Hi All,
Any update regarding the "Answer Supervision" option as I mentioned
below....
Regards,
Kumaran T
Kumaran wrote:
> Hi All,
> I had created a Call Center line 650 without Answer Supervision
> Enabled....So
> according to "Answer supervision option"- means call will ring until
> agent is available.In my case also the call keep on ringing until agent
> become available even though I disabled Answer Supervision.I checked for
> 3 min call is in MOH or any default timeout is there for this option(to
> get disconnect).I had created Jira for voicemail check box,but I never
> seen jira for this option..I apologize if I miss something..
>
> Regards,
> Venakteshwaran T
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