>   Enabling IM at the group level finally allowed my IM 
> clients (Spark, Miranda, Adium) to start working.
> However, I have a problem. My users were assigned to various 
> groups: administrators, sales, support, etc.
> Members of the support group only see other members of the 
> same group as contacts. The Receptionist and Office Manager, 
> only see each other. I created a group called "all" and 
> assigned everyone to that group.
> But the Spark contact list hasn't changed.
> How do I kick Openfire to allow the Receptionist to see all 
> the users in group "all"?

If the receptionist is a member of the "all" group then no kicking should be 
required to make it visible on his/her IM client.  Perhaps Sparks has a limit 
on how many contacts it will display.  Have you tried with pidgin?
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