a wild guess might suggest that the server is responding slowly and OE has a lower idle timeout on the connection that O does.
On 05/10/06, JWM <[EMAIL PROTECTED]> wrote:
This doesn't appear to be a James problem, but I need some understanding. I had a client who received 11 emails, each with huge mp3 files attached. The client was using Outlook Express. When Outlook Express did a send/receive, it would say it was retrieving the list of emails and within a few seconds put up an error that the "server has reset the connection. this could be due to server problems, yada. yada. yada.." I moved the 11 huge mail messages to a different mailbox and it freed up the inbox (other emails were retrieved successfully). It works fine now. I tried downloading the 11 huge messages with Outlook (not Outlook Express), and it works. So this appears to be an issue with Outlook Express. But I still need to have a grasp on what is happening, since it looks to the client like it's the server's fault, and I'm the one that's going to get the call again next time. Is this a known/understood problem? Is there a specific message size threshold that Outlook absolutely barfs on. Any workarounds other than the intuitively obvious "erase the huge message(s) from the server"? Thanks --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
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