The one thing to remember about the digit maps on Polycoms is that they are bypassed when dialing on-hook. If you dial with the handset off-hook the digit map is followed.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Thursday, May 21, 2009 12:03 PM To: Charles Chalekson; [email protected] Subject: Re: [sipx-users] digit mapping >>> On 5/21/2009 at 9:07 AM, in message <[email protected]>, Charles Chalekson <[email protected]> wrote: > I am using polycom 601s and 650s in my system and am attempting > configure the digit map on the phone page of sipxecs so that users do > not have to press the Send key to dial. The suggested setting for my > dialplans on the gui is listed as: "[2-9]11|0T|100|101|011xxx.T| > 9011xxx.T|1[2-9]xxxxxxxxx|91[2-9]xxxxxxxxx|9[2-9]xxxxxx|*xx|[8]xxx| > [2-7]xx" > > This is copied [without the quotes] into the digitmap box and then I > set the Time out to a setting of 7 seconds [just to pick something] > and then resent the phone configuration. I have tried dialing numbers > and it does not seem to work. Am I misunderstanding something? > > I hate these kind of questions and thought maybe it would be nice to > have a novice sipxuser forum to accompany this one to allow for more > basic level of discussions and understanding. > > Charles > > I ran into this a long time ago from user perspective. I now tell people, "Think of it as a cell phone, press send." I think I also suggest they dial and simply pick up the handset (which does the same as pressing dial). I tried dialplan manipulation and it's not worth the effort IMO. In my area the number of NXX's starting with the number two (2) are overwhelming, and dialing offhook with a dialplan that see a match for internal calls without waiting for the othr digits is more problem than its worth. I don't think mine has a timeout function and dial if its on the reciver. I know I can add th timeout feature in sipxconfig for the phone (or phone group). Not the kind of answer you might have been looking for but to manually edit the dialplan on the phone means potentially having to edit it every time a new NXX is placed into service locally, which suck-eth. The local dialtone the phone plays is not exactly your friend, in that it gives the user a false sense of "analogue-ity", when it is digital. It's a behavioral change and difficult to get used to. Just keep saying, "think cellphone...". _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
