The digit map send really isn't a big issue I agree Tony. My reason for wanting to fix it revolves around my staff hassling me more than any thing else and I hate to give them an answer 'I don't know why' or even worse 'I don't know how.' I didn't set up digit mapping in version 3.x and it was working and now it isn't in 4.0, but again, not a big deal. I know I can figure it out if given the required amount of time but I have found with sipx the size of the problem doesn't frequently reflect the time to understand how to correct/remedy it. My perspective is the easier it is, the more users adapt it, and the better the project becomes.

My suggestion for a beginner/novice list for sipx would be to help users such as myself focus on such basic issues such as understanding of DNS, basic network setup, etc. at a level of discussion of perhaps someone who can administer a small local network, but has minimal command line knowledge. The current wikis involve way too much expectation of command line/linux than should be expected IMHO. I started using sipx 2 years ago with essentially no command line knowledge and now can do a fair amount, but has taken more hours than I think should be required to deploy software like this.

Interested in others thoughts.

Charles





I ran into this a long time ago from user perspective. I now tell people, "Think of it as a cell phone, press send." I think I also suggest they dial and simply pick up the handset (which does the same as pressing dial). I tried dialplan manipulation and it's not worth the effort IMO. In my area the number of NXX's starting with the number two (2) are overwhelming, and dialing offhook with a dialplan that see a match for internal calls without waiting for the othr digits is more problem than its worth. I don't think mine has a timeout function and dial if its on the reciver. I know I can add th timeout feature in sipxconfig for the phone (or phone group).

Not the kind of answer you might have been looking for but to manually edit the dialplan on the phone means potentially having to edit it every time a new NXX is placed into service locally, which suck-eth.

The local dialtone the phone plays is not exactly your friend, in that it gives the user a false sense of "analogue-ity", when it is digital. It's a behavioral change and difficult to get used to. Just keep saying, "think cellphone...".


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