Is that your domain or hostname? If it is your domain it would be a
subdomain, correct?


============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Thu Jul 22 07:31:35 2010
Subject: Re: [sipx-users] SipX-4.2.0 Voicemail not working

I actually noticed this one in freeswitch.log:

2010-07-22 12:23:19.840174 [WARNING] switch_core.c:1046 Cannot locate
domain voip.wri-irg.org

Can this be related to the problem?

Andreas

On 22/07/10 08:26, Andreas Speck at WRI wrote:
> I have to let this rest a bit, as I have other urgent things to do
> now, so will need to get back to it once I have time again (will at
> least be two weeks).
>
> What I forgot to mention is that Voicemail also doesn't kick in when
> calls come in via PSTN, sip trunk, or Skype gateway and don't get
> answered.
>
> In any case, I will try to have a look at the sipXproxy.log in debug
> mode as suggested, but only when I have time to get back to it.
>
> Thanks for the help so far.
>
> Best wishes,
> Andreas
>
> PS Managed to fix the Option 120 error on DHCP test, so all tests run
> without errors now.
>
> On Wednesday 21 July 2010 18:36:45 Tony Graziano wrote:
>> most phones have a registrar and a proxy setting (independently). I
>> would suggest trying with xlite using the sipdomain. If that does
>> not work, then put the sipxproxy logging level to (debug for a
>> short period if not a heavy load), the watch the sipxproxy.log
>> file with
>>
>> tail -f /var/log/sipxpbx/sipXproxy.log
>>
>> (or get a full sip trace, see the wiki).
>>
>> Whatever the reason code, the real meaning behind it will pronounce
>> itself in the sipXproxy.log file. If the message doesn;t make
>> sense when you look at it then do a full sip trace so people here
>> can assist you.
>>
>> On Wed, Jul 21, 2010 at 12:39 PM, Andreas Speck at WRI
>>
>> <[email protected]>wrote:
>>> On 21/07/10 17:18, Tony Graziano wrote:
>>>> Well, if it were me (and it is not), I would add an A record
>>>> for the sipdomain on sipx and restart named, and configure the
>>>> grandstream to use the sipdomain (not the hostname or ip
>>>> address) of sipx.
>>>
>>> An A record for voip.wri-irg.org does exist.
>>>
>>> The phone I'm using to test things has been reconfigured to use
>>> the SRV record...
>>>
>>>> Alternately, I would configure xlite without touching DNS and
>>>> simply use
>>>
>>>> the sipdomain on the account (not the ip or hostname) and see if
> it:
>>> I didn't try xlite, but Twinkle.
>>>
>>>> 1. Registers
>>>
>>> Yes
>>>
>>>> 2. Calls 101 or 100 successfully.
>>>
>>> No
>>>
>>> But it can call other extensions - basically the same behaviour
>>> as the Grandstream phones.
>>>
>>> Andreas
>>>
>>>> On Wed, Jul 21, 2010 at 11:50 AM, Andreas Speck at WRI
>>>>
>>>> <[email protected] <mailto:[email protected]>> wrote:
>>>>     Hi there,
>>>>
>>>>     On 21/07/10 16:28, Tony Graziano wrote:
>>>>     > So the phones are manually configured. Depending on the
>>>>     > phone model there might be an issue with their config.
>>>>     > It's what you are not
>>>>
>>>>     saying
>>>>
>>>>     > here thats important.
>>>>
>>>>     Sorry - btw - the same configuration worked with Voicemail
>>>>     on an
>>>
>>> older
>>>
>>>>     server with sipx-3.x
>>>>
>>>>     > Some phones do not do SRV lookups (or do them properly).
>>>>
>>>>     The phone I was using to test was configured not to do them
>>>>     - which wasn't a problem with sipx-3.x
>>>>
>>>>     > What kind of phone is it (firmware version is important
>>>>     > if it is
>>>>
>>>>     an ASIC
>>>>
>>>>     > based phone)?
