On Tue, 2009-11-03 at 09:13 -0800, Bruce Reed wrote: > I’ve recently set up a 4.02 based system and everything is working > great except for the auto attendant. Aside from “Operator”, the main > attendant, I’ve set up an after hours and holiday attendant, each with > different main prompts. Under dialing plans I’ve sent up a M-F 8-5 > schedule for the working time attendant, which is Operator. The > default attendant is the After hours attendant. What we find is when > calls are made to this extension outside of the M-F 8-5 schedule the > Operator attendant is still in force, playing that message and > permitting a transfer to operator which isn’t in the other Attendants. > I tried changing all attendants to the After hours attendant and there > was no change — calls to the extension use the Operator attendant > regardless of time of day. > > Is there some setting somewhere outside of the dialing plan rule for > AutoAttendant that would force the AutoAttendant to use only the > default Operator attendant?
No. Did you check to see that the system timezone is set correctly? Forgetting this can cause it to use a different rule than you think it should (all the times in the actual decisions are in UTC, but the translation to and from the UI adjusts for the system timezone). _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
