Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Dan Oachs 
That's what I was thinking too.  But we would have to have a spare
controller for that to work :)   Maybe Aruba should give us a free license
for a virtual controller for our troubles.

--Dan


On Fri, Dec 18, 2020 at 12:04 PM Michael Davis  wrote:

> I believe the only way would be to downgrade a lab controller to the old
> version and use
> DHCP options to tell the looping AP to connect to that downgraded
> controller.  From
> there a remote factory reset and DHCP options pointing back to the new
> version..
>
> Easy Peasy ;)
>
>
>
> On 12/18/20 10:32 AM, Dan Oachs wrote:
>
> Yep, we have an AP-205h that failed to upgrade.  I think it was from
> 8.7.0.0 to 8.7.1.0 this fall.  That AP is in quarantine space and is still
> broken as none of us are willing to go replace it yet.  Luckily there was
> enough coverage from neighboring AP's, but it is less than ideal for sure.
>
> If anyone knows of a way to fix these AP's stuck in an upgrade loop
> without having to physically touch them, I'd love to hear how.
>
> --Dan
>
>
> On Fri, Dec 18, 2020 at 9:23 AM Sweetser, Frank E.  wrote:
>
>> That’s not a bad idea in general, but in this case it’s not only student
>> housing in the midst of a COVID crisis, it’s student housing partially
>> reserved as isolation housing for anyone who tests positive.  Advance RMA
>> absolutely makes sense as far as wasting less time perched on the ladder,
>> but at this point if it requires visiting all of the student rooms at all
>> it’s just going to have to wait until summer.
>>
>>
>>
>> Frank Sweetser
>> Director of Network Operations
>> Worcester Polytechnic Institute
>> "For every problem, there is a solution that is simple, elegant, and
>> wrong." - HL Mencken
>>
>>
>>
>> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
>> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *Lee H Badman
>> *Sent:* Friday, December 18, 2020 8:54 AM
>> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
>> *Subject:* Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11
>> or 8.6.0.6 Experiences?
>>
>>
>>
>> I really struggle with the notion of ever actually visiting deployed APs
>> to do console work- regardless of vendor. If the bug is that bad, I’d
>> seriously consider demanding an advance RMA for each of them. That way the
>> site visit is a replacement rather than a tech monkeying around with file
>> system at the top of a ladder or lift. To me, that is way beyond what
>> should be expected of customers for what these systems cost.
>>
>>
>>
>> Just one man’s opinion.
>>
>>
>>
>> *Lee Badman* | Network Architect (CWNE#200)
>>
>> Information Technology Services
>> (NDD Group)
>> 206 Machinery Hall
>> 120 Smith Drive
>> Syracuse, New York 13244
>>
>> *t* 315.443.3003  * e* lhbad...@syr.edu *w* its.syr.edu
>>
>> Campus Wireless Policy:
>> https://answers.syr.edu/display/network/Wireless+Network+and+Systems
>> 
>>
>> *SYRACUSE UNIVERSITY*
>> syr.edu
>>
>>
>>
>> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
>> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *Sweetser, Frank E.
>> *Sent:* Friday, December 18, 2020 8:49 AM
>> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
>> *Subject:* Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11
>> or 8.6.0.6 Experiences?
>>
>>
>>
>> I recently performed an upgrade that included about 90 505s, and strongly
>> suspect I hit the same bug on the entire batch – except, of course, for the
>> one that I kept and put in the lab environment.  That one stubbornly
>> refused to fail, upgrading flawlessly every time.
>>
>>
>>
>> Has anyone ever heard if there’s a fix that doesn’t require physical
>> access?  All of my 505 are in residential space, which basically means that
>> I’m not likely to get physical access to them until after the students move
>> out this summer.
>>
>>
>>
>> Frank Sweetser
>> Director of Network Operations
>> Worcester Polytechnic Institute
>> "For every problem, there is a solution that is simple, elegant, and
>> wrong." - HL Mencken
>>
>>
>>
>> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
>> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *Miller, Keith C
>> *Sent:* Friday, December 18, 2020 6:33 AM
>> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
>> *Subject:* [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6
>> Experiences?
>>
>>
>>
>> That’s the one. Have you reported it to them? I didn’t pull the word rare
>> out of thin air... That’s what I’ve been told and that it affected roughly
>> 0.0001% of deployed 515s. I guess I’m just being naive.
>>
>>
>>
>> Thanks for waking me up!

Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Kevin Schoenfeld 
We went from 8.3.0.13>8.5.0.11 this week and (knock on wood), no issues so far. 
 (Controllers - Running VMM, 7280s.)

Of roughly 7,250 aps (mostly 315,365,367 and 303H), we had to power cycle/nudge 
a total of 3.  The 303h’s taking a while is normal experience (even as CAP) for 
us.

This was our second clustered upgrade, and both times went smoothly.  Our 
client connection counts throughout the upgrade(s) are predictable, expected 
and mirror a ‘normal’ day.  As an ardent fan of sleep, I’m enjoying 
business-day in-service upgrades.

Keeping an eye on the 515’s for an upcoming project so I’d like to hear more 
about prevalence of the ‘must fix by console’ issue.

Kevin Schoenfeld
Network Engineer
Information and Technology Services
Finance & Administration
Rochester Institute of Technology
o: (585) 475-7660 | kjs...@rit.edu

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From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of "Scott R. Bradley" 

Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv 

Date: Friday, December 18, 2020 at 12:20 PM
To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

We upgraded from ArubaOS 8.5.0.9 to 8.6.0.6 last Sunday (12/13).  No major 
issues so far.   We have 6500+ APs (135s, 2xx, 3xx, and AP-5xx).  Only one AP 
didn’t come back on its own but it only required a power cycle.  It did take a 
while though.  Seemed like longer than previous upgrades.  Plan on at least 30 
minutes of down time.  We have about 50 AP-303Hs running as RAPs and they took 
the longest.  That could probably be cut down by preloading the code on the 
APs.  We haven’t tried that yet.

We have seen some logs from our Juniper EX9208 routers about LACP timeout that 
were not there prior to the upgrade.  Our 7240s are 2 x 10G LACP connected to 
them.  It does not appear to be service affecting.  Just annoying.  It might 
have to do with LACP periodic fast/slow.  The 7240s default to slow.  The EXs 
default to fast.  TBD…

It is probably worth noting that we are not using clustering.  We had some 
major issues with it when first looking at AOS8 and made the decision not to 
deploy it.  We have a N+1 setup with a hot standby controller using bkup-lms-ip 
settings to provide redundancy.