>>>>
>>>>     Phone: Grandstream GXP1200 (HW0.2A)
>>>>     Software Version:
>>>>     Program-- 1.1.6.16    Bootloader-- 1.1.6.5
>>>>
>>>>     I could to test it change a phone to DHCP, and try it, but
>>>>     I'm not
>>>
>>> sure
>>>
>>>>     it makes a difference.
>>>>
>>>>     Best wishes,
>>>>     Andreas
>>>>
>>>>     > On Wed, Jul 21, 2010 at 11:22 AM, Andreas Speck at WRI
>>>>     > <[email protected] <mailto:[email protected]>
>>>>
>>>>     <mailto:[email protected] <mailto:[email protected]>>>
> wrote:
>>>>     >     Hi there,
>>>>     >
>>>>     >     On 21/07/10 13:08, Tony Graziano wrote:
>>>>     >     > You can run the equivalent of preflight check from
>>>>     >     > the sipx
>>>>     >
>>>>     >     diagnostics
>>>>     >
>>>>     >     > page. Please do so. The server "checks" itself and
>>>>     >     > reports
>>>
>>> via
>>>
>>>>     >     browser.
>>>>     >     All tests, besides "Option 120 test", are working
>>>>     >     fine. All
>>>>
>>>>     phones are
>>>>
>>>>     >     configured with static IP, and the same DNS servers
>>>>     >     as used by
>>>>
>>>>     sipx.
>>>>
>>>>     >     > Assuming your phones are registering via dns sip
>>>>     >     > domain, not
>>>
>>> IP
>>>
>>>>     >     address or
>>>>     >
>>>>     >     > hostname.
>>>>     >
>>>>     >     All phones register via hostname or IP address. And
>>>>     >     as said
>>>>
>>>>     before, all
>>>>
>>>>     >     phones work fine for calling out, calling other
>>>>     >     extensions,
>>>>
>>>>     receiving
>>>>
>>>>     >     calls, transferring calls.
>>>>     >
>>>>     >     > Assume all services are running and the phones are
>>>>     >     > local to
>>>>
>>>>     sipx.
>>>>
>>>>     >     All phones are local.
>>>>     >
>>>>     >     The CDR records, as reported by sipx on the web
>>>>     >     interface,
>>>>
>>>>     look like
>>>>
>>>>     >     this:
>>>>     >
>>>>     >     Andreas Speck - andreas 101             21/07/10
>>>>     >     11:48
>>>
>>>  00:00:00
>>>
>>>>     >         Failed
>>>>     >
>>>>     >     Andreas Speck - andreas 101             21/07/10
>>>>     >     12:36
>>>
>>>  00:00:00
>>>
>>>>     >        Failed
>>>>     >
>>>>     >     Andreas Speck - andreas 7123    skype   21/07/10
>>>>     >     12:40
>>>
>>>  00:00:07
>>>
>>>>     >        Completed
>>>>     >
>>>>     >     Andreas Speck - andreas 7123    skype   21/07/10
>>>>     >     12:47
>>>
>>>  00:00:02
>>>
>>>>     >        Completed
>>>>     >
>>>>     >     The interesting bit (maybe): there is nothing in the
>>>>
>>>>     receipient columns
>>>>
>>>>     >     for calls to 101, which fail.
>>>>     >
>>>>     >     Best wishes,
>>>>     >     Andreas
>>>>     >
>>>>     >     > ============================
>>>>     >     > Tony Graziano, Manager
>>>>     >     > Telephone: 434.984.8430
>>>>     >     > Fax: 434.984.8431
>>>>     >     >
>>>>     >     > Email: [email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>
>>>>
>>>>     >     > LAN/Telephony/Security and Control Systems
>>>>     >     > Helpdesk: Telephone: 434.984.8426
>>>>     >     > Fax: 434.984.8427
>>>>     >     >
>>>>     >     > Helpdesk Contract Customers:
>>>>     >     > http://www.myitdepartment.net/gethelp/
>>>>     >     >
>>>>     >     > ----- Original Message -----
>>>>     >     > From: [email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>
>>>>
>>>>     >     > <[email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>>
>>>>
>>>>     >     > To: sipxusers <[email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>>
>>>>
>>>>     >     > Sent: Wed Jul 21 07:59:04 2010
>>>>     >     > Subject: Re: [sipx-users] SipX-4.2.0 Voicemail not
>>>>     >     > working
>>>>     >     >
>>>>     >     > Hi there,
>>>>     >     >
>>>>     >     > On 21/07/10 12:01, Tony Graziano wrote:
>>>>     >     >> Assuming you did not alter your dial plans did
>>>>     >     >> you...
