Actually, I wouldn't unzip those files manually into that folder... use the device files feature provided in the devices menu.
Mike > -----Original Message----- > From: [email protected] [mailto:sipx-users- > [email protected]] On Behalf Of Tim Byng > Sent: Friday, May 29, 2009 11:54 AM > To: 'Max Clark' > Cc: [email protected] > Subject: Re: [sipx-users] Problems Adding Polycom 320 > > Thanks Max! One question before I do this. You mentioned 3.1.1RevB, but > the > latest version is 3.1.3RevB. I just want to confirm that I want the > 3.1.1 > and not the 3.1.3. > > Thanks! > > -----Original Message----- > From: Max Clark [mailto:[email protected]] > Sent: May 29, 2009 11:44 AM > To: Tim Byng > Cc: [email protected] > Subject: Re: [sipx-users] Problems Adding Polycom 320 > > Tim, > > I litterally had the same problem yesterday. Download 3.1.1RevB > Firmware from the polycom site. Extract all of the files into the > /var/sipxdata/configserver/phone/profile/tftproot/ and make sure that > they are 644. Restart the phone - it will update it's firmware and > finish loading. > > -Max > > On Fri, May 29, 2009 at 7:41 AM, Tim Byng <[email protected]> wrote: > > Well, a few weeks later I finally received my first IP phone (Polycom > 320). > > I followed the directions found here to set it up: > > > > http://sipx-wiki.calivia.com/index.php/How_to_configure_Phones > > > > > > > > It boots up and appears to freeze on a screen that shows the IP > address, > > MAC address and firmware revision. The IP address is what I expected, > so > it > > appears that the DHCP server is working correctly. I've tripple > checked > the > > MAC address, and it was entered correctly when I set up the phone. > > > > > > > > I searched the website a bit and found the following on how to setup > Polycom > > phones: > > > > > http://sipx- > wiki.calivia.com/index.php/HowTo_configure_Polycom_SoundPoint_IP > _phones_with_sipX > > > > > > > > I followed the instructions, as they were slightly different, but > still no > > luck. BTW, this page appears to be very outdated (e.g. "The new low- > end > > models IP-320 and IP-330 will be added in the 3.10 release."). > > > > > > > > I also found the following: > > > > > http://sipx- > wiki.calivia.com/index.php/Troubleshooting_Polycom_SoundPoint_Ph > one > > > > > > > > I verified that it could check the boot server by running the > following (I > > set up FTP prior to this): > > > > wget ftp://PlcmSpIp:plcms...@hostname/syncinfo.xml > > > > > > > > This worked as expected. BTW, the documentation appears to have the > > incorrect case for the user name. It shows wget > > ftp://plcmspip:plcms...@hostname/syncinfo.xml instead of wget > > ftp://PlcmSpIp:plcms...@hostname/syncinfo.xml. > > > > > > > > When I try to send the profile, I see the following error in the job > status > > screen "Timed out waiting for response". > > > > > > > > I am able to ping the phone. > > > > > > > > It looks like this should be really simple, but I'm not sure what I'm > doing > > wrong. I'm not sure if this is related or not, but I am getting an > error > > when running the Configuration Diagnostic Tests. The error is DHCP > (Option > > 120) Test - No SIP servers supplied. All other tests pass. I've > looked > into > > this previous and cannot find what I've done wrong (I followed all of > the > > instructions). > > > > > > > > I am using sipXconfig (4.0.1-015351 2009-04-30T19:09:20 ecs-centos5). > All > > services (DNS, DHCP, etc.) are running of the sipXecs box. > > > > The Polycom firmware revision is 3.0.4.0061 and the bootrom is > 4.1.1.0232. > > > > > > > > Any ideas? > > > > _______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users > > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