Scott Bradley
Network Engineer
IT Cornell University


From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Christopher H Ressel
Sent: Friday, December 18, 2020 11:44
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

We just upgraded to 8.6.0.6 last night from 8.5.x.  Too soon to tell how 
everything will behave, but testing last night looked good and of the 2700 APs 
upgraded (103s, 205s, 215s, 305s, 315s, 345s, 515s, 275s, 375s) all came back 
up.

Fingers crossed.

Chris

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of "Miller, Keith C" 
mailto:keith.mil...@unc.edu>>
Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Friday, December 18, 2020 at 7:57 AM
To: 
"WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

There’s no way that I’m aware of to fix the issue if it’s already occurring. 
You cannot telnet into the AP remotely because the AP doesn’t have a config 
that could enable telnet so you must console into the AP to get access to the 
APboot environment and then change the os_partition to whatever partition 
houses the newly upgraded image.

Regards,
Keith

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Friday, December 18, 2020 at 10:32 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?
Yep, we have an AP-205h that failed to upgrade.  I think it was from 8.7.0.0 to 
8.7.1.0 this fall.  That AP is in quarantine space and is still broken as none 
of us are willing to go replace it yet.  Luckily there was enough coverage from 
neighboring AP's, but it is less than ideal for sure.

If anyone knows

Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Michael Davis 
I believe the only way would be to downgrade a lab controller to the old 
version and use
DHCP options to tell the looping AP to connect to that downgraded 
controller.  From
there a remote factory reset and DHCP options pointing back to the new 
version..


Easy Peasy ;)



On 12/18/20 10:32 AM, Dan Oachs wrote:
Yep, we have an AP-205h that failed to upgrade.  I think it was from 
8.7.0.0 to 8.7.1.0 this fall.  That AP is in quarantine space and is 
still broken as none of us are willing to go replace it yet.  Luckily 
there was enough coverage from neighboring AP's, but it is less than 
ideal for sure.


If anyone knows of a way to fix these AP's stuck in an upgrade loop 
without having to physically touch them, I'd love to hear how.


--Dan


On Fri, Dec 18, 2020 at 9:23 AM Sweetser, Frank E. > wrote:


That’s not a bad idea in general, but in this case it’s not only
student housing in the midst of a COVID crisis, it’s student
housing partially reserved as isolation housing for anyone who
tests positive.  Advance RMA absolutely makes sense as far as
wasting less time perched on the ladder, but at this point if it
requires visiting all of the student rooms at all it’s just going
to have to wait until summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant,
and wrong." - HL Mencken

*From:* The EDUCAUSE Wireless Issues Community Group Listserv
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> *On Behalf Of *Lee H
Badman
*Sent:* Friday, December 18, 2020 8:54 AM
*To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU

*Subject:* Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS
8.5.0.11 or 8.6.0.6 Experiences?

I really struggle with the notion of ever actually visiting
deployed APs to do console work- regardless of vendor. If the bug
is that bad, I’d seriously consider demanding an advance RMA for
each of them. That way the site visit is a replacement rather than
a tech monkeying around with file system at the top of a ladder or
lift. To me, that is way beyond what should be expected of
customers for what these systems cost.

Just one man’s opinion.

*Lee Badman*| Network Architect (CWNE#200)

Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244

*t*315.443.3003 *e* lhbad...@syr.edu  *w*
its.syr.edu 

Campus Wireless Policy:
https://answers.syr.edu/display/network/Wireless+Network+and+Systems



*SYRACUSE UNIVERSITY*
syr.edu 

*From:* The EDUCAUSE Wireless Issues Community Group Listserv
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> *On Behalf Of
*Sweetser, Frank E.
*Sent:* Friday, December 18, 2020 8:49 AM
*To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU

*Subject:* Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS
8.5.0.11 or 8.6.0.6 Experiences?

I recently performed an upgrade that included about 90 505s, and
strongly suspect I hit the same bug on the entire batch – except,
of course, for the one that I kept and put in the lab environment.
That one stubbornly refused to fail, upgrading flawlessly every time.

Has anyone ever heard if there’s a fix that doesn’t require
physical access?  All of my 505 are in residential space, which
basically means that I’m not likely to get physical access to them
until after the students move out this summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant,
and wrong." - HL Mencken

*From:* The EDUCAUSE Wireless Issues Community Group Listserv
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> *On Behalf Of
*Miller, Keith C
*Sent:* Friday, December 18, 2020 6:33 AM
*To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU

*Subject:* [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6
Experiences?

That’s the one. Have you reported it to them? I didn’t pull the
word rare out of thin air... That’s what I’ve been told and that
it affected roughly 0.0001% of deployed 515s. I guess I’m just
being naive.

Thanks for waking me up!

Regards,

Keith

M: (803) 464-2397

Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Christopher H Ressel 
We also are not using clustering. Our initial roll out was a clustered, 
however, after experiencing a “very rare” STM memory leak that heavily affected 
users in clusters with an odd number of controllers, we moved away from that.

Chris

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of "Scott R. Bradley" 

Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv 

Date: Friday, December 18, 2020 at 9:19 AM
To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

We upgraded from ArubaOS 8.5.0.9 to 8.6.0.6 last Sunday (12/13).  No major 
issues so far.   We have 6500+ APs (135s, 2xx, 3xx, and AP-5xx).  Only one AP 
didn’t come back on its own but it only required a power cycle.  It did take a 
while though.  Seemed like longer than previous upgrades.  Plan on at least 30 
minutes of down time.  We have about 50 AP-303Hs running as RAPs and they took 
the longest.  That could probably be cut down by preloading the code on the 
APs.  We haven’t tried that yet.

We have seen some logs from our Juniper EX9208 routers about LACP timeout that 
were not there prior to the upgrade.  Our 7240s are 2 x 10G LACP connected to 
them.  It does not appear to be service affecting.  Just annoying.  It might 
have to do with LACP periodic fast/slow.  The 7240s default to slow.  The EXs 
default to fast.  TBD…

It is probably worth noting that we are not using clustering.  We had some 
major issues with it when first looking at AOS8 and made the decision not to 
deploy it.  We have a N+1 setup with a hot standby controller using bkup-lms-ip 
settings to provide redundancy.

