will
  Broadband Corp.
  http://www.broadband-mn.com
 
 
 
  John McDowell wrote:
  Local Cooperative Telco will not let us port. What is my work around?
 
  Order PRI to our tower in their territory? We're working with VoxCorp,
 so
  they have to be able to grab those numbers even if we do something like
  this..
 
  Verizon  Wireless has local numbers with this company for their
 cellular,
  and it has to be because they have towers in their territory with
 PRIs???
 
  Somebody have a solution?
 
 
 
 
 



  WISPA Wants You! Join today!
  http://signup.wispa.org

Re: [WISPA] I want to port their numbers!!!!

2008-08-26 Thread Ron Harden
No doubt I should have picked this up before Chuck, but what is the animal
farm event?

Yes if I can contibute and work it out with my schedule, what ever it is.

Ron 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Chuck McCown - 3
Sent: Tuesday, August 26, 2008 7:12 PM
To: WISPA General List
Subject: Re: [WISPA] I want to port their numbers

Ron,
Do you want to present at AnimalFarm this winter?
I think this topic would be very interesting for all.

- Original Message - 
From: Ron Harden [EMAIL PROTECTED]
To: 'WISPA General List' wireless@wispa.org
Sent: Tuesday, August 26, 2008 4:56 PM
Subject: Re: [WISPA] I want to port their numbers


 Yes, we source numbers from Level 3 and others.  DID coverage is key to 
 any
 successful digital voice program.  There are some small mom-and-pop LECs
 that will not give up numbers because they a) don't want any competition,
 and b) don't have to.  If we cannot get numbers in a particular rate 
 center
 (RC), then we cannot port the number.  But as a general rule, if we can 
 get
 numbers, then the vast majority of the time, we can port that number. 
 This
 is why we always ask our customers for targeted locations, based on rate
 center, or NPA/NXX, to determine if we can get numbers.  In most cases, we
 can.  Our current DID providers cover greater than 70% of the US.  We also
 offer DID (and port) in Canada and Puerto Rico.  Where we cannot get
 numbers, here are the options:



 1.We search for a provider that has numbers, and we are always looking
 for more.  But they have to be able to connect with us electronically, or 
 we
 move on.  Our process is fully automated from the time someone submits an
 order, it's untouched by human hands until the fedex label prints and we
 ship the ATA (if the service provider chooses to have us drop ship to 
 their
 customers).  Most WISPs chose to purchase ATAs in bulk to have the units 
 on
 a truck and close to their market for immediate install.  In that case 
 they
 just activate the unit on line.  Sometimes numbers are available, but
 without an automated process, we cannot make it work.



 2.When DIDs are available to a particular RC, the provider has the
 option of providing a number from the nearest location.  Many times we can
 get numbers from an alternative RC that still represents a local call for
 friends and neighbors.  But if that fails, providing an alternative number
 from another rate center is more difficult to sell.  Friends and family on
 the same service would of course call each other for free, but that's a 
 more
 difficult marketing challenge.



 3.The PRI route that John mentions has to be carefully considered.  We
 have gone down this path for a few of our cable customers where they 
 needed
 DIDs at a head end location and the numbers justified their investment.
 I'll share with you the facts (to the best of our knowledge) so you can 
 make
 your own decision on this one.  ATT has numbers in about 93-95% of the
 country.  You could buy a PRI from ATT and likely pay $700-800 per month.
 We would order the PRI for you because we would need to be the
 administrative contact to order the DIDs.  We would bill you the
 pass-through cost of the PRI.  You can put about 200 customers on that 
 PRI,
 oversubscribing by a factor of 10, knowing that only a portion of those
 customers will be on the phone at the same time.  Thus you have to be able
 to recover that additional cost of about $4 per sub, once you reach the 
 200
 level of customers (more until you get there).  Then you need another PRI 
 of
 course.  But the inbound call from ATT will be TDM, which has to be
 converted to IP, so you will need to install a router at your location. 
 We
 would recommend a specific CISCO router, which you would have to pay for 
 and
 install, for about $10-12K.  You would own the box, but send it to us to
 configure it for you.  You would be responsible for the install, and of
 course the power back up, A/C, and Internet feed.  You will likely be 
 under
 water until you reach 100 customers on the PRI, still having to amortize 
 the
 cost of the router.



 You are all subject-matter-experts and your expertise is better than mine 
 on
 the technical nuances of what is required, and costs vary by market.  If 
 you
 wish to pursue option 3, we will work with you to make it painless (except
 for the cost side of the equation).  So the PRI route is only undertaken 
 in
 unique circumstances where you are comfortable that the market potential
 justifies the investment.



 In the past we have owned 3 CLECs and consider ourselves good at porting
 numbers.  As I said, we can port the vast majority, but only where we can
 get numbers assigned.  And not every LEC has to sell you their numbers.



 Sorry for the long treatise on the issue, but it's complicated as you can
 see.  I'm not trying to sell you in this case; rather I'm just describing
 our