On Tue, Apr 13, 2010 at 11:21 PM, Abhijit Menon-Sen <[email protected]> wrote:
> BTW, after a month-long "investigation", this is what ICICI bank has to
> say about what happened:
>
>> Kindly note that in any internet banking case, transaction can take
>> place only with the authentication of user id and password by the
>> system when entered.
>>
>> User ID and password is known only to the customer.
>>
>> Hence we would be unable to reverse the mobile recharge transaction.

Is this transaction in question using one the Bill-payment kind of
sites ? I've heard cases of the sites/applications pulling monies from
the account based on previous authorization.

>> However you can take police assistance for further investigation for
>> recovery and resolution.

Best of luck with that though.



-- 
sankarshan mukhopadhyay
<http://sankarshan.randomink.org/blog/>

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