Scott Bradley
Network Engineer
IT Cornell University


From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Christopher H Ressel
Sent: Friday, December 18, 2020 11:44
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

We just upgraded to 8.6.0.6 last night from 8.5.x.  Too soon to tell how 
everything will behave, but testing last night looked good and of the 2700 APs 
upgraded (103s, 205s, 215s, 305s, 315s, 345s, 515s, 275s, 375s) all came back 
up.

Fingers crossed.

Chris

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of "Miller, Keith C" 
mailto:keith.mil...@unc.edu>>
Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Friday, December 18, 2020 at 7:57 AM
To: 
"WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

There’s no way that I’m aware of to fix the issue if it’s already occurring. 
You cannot telnet into the AP remotely because the AP doesn’t have a config 
that could enable telnet so you must console into the AP to get access to the 
APboot environment and then change the os_partition to whatever partition 
houses the newly upgraded image.

Regards,
Keith

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Friday, December 18, 2020 at 10:32 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?
Yep, we have an AP-205h that failed to upgrade.  I think it was from 8.7.0.0 to 
8.7.1.0 this fall.  That AP is in quarantine space and is still broken as none 
of us are willing to go replace it yet.  Luckily there was enough coverage from 
neighboring AP's, but it is less than ideal for sure.

If anyone knows of a way to fix these AP's stuck in an upgrade loop without 
having to physically touch them, I'd love to hear how.

--Dan


On Fri, Dec 18, 2020 at 9:23 AM Sweetser, Frank E. 
mailto:f...@wpi.edu>> wrote:
That’s not a bad idea in general, but in this case it’s not only student 
housing in the midst of a COVID crisis, it’s student housing partially reserved 
as isolation housing for anyone who tests positive.  Advance RMA absolutely 
makes sense as far as wasting less time perched on the ladder, but at this 
point if it requires visiting all of the student rooms at all it’s just going 
to have to wait until summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Lee H Badman
Sent: Friday, December 18, 2020 8:54 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or

RE: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Derek M. Rice 
We upgraded to 8.6.0.6 this past Sunday, no issues. All ~6600 APs came back, 
not a single one dead. Usually we have about a dozen that need to be replaced. 
Only been running a week and we haven’t seen any issues thus far. We have a 
wide variety of AP models, 204s, 205Hs, 214s, 215s, 224s, 225s, 275s, 277s, 
303Hs, 314s, 315s, 324s, 334s, 335s, 514s, 515s, and 535s all came back up.

--
Derek Rice
CIT Network Engineering
Cornell University

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Christopher H Ressel
Sent: Friday, December 18, 2020 11:44 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

We just upgraded to 8.6.0.6 last night from 8.5.x.  Too soon to tell how 
everything will behave, but testing last night looked good and of the 2700 APs 
upgraded (103s, 205s, 215s, 305s, 315s, 345s, 515s, 275s, 375s) all came back 
up.

Fingers crossed.

Chris

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of "Miller, Keith C" 
mailto:keith.mil...@unc.edu>>
Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Friday, December 18, 2020 at 7:57 AM
To: 
"WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

There’s no way that I’m aware of to fix the issue if it’s already occurring. 
You cannot telnet into the AP remotely because the AP doesn’t have a config 
that could enable telnet so you must console into the AP to get access to the 
APboot environment and then change the os_partition to whatever partition 
houses the newly upgraded image.

Regards,
Keith

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Friday, December 18, 2020 at 10:32 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?
Yep, we have an AP-205h that failed to upgrade.  I think it was from 8.7.0.0 to 
8.7.1.0 this fall.  That AP is in quarantine space and is still broken as none 
of us are willing to go replace it yet.  Luckily there was enough coverage from 
neighboring AP's, but it is less than ideal for sure.

If anyone knows of a way to fix these AP's stuck in an upgrade loop without 
having to physically touch them, I'd love to hear how.

--Dan


On Fri, Dec 18, 2020 at 9:23 AM Sweetser, Frank E. 
mailto:f...@wpi.edu>> wrote:
That’s not a bad idea in general, but in this case it’s not only student 
housing in the midst of a COVID crisis, it’s student housing partially reserved 
as isolation housing for anyone who tests positive.  Advance RMA absolutely 
makes sense as far as wasting less time perched on the ladder, but at this 
point if it requires visiting all of the student rooms at all it’s just going 
to have to wait until summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Lee H Badman
Sent: Friday, December 18, 2020 8:54 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

I really struggle with the notion of ever actually visiting deployed APs to do 
console work- regardless of vendor. If the bug is that bad, I’d seriously 
consider demanding an advance RMA for each of them. That way the site visit is 
a replacement rather than a tech monkeying around with file system at the top 
of a ladder or lift. To me, that is way beyond what should be expected of 
customers for what these systems cost.

Just one man’s opinion.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu w 
its.syr.edu
Campus Wireless Policy:

RE: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Scott R. Bradley 
We upgraded from ArubaOS 8.5.0.9 to 8.6.0.6 last Sunday (12/13).  No major 
issues so far.   We have 6500+ APs (135s, 2xx, 3xx, and AP-5xx).  Only one AP 
didn’t come back on its own but it only required a power cycle.  It did take a 
while though.  Seemed like longer than previous upgrades.  Plan on at least 30 
minutes of down time.  We have about 50 AP-303Hs running as RAPs and they took 
the longest.  That could probably be cut down by preloading the code on the 
APs.  We haven’t tried that yet.

We have seen some logs from our Juniper EX9208 routers about LACP timeout that 
were not there prior to the upgrade.  Our 7240s are 2 x 10G LACP connected to 
them.  It does not appear to be service affecting.  Just annoying.  It might 
have to do with LACP periodic fast/slow.  The 7240s default to slow.  The EXs 
default to fast.  TBD…

It is probably worth noting that we are not using clustering.  We had some 
major issues with it when first looking at AOS8 and made the decision not to 
deploy it.  We have a N+1 setup with a hot standby controller using bkup-lms-ip 
settings to provide redundancy.

Scott Bradley
Network Engineer
IT Cornell University


From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Christopher H Ressel
Sent: Friday, December 18, 2020 11:44
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

We just upgraded to 8.6.0.6 last night from 8.5.x.  Too soon to tell how 
everything will behave, but testing last night looked good and of the 2700 APs 
upgraded (103s, 205s, 215s, 305s, 315s, 345s, 515s, 275s, 375s) all came back 
up.

Fingers crossed.

