Is the caller an inside caller or an outside caller? Is the call going through sipXbridge? HOLD music can play IF your gateway is compliant and your phones are configured properly.
I don;t see anywhere in the thread where you have described your setup. Would you elaborate? On Thu, Jan 14, 2010 at 7:30 PM, Jake Ballamis < [email protected]> wrote: > So I tried your suggestion, but found that the same thing happens. I also > find that if I dial in and choose to call a direct extension, there is no > ring-back. I get the message of "please wait while I transfer your call", > then hear silence until either someone picks up or it's sent to voicemail. > > Anyone have any suggestions? > > -----Original Message----- > From: Picher, Michael [mailto:[email protected]] > Sent: Monday, January 11, 2010 6:33 PM > To: Dale Worley; Jake Ballamis > Cc: [email protected] > Subject: RE: [sipx-users] Auto Attendent Annoyance > > You could ring into a phantom user that has forwarding turned on to forward > to the hunt group. > > -----Original Message----- > From: [email protected] [mailto: > [email protected]] On Behalf Of Dale Worley > Sent: Friday, January 08, 2010 2:39 PM > To: Jake Ballamis > Cc: [email protected] > Subject: Re: [sipx-users] Auto Attendent Annoyance > > On Fri, 2010-01-08 at 12:11 -0700, Jake Ballamis wrote: > > My annoyance with this is that the caller will hear silence until > > someone answers the phone, which could be as little as another 3-5 > > seconds or as long as 1 minute at which point the user is routed into > > voicemail. > > > Is there a better way to do this so that my caller isn’t hearing > > silence? Some sort of a ring back tone or some such? > > In SIP, the ringback tone is generated locally by the calling phone. > (Due to the SIP messages, it knows when it is waiting for a remote phone > to answer.) So the critical question is what make/model/revision of > phone you are using, and whether it can be configured to provide the > ringback in this situation. > > Dale > > > > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ > sipx-users mailing list [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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