On Thu, 2009-05-28 at 15:10 -0400, keccles wrote: > On Thu, 2009-05-28 at 15:04 -0400, Dale Worley wrote: > > On Thu, 2009-05-28 at 15:01 -0400, Andy Spitzer wrote: > > > Well, the idea was to be able to call the caller back by using the > > > phone's "callback" features, which is why the from-URI was supposed to > > > be that of the actual caller, yet the display name was changed to be > > > the queue it came from. That way you had both pieces of information, > > > and the phones still did the right thing with respect to calling the > > > caller back. > > > > Being able to call the caller back makes sense. If we do that, an odd > > consequence is that the ACD must be able to present credentials for the > > sipX domain, to handle the case where the caller is in the sipX domain, > > and the ACD then sends its INVITE with a From-URI in the sipX domain, in > > which case it will get challenged for credentials. > > > ok - sounds like the best bet is to put it back to the 3.10 style > implemented by woof! and solve the credentials problem.
What credentials problem? When you do the callback, it's the agent calling, not the ACD, so it will use the agents credentials. _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