Chris

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of "Miller, Keith C" 
mailto:keith.mil...@unc.edu>>
Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Friday, December 18, 2020 at 7:57 AM
To: 
"WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

There’s no way that I’m aware of to fix the issue if it’s already occurring. 
You cannot telnet into the AP remotely because the AP doesn’t have a config 
that could enable telnet so you must console into the AP to get access to the 
APboot environment and then change the os_partition to whatever partition 
houses the newly upgraded image.

Regards,
Keith

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Date: Friday, December 18, 2020 at 10:32 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?
Yep, we have an AP-205h that failed to upgrade.  I think it was from 8.7.0.0 to 
8.7.1.0 this fall.  That AP is in quarantine space and is still broken as none 
of us are willing to go replace it yet.  Luckily there was enough coverage from 
neighboring AP's, but it is less than ideal for sure.

If anyone knows of a way to fix these AP's stuck in an upgrade loop without 
having to physically touch them, I'd love to hear how.

--Dan


On Fri, Dec 18, 2020 at 9:23 AM Sweetser, Frank E. 
mailto:f...@wpi.edu>> wrote:
That’s not a bad idea in general, but in this case it’s not only student 
housing in the midst of a COVID crisis, it’s student housing partially reserved 
as isolation housing for anyone who tests positive.  Advance RMA absolutely 
makes sense as far as wasting less time perched on the ladder, but at this 
point if it requires visiting all of the student rooms at all it’s just going 
to have to wait until summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Lee H Badman
Sent: Friday, December 18, 2020 8:54 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

I really struggle with the notion of ever actually visiting deployed APs to do 
console work- regardless of vendor. If the bug is that bad, I’d seriously 
consider demanding an advance RMA for each of them. That way the site visit is 
a replacement rather than a tech monkeying around with file system at the top 
of a ladder or lift. To me, that is way beyond what should be expected of 
customers for what these systems cost.

Just one man’s opinion.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120

Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Christopher H Ressel 
We just upgraded to 8.6.0.6 last night from 8.5.x.  Too soon to tell how 
everything will behave, but testing last night looked good and of the 2700 APs 
upgraded (103s, 205s, 215s, 305s, 315s, 345s, 515s, 275s, 375s) all came back 
up.

Fingers crossed.

Chris

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of "Miller, Keith C" 

Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv 

Date: Friday, December 18, 2020 at 7:57 AM
To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU" 
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

There’s no way that I’m aware of to fix the issue if it’s already occurring. 
You cannot telnet into the AP remotely because the AP doesn’t have a config 
that could enable telnet so you must console into the AP to get access to the 
APboot environment and then change the os_partition to whatever partition 
houses the newly upgraded image.

Regards,
Keith

From: The EDUCAUSE Wireless Issues Community Group Listserv 

Date: Friday, December 18, 2020 at 10:32 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?
Yep, we have an AP-205h that failed to upgrade.  I think it was from 8.7.0.0 to 
8.7.1.0 this fall.  That AP is in quarantine space and is still broken as none 
of us are willing to go replace it yet.  Luckily there was enough coverage from 
neighboring AP's, but it is less than ideal for sure.

If anyone knows of a way to fix these AP's stuck in an upgrade loop without 
having to physically touch them, I'd love to hear how.

--Dan


On Fri, Dec 18, 2020 at 9:23 AM Sweetser, Frank E. 
mailto:f...@wpi.edu>> wrote:
That’s not a bad idea in general, but in this case it’s not only student 
housing in the midst of a COVID crisis, it’s student housing partially reserved 
as isolation housing for anyone who tests positive.  Advance RMA absolutely 
makes sense as far as wasting less time perched on the ladder, but at this 
point if it requires visiting all of the student rooms at all it’s just going 
to have to wait until summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Lee H Badman
Sent: Friday, December 18, 2020 8:54 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

I really struggle with the notion of ever actually visiting deployed APs to do 
console work- regardless of vendor. If the bug is that bad, I’d seriously 
consider demanding an advance RMA for each of them. That way the site visit is 
a replacement rather than a tech monkeying around with file system at the top 
of a ladder or lift. To me, that is way beyond what should be expected of 
customers for what these systems cost.

Just one man’s opinion.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu w 
its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Sweetser, Frank E.
Sent: Friday, December 18, 2020 8:49 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

I recently performed an upgrade that included

Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Miller, Keith C 
There’s no way that I’m aware of to fix the issue if it’s already occurring. 
You cannot telnet into the AP remotely because the AP doesn’t have a config 
that could enable telnet so you must console into the AP to get access to the 
APboot environment and then change the os_partition to whatever partition 
houses the newly upgraded image.

Regards,
Keith

From: The EDUCAUSE Wireless Issues Community Group Listserv 

Date: Friday, December 18, 2020 at 10:32 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?
Yep, we have an AP-205h that failed to upgrade.  I think it was from 8.7.0.0 to 
8.7.1.0 this fall.  That AP is in quarantine space and is still broken as none 
of us are willing to go replace it yet.  Luckily there was enough coverage from 
neighboring AP's, but it is less than ideal for sure.

If anyone knows of a way to fix these AP's stuck in an upgrade loop without 
having to physically touch them, I'd love to hear how.

--Dan


On Fri, Dec 18, 2020 at 9:23 AM Sweetser, Frank E. 
mailto:f...@wpi.edu>> wrote:
That’s not a bad idea in general, but in this case it’s not only student 
housing in the midst of a COVID crisis, it’s student housing partially reserved 
as isolation housing for anyone who tests positive.  Advance RMA absolutely 
makes sense as far as wasting less time perched on the ladder, but at this 
point if it requires visiting all of the student rooms at all it’s just going 
to have to wait until summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Lee H Badman
Sent: Friday, December 18, 2020 8:54 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

I really struggle with the notion of ever actually visiting deployed APs to do 
console work- regardless of vendor. If the bug is that bad, I’d seriously 
consider demanding an advance RMA for each of them. That way the site visit is 
a replacement rather than a tech monkeying around with file system at the top 
of a ladder or lift. To me, that is way beyond what should be expected of 
customers for what these systems cost.

Just one man’s opinion.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu w 
its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Sweetser, Frank E.
Sent: Friday, December 18, 2020 8:49 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

I recently performed an upgrade that included about 90 505s, and strongly 
suspect I hit the same bug on the entire batch – except, of course, for the one 
that I kept and put in the lab environment.  That one stubbornly refused to 
fail, upgrading flawlessly every time.

