Re: Zammad Setup and import data from mail account

2017-09-06 Thread babak . kazemi
Hi Felix, https://docs.zammad.org/en/latest/channel-mail.html You won't be able to do anything with the directory structure etc, as Zammad only imports mails from INBOX (am I right @Martin?) It will be a huge amount of work to assign all existing mails to tickets / together - the basic

Re: Zammad Setup and import data from mail account

2017-08-11 Thread 'FelixFlu' via zammad-users
Hi Martin, that would be definitely an option. I have to check wether the email account supports imap. Can you pinpoint me to some documentation on how to import emials via imap to zammad? Thank you in advance. Felix Am Freitag, 11. August 2017 12:44:46 UTC+2 schrieb Martin Edenhofer: > > Hi

Re: Zammad Setup and import data from mail account

2017-08-11 Thread Martin Edenhofer
Hi Felix, would it be an option to just import/fetch all emails via IMAP into Zammad? -Martin Am Donnerstag, 10. August 2017 10:27:37 UTC+2 schrieb FelixFlu: > > We plan to use zammad as our new CRM/Helpdesk software and i need to know if > there is a way to import > all our mails into

Zammad Setup and import data from mail account

2017-08-10 Thread 'FelixFlu' via zammad-users
We plan to use zammad as our new CRM/Helpdesk software and i need to know if there is a way to import all our mails into Zammad. Up to now we use the email account of our hoster (all-inkl.com) as kind of CRM/Helpdesk software. >From what i have read here and in the docs i would go for the