>>>>     >     >
>>>>     >     > Here for example the Voicemail dialplan (which is
>>>>     >     > activated):
>>>>     >     >
>>>>     >     > "International station length: 3 (which is correct
>>>>     >     > for our
>>>>
>>>>     setup)
>>>>
>>>>     >     > Voicemail extension: 101
>>>>     >     > Voicemail inbox prefix: 8
>>>>     >     > Voicemail type: Internal Voicemail Server
>>>>     >     > Schedule: Always"
>>>>     >     >
>>>>     >     >> activate the roles the server will be using?
>>>>     >     >
>>>>     >     > Yes, Voicemail role is activate
>>>>     >     >
>>>>     >     > Besides Instant Messaging, all roles are activated.
>>>>     >     >
>>>>     >     >> send the server profile?
>>>>     >     >
>>>>     >     > I did this for the phone testing things from.
>>>>     >     >
>>>>     >     >> restart any services prompted for?
>>>>     >     >
>>>>     >     > They have all been restarted.
>>>>     >     >
>>>>     >     >> Did you run the pre-flight tests in diagnostics?
>>>>     >     >
>>>>     >     > I can't use the Preflight stuff, as it is Windows
>>>>     >     > only, and I
>>>>     >
>>>>     >     don't have
>>>>     >
>>>>     >     > access to any PC/Laptop running Windows (who uses
>>>>     >     > that?)
>>>>     >     >
>>>>     >     >> Can you register a phone?
>>>>     >     >
>>>>     >     > Yes, all phones register. I can also make and
>>>>     >     > receive calls,
>>>
>>> and
>>>
>>>>     >     > transfer calls between extension.
>>>>     >     >
>>>>     >     > I can make calls via PSTN, receive calls via PSTN,
>>>>
>>>>     make/receive calls
>>>>
>>>>     >     > via Skype (using siptheeskype running on a
>>>>     >     > different
>>>>
>>>>     server), and via
>>>>
>>>>     >     > sipgate.co.uk <http://sipgate.co.uk>
>>>>     >     > <http://sipgate.co.uk>
>>>
>>> .
>>>
>>>>     >     >> If you get through all of the above, then you
>>>>     >     >> should be
>>>>
>>>>     able to dial
>>>>
>>>>     >     >> either of those. You should also include a
>>>>     >     >> description of
>>>
>>> how
>>>
>>>>     >     your phone
>>>>     >
>>>>     >     >> connects to sipx 9is it local, remote) when asking
>>>>     >     >> for
>>>
>>> further
>>>
>>>>     >     help with
>>>>     >
>>>>     >     >> this.
>>>>     >     >> On Wed, Jul 21, 2010 at 6:53 AM, Andreas Speck at
>>>>     >     >> WRI <[email protected]
>>>>     >     >> <mailto:[email protected]>
>>>>
>>>>     <mailto:[email protected] <mailto:[email protected]>>
>>>>
>>>>     >     <mailto:[email protected]
>>>>     >     <mailto:[email protected]>
>>>>
>>>>     <mailto:[email protected] <mailto:[email protected]>>>>
> wrote:
>>>>     >     >>     Hi all,
>>>>     >     >>
>>>>     >     >>      I installed SipX-4.2.0 (sipXconfig
>>>>     >     >>      (4.2.0-018575
>>>>     >
>>>>     >     2010-04-15T00:40:11
>>>>     >
>>>>     >     >>     ecs-centos5)) on a new server, and everything
>>>>     >     >>     works
>>>
>>> fine,
>>>
>>>>     >     including
>>>>     >
>>>>     >     >>     sipxbridge.