Has anyone ever heard if there’s a fix that doesn’t require physical access?  
All of my 505 are in residential space, which basically means that I’m not 
likely to get physical access to them until after the students move out this 
summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Miller, Keith C
Sent: Friday, December 18, 2020 6:33 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

That’s the one. Have you reported it to them? I didn’t pull the word rare out 
of thin air... That’s what I’ve been told and that it affected roughly 0.0001% 
of deployed 515s. I guess I’m just being naive.

Thanks for waking me up!

Regards,
Keith
M: (803) 464-2397 O: (919) 962-6564

Sent from my mobile device

Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Dan Oachs 
Yep, we have an AP-205h that failed to upgrade.  I think it was from
8.7.0.0 to 8.7.1.0 this fall.  That AP is in quarantine space and is still
broken as none of us are willing to go replace it yet.  Luckily there was
enough coverage from neighboring AP's, but it is less than ideal for sure.

If anyone knows of a way to fix these AP's stuck in an upgrade loop without
having to physically touch them, I'd love to hear how.

--Dan


On Fri, Dec 18, 2020 at 9:23 AM Sweetser, Frank E.  wrote:

> That’s not a bad idea in general, but in this case it’s not only student
> housing in the midst of a COVID crisis, it’s student housing partially
> reserved as isolation housing for anyone who tests positive.  Advance RMA
> absolutely makes sense as far as wasting less time perched on the ladder,
> but at this point if it requires visiting all of the student rooms at all
> it’s just going to have to wait until summer.
>
>
>
> Frank Sweetser
> Director of Network Operations
> Worcester Polytechnic Institute
> "For every problem, there is a solution that is simple, elegant, and
> wrong." - HL Mencken
>
>
>
> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *Lee H Badman
> *Sent:* Friday, December 18, 2020 8:54 AM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11
> or 8.6.0.6 Experiences?
>
>
>
> I really struggle with the notion of ever actually visiting deployed APs
> to do console work- regardless of vendor. If the bug is that bad, I’d
> seriously consider demanding an advance RMA for each of them. That way the
> site visit is a replacement rather than a tech monkeying around with file
> system at the top of a ladder or lift. To me, that is way beyond what
> should be expected of customers for what these systems cost.
>
>
>
> Just one man’s opinion.
>
>
>
> *Lee Badman* | Network Architect (CWNE#200)
>
> Information Technology Services
> (NDD Group)
> 206 Machinery Hall
> 120 Smith Drive
> Syracuse, New York 13244
>
> *t* 315.443.3003  * e* lhbad...@syr.edu *w* its.syr.edu
>
> Campus Wireless Policy:
> https://answers.syr.edu/display/network/Wireless+Network+and+Systems
> 
>
> *SYRACUSE UNIVERSITY*
> syr.edu
>
>
>
> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *Sweetser, Frank E.
> *Sent:* Friday, December 18, 2020 8:49 AM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11
> or 8.6.0.6 Experiences?
>
>
>
> I recently performed an upgrade that included about 90 505s, and strongly
> suspect I hit the same bug on the entire batch – except, of course, for the
> one that I kept and put in the lab environment.  That one stubbornly
> refused to fail, upgrading flawlessly every time.
>
>
>
> Has anyone ever heard if there’s a fix that doesn’t require physical
> access?  All of my 505 are in residential space, which basically means that
> I’m not likely to get physical access to them until after the students move
> out this summer.
>
>
>
> Frank Sweetser
> Director of Network Operations
> Worcester Polytechnic Institute
> "For every problem, there is a solution that is simple, elegant, and
> wrong." - HL Mencken
>
>
>
> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> *On Behalf Of *Miller, Keith C
> *Sent:* Friday, December 18, 2020 6:33 AM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
> *Subject:* [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6
> Experiences?
>
>
>
> That’s the one. Have you reported it to them? I didn’t pull the word rare
> out of thin air... That’s what I’ve been told and that it affected roughly
> 0.0001% of deployed 515s. I guess I’m just being naive.
>
>
>
> Thanks for waking me up!
>
>
>
> Regards,
>
> Keith
>
> M: (803) 464-2397 O: (919) 962-6564
>
>
>
> Sent from my mobile device so please excuse any typos.
> --
>
> *From:* The EDUCAUSE Wireless Issues Community Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU> on behalf of Michael Davis <
> da...@udel.edu>
> *Sent:* Thursday, December 17, 2020 10:22:13 PM
> *To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
> *Subject:* Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?
>
>
>
> It's not so rare, it's been happening to our 515s since 8.4.
>
> The AP will upgrade successfully, but the apboot> environment variable
> that selects which
> partition to boot,

RE: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Sweetser, Frank E. 
That's not a bad idea in general, but in this case it's not only student 
housing in the midst of a COVID crisis, it's student housing partially reserved 
as isolation housing for anyone who tests positive.  Advance RMA absolutely 
makes sense as far as wasting less time perched on the ladder, but at this 
point if it requires visiting all of the student rooms at all it's just going 
to have to wait until summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Lee H Badman
Sent: Friday, December 18, 2020 8:54 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

I really struggle with the notion of ever actually visiting deployed APs to do 
console work- regardless of vendor. If the bug is that bad, I'd seriously 
consider demanding an advance RMA for each of them. That way the site visit is 
a replacement rather than a tech monkeying around with file system at the top 
of a ladder or lift. To me, that is way beyond what should be expected of 
customers for what these systems cost.

Just one man's opinion.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu w its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Sweetser, Frank E.
Sent: Friday, December 18, 2020 8:49 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

I recently performed an upgrade that included about 90 505s, and strongly 
suspect I hit the same bug on the entire batch - except, of course, for the one 
that I kept and put in the lab environment.  That one stubbornly refused to 
fail, upgrading flawlessly every time.

Has anyone ever heard if there's a fix that doesn't require physical access?  
All of my 505 are in residential space, which basically means that I'm not 
likely to get physical access to them until after the students move out this 
summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Miller, Keith C
Sent: Friday, December 18, 2020 6:33 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

That's the one. Have you reported it to them? I didn't pull the word rare out 
of thin air... That's what I've been told and that it affected roughly 0.0001% 
of deployed 515s. I guess I'm just being naive.

Thanks for waking me up!

Regards,
Keith
M: (803) 464-2397 O: (919) 962-6564

Sent from my mobile device so please excuse any typos.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Michael Davis mailto:da...@udel.edu>>
Sent: Thursday, December 17, 2020 10:22:13 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

It's not so rare, it's been happening to our 515s since 8.4.

