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============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: [email protected]
<[email protected]>
To: JOLY, ROBERT (ROBERT) <[email protected]>
Cc: [email protected] <[email protected]>
Sent: Fri May 07 15:21:11 2010
Subject: Re: [sipx-users] sipXecs 4.2 Openfire groups problem

On 10-05-07 8:52 AM, JOLY, ROBERT (ROBERT) wrote:
>>    Enabling IM at the group level finally allowed my IM
>> clients (Spark, Miranda, Adium) to start working.
>> However, I have a problem. My users were assigned to various
>> groups: administrators, sales, support, etc.
>> Members of the support group only see other members of the
>> same group as contacts. The Receptionist and Office Manager,
>> only see each other. I created a group called "all" and
>> assigned everyone to that group.
>> But the Spark contact list hasn't changed.
>> How do I kick Openfire to allow the Receptionist to see all
>> the users in group "all"?
>>
> If the receptionist is a member of the "all" group then no kicking should
> be required to make it visible on his/her IM client.  Perhaps Sparks has a
> limit on how many contacts it will display.  Have you tried with pidgin?
Sorry to bother - I had created the new group "all" but forgot to enable
IM for this group.
It is working correctly now, thanks.

-- 
Norman Branitsky                                 +1 416.798.7948
Cherniak Software Development Corporation   Fax: +1 416.798.0948
509-2001 Sheppard Avenue East        [email protected]
Toronto, ON M2J 4Z8              sip:[email protected]
Canada                           http://www.CherniakSoftware.com

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