+1
On Mon, Apr 6, 2009 at 10:24 AM, Tony Graziano <[email protected]> wrote: >>>> Akshata <[email protected]> 04/06/09 9:15 AM >>> > Thanks for the clarification Woof. > > IMHO it will be nice to have "press #" prompt as you said. > Could we modify the prompt as, "Dial the name of the person last name > first. _Then press #_. Press 7 for Q and 9 for Z" > > Thanks, > Akshata > > Andy Spitzer wrote: >> Woof! >> >> On Fri, 03 Apr 2009 03:04:31 -0400, Akshata >> <[email protected]> wrote: >> >>> Hi All, >>> >>> I observed that there is a delay of 10/11 seconds to list the name of >>> the users with dial by name. >> ... >>> Issue : >>> The prompt "press 1 for extension..." is played exactly after 10 to 11 >>> seconds. I am sure that in previous build (3.10.X) the prompt used to >>> play within 5 seconds irrespective of the number of users with same >>> name. >>> >>> Is this an intensional changes made with Auto attendant? >>> Or this should be treated as bug, Please clarify. >>> >> >> Yes, this was an intentional change. The original interdigit timout >> was explicitly set to 3 seconds (although the underlying VoiceXML >> engine ignored that and used 5 seconds anyway!), which I felt was too >> short for dial by name, where the user is searching the keypad for the >> correct digits to press that matches a number. Once finished >> spelling, the user can press "#" to stop that timeout and force the >> system to lookup the digits. >> It be nice if the prompt mentioned "press #", but it doesn't. The >> prompt also says "last name first" which isn't true either. >> >> --Woof! >> > The caller is also asked to dial the last name (but it does the lookups if > you enter the first name too), and it will find results with only a few > characters entered, not the entire name. Wouldn't "Please enter the first few > letters of the first or last name and press #" be easier and more effective? > > _______________________________________________ > sipx-dev mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev > _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