The AP will upgrade successfully, but the apboot> environment variable that 
selects which
partition to boot, never gets changed so it reboots to the old partition and 
rinse and repeat.
On 12/17/20 9:03 PM, Miller, Keith C wrote:

2. We hit a "rare" bug that's only affected a small number of 515s worldwide 
where the AP gets stuck in a boot/image upgrade loop and you must physically 
console into the AP to fix it and boot from the upgraded partition.



**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and

Re: ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Jason Healy 
Keith, I tried the things you mentioned on one of our physical controllers:

I was able to see the file names listed on the physical controllers from the 
web UI (they appear as a dropdown).

I can SCP from the CLI of the physical controller (this is normally how I back 
things up); it worked just like it did on the old revision.

"show ap debug counters" on the physical controller shows numbers in the single 
digits for everything except the (Total) values, which seem cumulative.

Hope that's helpful!

Jason

**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
list. If you want to reply only to the person who sent the message, copy and 
paste their email address and forward the email reply. Additional participation 
and subscription information can be found at https://www.educause.edu/community

RE: ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Jennifer Minella 
We have a few customers on 8.6.0.6 (and similar) code and have seen some issues 
that sound similar to what you're describing below. One college case has been 
open for 2 months now, with the issue being some weirdness with a config that 
was applied to MM but didn't get pushed down correctly to the controllers; it 
caused a mismatch between controllers. the result has been issues ranging from 
controllers crashing every time a commit change is performed to HA failover not 
working (for obvious reasons). I believe we're in the final stages of getting 
that resolved but it's been painful. The other major issue at a healthcare 
customer has been resolved, and I think those are the only 2 major issues we've 
seen on the 8.5/8.6 so far.

TAC is unable to determine root cause and with the customers' resources limited 
and the fact that we're doing the work/assist for free, we've all agreed to 
just get it working and move on vs try to identify root cause; which is not my 
preferred choice but no one can afford the time to keep hammering at it.

As for the 'rare' bug it sounds similar to the original 8-code issue with some 
of the older 100-series; the bootrom version didn't support the upgrade code 
and they had to be dealt with differently. Once we knew what was going on the 
resolution was quick from Aruba, but it took us weeks to figure out the issue 
because even though there was a known bug, the manufacturer decided that notice 
should only be distributed internally for some reason. Somehow neither the 
field team nor TAC knew about it until we (jointly, our team with much 
help/time from the customer team) figured out what it was and sent it to 
product management to which they replied "oh yeah, we know - here's the 
(internal) bug notice).

Keith with that issue, I'll have to look back at my notes but I feel like Aruba 
was able to give us some incremental Bootrom update we could push without 
touching the APs and then do the firmware upgrade.

-jj

___
Jennifer Minella, CISSP, HP MASE
VP of Engineering & Security
Carolina Advanced Digital, Inc.
www.cadinc.com
j...@cadinc.com
919.460.1313 Main Office
919.539.2726 Mobile/text
[CAD LOGO EMAIL SIG]

From: Miller, Keith C 
Sent: Thursday, December 17, 2020 9:04 PM
Subject: Re: ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

Hi Christopher,

We just went to 8.5.0.11 from 8.5.0.8 and .9 this week and I'll be honest, I'm 
not thrilled with it. I've run into a handful of issues, some minor, some 
cosmetic, but we've also hit a couple of bugs that leave you scratching your 
head:

1. 2 controllers in the same cluster ended up acting as VRRP master, even 
though communication was seemingly okay with L2 connected status across all 
controllers. One of those controllers had higher priority configured to control 
which controller should be master so I'm still unsure how this happened. I'm 
still having problems getting logs to TAC because we can't see the files from 
the web UI and SCP/TFTP fails from the CLI on the interesting controller. I'm 
going to have to have someone get in front of it and resort to copying the logs 
to USB.

2. We hit a "rare" bug that's only affected a small number of 515s worldwide 
where the AP gets stuck in a boot/image upgrade loop and you must physically 
console into the AP to fix it and boot from the upgraded partition.

I have no idea what the 8.6 train is like so I can't help you there, but buyer 
beware with 8.5. The penalties of trying to be proactive I suppose.

Regards,
Keith
M: (803) 464-2397 O: (919) 962-6564

Sent from my mobile device so please excuse any typos.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Johnson, Christopher mailto:cbjo...@ilstu.edu>>
Sent: Thursday, December 17, 2020 3:49:31 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?


We're considering doing some pre-emptive maintenance before winter-break ends 
to resolve a couple issues, and was curious if anyone is running ArubaOS 
8.5.0.11 or 8.6.0.6 (200/220 and 270 Series APs) and what their experiences 
have been?

Christopher Johnson
Wireless Network Engineer
Office of Technology Solutions | Illinois State University
(309) 438-8444

Stay connected with ISU IT news and tips with @ISU IT Help on 
Facebook and 
Twitter



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RE: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Nick Rauer 
We're scheduled to upgrade our 7220 Cluster from 8.5.0.9 to 8.5.0.11 per
HP/Aruba's recommendation to patch some CVEs. 

 

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-hpesbnw04072en_
us

 

 

We have not been happy with 8.5.0.9 since our upgrade to it this past fall.
I am hopeful 8.5.0.11 will be a better experience, but I certainly will not
be holding my breath. We are still working with Aruba TAC to figure out a
Windows laptop sleep mode issue we have been experiencing since our 8.5.0.9
upgrade. We currently have 200 Series, 300 Series, and 500 Series deployed.

 

Wish us luck!

 

Nick Rauer

Manager of Networking and Telecommunications 

Wheaton College - Massachusetts

P 508-286-3212

W   https://wheatoncollege.edu/



 

From: The EDUCAUSE Wireless Issues Community Group Listserv
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Johnson,
Christopher
Sent: Thursday, December 17, 2020 3:50 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

 

We're considering doing some pre-emptive maintenance before winter-break
ends to resolve a couple issues, and was curious if anyone is running
ArubaOS 8.5.0.11 or 8.6.0.6 (200/220 and 270 Series APs) and what their
experiences have been?

