Chitralekha wrote:
> Hi All,
> 
> This is a query regarding the Enabling Instant Messaging for the
> User(Counterpath user).
> 
> Configure a user. Associate counterpath phone with it.(leave the IM
> option for user alone.Do not enable)
> 1) Enable the XMPP option available with the SMC 3456 client *(*found
> under Device>>Phones>>Nortel 3456>>select the added line(say user
> 200)>>XMPP>>XMPP Account Enabled*)* and save the settings.
> 2) After this check Users>>User 200>>Instant Messaging tab.
> The Instant messaging check box would disabled by default.
> 
> Now,  after step 1)  /should the/ IM option under "Users>>User
> 200>>Instant Messaging" get enabled /*automatically*?/
> As mentioned above, the IM option for user does not get enabled
> automatically upon enabling XMPP option(current behavior).


Not it should *not* be enabled automatically. Admin needs to be able to
decide which accounts are created on the IM service and the best way to do
that is to configure such option on the group level not on the individual
users level.

> 
> In my opinion,
> For a user to have an access to IM, the Instant messaging check-box
> should be enabled on the configUI from user's page.
> hence the current behavior is correct.Else the openfire config will not
> be created and the XMPP account will also be not created successfully.
> Please confirm.
> 
> Using build:4.1.0-016813
> 
> Thanks,
> Chitralekha.
> 

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