I will try this out and let you know. Ron Taylor
From: [email protected] To: [email protected] Subject: RE: [servman] - Skip last Activity - Change does not Complete Date: Wed, 29 May 2013 06:03:40 +0000 Hi, I mean right click on an activity and choose „Skip activity“ – so that the activity is no longer necessary. The status of the activity is then “Skipped”. As I have wrote: Within SRs this works fine. -Peter From: [email protected] [mailto:[email protected]] On Behalf Of Ron Taylor Sent: Dienstag, 28. Mai 2013 16:15 To: [email protected] Subject: RE: [servman] - Skip last Activity - Change does not Complete How do you mean "Skipped", as in just not completed? If this is the case then the Change Status will not change to completed as a default behavior. Ron Taylor From: [email protected] To: [email protected] Subject: [servman] - Skip last Activity - Change does not Complete Date: Tue, 28 May 2013 12:23:24 +0000 Hi, we have found the following issue: when within a Change Request the last activity will be “Skipped” – the Change Status does not get “Completed” if all other activities where “Completed”. Within Service Requests this works fine. Does anyone know what the behavior should be? Should a CR be “Completed” if all Activities are Completed and the last one is “Skipped”? Thanks! -Peter