Christopher Johnson
Wireless Network Engineer
Office of Technology Solutions | Illinois State University
(309) 438-8444

Stay connected with ISU IT news and tips with @ISU IT Help on Facebook
  and Twitter
 

 

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Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Dan Oachs 
We have been running 8.7.1.0 since shortly after it came out.  Seems no
more or less buggy than any other release so far :)

--Dan


On Fri, Dec 18, 2020 at 8:16 AM Gary French  wrote:

> Hi,
> We have been on 8.3.0.7 for a while now and things have been fine.  There
> are some CVEs that came out creating the need to upgradeLooking to
> upgrade to 8.7.0.1.  Has any one tried looking at that?
>
> Gary D. French
> Network Administrator, Wireless
> Abilene Christian University
>
>
> -- Original Message --
> From: "Miller, Keith C" 
> To: WIRELESS-LAN@listserv.educause.edu
> Sent: 12/18/2020 7:58:46 AM
> Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?
>
> Hi Jason,
>
>
>
> I’m glad things seem to be going well for your upgrade, I would never wish
> or hope that someone experienced bugs or issues.
>
>
>
> In saying that, have you noticed any flakiness in the web UI? Dashboard
> not loading, files not visible when going to Diagnostics -> Technical
> Support -> Copy files from individual controllers? Are you able to SCP from
> the controllers using the CLI? How about rebootstrap/reboot counters for
> APs? Have the numbers been reset now that you’ve upgraded? The counters did
> not seem to reset for ours. You can check by issuing the “show ap debug
> counters” command from your controllers’ CLI.
>
>
>
> Regards,
>
> Keith
>
>
>
> *From: *The EDUCAUSE Wireless Issues Community Group Listserv <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
> *Date: *Friday, December 18, 2020 at 8:50 AM
> *To: *WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU <
> WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>
> *Subject: *Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?
>
> > We just went to 8.5.0.11 from 8.5.0.8 and .9 this week and I’ll be
> honest, I’m not thrilled with it.
>
> We just ran an update to 8.5.0.11 for 3am this morning, and woke up to
> read your message as I was getting ready to check on everything... yikes!
>
> I'm glad to report that we aren't seeing any major issues (everything came
> back up fine), but we're only a few hours into it.  We're on all 300-series
> APs (I don't have any 500s).  We have two clustered 7205s and those came
> back up without any issues in the clustering.
>
> Jason
> **
> Replies to EDUCAUSE Community Group emails are sent to the entire
> community list. If you want to reply only to the person who sent the
> message, copy and paste their email address and forward the email reply.
> Additional participation and subscription information can be found at
> https://www.educause.edu/community
>
> **
> Replies to EDUCAUSE Community Group emails are sent to the entire
> community list. If you want to reply only to the person who sent the
> message, copy and paste their email address and forward the email reply.
> Additional participation and subscription information can be found at
> https://www.educause.edu/community
>
> **
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> community list. If you want to reply only to the person who sent the
> message, copy and paste their email address and forward the email reply.
> Additional participation and subscription information can be found at
> https://www.educause.edu/community
>

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Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Michael Davis 
I reported to them last Fall and was working with a tier 2 or 3 engineer 
on the issue,
but the only resolve was to console in and change the boot partition 
flag manually.
Since that was a work around and I ran out of example failed APs to 
test, the case was

closed with the workaround.

On 12/18/20 6:32 AM, Miller, Keith C wrote:
That’s the one. Have you reported it to them? I didn’t pull the word 
rare out of thin air... That’s what I’ve been told and that it 
affected roughly 0.0001% of deployed 515s. I guess I’m just being naive.


Thanks for waking me up!

Regards,
Keith
M: (803) 464-2397 O: (919) 962-6564

Sent from my mobile device so please excuse any typos.

*From:* The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of Michael Davis 


*Sent:* Thursday, December 17, 2020 10:22:13 PM
*To:* WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 


*Subject:* Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?
It's not so rare, it's been happening to our 515s since 8.4.

The AP will upgrade successfully, but the apboot> environment variable 
that selects which
partition to boot, never gets changed so it reboots to the old 
partition and rinse and repeat.




On 12/17/20 9:03 PM, Miller, Keith C wrote:


2. We hit a “rare” bug that’s only affected a small number of 515s 
worldwide where the AP gets stuck in a boot/image upgrade loop and 
you must physically console into the AP to fix it and boot from the 
upgraded partition.




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Re[2]: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Gary French 

Hi,
We have been on 8.3.0.7 for a while now and things have been fine.  
There are some CVEs that came out creating the need to 
upgradeLooking to upgrade to 8.7.0.1.  Has any one tried looking at 
that?


Gary D. French
Network Administrator, Wireless
Abilene Christian University


-- Original Message --
From: "Miller, Keith C" 
To: WIRELESS-LAN@listserv.educause.edu
Sent: 12/18/2020 7:58:46 AM
Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?


Hi Jason,



I’m glad things seem to be going well for your upgrade, I would never 
wish or hope that someone experienced bugs or issues.




In saying that, have you noticed any flakiness in the web UI? Dashboard 
not loading, files not visible when going to Diagnostics -> Technical 
Support -> Copy files from individual controllers? Are you able to SCP 
from the controllers using the CLI? How about rebootstrap/reboot 
counters for APs? Have the numbers been reset now that you’ve upgraded? 
The counters did not seem to reset for ours. You can check by issuing 
the “show ap debug counters” command from your controllers’ CLI.




Regards,

Keith



From: The EDUCAUSE Wireless Issues Community Group Listserv 


Date: Friday, December 18, 2020 at 8:50 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 


Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

> We just went to 8.5.0.11 from 8.5.0.8 and .9 this week and I’ll be 
honest, I’m not thrilled with it.


We just ran an update to 8.5.0.11 for 3am this morning, and woke up to 
read your message as I was getting ready to check on everything... 
yikes!


I'm glad to report that we aren't seeing any major issues (everything 
came back up fine), but we're only a few hours into it.  We're on all 
300-series APs (I don't have any 500s).  We have two clustered 7205s 
and those came back up without any issues in the clustering.


Jason
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reply. Additional participation and subscription information can be 
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Re: ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Miller, Keith C 
Hi Jason,

I’m glad things seem to be going well for your upgrade, I would never wish or 
hope that someone experienced bugs or issues.

In saying that, have you noticed any flakiness in the web UI? Dashboard not 
loading, files not visible when going to Diagnostics -> Technical Support -> 
Copy files from individual controllers? Are you able to SCP from the 
controllers using the CLI? How about rebootstrap/reboot counters for APs? Have 
the numbers been reset now that you’ve upgraded? The counters did not seem to 
reset for ours. You can check by issuing the “show ap debug counters” command 
from your controllers’ CLI.

Regards,
Keith

From: The EDUCAUSE Wireless Issues Community Group Listserv 

Date: Friday, December 18, 2020 at 8:50 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?
> We just went to 8.5.0.11 from 8.5.0.8 and .9 this week and I’ll be honest, 
> I’m not thrilled with it.

