Happens a lot in this office. Don't feel bad :-D

Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676


On 5/7/2010 2:24 PM, Tony Graziano wrote:
> Thud.  Sound of your forehead hiTting the keyboard?
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> ----- Original Message -----
> From: [email protected]
> <[email protected]>
> To: JOLY, ROBERT (ROBERT)<[email protected]>
> Cc: [email protected]<[email protected]>
> Sent: Fri May 07 15:21:11 2010
> Subject: Re: [sipx-users] sipXecs 4.2 Openfire groups problem
>
> On 10-05-07 8:52 AM, JOLY, ROBERT (ROBERT) wrote:
>    
>>>     Enabling IM at the group level finally allowed my IM
>>> clients (Spark, Miranda, Adium) to start working.
>>> However, I have a problem. My users were assigned to various
>>> groups: administrators, sales, support, etc.
>>> Members of the support group only see other members of the
>>> same group as contacts. The Receptionist and Office Manager,
>>> only see each other. I created a group called "all" and
>>> assigned everyone to that group.
>>> But the Spark contact list hasn't changed.
>>> How do I kick Openfire to allow the Receptionist to see all
>>> the users in group "all"?
>>>
>>>        
>> If the receptionist is a member of the "all" group then no kicking should
>> be required to make it visible on his/her IM client.  Perhaps Sparks has a
>> limit on how many contacts it will display.  Have you tried with pidgin?
>>      
> Sorry to bother - I had created the new group "all" but forgot to enable
> IM for this group.
> It is working correctly now, thanks.
>
>    
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