Woof! On Thu, 28 May 2009 14:56:00 -0400, Dale Worley <[email protected]> wrote:
> On Thu, 2009-05-28 at 14:27 -0400, Kathleen Eccles wrote: >> We could change just the display portion of the from header. >> (example) >> \"667-274 snom \"<sip:[email protected]>;tag=2c947920894 >> >> This displays >> "667-274 snom >> 550" >> >> on my LG-6830 > > I like the idea of composing the display-name part to be maximally > informative to the agent. This frees us up to change the From-URI > however makes the signaling work best. I would expect a display name > something like "[ACD-queue-name] [incoming-caller-ID]". Well, the idea was to be able to call the caller back by using the phone's "callback" features, which is why the from-URI was supposed to be that of the actual caller, yet the display name was changed to be the queue it came from. That way you had both pieces of information, and the phones still did the right thing with respect to calling the caller back. --Woof! _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
