On 10-05-07 8:52 AM, JOLY, ROBERT (ROBERT) wrote:
>>    Enabling IM at the group level finally allowed my IM
>> clients (Spark, Miranda, Adium) to start working.
>> However, I have a problem. My users were assigned to various
>> groups: administrators, sales, support, etc.
>> Members of the support group only see other members of the
>> same group as contacts. The Receptionist and Office Manager,
>> only see each other. I created a group called "all" and
>> assigned everyone to that group.
>> But the Spark contact list hasn't changed.
>> How do I kick Openfire to allow the Receptionist to see all
>> the users in group "all"?
>>      
> If the receptionist is a member of the "all" group then no kicking should be 
> required to make it visible on his/her IM client.  Perhaps Sparks has a limit 
> on how many contacts it will display.  Have you tried with pidgin?
Sorry to bother - I had created the new group "all" but forgot to enable 
IM for this group.
It is working correctly now, thanks.

-- 
Norman Branitsky                                 +1 416.798.7948
Cherniak Software Development Corporation   Fax: +1 416.798.0948
509-2001 Sheppard Avenue East        [email protected]
Toronto, ON M2J 4Z8              sip:[email protected]
Canada                           http://www.CherniakSoftware.com

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