On Thu, 2009-05-28 at 14:56 -0400, Dale Worley wrote:
> On Thu, 2009-05-28 at 14:27 -0400, Kathleen Eccles wrote:
> > We could change just the display portion of the from header.
> > (example)
> > \"667-274 snom \"<sip:[email protected]>;tag=2c947920894
> > 
> > This displays 
> > "667-274 snom  
> > 550"
> > 
> > on my LG-6830
> 
> I like the idea of composing the display-name part to be maximally
> informative to the agent.  This frees us up to change the From-URI
> however makes the signaling work best.  I would expect a display name
> something like "[ACD-queue-name] [incoming-caller-ID]".

Except of course on many phones that gets truncated.

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