We just ran an update to 8.5.0.11 for 3am this morning, and woke up to read 
your message as I was getting ready to check on everything... yikes!

I'm glad to report that we aren't seeing any major issues (everything came back 
up fine), but we're only a few hours into it.  We're on all 300-series APs (I 
don't have any 500s).  We have two clustered 7205s and those came back up 
without any issues in the clustering.

Jason
**
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RE: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Lee H Badman 
I really struggle with the notion of ever actually visiting deployed APs to do 
console work- regardless of vendor. If the bug is that bad, I'd seriously 
consider demanding an advance RMA for each of them. That way the site visit is 
a replacement rather than a tech monkeying around with file system at the top 
of a ladder or lift. To me, that is way beyond what should be expected of 
customers for what these systems cost.

Just one man's opinion.

Lee Badman | Network Architect (CWNE#200)
Information Technology Services
(NDD Group)
206 Machinery Hall
120 Smith Drive
Syracuse, New York 13244
t 315.443.3003   e lhbad...@syr.edu w its.syr.edu
Campus Wireless Policy: 
https://answers.syr.edu/display/network/Wireless+Network+and+Systems
SYRACUSE UNIVERSITY
syr.edu

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Sweetser, Frank E.
Sent: Friday, December 18, 2020 8:49 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: Re: [WIRELESS-LAN] [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 
8.6.0.6 Experiences?

I recently performed an upgrade that included about 90 505s, and strongly 
suspect I hit the same bug on the entire batch - except, of course, for the one 
that I kept and put in the lab environment.  That one stubbornly refused to 
fail, upgrading flawlessly every time.

Has anyone ever heard if there's a fix that doesn't require physical access?  
All of my 505 are in residential space, which basically means that I'm not 
likely to get physical access to them until after the students move out this 
summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
On Behalf Of Miller, Keith C
Sent: Friday, December 18, 2020 6:33 AM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

That's the one. Have you reported it to them? I didn't pull the word rare out 
of thin air... That's what I've been told and that it affected roughly 0.0001% 
of deployed 515s. I guess I'm just being naive.

Thanks for waking me up!

Regards,
Keith
M: (803) 464-2397 O: (919) 962-6564

Sent from my mobile device so please excuse any typos.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Michael Davis mailto:da...@udel.edu>>
Sent: Thursday, December 17, 2020 10:22:13 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

It's not so rare, it's been happening to our 515s since 8.4.

The AP will upgrade successfully, but the apboot> environment variable that 
selects which
partition to boot, never gets changed so it reboots to the old partition and 
rinse and repeat.

On 12/17/20 9:03 PM, Miller, Keith C wrote:

2. We hit a "rare" bug that's only affected a small number of 515s worldwide 
where the AP gets stuck in a boot/image upgrade loop and you must physically 
console into the AP to fix it and boot from the upgraded partition.



**
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Re: ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Jason Healy 
> We just went to 8.5.0.11 from 8.5.0.8 and .9 this week and I’ll be honest, 
> I’m not thrilled with it.

We just ran an update to 8.5.0.11 for 3am this morning, and woke up to read 
your message as I was getting ready to check on everything... yikes!

I'm glad to report that we aren't seeing any major issues (everything came back 
up fine), but we're only a few hours into it.  We're on all 300-series APs (I 
don't have any 500s).  We have two clustered 7205s and those came back up 
without any issues in the clustering.

Jason
**
Replies to EDUCAUSE Community Group emails are sent to the entire community 
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RE: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Sweetser, Frank E. 
I recently performed an upgrade that included about 90 505s, and strongly 
suspect I hit the same bug on the entire batch - except, of course, for the one 
that I kept and put in the lab environment.  That one stubbornly refused to 
fail, upgrading flawlessly every time.

Has anyone ever heard if there's a fix that doesn't require physical access?  
All of my 505 are in residential space, which basically means that I'm not 
likely to get physical access to them until after the students move out this 
summer.

Frank Sweetser
Director of Network Operations
Worcester Polytechnic Institute
"For every problem, there is a solution that is simple, elegant, and wrong." - 
HL Mencken

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 On Behalf Of Miller, Keith C
Sent: Friday, December 18, 2020 6:33 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [EXT] Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

That's the one. Have you reported it to them? I didn't pull the word rare out 
of thin air... That's what I've been told and that it affected roughly 0.0001% 
of deployed 515s. I guess I'm just being naive.

Thanks for waking me up!

Regards,
Keith
M: (803) 464-2397 O: (919) 962-6564

Sent from my mobile device so please excuse any typos.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>> 
on behalf of Michael Davis mailto:da...@udel.edu>>
Sent: Thursday, December 17, 2020 10:22:13 PM
To: 
WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU>>
Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

It's not so rare, it's been happening to our 515s since 8.4.

The AP will upgrade successfully, but the apboot> environment variable that 
selects which
partition to boot, never gets changed so it reboots to the old partition and 
rinse and repeat.


On 12/17/20 9:03 PM, Miller, Keith C wrote:

2. We hit a "rare" bug that's only affected a small number of 515s worldwide 
where the AP gets stuck in a boot/image upgrade loop and you must physically 
console into the AP to fix it and boot from the upgraded partition.



**
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Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

2020-12-18 Thread Miller, Keith C 
That’s the one. Have you reported it to them? I didn’t pull the word rare out 
of thin air... That’s what I’ve been told and that it affected roughly 0.0001% 
of deployed 515s. I guess I’m just being naive.

Thanks for waking me up!

Regards,
Keith
M: (803) 464-2397 O: (919) 962-6564

Sent from my mobile device so please excuse any typos.

From: The EDUCAUSE Wireless Issues Community Group Listserv 
 on behalf of Michael Davis 
Sent: Thursday, December 17, 2020 10:22:13 PM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU 
Subject: Re: [WIRELESS-LAN] ArubaOS 8.5.0.11 or 8.6.0.6 Experiences?

It's not so rare, it's been happening to our 515s since 8.4.

The AP will upgrade successfully, but the apboot> environment variable that 
selects which
partition to boot, never gets changed so it reboots to the old partition and 
rinse and repeat.



On 12/17/20 9:03 PM, Miller, Keith C wrote:

2. We hit a “rare” bug that’s only affected a small number of 515s worldwide 
where the AP gets stuck in a boot/image upgrade loop and you must physically 
console into the AP to fix it and boot from the upgraded partition.



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