>>>>     >     >>
>>>>     >     >>     However, what is not working is Voicemail, nor
>>>>     >     >>     the
>>>>
>>>>     Autoattendant.
>>>>
>>>>     >     >>     Both have the respective dialplans enabled.
>>>>     >     >>
>>>>     >     >>     The services overview shows me that the
>>>>     >     >>     Voicemail and
>>>>     >
>>>>     >     Autoattendant
>>>>     >
>>>>     >     >>     service is running.
>>>>     >     >>
>>>>     >     >>     However, whenever I dial either 101
>>>>     >     >>     (Voicemail), 8xxx
>>>>
>>>>     (should
>>>>
>>>>     >     redirect
>>>>     >
>>>>     >     >>     to Voicemail), or 100 (Operator), I get a 408
>>>>     >     >>     TIME OUT
>>>>
>>>>     error
>>>>
>>>>     >     (pretty
>>>>     >
>>>>     >     >>     quickly).
>>>>     >     >>
>>>>     >     >>     Any hints?
>>>>     >     >>
>>>>     >     >>     Thanks,
>>>>     >     >>     Andreas
>>>>     >     >>
>>>>     >     >>     --
>>>>     >     >>     Andreas Speck at War Resisters' International
>>>>     >     >>     Conscientious Objection Campaigning Worker
>>>>     >     >>     5 Caledonian Road - London N1 9DX - Britain
>>>>     >     >>     tel +44-20-7278 4040  - fax +44-20-7278 0444
>>>>     >     >>     Skype warresisters
>>>>     >     >>     email [email protected]
>>>>     >     >>     <mailto:[email protected]>
>>>>
>>>>     <mailto:[email protected] <mailto:[email protected]>>
>>>>
>>>>     >     <mailto:[email protected]
>>>>     >     <mailto:[email protected]>
>>>>
>>>>     <mailto:[email protected] <mailto:[email protected]>>>
>>>>
>>>>     >     >>      http://wri-irg.org
>>>>     >     >>
>>>>     >     >>     Support War Resisters' International! Donate
>>>>     >     >>     today! Online:
>>>>     >     >>     http://wri-irg.org/en/donate-en.htm
>>>>     >     >>
>>>>     >     >>
>>>>     >     >>     ______________________________________________
>>>>     >     >>     _ sipx-users mailing list
>>>>     >     >>     [email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>
>>>>
>>>>     >     >>     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>>
>>>>
>>>>     >     >>     List Archive:
>>> http://list.sipfoundry.org/archive/sipx-users
>>>
>>>>     >     >>     Unsubscribe:
>>>>     >     http://list.sipfoundry.org/mailman/listinfo/sipx-user
>>>>     >     s
>>>>     >
>>>>     >     >>     sipXecs IP PBX -- http://www.sipfoundry.org/
>>>>     >     >>
>>>>     >     >> --
>>>>     >     >> ======================
>>>>     >     >> Tony Graziano, Manager
>>>>     >     >> Telephone: 434.984.8430
>>>>     >     >> sip: [email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>
>>>>
>>>>     >     >> <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>>
>>>>
>>>>     >     >> Fax: 434.984.8431
>>>>     >     >>
>>>>     >     >> Email: [email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>>
>>>>
>>>>     >     >> LAN/Telephony/Security and Control Systems
>>>>     >     >> Helpdesk: Telephone: 434.984.8426
>>>>     >     >> sip: [email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>
>>>>
>>>>     >     >> <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     >     <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>>
>>>>
>>>>     >     >> Fax: 434.984.8427
>>>>     >     >>
>>>>     >     >> Helpdesk Contract Customers:
>>>>     >     >> http://www.myitdepartment.net/gethelp/
>>>>     >     >>
>>>>     >     >> Why do mathematicians always confuse Halloween and
>>>
>>> Christmas?
>>>
>>>>     >     >> Because 31 Oct = 25 Dec.
