I had the log level set to debug. So I've got everything. I see the contact coming in. But I don't know what else I'm looking for. Doesn't appear to be any correlation ids in all the log entries to be able to follow a particular connection. I can send the pop3 log file if that's what you are looking for.
-----Original Message----- From: Stefano Bagnara [mailto:[EMAIL PROTECTED] Sent: Thursday, October 05, 2006 10:57 AM To: James Users List Subject: Re: Problem with Huge Email Files and Outlook Express JWM wrote: > This doesn't appear to be a James problem, but I need some understanding. > > I had a client who received 11 emails, each with huge mp3 files attached. > The client was using Outlook Express. When Outlook Express did a > send/receive, it would say it was retrieving the list of emails and within a > few seconds put up an error that the "server has reset the connection. this > could be due to server problems, yada. yada. yada.." Is there any log in the server for this disconnection? We need to know what the server logged to understand what happened. The next time try increasing the log level and ask your client to run a manual check so you can look at the logs and send them to us. Stefano > [...] > Is this a known/understood problem? Is there a specific message size > threshold that Outlook absolutely barfs on. Any workarounds other than the > intuitively obvious "erase the huge message(s) from the server"? > > Thanks Not a known problem, sorry. And I have no workarounds until we don't know what was the cause of the problem. Stefano --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
