I¹ve recently set up a 4.02 based system and everything is working great
except for the auto attendant. Aside from ³Operator², the main attendant,
I¹ve set up an after hours and holiday attendant, each with different main
prompts. Under dialing plans I¹ve sent up a M-F 8-5 schedule for the working
time attendant, which is Operator. The default attendant is the After hours
attendant. What we find is when calls are made to this extension outside of
the M-F 8-5 schedule the Operator attendant is still in force, playing that
message and permitting a transfer to operator which isn¹t in the other
Attendants. I tried changing all attendants to the After hours attendant and
there was no change ‹ calls to the extension use the Operator attendant
regardless of time of day.

Is there some setting somewhere outside of the dialing plan rule for
AutoAttendant that would force the AutoAttendant to use only the default
Operator attendant?

Bruce
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