Is this a residential customer ? Is it worth the bad advertising on your part to pursue it ? What were their reasons for cancelling ? We don't even have a contract in place any longer. We have a TOS and an acceptable use policy in place but no need to waste our time with the extra paperwork
Jory,
To me, it depends on a few things...
1. Do you have a written contract that has a term commitment and
the cancellation fees clearly stated?
2. If you do, is it amount worth pursuing for collections based
on the risk, money and time you will spend?
3. If you do
We usually compile them and send em to an attorney that sends out 1
nastygram form letter. We get some $$ back that way. I have always
functioned under the assumption that folks who don't pay their bills
etc. aren't too likely to bring it up in public.
Since we are all bound to have some amount
Leboeuf
Sent: Thursday, February 23, 2006 10:07 AM
To: WISPA General List
Subject: RE: [WISPA] Terms and Contracts
Jory,
To me, it depends on a few things...
1. Do you have a written contract that has a term commitment and
the cancellation fees clearly stated?
2. If you do
Jory Privett wrote:
I was just wondering how a small WISP goes about enforcing a contract? If
someone cancels early what actions do I have available to enforce their
contract? Any Ideas or suggestions?
Jory Privett
WCCS
Collections usually works, but negotiating with the end user should
