On Fri, Mar 19, 2010 at 9:18 AM, JOLY, ROBERT (ROBERT) <[email protected]>wrote:

> > Content-Type: text/plain;
> >   charset="utf-8"
> > Content-Transfer-Encoding: 8bit
> > Organization: SipXecs Forum
> > In-Reply-To:
> > <[email protected]
> > .avaya.com>
> > X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <43569>
> > Message-ID: <[email protected]>
> >
> >
> >
> > Quote:
> > > Correct, seems like the port conversion is not happening. Can you
> > > check your alarm history under the Diagnostcis section of
> > sipXconfig
> > > to see if the sipXproxy complains about not being able to
> > enable the
> > > NAT traversal service?
> > >
> > > Also, did you restart the sipXproxy and sipXrelay services
> > after you
> > > have finished configuring the NAT traversal feature on sipXecs?
> > >
> > > WRT to your port range, I don't think its wide enough.
> > > You may have hit on a bug here but I believe that you need
> > a minimum
> > > range of 8 (sipXconfig should really police
> > > that)
> >
> >
> > I have checked Diagnostics -> Alarms page, but I don't see
> > any alarm history there. Only type of alarms. Probably alarm
> > history is empty...maybe its not implemented in version
> > 4.0.4 I'm using now. I have enabled notification on alarms,
> > but no emails I have received, even after restart of server
> > (linux server restart).
> >
> > I always restart services after configurations, at least
> > because sixconfig complains about this. And also I have
> > restarted that linux server maybe 30 times laready, and it
> > stil doesn't work :)
> >
> > I have increased port range from 31112 to 31128 and still on
> > my far end nat machine I'm receiving office local ips in
> > CONTACT sip headers.
> >
> > I really need to make some diagram to explain current
> > situation what I have now :)
>
> Odd.  From what you describe, it really sounds like the NAT traversal is
> not kicking in for some reason.  Could you turn the logging level on the
> sipXproxy to 'DEBUG', restart the sipXproxy and try to make the problematic
> call and then e-mail me the sipXproxy.log?
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What does the registration look like for the remote user in sipxecs?

Have you edited the subnets in sipxecs to reflect yours?

What is the remote phone?
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