On Thu, 2009-05-28 at 15:04 -0400, Dale Worley wrote:
> On Thu, 2009-05-28 at 15:01 -0400, Andy Spitzer wrote:
> > Well, the idea was to be able to call the caller back by using the
> > phone's "callback" features, which is why the from-URI was supposed to
> > be that of the actual caller, yet the display name was changed to be
> > the queue it came from.  That way you had both pieces of information,
> > and the phones still did the right thing with respect to calling the
> > caller back.
> 
> Being able to call the caller back makes sense.  If we do that, an odd
> consequence is that the ACD must be able to present credentials for the
> sipX domain, to handle the case where the caller is in the sipX domain,
> and the ACD then sends its INVITE with a From-URI in the sipX domain, in
> which case it will get challenged for credentials.
> 
ok - sounds like the best bet is to put it back to the 3.10 style
implemented by woof! and solve the credentials problem.

-ke

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