>>>>     >
>>>>     >     --
>>>>     >     Andreas Speck at War Resisters' International
>>>>     >     Conscientious Objection Campaigning Worker
>>>>     >     5 Caledonian Road - London N1 9DX - Britain
>>>>     >     tel +44-20-7278 4040  - fax +44-20-7278 0444
>>>>     >     Skype warresisters
>>>>     >     email [email protected]
>>>>     >     <mailto:[email protected]>
>>>>
>>>>     <mailto:[email protected] <mailto:[email protected]>>
>>>>
>>>>     >      http://wri-irg.org
>>>>     >
>>>>     >     Support War Resisters' International! Donate today!
>>>>     >     Online: http://wri-irg.org/en/donate-en.htm
>>>>     >
>>>>     > --
>>>>     > ======================
>>>>     > Tony Graziano, Manager
>>>>     > Telephone: 434.984.8430
>>>>     > sip: [email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     > <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>
>>>>
>>>>     > Fax: 434.984.8431
>>>>     >
>>>>     > Email: [email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>     <mailto:[email protected]
>>>>     <mailto:[email protected]>>
>>>>
>>>>     > LAN/Telephony/Security and Control Systems Helpdesk:
>>>>     > Telephone: 434.984.8426
>>>>     > sip: [email protected]
>>>>
>>>>     <mailto:[email protected]>
>>>>
>>>>     > <mailto:[email protected]
>>>>
>>>>     <mailto:[email protected]>>
>>>>
>>>>     > Fax: 434.984.8427
>>>>     >
>>>>     > Helpdesk Contract Customers:
>>>>     > http://www.myitdepartment.net/gethelp/
>>>>     >
>>>>     > Why do mathematicians always confuse Halloween and
>>>>     > Christmas? Because 31 Oct = 25 Dec.
>>>>
>>>>     --
>>>>     Andreas Speck at War Resisters' International
>>>>     Conscientious Objection Campaigning Worker
>>>>     5 Caledonian Road - London N1 9DX - Britain
>>>>     tel +44-20-7278 4040  - fax +44-20-7278 0444
>>>>     Skype warresisters
>>>>     email [email protected] <mailto:[email protected]>
>>>>
>>>>      http://wri-irg.org
>>>>
>>>>     Support War Resisters' International! Donate today!
>>>>     Online: http://wri-irg.org/en/donate-en.htm
>>>>
>>>> --
>>>> ======================
>>>> Tony Graziano, Manager
>>>> Telephone: 434.984.8430
>>>> sip: [email protected]
>>>> <mailto:[email protected]>
>>>> Fax: 434.984.8431
>>>>
>>>> Email: [email protected]
>>>> <mailto:[email protected]
>>>>
>>>>
>>>> LAN/Telephony/Security and Control Systems Helpdesk:
>>>> Telephone: 434.984.8426
>>>> sip: [email protected]
>>>> <mailto:[email protected]>
>>>> Fax: 434.984.8427
>>>>
>>>> Helpdesk Contract Customers:
>>>> http://www.myitdepartment.net/gethelp/
>>>>
>>>> Why do mathematicians always confuse Halloween and Christmas?
>>>> Because 31 Oct = 25 Dec.
>>>
>>> --
>>> Andreas Speck at War Resisters' International
>>> Conscientious Objection Campaigning Worker
>>> 5 Caledonian Road - London N1 9DX - Britain
>>> tel +44-20-7278 4040  - fax +44-20-7278 0444
>>> Skype warresisters
>>> email [email protected]  http://wri-irg.org
>>>
>>> Support War Resisters' International! Donate today!
>>> Online: http://wri-irg.org/en/donate-en.htm
>
>
>
> _______________________________________________
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> List Archive: http://list.sipfoundry.org/archive/sipx-users
> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
> sipXecs IP PBX -- http://www.sipfoundry.org/

-- 
Andreas Speck at War Resisters' International
Conscientious Objection Campaigning Worker
5 Caledonian Road - London N1 9DX - Britain
tel +44-20-7278 4040  - fax +44-20-7278 0444
Skype warresisters
email [email protected]  http://wri-irg.org

Support War Resisters' International! Donate today!
Online: http://wri-irg.org/en/donate-en.htm
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