Whenever you make a change like that you are prompted to restart some services (in order to activate dial plan changes, etc.).
Is it possible you did not send all your profiles and/or restart services and hit the ignore button instead? Look inside your authrules and see if the entries reflect the time periods you created. ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: [email protected] <[email protected]> To: [email protected] <[email protected]> Sent: Tue Nov 03 12:13:37 2009 Subject: [sipx-users] Auto Attendant stuck on Operator I¹ve recently set up a 4.02 based system and everything is working great except for the auto attendant. Aside from ³Operator², the main attendant, I¹ve set up an after hours and holiday attendant, each with different main prompts. Under dialing plans I¹ve sent up a M-F 8-5 schedule for the working time attendant, which is Operator. The default attendant is the After hours attendant. What we find is when calls are made to this extension outside of the M-F 8-5 schedule the Operator attendant is still in force, playing that message and permitting a transfer to operator which isn¹t in the other Attendants. I tried changing all attendants to the After hours attendant and there was no change ‹ calls to the extension use the Operator attendant regardless of time of day. Is there some setting somewhere outside of the dialing plan rule for AutoAttendant that would force the AutoAttendant to use only the default Operator attendant? Bruce _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
